UiPath Document Understanding Reviews

Name: UiPath Document Understanding
Brand: UiPath
Rating: 4.0 (52 reviews)

4.0 out of 5

52 reviews
91% willing to recommend

What is UiPath Document Understanding?

UiPath Document Understanding is employed across industries for extracting data from documents like invoices and legal papers, automating processes, reducing manual input, and enhancing accuracy. It manages both structured and unstructured data with OCR and machine learning capabilities.

Get the UiPath Document Understanding Buyer's Guide and find out what your peers are saying about UiPath Document Understanding, ABBYY Vantage, Tungsten TotalAgility and more!

UiPath Document Understanding is the #2 ranked solution in top Intelligent Document Processing (IDP) solutions. PeerSpot users give UiPath Document Understanding an average rating of 8.0 out of 10. UiPath Document Understanding is most commonly compared to ABBYY Vantage: UiPath Document Understanding vs ABBYY Vantage. UiPath Document Understanding is popular among the large enterprise segment, accounting for 62% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 17% of all views.

Buyer's Guide

UiPath Document Understanding

June 2025

Get the report

Helped 859,579 peers since 2012

Featured UiPath Document Understanding reviews

Gangadhar Wali

Founder and COO at InVibes

We are processing 100 to 150 invoices of 20 to 30 pages, totaling around 1k pages in a month, and the document format is PDF. Our organization's documents are completely processed automatically if there is no change in the template, but if there is a slight change in the invoice template, then they aren't processed automatically. Validation does not take much time because we have developed an application that allows us to validate by modifying the data in the database while viewing the PDF image and extracted text. Human validation is required for at least 2 out of 10 invoices. The human validation process may take approximately 10 minutes per document, but it depends on the number of pages. Before automating our process with UiPath Document Understanding, the average processing time was in hours, but now, after validation, it takes just 5-6 minutes. UiPath Document Understanding has helped reduce human errors to some extent. The extraction of data should be accurate to avoid manual validation. UiPath Document Understanding has helped to free up staff's time for other projects, but the cost is high. In India, costs are increasing, and we are looking for cost-effective solutions. We are trying Agentic AI solutions to reduce costs, as every year the license cost of UiPath Document Understanding increases. Regarding time savings, 1-2 hours are reduced to 5-6 minutes.

Read full review

SanjayLokapur

CEO at GT Cargo Fittings India Pvt Ltd

If somebody has a lot of vendors and about 100 invoices per day, we have to train the bot for various formats. We convert data from scanned PDF into a standard Excel table, including invoice numbers, purchasing order numbers, dates, and vendor names. The solution uses typed or printed data, not handwritten. It's difficult to capture handwritten data because different types of handwriting increase the errors in capturing the data. About 80% of our organization’s documents are completely processed automatically. Sometimes, we don't have good data capture when the PDF is not of good quality. You need to have good-quality scans. Using the artificial intelligence or machine learning capabilities of UiPath Document Understanding is costly. Integrating the solution with other ERP systems and applications is very easy. There are a lot of commands specifically for SAP. Initially, almost every document was verified by human beings. After gaining confidence and segregating the vendors who were giving out correct results, we stopped human intervention and started running on the bot completely. When there were about 200 invoices per day, we employed about 5people to process the invoices manually in the ERP. When we introduced the UiPath Document Understanding bot, it could process faster and reduce the number of people required from 5 to 2. The solution helped reduce human errors and made processing in time possible, thereby avoiding delays. Users should take the solution as an opportunity to reduce costs and not expect 100% results. Expecting 100% results would make it a failure from day 1 because it will not give 100% results. It will give you 80% accurate and 20% jumbled details because of the various complications arising from lengthy or unclear documents. If your expectation is reasonable, your success rate will be high. Overall, I rate the solution an 8 out of 10.

Read full review

ManinderSodhi

Global Director IT at a engineering company with 10,001+ employees

We are working with 40,000 different vendor templates. Document Understanding can understand and process various formats without much manual effort to configure the templates. That wasn't the case when we were using Microsoft. UiPath can read handwritten signatures with a success rate of around 70 percent. We've even processed pay slips in German. The language translations are around 90 percent accurate. The AI/ML component offers great flexibility in creating custom models. Its built-in models are also highly mature. The integration is seamless. We have RPA talking between our ERP systems and sharing information on the UiPath cloud.

Read full review

UiPath Document Understanding mindshare

As of July 2025, the mindshare of UiPath Document Understanding in the Intelligent Document Processing (IDP) category stands at 12.6%, down from 13.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Intelligent Document Processing (IDP)

PeerResearch reports based on UiPath Document Understanding reviews

Type	Title	Date
Category	Intelligent Document Processing (IDP)	Jul 1, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 1, 2025	Download
Comparison	UiPath Document Understanding vs ABBYY Vantage	Jul 1, 2025	Download
Comparison	UiPath Document Understanding vs Automation Anywhere	Jul 1, 2025	Download
Comparison	UiPath Document Understanding vs IQ Bot	Jul 1, 2025	Download

Title	Rating	Mindshare	Recommending
ABBYY Vantage	4.0	14.6%	93%	51 interviews Add to research
Tungsten TotalAgility	4.1	8.4%	89%	22 interviews Add to research

Valuable Features

UiPath Document Understanding excels in machine learning, OCR, and AI integration, automating processes while reducing manual effort. It supports diverse document formats, including handwriting, accelerating data extraction and classification. Users benefit from the drag-and-drop interface, action center, and integration with various systems. Validation Station offers easy error correction. AI Center enhances efficiency with pre-trained models, while customizable features ensure adaptability. This tool notably improves accuracy and reduces errors in document processing.

"UiPath Document Understanding has helped to free up staff's time for other projects, but the cost is high."
"Pre-trained models are valuable, and they work well."
"It has advanced capabilities compared to other competitors, whether Blue Prism or Automation Anywhere."

Room for Improvement

UiPath Document Understanding's cost is high and lacks middle-tier pricing. Handwriting and signature recognition need improvement, with inaccurate outputs for handwritten text. Integration is limited to UiPath, missing broader AI and platform support. OCR struggles with varied document formats. Training multiple templates increases effort due to document variation. Enhancements in AI, reporting capabilities, and database connectivity are desired. Technical support, interface, and data extraction accuracy, particularly with scanned documents and embedded tables, require substantial enhancement.

"If the volume increases, we can't afford to use Document Understanding. We are thinking of moving to another solution because we are expecting 80,000 to 100,000 invoices."
"We have to do manual validation for some of the things due to the OCR engine not being so accurate. For example, S is read as 5, 5 as S, 2 as Z, and Z as 2. In the case of currency, if one dot is missing, it gives a completely incorrect number."
"They often ask us to go through the documentation first instead of directly explaining or addressing the root cause of issues."

ROI

Users observed ROI from UiPath Document Understanding within six months to two years. It significantly reduced human tasks, minimizing onsite and offshore costs. Automating data entry improved efficiency, accuracy, and revenue potential, with employee reallocation adding to benefits. Time-to-value ranged from 10 days to several months. Although some users found it expensive, the investment's return became evident over time by replacing the need for multiple full-time roles and enabling process automation across numerous applications.

Pricing

UiPath Document Understanding is often perceived as expensive, particularly due to AI unit consumption and licensing complexities. While offering flexibility with monthly and yearly plans, its higher cost can be a barrier for smaller firms. The pricing model's opacity adds to challenges in budgeting and client discussions. Although the platform's robust capabilities provide ROI, potential users may find competitors like Microsoft or Automation Anywhere more cost-effective with simpler pricing structures. Overall, UiPath's high price is offset by its quality but requires careful evaluation for fit.

"It is expensive. The license cost for UiPath Studio has risen to around 3.5 lakhs last year, and I am uncertain how much the increase will be this year. They have also increased the bot prices."
"UiPath Document Understanding is considered a bit expensive compared to other options like Microsoft Azure, which can offer similar quality at a more affordable rate."
"I find the pricing to be fair."

Popular Use Cases

Companies use UiPath Document Understanding primarily for automating data extraction from invoices and other varied document types, integrating seamlessly with ERP systems like SAP. It efficiently handles structured and unstructured data, reducing manual intervention by leveraging OCR and machine learning. Organizations across sectors, including finance, healthcare, and logistics, implement it for processes like invoice management, document classification, and data validation, significantly improving efficiency and accuracy.

Service and Support

UiPath Document Understanding's support is generally seen as responsive, helpful, and knowledgeable, though there are occasional delays and communication issues. It's praised for having a strong library of resources and effective problem resolution. Some users highlight that premium support provides faster responses. Responses can be inconsistent depending on membership level. Users suggest improvements in response speed, communication clarity, and issue resolution, while noting positive experiences with dedicated support personnel. Overall ratings vary from four to nine out of ten.

Deployment

Many users found UiPath Document Understanding's initial setup straightforward and quick, especially for cloud deployments that typically took a few hours. Some experienced complexities, often related to private cloud installations, company policies, and the need for understanding specific environments. Deployment times varied, with some teams requiring up to two weeks. Training and understanding the platform, including resources from UiPath Academy, were crucial for smooth implementation. Maintenance requirements depended on factors like document types and integration needs.

Scalability

UiPath Document Understanding is praised for its scalability, especially in cloud deployments. Many organizations find it fits well with varying document volumes and utilize it across departments. Users rate scalability highly, though some note the need for better model training and cost management, particularly when scaling with additional bots. Limitations in the community version are mentioned, but the enterprise version is praised for handling larger volumes effectively. Scalability often depends on individual organizational needs and resources.

Stability

UiPath Document Understanding is regarded as stable, with users generally satisfied with its performance. While there are occasional issues such as crashes or AI-related improvements needed, most find it dependable. Some rate its stability between 6 and 10 out of 10, depending on specific experiences. It is used confidently, with no significant performance disruptions and minimal downtime reported. Stability enhances with cloud operations, requiring less frequent maintenance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our UiPath Document Understanding Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

14%

Real Estate/Law Firm

Manufacturing Company

Insurance Company

Healthcare Company

Government

University

Construction Company

Educational Organization

Energy/Utilities Company

Transportation Company

Retailer

Comms Service Provider

Non Profit

Hospitality Company

Pharma/Biotech Company

Outsourcing Company

Agriculture

Legal Firm

Recreational Facilities/Services Company

Performing Arts

Media Company

Non Tech Company

Logistics Company

Renewables & Environment Company

Wholesaler/Distributor

Recruiting/Hr Firm

Consumer Goods Company

Compare UiPath Document Understanding with alternative products

Learn more about UiPath Document Understanding

UiPath Document Understanding enhances data extraction by supporting numerous document formats and languages. Its capabilities range from processing invoices in finance to handling medical documents in healthcare. By integrating with systems such as SAP, it streamlines document classification and validation. The incorporation of OCR and machine learning allows for high accuracy, even with scanned and handwritten documents, while also enabling automation of tasks that formerly required significant manual intervention.

What are the key features of UiPath Document Understanding?

Machine Learning: Elevates data accuracy through AI-driven models.
OCR Capabilities: Optimizes extraction across multiple formats and languages.
Integration Flexibility: Connects with systems like SAP effectively.
Action Centers and Validation Stations: Facilitates user involvement in validations.
Pre-Built Algorithms: Improves efficiency, especially in invoice processing.

What benefits should be considered in reviews?

Manual Labor Reduction: Minimizes human input and related errors.
Accuracy Improvement: Increases precision in data extraction.
Flexibility: Adapts to a range of document types and formats.
Efficiency Boost: Speeds up processing times and reduces delays.

Across industries, companies use UiPath Document Understanding for automating document processing tasks. In finance, it handles invoice processing, while in healthcare it manages medical record extraction. In manufacturing, it streamlines document workflows, and in HR, it facilitates the handling of internal documents. Despite its advantages, users report challenges with handwriting accuracy, template diversity, and integration complexity. Enhancements in AI and OCR are desired to improve scanning and extraction from diverse languages and formats.