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Symantec Endpoint Security pros and cons

Vendor: Broadcom
3.8 out of 5
4,420 followers
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Pros & Cons summary

Symantec Endpoint Security offers antivirus, anti-malware, and anti-spyware features with integration across Windows, Mac, and Linux. Its centralized management and deployment ease, enhanced by intrusion prevention, firewall, and encryption, ensure robust data protection. However, malware and ransomware protection issues, along with complex management and high resource usage, affect efficiency. Performance is further hindered by poor scanning processes and limited integration with other security platforms. Enhancements are needed to optimize functionality.

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Prominent pros & cons

PROS

Symantec Endpoint Security offers comprehensive protection features, including antivirus, firewall, and intrusion prevention.
It provides excellent threat detection and prevention capabilities, safeguarding systems from known attacks and malware.
The centralized management and control console is highly valued for ease of use and efficient administration across multiple operating systems.
Symantec Endpoint Security is renowned for its scalability and stability, effectively managing large volumes of users without performance issues.
The platform includes advanced features such as endpoint detection and response, application control, and device control, enhancing overall security management.

CONS

There are complaints about the complexity of server management and device control features.
Some users experience issues with malware detection and response, emphasizing a need for better remediation and detection strategies.
Many users report dissatisfaction with technical support and service delays.
A notable concern is the need for improved integration with third-party security tools and platforms.
The pricing structure is considered expensive by several users, impacting overall satisfaction.
 

Symantec Endpoint Security Pros review quotes

Hakeem_Abdulkareem - PeerSpot reviewer
Sep 4, 2022
What I like most about Symantec is the intrusion detection module. If you are scanning the environment, it will flag a possible intruder and tell you the IP and where the attack is coming from. Traditional antivirus solutions will never flag that. If you have a traditional SIEM, you might be able to pick that up. Symantec is a holistic endpoint security solution, so when you scan an endpoint, Symantec will let you know that something is happening to it.
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SS
Aug 30, 2022
There is no other endpoint solution that will help you in preventing lateral-movement attacks on Active Directory. And Active Directory is one of the more critical assets within an organization.
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Muhammad Ejaz ul Hassan - PeerSpot reviewer
Nov 7, 2022
With a single console, you get control over Mac, Windows, iOS, and Android. This control is most valuable.
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Symantec Endpoint Security
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reviewer1337973 - PeerSpot reviewer
Nov 24, 2020
The solution detects malware very well.
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PedroSoares - PeerSpot reviewer
Nov 4, 2022
I like the endpoint detection and response. That's the best feature. I also like the fact that we don't need to use a file on the computer, whereas some anti-malware solutions work with a file on the endpoint. Symantec is a very good option compared to solutions from other vendors.
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SS
Jul 3, 2022
The dashboard view and reporting are valuable. It is stable and easy to integrate, and it provides custom options.
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CM
Feb 27, 2018
I think the key thing for me, is interoperability, in that you can deploy it to Windows, Mac, and Linux. That's been a really important feature in the last two years. Now there's one management console to cover all three OSs.
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EA
Oct 30, 2022
The mobile application is valuable. You are able to see the reports of intrusions and the like on mobile devices. That is one of the coolest aspects.
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KF
Jul 5, 2022
The application and device control functionality is good. We are able to see which applications are installed using the product management dashboard.
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reviewer1177653 - PeerSpot reviewer
Nov 17, 2020
The firewall, IPS and device control are useful at protecting the environment.
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Show 10 more reviews (out of 124)
 

Symantec Endpoint Security Cons review quotes

Hakeem_Abdulkareem - PeerSpot reviewer
Sep 4, 2022
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that.
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SS
Aug 30, 2022
In a few cases, when we enable the IPS/IDS feature, there are performance-related issues on the end devices. If we run quite a few features of Symantec, especially the IPS/IDF, it consumes a lot of processing and memory capacity.
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Muhammad Ejaz ul Hassan - PeerSpot reviewer
Nov 7, 2022
If there is a suspicious file, it is put into a sandbox where Symantec does an analysis. After the analysis, Symantec marks the file as a risk, but it doesn't blacklist or block the file. If a file is already known to be harmful, I would like them to automatically block or blacklist it to reduce the damage.
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Buyer's Guide
Symantec Endpoint Security
April 2025
Free Report: Symantec Endpoint Security Reviews and More
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
DOWNLOAD NOW
849,686 professionals have used our research since 2012.
reviewer1337973 - PeerSpot reviewer
Nov 24, 2020
The stability was not the best. There were times when antivirus updates broke it. It wasn't necessarily self-updating - at least, not in terms of the virus signatures. It updated in terms of the executable files. Therefore, when Windows updates would come out, they often couldn't be installed, or the computer would hang due to the fact that the updates weren't compatible with the antivirus.
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PedroSoares - PeerSpot reviewer
Nov 4, 2022
One suggestion I have for both regular and mobile would be to collect all the information about installed software, such as versions, and give that information to the manager to help with software management. That would be a huge advantage for everyone who administers these tools.
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SS
Jul 3, 2022
Nowadays, threats are changing, and they are moving more towards script control and zero-day attacks. So, we would like to have more control similar to an EDR solution. Symantec Endpoint Protection has certainly come a long way as a traditional antivirus, but because the threats are changing, we would like to have more EDR features so that we have a detailed view of the source from where the infection entered the environment and whether it has tried to connect any other endpoint. It should provide such a detailed view for investigation. It should protect against zero-day threats, etc. These are the key enhancements that can make it a complete solution for any enterprise. Currently, we have seen organizations going for two solutions: antivirus and EDR. With both these capabilities, it would be a complete package.
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CM
Feb 27, 2018
They're just starting to get into this now, but I think they can do better - they're just starting out with I think is called the SEP Cloud Console. It has more limited functionality. It will be good once we can run SEP from the cloud. That would be good.
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EA
Oct 30, 2022
We communicate with our local partners and they give us the license key. Then, we have to go to the portal and apply it, but sometimes it doesn't work. We then have to create a new administrative account and migrate all our endpoints. That is the only major issue we have been battling with.
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KF
Jul 5, 2022
It would be helpful if this product provided patch management functionality.
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reviewer1177653 - PeerSpot reviewer
Nov 17, 2020
There is a lack of reporting and alerts.
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Show 10 more reviews (out of 124)

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