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UiPath IXP vs WorkFusion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 17, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.0
UiPath IXP offers quick ROI by reducing manual tasks, enhancing efficiency, and reallocating personnel for cost savings and accuracy.
Sentiment score
7.6
WorkFusion's automation boosts productivity, cuts costs, and enhances accuracy, enabling significant returns and efficiency without extra hiring.
We can use a Python script that converts PDF to text with 100% accuracy.
The more automation you achieve, the more ROI you will see.
 

Customer Service

Sentiment score
5.4
UiPath IXP support is praised for responsiveness and guidance, though some suggest improvements in communication and problem-solving speed.
Sentiment score
7.4
WorkFusion's support team is praised for responsiveness and expertise, though some desire improved upgrade support and communication.
The premium support UiPath offers is speedy and satisfactory.
Our system is healthcare-related and needs to function 24/7, so we don't have the bandwidth to rely on the technical team's response times.
They can improve in terms of the response time and resolution of the issues.
Some issues are resolved quickly, while others might take time as they require further analysis.
They allow sharing of issues faced in use cases and work alongside us to resolve them.
Initial support often struggles to find solutions, leading to delays until more experienced personnel get involved.
 

Scalability Issues

Sentiment score
3.7
UiPath IXP is praised for scalability and adaptability, though costs, training, and AI integration improvements are noted.
Sentiment score
7.3
WorkFusion offers scalable automation, robust integration, and widespread deployment despite version-specific challenges, meeting substantial automation needs effectively.
We are trying to find alternative solutions as the volume is expected to increase, requiring more bots, which would increase costs.
The number of bots currently running on the platform should be more than 1,000, including RPA and non-RPA bots.
WorkFusion is efficient for structured automation tasks with predefined templates and clear documentation.
 

Stability Issues

Sentiment score
3.4
UiPath Document Understanding is stable, rated 7-10, with minor crashes, generally resolved, and potential AI improvements suggested.
Sentiment score
6.9
WorkFusion is generally reliable with effective support, but faces challenges in memory usage, infrastructure, and high-volume task stability.
For stability, I would rate UiPath Document Understanding a ten because I have never had any issues with it.
I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues.
WorkFusion requires a strong background in Java to meet requirements effectively.
Some stability problems may arise from processes that have not been designed or coded properly, leading to glitches.
 

Room For Improvement

UiPath IXP struggles with cost, language support, complex PDFs, and user interface, needing better AI models and functionality.
WorkFusion needs ERP integration, user-friendly features, codeless options, improved ML and OCR, plus accessible global training.
Instabase is faster than UiPath.
This would enhance the platform's utility in the region by allowing users to more effectively automate tasks involving documents in Arabic and other Middle Eastern languages.
In the case of currency, if one dot is missing, it gives a completely incorrect number.
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity.
WorkFusion requires a high level of Java knowledge for programming, making it quite technical.
 

Setup Cost

UiPath IXP's pricing can be expensive, with complex structures, making it costly for small businesses and developing markets.
WorkFusion is costly but offers unlimited licenses for some, making it worthwhile for enterprise-scale deployments despite complex pricing.
UiPath Document Understanding is considered a bit expensive compared to other options like Microsoft Azure, which can offer similar quality at a more affordable rate.
It is expensive.
The license cost for UiPath Studio has risen to around 3.5 lakhs last year, and I am uncertain how much the increase will be this year.
I am not familiar with the exact pricing, however, it is considered pricey.
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others.
It is worth the money as a tool.
 

Valuable Features

UiPath IXP offers advanced ML extraction, AI pre-labeling, seamless integration, and adapts to changing needs, enhancing accuracy and efficiency.
WorkFusion offers robust automation with user-friendly features, comprehensive integrations, scalability, and efficient document processing capabilities.
The integration with UiPath Studio is smooth, making it easy to create and use machine learning models.
This solution has played a significant role in drastically reducing human errors by ensuring that 95% to 98% of tasks are done through the system.
Pre-trained models are valuable, and they work well.
They provide an inbuilt Selenium framework and infrastructure that eases my workload, allowing me to write Java code and embed it within Groovy classes.
It also supports reusable code components through Java, making it efficient for developers.
The platform now includes auto machine learning and AI capabilities.
 

Categories and Ranking

UiPath IXP
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.0
Reviews Sentiment
5.1
Number of Reviews
57
Ranking in other categories
No ranking in other categories
WorkFusion
Ranking in Intelligent Document Processing (IDP)
12th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Process Automation (27th), Robotic Process Automation (RPA) (14th)
 

Mindshare comparison

As of November 2025, in the Intelligent Document Processing (IDP) category, the mindshare of UiPath IXP is 9.8%, down from 14.1% compared to the previous year. The mindshare of WorkFusion is 2.5%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Market Share Distribution
ProductMarket Share (%)
UiPath IXP9.8%
WorkFusion2.5%
Other87.7%
Intelligent Document Processing (IDP)
 

Featured Reviews

Gangadhar Wali - PeerSpot reviewer
Pre-trained models work well, but it is very expensive
We have to do manual validation for some of the things due to the OCR engine not being so accurate. For example, S is read as 5, 5 as S, 2 as Z, and Z as 2. In the case of currency, if one dot is missing, it gives a completely incorrect number. These discrepancies should be fixed because if the OCR itself doesn't work properly, then AI doesn't help with that. When AI is used for training models, the AI Center works precisely, but if the data itself is wrong, we can't do anything. If the extraction of data is proper, it definitely helps. However, 20% errors could be reduced if the OCR engine were better. In future updates, I would like to see better handling of issues such as when a dot is missing in currency, for example, with dollars, it should handle that automatically. It's very expensive. If the volume increases, we can't afford to use Document Understanding. We are thinking of moving to another solution because we are expecting 80,000 to 100,000 invoices.
Arijit-Ghosh - PeerSpot reviewer
Cloud platform orchestrates business processes with AI capabilities
I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
17%
Real Estate/Law Firm
7%
Manufacturing Company
6%
Financial Services Firm
26%
Computer Software Company
16%
Government
10%
Insurance Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise11
Large Enterprise26
By reviewers
Company SizeCount
Small Business10
Large Enterprise23
 

Questions from the Community

What do you like most about UiPath Document Understanding?
The solution allows us to continue with vendors whose information comes in correctly and to stop the automation for vendors with many items that are not clearly defined.
What is your experience regarding pricing and costs for UiPath Document Understanding?
Both UiPath and Blue Prism are expensive. Customers are trying to move to some other Agentic space because of high pricing, so the new initiatives are put on hold, and they're looking for alternati...
What needs improvement with UiPath Document Understanding?
The challenge is more on handwriting and language-specific document extraction. There is some room for improvement when it comes to understanding handwriting. Document Understanding at the current ...
What do you like most about WorkFusion?
If you compare it to its competitors in the market, it is more Java-native.
What is your experience regarding pricing and costs for WorkFusion?
WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.
What needs improvement with WorkFusion?
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about UiPath IXP vs. WorkFusion and other solutions. Updated: September 2025.
872,922 professionals have used our research since 2012.