Symantec Endpoint Security Reviews

Symantec Endpoint Security offers financial benefits through improved protection, reduced downtime, and efficient management. Users report significant returns by mitigating virus threats, reducing rebuilds, enhancing endpoint security, and lowering time spent on threat detection. The service also ensures continuity with minimal administrative demands, delivering effective security for organizations. Users find financial satisfaction, with a noticeable impact on savings and reputation, especially critical for maintaining secure environments in sectors like finance, with a good return during the licensing period.

Enterprise buyers evaluate Symantec Endpoint Security as moderately priced. While some consider it more expensive than competitors like Trend Micro, others find it competitive and reasonable, especially with discounts for specific sectors. Costs are typically subscription-based, with flexibility from annual to multi-year licenses. Pricing varies by region and negotiation, with comprehensive support often included. Although setup costs are seen as affordable, license management can occasionally create administrative challenges.

• "Symantec Endpoint Security is an expensive solution."
• "The licensing is okay. Symantec has a very granular licensing model, so you only buy what you need."
• "Symantec Endpoint Security's pricing is okay. It is cheaper compared to other products."

Symantec Endpoint Security is primarily used for antivirus and malware protection across multiple devices including workstations, servers, and client machines. It offers a suite of protective features such as firewall, endpoint detection, response, and threat intelligence. Organizations deploy it to safeguard against ransomware, viruses, and various cyber threats. It is favored by IT consultants and managed service providers for easy deployment and comprehensive coverage in diverse environments.

Symantec Endpoint Security's customer service receives high ratings, with users often praising its responsiveness and efficiency. Technical support feedback varies, with many users experiencing timely assistance but others noting delays and issues post-Broadcom acquisition. While some value the knowledgeable support provided, others find processes cumbersome and response times slow. Language support limitations exist, affecting some regions. Generally, users appreciate the support team but desire improvements in consistency and responsiveness.

Symantec Endpoint Security's initial setup is generally described as straightforward and user-friendly. Many users found it clear and simple, with some noting quick deployment and easy integration, particularly in environments using Active Directory. A few users reported complexities, particularly in larger deployments or when integrating with existing systems. Training and adequate documentation are valued by users. Setup duration varies depending on size and environment, ranging from minutes to several months for larger organizations.

Symantec Endpoint Security is highly scalable, with users experiencing no significant issues scaling from small to large organizations. It efficiently supports various workloads across many platforms and environments. However, some users find deployment in smaller businesses more complex. The cloud version eases scalability, while on-premises deployment may present typical challenges. While highly adaptable, support concerns have been noted by some, affecting the scaling experience. It remains popular for medium to large enterprises.

Symantec Endpoint Security is often stable and reliable, with many expressing satisfaction with its robustness and minimal issues. Updates have previously caused concerns, but newer versions have improved performance and compatibility, particularly since SEP 12. Some environments experience challenges, particularly with technical support and resource demands. Comparisons with competitors highlight Symantec's reliable stability while noting specific platform issues like Linux or Mac. Regular feedback mentions its steadiness and dependability for users.