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Symantec Endpoint Security Logo

Symantec Endpoint Security pros and cons

Vendor: Broadcom
3.8 out of 5
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Pros & Cons summary

Symantec Endpoint Security offers comprehensive protection with antivirus, firewall, and intrusion prevention, ideal for large organizations. It supports centralized management across Windows, Mac, and Linux. However, users find management complex, especially for server administration and policy creation. Limited customization for reporting and high resource usage can impact performance. While noted for strong detection capabilities, challenges with support and licensing post-Broadcom acquisition have been reported, affecting customer satisfaction.

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Prominent pros & cons

PROS

Symantec Endpoint Security offers comprehensive protection with features such as antivirus, firewall, and intrusion prevention.
It provides centralized management, allowing easy deployment and control over various operating systems like Windows, Mac, and Linux.
The scalability and stability make it ideal for large organizations, ensuring consistent protection across numerous devices.
Device control and automated updates are valuable features that enhance security by managing external devices and keeping virus definitions current.
The solution is renowned for its strong detection capabilities, frequently updating virus signatures and effectively managing malware threats.

CONS

Users report that the management of Symantec Endpoint Security is complex, particularly for server administration and policy creation.
Limited customization options exist for reporting and policy management, impacting the ability to meet specific needs without additional software or tools.
The antivirus and detection capabilities are noted as lacking, with difficulties in identifying and responding to malware threats, including zero-day vulnerabilities.
Since Broadcom's acquisition, there have been issues with support responsiveness and licensing renewal processes, leading to customer dissatisfaction.
Resource usage is a concern, as Symantec Endpoint Security can be heavy on system resources, affecting performance, especially during scans and updates.
 

Symantec Endpoint Security Pros review quotes

Abhimanyu Das - PeerSpot reviewer
Abhimanyu Das
Senior Cybersecurity Engineer at Kyndryl
Dec 15, 2025
Symantec Endpoint Security positively impacts our organization through its behavioral SONAR, which stops ransomware by restoring files within minutes, avoiding more than 20 hours of recovery time compared to other tools such as Trend Micro that take much longer for remediation.
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Kumbesh Rajagopal - PeerSpot reviewer
Kumbesh Rajagopal
Senior Security Delivery Analyst at Accenture
Aug 19, 2025
What I appreciate most about Symantec Endpoint Security is that it's easy to manage compared to other tools I have worked with, such as minimal endpoint security, McAfee, and CrowdStrike.
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MohammadAlshatreet - PeerSpot reviewer
MohammadAlshatreet
Head of Information System at EEC
Dec 18, 2024
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
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Buyer's Guide
Symantec Endpoint Security
September 2026
Free Report: Symantec Endpoint Security Reviews and More
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917,433 professionals have used our research since 2012.
JS
Joshua Scott
OT Technologist at a energy/utilities company with 201-500 employees
Apr 3, 2025
Symantec Endpoint Security's pricing is better than most offerings based on my research.
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TR
Tobias Runge
Cyber Security Pre-Sales at SoftwareONE
Apr 3, 2025
One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete.
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SM
Shaban Mohammad
System Administrator at Aljazera Market co
Nov 26, 2024
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
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AH
ASHRAF ALI HASSAN
Senior Manager Network Design at MEEZA, Managed IT Services Provider
Apr 16, 2024
Symantec have everything – documentation, videos, data sheets.
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Jawaria Abbas - PeerSpot reviewer
Jawaria Abbas
Security Engineer at a computer software company with 201-500 employees
Jan 12, 2024
The solution's application control feature is very, very powerful.
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Muhammad Ejaz ul Hassan - PeerSpot reviewer
Muhammad Ejaz ul Hassan
CEO at a tech services company with 51-200 employees
Nov 7, 2022
With a single console, you get control over Mac, Windows, iOS, and Android. This control is most valuable.
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PedroSoares - PeerSpot reviewer
PedroSoares
Senior Security Information Analyst at Modal Bank
Nov 4, 2022
I like the endpoint detection and response. That's the best feature. I also like the fact that we don't need to use a file on the computer, whereas some anti-malware solutions work with a file on the endpoint. Symantec is a very good option compared to solutions from other vendors.
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Show 10 more reviews (out of 142)
 

Symantec Endpoint Security Cons review quotes

Abhimanyu Das - PeerSpot reviewer
Abhimanyu Das
Senior Cybersecurity Engineer at Kyndryl
Dec 15, 2025
Symantec Endpoint Security could improve by utilizing lighter resource usage on endpoints since sometimes it can be resource-heavy.
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Kumbesh Rajagopal - PeerSpot reviewer
Kumbesh Rajagopal
Senior Security Delivery Analyst at Accenture
Aug 19, 2025
We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.
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MohammadAlshatreet - PeerSpot reviewer
MohammadAlshatreet
Head of Information System at EEC
Dec 18, 2024
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
Read full review
Buyer's Guide
Symantec Endpoint Security
September 2026
Free Report: Symantec Endpoint Security Reviews and More
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
DOWNLOAD NOW
917,433 professionals have used our research since 2012.
JS
Joshua Scott
OT Technologist at a energy/utilities company with 201-500 employees
Apr 3, 2025
I rate Symantec Endpoint Security a four out of ten. This rating stems primarily from the subpar user interface, which significantly delays my response time when managing firewall rules or investigating issues.
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TR
Tobias Runge
Cyber Security Pre-Sales at SoftwareONE
Apr 3, 2025
There have been some complaints about the visibility of current licensing, as sometimes it does not show all the seats, and customers have trouble getting a complete overview of Symantec licenses.
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SM
Shaban Mohammad
System Administrator at Aljazera Market co
Nov 26, 2024
The areas that need improvement include scanning issues, application control issues, and the detection of malicious files.
Read full review
AH
ASHRAF ALI HASSAN
Senior Manager Network Design at MEEZA, Managed IT Services Provider
Apr 16, 2024
When it was directly with Symantec, the technical support was perfect. After Broadcom acquired Symantec, the level of technical support dropped.
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Jawaria Abbas - PeerSpot reviewer
Jawaria Abbas
Security Engineer at a computer software company with 201-500 employees
Jan 12, 2024
Users mostly complain that the solution slows down the system whenever something is scanned.
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Muhammad Ejaz ul Hassan - PeerSpot reviewer
Muhammad Ejaz ul Hassan
CEO at a tech services company with 51-200 employees
Nov 7, 2022
If there is a suspicious file, it is put into a sandbox where Symantec does an analysis. After the analysis, Symantec marks the file as a risk, but it doesn't blacklist or block the file. If a file is already known to be harmful, I would like them to automatically block or blacklist it to reduce the damage.
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PedroSoares - PeerSpot reviewer
PedroSoares
Senior Security Information Analyst at Modal Bank
Nov 4, 2022
One suggestion I have for both regular and mobile would be to collect all the information about installed software, such as versions, and give that information to the manager to help with software management. That would be a huge advantage for everyone who administers these tools.
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Show 10 more reviews (out of 142)

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