We performed a comparison between Symantec Endpoint Security and VMware Carbon Black Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution was relatively easy to deploy."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The stability is very good."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"All Symantec Endpoint Protection (SEP) features, such as anti-malware, zero-day attack protection, and IPS features, are valuable."
"Symantec End-User Endpoint Security is a stable solution."
"The installation was very easy."
"I like the additional features that come with it. The firewall feature and the encryption feature that they throw in are good as well. Another thing that I like about Symantec is that it runs on different platforms, not just on Windows."
"There are no issues with scalability."
"With Symantec, I always know this tool will be reliable and with the latest protection."
"It is very easy to use and keeps us secure."
"Protection from viruses, malware, Trojans, and malicious files is most valuable. It is also good in terms of application control. I can control the type of external media that can be connected with endpoint devices and protect them from malicious files and devices such as USB."
"The solution has a very nice API on the back end for remoting into a system and executing scripts or utilizing self automation."
"I found it very valuable as a whole. It is good at detecting anything and has kept us very safe. It is also very easy to use."
"The biggest feature out of CarbonBlack is its ability to dive in with more depth. You can look at the entire kill chain and understand, not only if an alarm or identified incident is truly a true security issue versus a false positive, and it allows us to backtrack and figure out why it actually happened and how it got into the environment."
"For Carbon Black Endpoint, the possibility of integration with different other software's log servers is the important thing. Having just one point of view is more interesting so you don't need to go to different places to see all the information."
"Behavioral Monitoring stops known malicious events before they even begin."
"It uses machine learning and behavioral analytics for advanced threat detection and response."
"I like the historical features, interface, and integration."
"One of the most valuable features is that it will block vulnerable sites. If there was a connection between one of our devices to a known malware site, it will block it."
"Detections could be improved."
"Making the portal mobile friendly would be helpful when I am out of office."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The support needs improvement."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"We communicate with our local partners and they give us the license key. Then, we have to go to the portal and apply it, but sometimes it doesn't work. We then have to create a new administrative account and migrate all our endpoints. That is the only major issue we have been battling with."
"In the next release of this solution, I would like to see more to do with malware, encryption technology, and controlling mobile devices."
"It could use more feature parity between what is offered with their on-prem console as well as their hosted console."
"I would like to see a hybrid version of this solution that covers both in-house and cloud-based servers."
"They are lacking the visibility that you get in a heuristical, next-generation AI product."
"More control features can be added, and its performance can also be better. Sometimes, the performance is not good when we access the cloud console. Moving to each tab is slow. The dashboard can be a little bit user-friendly. For some users, it is a bit difficult. If someone is a little bit familiar with it, then it is fine. Otherwise, it is hard to find policies in Symantec."
"Any external device which is inserted into a computer should be subject to an auto-scan policy, to automatically scan it before accepting the device... They need to make it more user-friendly, so that when anyone puts in a USB stick it will be scanned, popping up any problems before it is used."
"The technical support could be a bit better."
"I am not sure whether Carbon Black CB Defense can be considered as a stable solution or not."
"Carbon Black has limited capability to integrate with Rapid7."
"Right now, Carbon Black CB Defense doesn't support cloud computing and Kubernetes."
"The product's stability could be improved."
"Its compatibility can be improved. It did crash a server during deployment, which is not something that I want to happen. Its deployment should also be easier. The whole deployment cycle needs to be simplified. It is an enterprise solution, and to set it up right now, you have to be an expert."
"The pricing could be more reasonable."
"A search bar in the investigation page and some AI-related tasks like outgoing alerts, or recent tactics that are being used in the market, must be embedded in the tool so that it's easier to find alerts."
"But here, we hardly can take any kind of a report out of Carbon Black, so I think that should be something that should be more user-friendly."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews while VMware Carbon Black Endpoint is ranked 17th in Endpoint Protection Platform (EPP) with 61 reviews. Symantec Endpoint Security is rated 7.6, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks. See our Symantec Endpoint Security vs. VMware Carbon Black Endpoint report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.