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OpenText Capture vs UiPath IXP comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Intelligent Document Processing (IDP)
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
OpenText Capture
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
UiPath IXP
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.0
Reviews Sentiment
5.2
Number of Reviews
57
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.4%, up from 3.3% compared to the previous year. The mindshare of OpenText Capture is 3.9%, down from 6.9% compared to the previous year. The mindshare of UiPath IXP is 4.8%, down from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere3.4%
UiPath IXP4.8%
OpenText Capture3.9%
Other87.9%
Intelligent Document Processing (IDP)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
SK
Software Engineer at ECloudOptimumCorp
Robust document capture boosts efficiency and integration options
The best features include multiple channel capabilities such as fax, different file transfers, and paper scans. It can be integrated with multiple channels and can capture images, even from mobile devices integrating into OpenText Capture. Currently, it has introduced AI for data extraction and document processing. OpenText Capture's impact on automating document-intensive tasks such as accounts payables or loan processing is significant. It has the capability to capture table structures or multiple line items from images, including line items and final amounts for invoice processing. The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data. This product can be integrated into any point-of-sale system, Salesforce, SAP, or other environments, reducing manual data entry and related tasks. This feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption. The automation reduces human effort that would otherwise be required for classification and extraction tasks.
SE
Consultant at a consultancy with 201-500 employees
Automation has transformed invoice extraction and has reduced manual processing time dramatically
When it comes to improvements in UiPath IXP, there is a challenge with different languages, particularly Arabic invoices or handwritten ones, where there is some mismatch or difference in extraction. This could be improved. For instance, if there is a "Z" available on the screen, it may be identified as "2." Improvements in these two areas from the extraction point of view are necessary, along with considerations regarding pricing levels. In terms of support, UiPath is performing very well. Whenever we require assistance from UiPath, it has been positive. However, I would suggest that there is room for improvement in identifying complex different layout invoices, particularly for handwritten text, since there is potential for improvement in that area.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With Automation Anywhere, what used to take us two days now takes us twenty minutes."
"Simple processes such as tracking, logging, and data consolidation are now automated, which helps us focus more on doing tasks that are impactful and more important."
"Our experience with technical support at Automation Anywhere has been great. They have been very helpful, especially during the PoC, processes which are sort of early on in their sales cycle, or when we were just starting with Automation Anywhere a couple of years ago. We got great support for getting it onboarded in-house and getting our team up to speed. So, we have found it to be a great partnership."
"The platform itself is intuitive and easy to use. I have even mentioned to people who aren't developers or very computer savvy that they could pick up Automation Anywhere and just get started."
"It lets users add value with their time other than focusing on downloading Excel files, consolidating, and drawing up formulas. Since everything is structured, these easily are incorporated into the bot's work."
"Automation Anywhere has presented us with a platform that is easily accessible from a web interface, enabling us to write code for RPA scripts without having to download a dedicated software application."
"Our development time has been reduced because the solution is very user-friendly."
"In my day-to-day applications, I can integrate Automation Copilot easily as I can embed it within Workday, BambooHR, and Salesforce, allowing business users easy access to Automation Anywhere without logging into multiple applications, thus saving 85 to 90% of the time."
"OpenText Intelligent Capture is pretty good."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"The automated version of the vendor invoice management is great, and it is helpful because it has reduced the human interaction in invoice processing."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"The solution is very powerful because it allows for custom scripting."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"It is a mature product and a leader in the industry."
"The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data, and this feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption."
"Has a very good machine learning feature."
"OCR technology is undoubtedly the most valuable feature and the feasibility of integrating data processes with AI and machine learning models is fascinating."
"UiPath Document Understanding cuts down a lot of order processing time and agents' time, saving both human effort, which in turn translates to better cost efficiency."
"One of the most valuable features is the intelligent recognition of the fields. The algorithm is able to recognize them based on the pattern. Also, the machine learning model enables you to use predefined solutions. The machine-learning capabilities of the solution are very cool."
"Document classification is very good."
"The validation process is easy. The Validation Station shows you the extracted data on one side and the document on the other, so you can easily scroll down and check if the data is accurate. You just need to click a checkbox. If you don't think it is fine, you have the option to add an exception. Based on that exception, you can create multiple conditions for how to address the same issue if it happens again."
"I like the clear and organized way in which UiPath has structured the labeling process, as well as the user-friendly development environment."
"It is a pretty scalable tool, and it works well for big companies."
 

Cons

"The quality and speed of Automation Anywhere's support need significant improvement."
"It takes a lot of time to deploy, and sometimes it fails after a timeout."
"It does not easily integrate with customized solutions."
"The UI could be made better because the UI in Version 11 was better and easier as compared to a2019."
"20 percent of the bots need to supervised because sometimes errors occur during the run. Most of the errors that I have encountered have been because the object cloning did not capture the buttons properly."
"We are having trouble creating a reliable and stable situation in our environment."
"They need to improve the REST Api documentation because it is not well detailed or clear enough for beginners, and they need to provide some out-of-the-box AI and ML functions such as image classification and object identification."
"To achieve a perfect ten, I would want to see new features working as expected and further advancements in automation."
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"The setup is medium complexity."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"Its functionality is good, but it has to be made more accurate. If it is not customized and handheld properly, the recognition and captures won't be accurate."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents."
"I have not seen any return on investment from OpenText Capture."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"One area of improvement for UiPath Document Understanding is the accuracy of handwritten documents. While the solution supports handwritten documents, the accuracy percentage is not as high as desired."
"The machine learning model needs improvement, as we receive more and more unstructured documents from clients that require a lot of manual validation."
"UiPath could improve its analytics and interface."
"The results of classifying patient documents within UiPath Document Understanding need to be more accurate."
"Making the design of Forms AI more flexible and accommodating to companies' branding preferences would be beneficial."
"The documentation should be more clear, or better training should be provided."
"If the volume increases, we can't afford to use Document Understanding. We are thinking of moving to another solution because we are expecting 80,000 to 100,000 invoices."
"Document Understanding's handwriting comprehension is improving, but it's still not as good as printed documents. Machine learning models, in general, are becoming mature, but it's still not to a point where I will give it five stars. I may give it a two or three. It is still not advanced enough to identify whatever handwritten content you give to it. It can process handwriting, but you need a human to validate it. With more training, it will become more automated. It will be better by 2025, but it is still not mature enough"
 

Pricing and Cost Advice

"It has good licensing costs which are average for the market."
"Our costs are approximately between $5,000 to $10,000 per license."
"It is cost-efficient in terms of licensing. I found their support good when I was working for the airline client. However, I hear from my managers here that the support price for Tier 3 or premium is a little higher. That is why we are not going for Automation Anywhere. Its price was okay for our client, but for us, it seems expensive."
"It is not cheap, but we are able to get an ROI."
"I am using that Automation Anywhere Master Certification for version 11. Recently, this has been updated in Automation Anywhere University. Until this month, it's free to use. There are no charges. That's why I would like to complete it this month."
"There are a lot of savings in terms of effort and time as well as costs. Automation Anywhere automates a lot of processes. It allows an organization to save the efforts of a lot people. It saves a lot of time because people can't work a whole day (24/7), but Automation Anywhere bots can."
"Our advice is that anybody interested in this product should negotiate product bundles in order to reduce the cost of installation and setup."
"The licensing cost of Automation Anywhere is better than UiPath and Blue Prism."
"OpenText is an expensive solution."
"Some customers say the solution can get costly because it requires licenses or enterprise packages."
"UiPath has a higher upfront cost, but its Document Understanding feature is not a significant additional expense compared to the overall platform."
"UiPath is a pricey tool for small customers."
"The cost per license is significant, approaching ten thousand dollars."
"The last time we implemented UiPath Document Understanding the price was high."
"I used the community version, so there was no fee."
"The solution’s cost increases for machine learning or artificial intelligence because we have to go for UiPath Orchestrator."
"Document Understanding's price is quite high."
"While Robotic Process Automation tools can be expensive, UiPath Document Understanding is no exception."
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920,929 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Insurance Company
15%
Financial Services Firm
15%
Outsourcing Company
8%
Government
7%
Financial Services Firm
18%
Manufacturing Company
10%
Outsourcing Company
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise12
Large Enterprise26
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with OpenText Intelligent Capture?
There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with...
What is your primary use case for OpenText Intelligent Capture?
I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a...
What advice do you have for others considering OpenText Intelligent Capture?
Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment ...
What is your experience regarding pricing and costs for UiPath Document Understanding?
My experience with pricing, setup cost, and licensing has been somewhat complex. I feel that the pricing structure is...
What needs improvement with UiPath Document Understanding?
When it comes to improvements in UiPath IXP, there is a challenge with different languages, particularly Arabic invoi...
What is your primary use case for UiPath Document Understanding?
We have been using UiPath IXP previously after utilizing UiPath's Document Understanding for one of our clients. We f...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
OpenText Captivas
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
Information Not Available
Find out what your peers are saying about OpenText Capture vs. UiPath IXP and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.