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TeamViewer Business Reviews

Vendor: TeamViewer
4.3 out of 5
Badge Ranked 1
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What is TeamViewer Business?

TeamViewer Business offers seamless remote access with its cross-platform compatibility, robust security features, and user-friendly interface, making it ideal for technical support and remote collaboration in distributed environments.

Get the TeamViewer Business Buyer's Guide and find out what your peers are saying about TeamViewer Business, Microsoft Intune, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and more!
TeamViewer Business is the #1 ranked solution in top Remote Access solutions and #3 ranked solution in top Virtual Meetings solutions. PeerSpot users give TeamViewer Business an average rating of 8.6 out of 10. TeamViewer Business is most commonly compared to Microsoft Intune: TeamViewer Business vs Microsoft Intune. TeamViewer Business is popular among the large enterprise segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 12% of all views.
Buyer's Guide
TeamViewer Business
December 2025
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TeamViewer Business mindshare

Product category:
Remote Access
As of December 2025, the mindshare of TeamViewer Business in the Remote Access category stands at 10.5%, down from 12.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
TeamViewer Business10.5%
Microsoft Intune9.5%
Microsoft Remote Desktop Services8.7%
Other71.3%
Remote Access

PeerResearch reports based on TeamViewer Business reviews

TypeTitleDate
CategoryRemote AccessDec 29, 2025Download
ProductReviews, tips, and advice from real usersDec 29, 2025Download
ComparisonTeamViewer Business vs Microsoft IntuneDec 29, 2025Download
ComparisonTeamViewer Business vs Microsoft Remote Desktop ServicesDec 29, 2025Download
ComparisonTeamViewer Business vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)Dec 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Intune4.19.5%94%305 interviewsAdd to research
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)4.24.2%93%128 interviewsAdd to research
 
 
Key learnings from peers
Last updated Dec 14, 2025

Valuable Features

TeamViewer Business is valued for its high-speed remote access, cross-platform compatibility with Windows, macOS, Linux, and mobile, and user-friendly interface. Security through encryption and two-factor authentication is strong. It simplifies tasks with features like unattended access and seamless file transfer. Organizations appreciate efficiency gains, reduced downtime, and support capabilities without physical presence. Its scalable integration with tools and ease of use make it an essential tool for remote management.
  • "Ever since we have been using TeamViewer Business, because of how quick it is to connect to a user across the globe, we have been able to close tickets rapidly."
  • "There is a relevant return on investment, especially when my previous organizations assisted with remote access features, as rather than needing to go on-site, we could connect remotely, making it easier for those who are not tech-savvy, thanks to TeamViewer Business's user-friendly features, which helped immensely, especially when assisting elderly clients, and ensured we met metrics effectively, creating a significant positive impact."
  • "TeamViewer Business does a lot in the enterprise part and has many features that can be used in big organizations, and it is able to assist on the network side, monitoring, security side, and remote side, making it a good platform and solution to use."

Room for Improvement

TeamViewer Business can improve in several areas, including support for Linux and multiple sessions, integrating more features into the Linux version, enhancing integration and authentication options, and improving usability, such as drag-and-drop and session management. Pricing and licensing complexity could be addressed to benefit smaller organizations. Enhancements in security, performance, and a more user-friendly interface could enhance user satisfaction, while marketing efforts may increase awareness and adoption.
  • "If you had to teach someone how TeamViewer Business works, especially because I am speaking in a sense that I am using it on an engineer level, it would be a bit difficult to get accustomed to some of the settings, especially with the new experience."
  • "One possible feature would be to have multiple sessions open, as in, if someone has two or three monitors, then you can have two windows show up per monitor instead of having to switch one screen."
  • "TeamViewer Business can improve in terms of price and the complexity of licensing, which is a drawback, especially for smaller teams or casual users due to frequent license changes and forced upgrades."

ROI

For smaller businesses, TeamViewer Business often results in delayed returns due to high initial costs. Larger entities experience significant time savings and reduced travel expenses, enhancing productivity. Users report increased efficiency and access convenience, though some face challenges with macOS compatibility and management features. Despite a lack of exact measurements or universal ROI, many value its ability to improve remote access significantly, especially in time-critical environments, offsetting costs through operational efficiencies.

Pricing

Enterprise users see TeamViewer Business as a flexible yet pricey solution with licensing based on device usage and remote administrators. While offering a free version, higher licensing costs can be justified by ROI and platform independence. Pricing aligns with competitors, although considered high, and varies depending on user needs and tier levels. Discounts and promotions are available. Overall, it requires strategic planning for simultaneous connections during busy periods.
  • "TeamViewer is very pricey. You have to sign up for a yearly subscription."
  • "The solution's pricing is reasonable."
  • "I used the free version of TeamViewer."

Popular Use Cases

Organizations primarily use TeamViewer Business for remote technical support and connecting to computers for assistance. It offers easy access to various devices across locations, enabling troubleshooting, software upgrades, and remote training. Users find it effective for controlling servers, managing IT infrastructure, performing software installations, resolving technical issues, facilitating meetings, and supporting both internal employees and remote clients. It supports connectivity with Windows, macOS, Linux, and various mobile devices, enhancing communication and productivity.

Service and Support

Many find TeamViewer Business customer service responsive and helpful, rarely needing support. When used, technical support is prompt and professional, often resolving issues quickly. Customers rate their service highly, appreciate quick license processing, and find online resources useful. Some have never needed assistance due to the software's simplicity and reliability. Feedback indicates a strong, knowledgeable support team addressing inquiries efficiently, occasionally leveraging forums before direct contact.

Deployment

TeamViewer Business's initial setup is widely regarded as straightforward and easy, with many users noting its simplicity, even for non-technical individuals. The process typically involves downloading and installing the software quickly. Deployment across multiple devices is efficient, with few encountering challenges. Advanced settings are generally accessible, though some find them a bit complex. Users appreciate the ease of use and the minimal time required for installation, often taking only a few minutes.

Scalability

TeamViewer Business is praised for its ability to handle growth efficiently. Many have observed it functioning well in varied environments, from small businesses to larger organizations with numerous users and devices. While several commend its ease of expansion, some note minor challenges in complex settings. Despite this, TeamViewer Business remains a favored tool due to its adaptability, enabling seamless integration across platforms and supporting remote operations effectively.

Stability

TeamViewer Business is praised for its stability, with users noting it as highly reliable and generally free from crashes or glitches. Occasional connection issues often relate to external factors like network stability. Many appreciate its consistent performance, reliability, and seamless operation. Some note that while the central service may experience rare outages, these are typically brief and well-managed. Users express satisfaction with its performance, highlighting its dependable nature and effective functionality.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our TeamViewer Business Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business34
Midsize Enterprise27
Large Enterprise26
By reviewers
By visitors reading reviews
Company SizeCount
Small Business271
Midsize Enterprise169
Large Enterprise441
By visitors reading reviews

Top industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
10%
Comms Service Provider
6%
Financial Services Firm
6%
University
5%
Government
5%
Retailer
5%
Healthcare Company
4%
Construction Company
4%
Real Estate/Law Firm
4%
Performing Arts
3%
Educational Organization
3%
Outsourcing Company
3%
Media Company
3%
Energy/Utilities Company
3%
Insurance Company
2%
Recreational Facilities/Services Company
2%
Pharma/Biotech Company
2%
Non Profit
2%
Wholesaler/Distributor
2%
Legal Firm
2%
Transportation Company
2%
Consumer Goods Company
1%
Hospitality Company
1%
Marketing Services Firm
1%
Leisure / Travel Company
1%
Engineering Company
1%
Logistics Company
1%
Aerospace/Defense Firm
1%
Wellness & Fitness Company
1%

Compare TeamViewer Business with alternative products

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Learn more about TeamViewer Business

TeamViewer Business is a powerful tool for remote access and technical support, valued for its ability to bypass firewalls and swift connections. It supports multiple operating systems like Windows, Mac, and Linux, facilitating access to servers and end-user machines. The tool is vital for help desks and IT departments, enabling technicians to control computers for troubleshooting, software installations, upgrades, and employee training. Although there are challenges with integration, backward compatibility, and stability with iOS devices, its efficient performance and remote control capabilities simplify tasks, especially for non-technical users.

What are the key features of TeamViewer Business?
  • Firewall Bypass: Connects seamlessly without firewall restrictions.
  • Cross-Platform Compatibility: Works on Windows, Mac, and Linux.
  • User-Friendly Interface: Simplifies remote access and control.
  • File Transfer and Chat: Facilitates easy communication and data exchange.
  • Remote Reboot: Enables restarting devices without physical access.
What benefits and ROI should users consider?
  • Enhanced Collaboration: Facilitates easy screen sharing and administrative controls for teamwork.
  • Efficient Performance: Provides swift connections and robust remote control capabilities.
  • Security: Offers strong protection features for safe remote access.
  • Ease of Use: Designed for both technical and non-technical users, streamlining operations.

In various industries, TeamViewer Business plays a crucial role in managing distributed environments. It's essential for help desks handling remote problem-solving and employee training. Its ability to bypass firewalls and support cross-platform compatibility makes it a preferred choice for organizations needing to control devices across operating systems, simplifying IT management and technical support.

TeamViewer Business customers

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

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Product Categories

Product Categories
Remote Access
Virtual Meetings

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TeamViewer Business Reviews Summary
Author infoRatingReview Summary
IT NETWORK ENGINEER at KFUPM5.0I've used TeamViewer Business since 2007 for secure, reliable remote support, valuing its ease of use, strong file transfer capabilities, and stability. It’s helped me assist clients efficiently, even with its free version, without any major issues.
IT Back Office Engineer (Cloud) at Digicall Group4.0I use TeamViewer Business daily for remote support across regions, and it's efficient, scalable, and feature-rich, despite a learning curve. Custom policies, unattended access, and cross-platform support save time and streamline my IT operations.
Senior Application Support Consultant at Talentia Software5.0I’ve relied on TeamViewer Business for years to remotely support clients and colleagues, appreciating its strong security, reliability, and performance, though adding group access features would help when multiple consultants work across departments simultaneously.
Head of IT, Infrastructure at a educational organization with 1,001-5,000 employees4.5I've used TeamViewer Business for ten years to support remote employees, finding it reliable, scalable, and effective in reducing travel. Though deployment via group policy is difficult, its features and support have greatly improved our workflow.
IT Manager at GVS S.p.A.4.5I've used TeamViewer Business for nearly two years to provide remote tech support, saving time and avoiding physical presence, though I wish it supported multiple monitor sessions and easier reconnections without repeatedly entering credentials.
IT Manager at SignDesk4.0I've used TeamViewer Business for a year to support remote users, appreciating its secure remote access, file transfers, and integration features, though I find the pricing high for small companies despite its strong performance and impact on issue resolution time.
Senior System Administrator at FIS4.5I've used TeamViewer Business for five years to remotely manage servers and client devices, valuing its security, cross-platform support, and efficiency, though the pricing and licensing complexity could improve, especially for smaller teams.
Security and Support Engineer at a tech services company with 11-50 employees4.0I use TeamViewer Business mainly to support remote clients, appreciating its ease of use and reliable connectivity, though it could improve performance on slow networks and clarify pricing; overall, it's boosted our efficiency and productivity significantly.