Trend Micro Web Security Reviews

Name: Trend Micro Web Security
Brand: Trend Micro
Rating: 3.9 (18 reviews)

3.9 out of 5

18 reviews
81% willing to recommend

119 followers

What is Trend Micro Web Security?

Trend Micro Web Security is a cloud-based web security gateway which enables users to focus on strategic security, such as policy and architecture. It provides users with forward-looking threat protection on web threats, URL filtering, and application control. It features cloud app access control, flexible deployment, and a single console that provides advanced security against online threats. Trend Micro Web Security shields your users from cyber threats by employing cross-generational defense methods to detect known and unknown threats. This provides visibility and access control for each of your users on unauthorized cloud applications.

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Trend Micro Web Security is the #5 ranked solution in top Internet Security solutions and #16 ranked solution in top Web Security Gateways. PeerSpot users give Trend Micro Web Security an average rating of 7.8 out of 10. Trend Micro Web Security is most commonly compared to Cisco Umbrella: Trend Micro Web Security vs Cisco Umbrella. Trend Micro Web Security is popular among the large enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 15% of all views.

Buyer's Guide

Trend Micro Web Security

April 2025

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Helped 849,686 peers since 2012

Featured Trend Micro Web Security reviews

Durai Singh

Business Owner at ARARAT TECHNOLOGIES

Currently, many applications are hosted on the web. They are hosted in multiple clouds and tenants. Organizations with different geolocations and users require a very secure WAF solution. For enterprise companies, it is essential to secure their networks and applications. Trend Vision One offers a single monitoring console. People can easily monitor their action items.

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GaneshKhutwad

Network security architect at ATOS

The product's initial setup phase is not too simple. If the setup phase was too simple, everyone could have done it easily. The setup phase of the product is neither too easy nor too difficult. When it comes to the deployment process, I need to understand the environment, applications, and endpoint devices, like Wif-Fi, mobiles, and other such areas because our company provides notepads as well to the customer. Generally, our company's customers use the tools in government organizations, and I work in a smart city where there are some government officials involved, so confidentiality should be maintained in certain aspects. For deployment and maintenance, though I currently have seven people on my team, I need three more people added to the team.

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NaveedAli

Senior manager IT infrastructure at Machine Learning 1 Limited ·

Trend Micro effectively supports our remote workforce by securing our web servers from external threats, particularly browser security. It provides basic security features and includes behavioral monitoring to detect anomalies and potential ransomware attacks. Since switching to Trend Micro, we have benefited from features such as ransomware protection, behavioral monitoring, and backup capabilities, which were significant factors in our decision to migrate. The administrator console is easy to manage and user-friendly. I rate it an eight out of ten. I highly recommend Trend Micro products. They offer a robust solution, and if budget is not an issue, there are more options available in the market to consider as well.

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Trend Micro Web Security mindshare

Product category:

As of May 2025, the mindshare of Trend Micro Web Security in the Secure Web Gateways (SWG) category stands at 1.1%, down from 1.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Secure Web Gateways (SWG)

PeerResearch reports based on Trend Micro Web Security reviews

Type	Title	Date
Category	Secure Web Gateways (SWG)	May 1, 2025	Download
Product	Reviews, tips, and advice from real users	May 1, 2025	Download
Comparison	Trend Micro Web Security vs Cisco Umbrella	May 1, 2025	Download
Comparison	Trend Micro Web Security vs Zscaler Internet Access	May 1, 2025	Download
Comparison	Trend Micro Web Security vs Prisma Access by Palo Alto Networks	May 1, 2025	Download

Title	Rating	Mindshare	Recommending
Cisco Umbrella	4.4	18.2%	97%	113 interviews Add to research
Zscaler Internet Access	4.1	15.2%	98%	52 interviews Add to research

Valuable Features

Trend Micro Web Security's key features include access control, machine learning for monitoring, endpoint security, advanced DLP, cloud filtering, HTTP decryption, threat detection, and EDR. It ensures stability, scalability, and real-time threat protection. Users value its centralized control, patch updates, URL filtering, application control, and secure WAF for enterprises. It follows OWASP Top 10 trends and offers helpful technical support.

"Overall, I would rate this solution a ten out of ten."
"Currently, many applications are hosted on the web. They are hosted in multiple clouds and tenants. Organizations with different geolocations and users require a very secure WAF solution. For enterprise companies, it is essential to secure their networks and applications."
"It prevents phishing attacks, ransomware attacks, and other threats that can compromise data."

Room for Improvement

Trend Micro Web Security could improve reporting on halted attacks and ease site authorization. Performance is impacted by blacklisting issues and browser integration. A more user-friendly interface is needed with enhanced DDoS protection and better scalability. Cost-efficiency, security, and flexibility need attention, with improved traffic control and mitigation of attacks like SQL injection and cross-site scripting. Stability and anti-malware capabilities require enhancement, with the on-prem version needing a functional WFA feature for better bandwidth management.

"The cons include it not being implemented in the mid-enterprise segment. For these organizations, it is an additional expense."
"The cons include it not being implemented in the mid-enterprise segment. For these organizations, it is an additional expense."
"There is room for improvement in the anti-malware capabilities."

Pricing

Trend Micro Web Security pricing offers flexibility with annual and monthly licensing options, including a plan via AWS. Enterprises often find it expensive compared to competitors like Kaspersky and Sophos, and some note high deployment costs for data protection features. Although cost-effective in terms of bundled features, the solution's pricing is sometimes seen as premium due to Trend Micro's long-standing market presence. Licensing is typically user-based and fees are generally paid annually.

"It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that."
"We pay for the license on an annual basis."
"I rate the product's price a five on a scale of one to ten, where one is low price and ten is high price."

Popular Use Cases

Trend Micro Web Security is primarily used for preventing hacks, viruses, ransomware, and malware. It offers web filtering to protect environments from web threats and malicious sites, covering cloud security, identity management, and GRC protection. Users utilize it for web and cloud security across multiple devices, including laptops and mobiles. Its features include sandboxing, web filtering, application control, secure gateways, and proxy servers, making it suitable for organizations needing robust internet security solutions.

Service and Support

Trend Micro Web Security's customer service is generally rated positively. Users find their technical support fast and helpful, with levels ranging from low to critical. Response times for medium and low issues are within 24 hours, while high-severity cases may have delays. Support is accessible through various channels, including direct managers and distribution partners. Some concerns exist about response times and escalation processes, particularly involving approvals and delays from the parent company.

Deployment

Trend Micro Web Security's initial setup is often described as straightforward by many. Installation and deployment typically take from a few hours to several days, varying based on the environment and user requirements. Larger implementations may find setup complex, demanding additional resources and longer timeframes. Some users report needing skilled engineers for installation, especially with on-premises setups. Online resources can aid individual deployment efforts. Security integration may present challenges depending on prerequisites and specific configurations.

Scalability

Trend Micro Web Security is widely recognized for offering scalability, suitable for diverse organizational sizes. Users note it effectively supports large environments and various user counts. Additionally, with proper licensing, it accommodates expansion needs. While many users find its scalability satisfactory, some suggest improvements are possible. Quantitative ratings fluctuate but tend to be positive. Users frequently highlight the tool's capability to adjust to evolving requirements, with some rating scalability high due to its comprehensive adaptability.

Stability

Trend Micro Web Security is recognized for its stability and reliability. Companies report no bugs or crashes, with performance being highly commendable. Some instances of browser hanging occur, yet users rate stability between seven to nine out of ten. Both the Software as a Service and on-premise versions are regarded as stable, with quick configuration processes. Among the users, the system is valued for its dependable operation and efficient performance in their organizations.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Trend Micro Web Security Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Manufacturing Company

15%

Computer Software Company

12%

Financial Services Firm

Government

Comms Service Provider

Media Company

Healthcare Company

Energy/Utilities Company

Real Estate/Law Firm

Educational Organization

Legal Firm

Construction Company

Retailer

Wholesaler/Distributor

Hospitality Company

Insurance Company

Logistics Company

Recreational Facilities/Services Company

University

Performing Arts

Outsourcing Company

Non Profit

Pharma/Biotech Company

Transportation Company

Mining And Metals Company

Engineering Company

Compare Trend Micro Web Security with alternative products

Learn more about Trend Micro Web Security

The solution’s innovative deployment strategy allows you to deploy gateways on premises, in the cloud, or both, ensuring that your users are protected no matter where they are. A single cloud-based administration panel streamlines your workload by allowing you to define policies, manage users, and access reporting all from one place.

Trend Micro Web Security Features

Trend Micro Web Security has many valuable key features. Some of the most useful ones include:

Gateway HTTPS decryption and anti-malware: Prevents malware from entering your network, relieving endpoint security of the responsibility.

Correlated threat data and web reputation: Trend Micro Smart Protection Network web reputation technology prevents access to malicious websites.

Filtering and categorization of URLs: Identifies inappropriate or harmful sites using real-time URL classification and reputation. Blocks access to spyware and phishing-related websites and prevents drive-by downloads.

Predictive machine learning and cloud sandboxing: In a secure Trend Micro-hosted sandbox environment, cloud sandboxing allows automatic in-depth simulation and analysis of potentially dangerous attachments, including executables and typical office documents.

Trend Micro Web Security Benefits

There are many benefits to implementing Trend Micro Web Security. Some of the biggest advantages the solution offers include:

Provides superior security for any device, anywhere: Threats are stopped in the cloud by Trend Micro Web Security before they reach your endpoints. Your users will be safe on any device, including desktop and mobile platforms, and in any location, whether or not they are connected to the corporate network.

Cloud application access control: Trend Micro Web Security can detect more than 30,000 cloud services in use and carry out the granular access policies defined by the administrator. This powerful feature allows you to set access controls for individual users or user groups on unsanctioned cloud apps within a schedule, enhancing your company's security and productivity.
Flexibility in deployment to meet your needs: This unique deployment strategy gives you the option of deploying the product on premises, in the cloud, or a combination of both. The expense and resource drain associated with backhauling traffic or operating several separate on-premises secure web gateways are eliminated with cloud-based deployment for all users, including on site, branch offices, and remote/mobile users.
Centralized management console with a single interface: You can manage and monitor web usage in real time using a single cloud-based management panel. You can manage consolidated and unified policies across both on-premises and cloud-based deployment instances with this single pane of glass. Dashboards and reports that are interactive and customized provide you total visibility into online usage and security data.

Reviews from Real Users

Trend Micro Web Security stands out among its competitors for a number of reasons. Two major ones are its robust access security and its stability. PeerSpot users take note of the advantages of these features in their reviews:

Hartmut S., IT principal consultant, infrastructure architect, and project manager at EDV-SIMON, writes of the solution, “Web Security's most valuable feature is access security.” He adds, “It's secure and useful from an administrative point of view, with controllable login monitoring and so on.”

Nadeem S., CEO at Haniya Technologies, notes, “It's a very stable solution.” He adds, “I would definitely recommend Trend Micro to people looking for an end-to-end security solution. Trend Micro has a good portfolio for security solutions.”

Trend Micro Web Security was previously known as Virus Wall, VirusWall, Trend Micro VirusWall.