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Automation Anywhere vs UiPath IXP comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Automation Anywhere users see ROI in 6-12 months with cost savings, increased efficiency, and improved productivity and scalability.
Sentiment score
4.5
UiPath IXP provides significant ROI by enhancing accuracy, efficiency, and cost savings, especially for high-volume invoice processing.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
Software Developer at Boston Scientific
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Software Engineer Intern at a university with 11-50 employees
Automation Anywhere has helped us save money.
RPA Solution Architect at a computer software company with 51-200 employees
We can use a Python script that converts PDF to text with 100% accuracy.
Founder and COO at InVibes
The more automation you achieve, the more ROI you will see.
Software Development Associate Architect at QualiZeal
UiPath IXP performs better for organizations with a high inflow of invoices, and when you couple UiPath IXP with automation, it significantly increases ROI.
Consultant at a consultancy with 201-500 employees
 

Customer Service

Sentiment score
6.9
Automation Anywhere's customer service is praised for responsiveness, knowledgeable support, and proactive, effective issue resolution, despite desired quicker responses.
Sentiment score
5.8
UiPath IXP's customer service is praised for responsiveness but criticized for inconsistent resolutions and communication, varying by membership.
Whenever we need help, we can reach out to them, and they help us out.
Software Developer at Boston Scientific
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
Software Engineer Intern at a university with 11-50 employees
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
Solution architect at Boston Scientific
I would rate the customer support at 10 out of 10 because UiPath has maintained excellent customer support and community engagement for many years.
Consultant at a consultancy with 201-500 employees
The premium support UiPath offers is speedy and satisfactory.
Solutions Head of Software at Raya Integration
Our system is healthcare-related and needs to function 24/7, so we don't have the bandwidth to rely on the technical team's response times.
Founder and COO at InVibes
 

Scalability Issues

Sentiment score
7.2
Automation Anywhere offers scalability with dynamic bot allocation, seamless integration, and efficient resource management, impressing users globally.
Sentiment score
4.3
UiPath IXP is scalable and effective for cloud use, but larger deployments may need more training and customization.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
Sr. Manager, Finance Transformation at Amkor Technology, Inc.
The centralized control room allows us to orchestrate and manage bots seamlessly.
Associate Leadership Team at a financial services firm with 10,001+ employees
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
Director at a computer software company with 51-200 employees
We are trying to find alternative solutions as the volume is expected to increase, requiring more bots, which would increase costs.
Founder and COO at InVibes
 

Stability Issues

Sentiment score
7.0
Automation Anywhere is praised for stability and performance, with minor issues in specific environments and development practices key to consistency.
Sentiment score
4.0
UiPath IXP is highly stable and reliable, with occasional crashes mostly due to external factors, not the software itself.
With the latest applications, there are no significant issues like freezing or crashing.
Senior RPA Team Leader at a tech services company with 11-50 employees
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
Director Automation CEO at a financial services firm with 10,001+ employees
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
Intelligent Automation Engineering Manager at a financial services firm with 5,001-10,000 employees
For stability, I would rate UiPath Document Understanding a ten because I have never had any issues with it.
Director at a tech vendor with 10,001+ employees
 

Room For Improvement

Users seek improved AI, error handling, document processing, integration, user management, technical support, and cost efficiency in Automation Anywhere.
UiPath IXP requires improved multilingual handwriting recognition, pricing adjustments, better AI models, scalability, and enhanced integration for documents.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Low Code Developer at a manufacturing company with 10,001+ employees
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
Software Developer at Boston Scientific
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
Infrastructure Lead at a tech vendor with 10,001+ employees
This would enhance the platform's utility in the region by allowing users to more effectively automate tasks involving documents in Arabic and other Middle Eastern languages.
Solutions Head of Software at Raya Integration
In the case of currency, if one dot is missing, it gives a completely incorrect number.
Founder and COO at InVibes
Document Understanding at the current stage is moving some of their technologies to Agentic using LLMs to increase the accuracy of their extraction.
Vice President at a tech services company with 1,001-5,000 employees
 

Setup Cost

Automation Anywhere's pricing, higher yet competitive, offers scalable solutions with complex licensing impacting costs, beneficial for enterprises.
UiPath IXP's pricing is high and complex but offers flexibility and ROI, appealing to MSMEs despite costs.
It is more cost-efficient compared to all other RPA platforms.
AI/Robotics Process Automation Specialist at Bell
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
Developer at a consultancy with 10,001+ employees
It is not cheap, with costs ranging between 700 to 800 dollars per month.
Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.
UiPath Document Understanding is considered a bit expensive compared to other options like Microsoft Azure, which can offer similar quality at a more affordable rate.
Solutions Head of Software at Raya Integration
It is expensive.
Software Development Associate Architect at QualiZeal
The license cost for UiPath Studio has risen to around 3.5 lakhs last year, and I am uncertain how much the increase will be this year.
Founder and COO at InVibes
 

Valuable Features

Automation Anywhere streamlines workflows with user-friendly bots, AI capabilities, and robust integration, enhancing productivity and reducing manual tasks.
UiPath IXP automates invoice tasks, enhancing accuracy and efficiency with AI, reducing manual work and processing time.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
Low Code Developer at a manufacturing company with 10,001+ employees
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Manager at a manufacturing company with 1,001-5,000 employees
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
Solution architect at Boston Scientific
This solution has played a significant role in drastically reducing human errors by ensuring that 95% to 98% of tasks are done through the system.
Software Development Associate Architect at QualiZeal
UiPath IXP has positively impacted our organization by reducing the processing time while enhancing the model capabilities and the diversified nature of the model.
Consultant at a consultancy with 201-500 employees
Pre-trained models are valuable, and they work well.
Founder and COO at InVibes
 

Categories and Ranking

Automation Anywhere
Ranking in Intelligent Document Processing (IDP)
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
669
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
UiPath IXP
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.0
Reviews Sentiment
5.2
Number of Reviews
57
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.4%, up from 3.3% compared to the previous year. The mindshare of UiPath IXP is 4.8%, down from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere3.4%
UiPath IXP4.8%
Other91.8%
Intelligent Document Processing (IDP)
 

Featured Reviews

Nadeem K. - PeerSpot reviewer
Rpa Developer at a consultancy with 11-50 employees
Automation has freed teams from repetitive finance and supply tasks and supports global operations
In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.
SE
Consultant at a consultancy with 201-500 employees
Automation has transformed invoice extraction and has reduced manual processing time dramatically
When it comes to improvements in UiPath IXP, there is a challenge with different languages, particularly Arabic invoices or handwritten ones, where there is some mismatch or difference in extraction. This could be improved. For instance, if there is a "Z" available on the screen, it may be identified as "2." Improvements in these two areas from the extraction point of view are necessary, along with considerations regarding pricing levels. In terms of support, UiPath is performing very well. Whenever we require assistance from UiPath, it has been positive. However, I would suggest that there is room for improvement in identifying complex different layout invoices, particularly for handwritten text, since there is potential for improvement in that area.
report
Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.
921,338 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Financial Services Firm
18%
Manufacturing Company
10%
Outsourcing Company
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise566
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise12
Large Enterprise26
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for UiPath Document Understanding?
My experience with pricing, setup cost, and licensing has been somewhat complex. I feel that the pricing structure is a bit high.
What needs improvement with UiPath Document Understanding?
When it comes to improvements in UiPath IXP, there is a challenge with different languages, particularly Arabic invoices or handwritten ones, where there is some mismatch or difference in extractio...
What is your primary use case for UiPath Document Understanding?
We have been using UiPath IXP previously after utilizing UiPath's Document Understanding for one of our clients. We found that significant improvements have occurred with UiPath IXP, which is an in...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
Find out what your peers are saying about Automation Anywhere vs. UiPath IXP and other solutions. Updated: September 2026.
921,338 professionals have used our research since 2012.