Trend Micro Deep Security OverviewUNIXBusinessApplication

Trend Micro Deep Security is the #1 ranked solution in top Virtualization Security tools and best Cloud Security companies. PeerSpot users give Trend Micro Deep Security an average rating of 8.2 out of 10. Trend Micro Deep Security is most commonly compared to Trend Micro Apex One: Trend Micro Deep Security vs Trend Micro Apex One. Trend Micro Deep Security is popular among the large enterprise segment, accounting for 58% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 20% of all views.
Trend Micro Deep Security Buyer's Guide

Download the Trend Micro Deep Security Buyer's Guide including reviews and more. Updated: February 2023

What is Trend Micro Deep Security?

Trend Micro Deep Security is a powerful server security solution for physical, virtual, and cloud servers. It protects data centers and cloud operations from breaches and business disruptions without making use of emergency patching. This centrally managed platform ensures regulatory compliance and speeds up the return on investment (ROI) for virtualization and cloud initiatives.

Trend Micro Deep Security is offered as software or as a service. The solution includes integrated modules such as anti-malware, web reputation, firewall, intrusion prevention, integrity monitoring, and log inspection. Trend Micro Deep Security is a single, multifunction agent that can be deployed across all settings and streamlines security operations by providing a single management dashboard for all capabilities.

Trend Micro Deep Security works with cloud systems including Amazon Web Services (AWS), Microsoft Azure, and VMware vCloud Air to extend data center security standards to cloud-based applications.

Trend Micro Deep Security Features

Trend Micro Deep Security has many valuable key features. Some of the most useful ones include:

  • Server virtualization: Trend Micro Deep Security allows you to secure your virtual environment while gaining the benefits of virtualization, such as increased efficiencies and ROI. Security that is virtualization-aware preserves productivity and allows for higher VM densities.
  • Desktop virtualization: Trend Micro Deep Security provides the best security for a wide range of virtual desktop scenarios. Its anti-malware, intrusion prevention, web application protection, firewall, and other security features are optimized for VMware VDI environments. This ensures that the virtual desktops and underlying host are not impacted by a security agent.
  • VMware NSX integration: The integration of NSX within the Trend Micro Deep Security platform improves security deployment automation while also enhancing virtual environment protection. Trend Micro Deep Security enhances the advantages of micro-segmentation by adding security policies and capabilities that follow VMs everywhere they go.
  • Virtual patching: Virtual patching solutions from Trend Micro Deep Security provide immediate security while removing the challenges of emergency patching, repeated patch cycles, and costly system downtime. Virtual patching with Trend Micro Deep Security keeps your servers and endpoints secure while lowering the risk of breach disclosure costs.
  • Cloud protection: Agentless and agent-based deployments from Trend Micro Deep Security give various cloud implementation options with cross-cloud administration. This protects your servers, applications, and data.
  • Virtualization security: Trend Micro Deep Security protects virtual desktops and servers from zero-day malware and network-based threats. This can reduce the impact of resource inefficiencies and emergency patching.
  • Cloud security: Service providers and modern data center managers can use Trend Micro Deep Security to deliver a safe multi-tenant cloud environment with security policies that can be extended to cloud workloads and managed centrally with consistent, context-aware policies.

Reviews from Real Users

Trend Micro Deep Security stands out among its competitors for a number of reasons. Two major ones are its robust data and loss prevention feature and its patch management, which saves users money. PeerSpot users take note of the advantages of these features in their reviews:

One PeerSpot reviewer, a Senior Security Advisor at a healthcare company, writes, “DLP, Data Loss Prevention, and the complexity of how we manage the console and how this client, or this tool, will notify us when there is something going wrong within the server and endpoint, is good.”

Nadeem S., CEO at Haniya Technologies, notes of the solution, “Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost.”

Trend Micro Deep Security was previously known as Deep Security.

Trend Micro Deep Security Customers

Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada

Trend Micro Deep Security Video

Trend Micro Deep Security Pricing Advice

What users are saying about Trend Micro Deep Security pricing:
  • "We pay a yearly fee of between $10,000 and $15,000."
  • "It is a very expensive solution. It would be nice if they lower its price. Its license is based on the machines."
  • "Trend Micro Deep Security is quite expensive."
  • "The pricing is okay. Deep Security is single-server license-based, so it will work based on how many licenses you have procured. There is a yearly subscription for each license."
  • "If you need an additional 10 or 20 licenses, you will need to pay additional fees."
  • Trend Micro Deep Security Reviews

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    Technical Director at a security firm with 1-10 employees
    Real User
    Top 5
    Scalable and secure with an easy initial setup
    Pros and Cons
    • "The solution is quite secure."
    • "The product isn't very user-friendly."

    What is most valuable?

    As a security competency company, we play a lot on this product. For us, it's one of the best for data center solutions. Deep Security is something that is a classic antivirus. However, it uses two-function device control. Everything is inside. We have virtual patching capabilities, which are very interesting in Deep Security. Virtual patching is just a host IPS solution which, if there is a delay in installing the patch, the patch is available by the editor.

    It's a good product overall.

    There is not a lot of bugs like you have in other antivirus solutions. It's quite stable. 

    The initial setup is pretty easy.

    The solution is scalable. 

    The solution is quite secure. 

    What needs improvement?

    The main drawback is that it's complicated. With Trend Micro solutions, everything is complicated. Deep Security has its own management console, and every product in Trend Micro has its own management console. Everything is siloed. Now, they are trying now to connect everything inside the main control management or reporting console, however, it's still not a central management console. It makes for a lot of work when applying policies and security solutions.

    The product isn't very user-friendly.

    It's a bit old-fashioned in its design and approach.

    While, for example, McAfee might have a new version every two months, Trend Micro might not release a new version for two years. While it's very stable, it could be a bit too long in-between versions.

    It would be ideal if the solution communicated better with other security solutions from other brands. This is an issue. They need to open up their API or give access, or exchange information with other security products so that everything can communicate together, learn from each other, and block malicious threats better.

    For how long have I used the solution?

    We've been using the solution for a long time. It's been three or four years or so.

    What do I think about the stability of the solution?

    The stability is very good. There aren't a lot of bugs or glitches. In comparison, for example, Sophos has some bugs and McAfee has a lot of bugs. When they give you a new version, you know that you have to wait for the service pack, to be sure that it will be up and running in production.

    This product doesn't crash or freeze. It's reliable. 

    Buyer's Guide
    Trend Micro Deep Security
    February 2023
    Learn what your peers think about Trend Micro Deep Security. Get advice and tips from experienced pros sharing their opinions. Updated: February 2023.
    685,707 professionals have used our research since 2012.

    What do I think about the scalability of the solution?

    The thing users need to understand about the solution is that Deep Security is not by default meant to manage 100,000 PCs. It's for data centers, and it's for less than 300 servers at the same time. That said, even a big company doesn't have a lot of servers available. In terms of scalability, we don't find a limit for the moment based on the customer base we have.

    You can also scale via the cloud. It's very flexible and you can deploy on command, on a virtual server in the cloud. 

    How are customer service and support?

    We've dealt with technical support in the past. We only call them, from time to time, if we can't figure out the answer ourselves. While four or so years ago they weren't as fast, not we get a quick response. Over the past year, we've been quite pleased with the level of support.

    Which solution did I use previously and why did I switch?

    We're familiar with older versions of McAfee. We are playing with Sophos for the UTM, the NG Firewall, and for the antivirus, Sophos Intercept X. I've also worked with Kaspersky.

    Which is best depends on the client. While Kaspersky, for example, is good for smaller clients, Trend Micro is better for medium to larger ones. However, the solution isn't something you just set and forget. You have to take details, verify, validate, and be aware that a small change will not produce too many logs on the threat detection.

    How was the initial setup?

    The implementation process is not very complex. If the initial setup is just replacing a competitor antivirus with Trend Micro, it's very easy. The only thing you have to be sure of is that you are setting up the right functionality. Trend Micro Deep Security, has a lot of functions. If you want a classic antivirus, there are very few functions to set up. However, if you want a specific functionality, there may be more steps. There will be more fine-tuning that is required to make sure you are well-protected.

    When you have start Deep Security on something that was not equipped with an antivirus, or equipped with, let's say, Bitdefender or Windows Defender, you have very few protections. If you don't take care of covering all these safety functions, you'll be vulnerable. That said, you need to be careful of which functions you activate. You need to make sure it makes sense in terms of the rest of your setup.

    What other advice do I have?

    It's been one of the four main antivirus solutions, deployed in an industrial way. We've been quite happy with it. You can deploy it on-premises or the cloud, and it's possible to use it with Windows and Linux.

    I'd rate the solution at a nine out of ten. We've been very happy with it and found it to be quite secure. 

    Of course, next-generation solutions such as Crowd Strike or Carbon Black are game-changing. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Senior Security Advisor at a healthcare company with 1,001-5,000 employees
    Real User
    Good EDR and DLP but requires better automation
    Pros and Cons
    • "DLP, Data Loss Prevention, and the complexity of how we manage the console and how this client, or this tool, will notify us when there is something going wrong within the server and endpoint, is good."
    • "The risk is very complex. We need our tools to be more intelligent, more automated, more detectable."

    What is our primary use case?

    We primarily use the product for the server. We're using Trend Micro Deep Security to protect our servers. We have more than 400 of them.

    What is most valuable?

    The most valuable aspect, that we didn't find until now with Deep Security, is the EDR - endpoint detection and response - a feature that comes with the version that we have now. 

    DLP, Data Loss Prevention, and the complexity of how we manage the console and how this client, or this tool, will notify us when there is something going wrong within the server and endpoint is good. This feature we didn't see very well developed with Trend Micro solution at first. 

    What needs improvement?

    The risk is very complex. We need our tools to be more intelligent, more automated, more detectable. They could improve all of those aspects. I'd specifically like to see automation in terms of detection and auto mitigation.

    The integration could be better. When we need to integrate a full console to manage endpoints and servers in the same place, we need to understand better how to deploy it so we don't need an agent or something else to deploy the solution to monitor everything.

    The initial setup can be difficult. 

    What do I think about the stability of the solution?

    The stability is good. We haven't dealt with bugs or glitches. It doesn't crash or freeze.

    What do I think about the scalability of the solution?

    It's not very scalable or automatically scalable. If you want to be scalable, you need to add more licensing, to add more costs. If you want to be scalable and have more capabilities, you need to buy more.

    We use the solution to cover all of our servers and Trend Micro in general to cover all of our assets. 

    How are customer service and support?

    I've never dealt with technical support directly. However, my colleague has, and their feedback has been positive. They have no complaints. 

    Which solution did I use previously and why did I switch?

    For endpoints, for clients themselves, we use Endpoint Protection for Windows 8 and Windows 7. We still use Trend Micro Endpoint Protection. Also, for all our server VDIs, virtual servers, and physical servers, we use Trend Micro Security.

    How was the initial setup?

    The solution is difficult to set up, maintain, and manage. There are a lot of options, a lot of buttons, a lot for new items. It's not very user-friendly. You need a lot of training to be able to manage and implement the solution correctly.

    We have two system admins that manage servers. You need two people to manage and maintain the solution.

    What about the implementation team?

    We did not use an integrator or consultant. We have a small team. We handled things internally. For the first implementation, however, we did have an integrator's support and they would assist when we ran into issues. 

    What's my experience with pricing, setup cost, and licensing?

    We pay a yearly fee of between $10,000 and $15,000. There are no costs beyond the standard licensing fee. However, if you need to scale, you will have to buy more licenses. 

    Which other solutions did I evaluate?

    We are researching another solution right now. Our strategy is to find the last best version that Trend Micro has for covering endpoint detection and response.  We scaled for the next version that we have now, and we are seeing if other solutions help more. We're looking into the Kaspersky Endpoint Suite. 

    What other advice do I have?

    We are a customer and an end-user.

    While I don't know the version number off-hand, we are using the latest version of the solution.

    New users must assess their exact needs from their side before starting. Look in the market, look at the risk, look at the problem of cyber security for other clients and the chances of attack, et cetera. Look also at the infrastructure, such as the type of machines - if they are full cloud, on-prem, or hybrid.

    You must make an assessment locally, internally. When the customer has these visibilities, he can go to the market and select which solution, or which two or three solutions, can best suit the company's needs. Do a proof of concept and try it. Look at the cost and the ratio quality cost, as that'll definitely be determinant for the decision.

    I'd rate the solution at a six out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Trend Micro Deep Security
    February 2023
    Learn what your peers think about Trend Micro Deep Security. Get advice and tips from experienced pros sharing their opinions. Updated: February 2023.
    685,707 professionals have used our research since 2012.
    Nadeem Syed - PeerSpot reviewer
    CEO at Haniya Technologies
    Reseller
    Top 5Leaderboard
    Expandable with great support and a useful roll-back feature
    Pros and Cons
    • "You can scale the solution to different versions."
    • "It would be better if they merge a few features into one product. For example, they have an encryption feature that is separately sold. If they could merge it with Apex One or any endpoint security solution, maybe it would also be good for the end user."

    What is most valuable?

    It's kind of hard to point out one single feature, however, if I had to, then I would say that they have a great roll-back feature. You can use this if your machine is compromised. You have the ability to roll it back to the previous good version, so you can actually save, say, 90% to 95% of your data.

    The solution is stable. 

    You can scale the solution to different versions. 

    Technical support is helpful. 

    What needs improvement?

    The pricing is a bit expensive. If they want to target SMBs, small enterprises, and small networks, then they need to reduce their prices.

    It would be better if they merge a few features into one product. For example, they have an encryption feature that is separately sold. If they could merge it with Apex One or any endpoint security solution, maybe it would also be good for the end user.

    For how long have I used the solution?

    I've used the solution for three or four years. 

    What do I think about the stability of the solution?

    The solution is very stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

    What do I think about the scalability of the solution?

    Scalability is possible if you move to different versions. For example, you can move from Apex One to the XDR solution, and then from XDR, you can involve Deep Security. There, it is very much scalable if you want to start from the bottom, from end-point security, and move it up to the servers as well.

    How are customer service and support?

    We do not really contact technical support. 

    Mostly we have technical people over here in our company. And basically, they go to training first to get some certifications from Trend Micro, then they start deploying and installing any product in any network. 

    Having said that, sometimes, when we get stuck or after installation and running Trend Micro in the network, if we have a problematic situation where we are not able to solve it, then we do contact Trend Micro support.

    They have a two-tier level of support. One is local support available directly from Trend Micro. Then, they also have online support where you can get help directly from their head offices.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I tend to work with Trend Micro, Kaspersky, and McAfee. I haven't used Microsoft Defender.

    How was the initial setup?

    The solution is not too difficult and not exactly straightforward. It was a moderate setup. Anyone with a little bit of knowledge of installing antiviruses can actually handle the process. 

    I'd rate the ease of setup a two or three out of five. 

    What's my experience with pricing, setup cost, and licensing?

    I won't call the cost of the solution cheap. Compared to any other antiviruses in the market right now, they are on the expensive side.

    I'd rate the level of expense a four out of five, where five is the most expensive option. 

    What other advice do I have?

    We are a partner. 

    If someone is looking to implement security solutions, including endpoint security, then I would suggest that person go for the whole Trend Micro suite, not just for the endpoint security. They have different products for security solutions, including Deep Security, Network Security, Trend, et cetera. If they buy the whole package, it would be easy for them to control their network security-wise and manage it quickly, rather than having a different brand and security solution for different departments or layers of their network.

    I'd rate the solution eight out of ten. There's always a margin to improve both in a technical sense and financially as well. I'm giving them two points less in hopes they'll continue improving their product. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    Flag as inappropriate
    PeerSpot user
    Nadeem Syed - PeerSpot reviewer
    CEO at Haniya Technologies
    Reseller
    Top 5Leaderboard
    Cloud-based, great for patch management, saves time, and can be installed remotely
    Pros and Cons
    • "Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost. Big enterprises don't want to shut down their database or their data center for any kind of patch. Deep Security creates a wall and downloads all patches. You install it on the cloud. So, it saves your server from any kind of intrusion or any kind of penetration, and whenever you get a chance or time, in six, eight, or nine months, you can physically download or install all those patches in one go. So, it saves you time. It also saves your shutdown time and keeps your data center safe."
    • "It should have XDR and EDR integration. It would be nice if they can tie it up with an XDR or EDR."

    What is most valuable?

    Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost. Big enterprises don't want to shut down their database or their data center for any kind of patch. Deep Security creates a wall and downloads all patches. You install it on the cloud. So, it saves your server from any kind of intrusion or any kind of penetration, and whenever you get a chance or time, in six, eight, or nine months, you can physically download or install all those patches in one go. So, it saves you time. It also saves your shutdown time and keeps your data center safe.

    Along with patching, they also provide antivirus protection on the servers.

    What needs improvement?

    It should have XDR and EDR integration. It would be nice if they can tie it up with an XDR or EDR.

    Its price is also quite high. It is more expensive than other products for patching. So, it would be nice if they lower its price.

    For how long have I used the solution?

    We have been providing this solution for about two to three years.

    What do I think about the stability of the solution?

    It is very stable. That's why it is doing so well. They have already captured 90% of the financial market in our country.

    What do I think about the scalability of the solution?

    I won't say that it is scalable. It is the final product, but it has a few add-ons. You can add other products of Trend Micro, for example, XDR or EDR, along with DDI, but you can't scale Deep Security to another level. It is the final product.

    It is a very expensive solution, so it has mostly been used at an enterprise level. Around 90% of the customers belong to the financial sector, and around 95% of banks in Pakistan are using it.

    How are customer service and technical support?

    They have a pretty good support system. The best part is that they have their support team on the ground in Pakistan. They also have a support team back at their headquarters. Along with that, they have built a support team at the distributor level. They have also trained the partners. So, support is quite good and efficient.

    How was the initial setup?

    Its installation is pretty easy. You can do the installation remotely because it is on the cloud, so you have access from anywhere.

    Installation duration depends on how many servers you have, but it normally takes about four to five days. It is not just the installation. After installing it, you also have to do testing and other stuff.

    What about the implementation team?

    You do need certified engineers for it.

    What's my experience with pricing, setup cost, and licensing?

    It is a very expensive solution. It would be nice if they lower its price.

    Its license is based on the machines.

    What other advice do I have?

    I recommend Deep Security to almost all of my customers. It is a very good product. I would rate Deep Security a nine out of 10.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Head of IT & Systems at Thal Industries Corporation Ltd
    Real User
    Easy to scale solution for protecting and securing workloads and servers, and comes with ransomware protection
    Pros and Cons
    • "Easy to scale, stable solution for workload and server security and protection. It's easy to set up and has a good ransomware protection feature."
    • "Pricing is on the expensive side and could be more affordable. The technical support for Trend Micro Deep Security also needs improvement."

    What is our primary use case?

    We use Trend Micro Deep Security for workload security. I also use it for protecting my critical server because it has an intrusion prevention feature.

    Trend Micro Deep Security protected us from a ransomware attack two months ago. I can protect my server from ransomware using the product.

    What is most valuable?

    What I like best about Trend Micro Deep Security is its ransomware protection feature.

    What needs improvement?

    Pricing is on the expensive side and could be more affordable. The technical support for Trend Micro Deep Security also needs improvement.

    For how long have I used the solution?

    I've been using Trend Micro Deep Security since 2019. I started using it in my previous company when I was the head of IT there. I transferred to another company nine months ago, and we're also using Trend Micro Deep Security.

    What do I think about the stability of the solution?

    Trend Micro Deep Security is very, very stable, and we are happy with this solution.

    What do I think about the scalability of the solution?

    Trend Micro Deep Security is scalable. We bought 15 licenses for 15 servers. Whenever I want some enhancements, it's very scalable just to buy the license and apply it on the server. You can add it from the portal. It's a very, very scalable product. It's very easy to scale.

    How are customer service and support?

    Technical support for the product was sometimes good. It could be improved. On a scale of one to five, with five being the best, I'm scoring support a three.

    How was the initial setup?

    The initial setup for Trend Micro Deep Security was very easy.

    What about the implementation team?

    Deployment of the product was done by the reseller. He came to my office and deployed Trend Micro Deep Security in all locations, through remote deployment.

    What's my experience with pricing, setup cost, and licensing?

    Trend Micro Deep Security is quite expensive.

    We're on a yearly subscription with Trend Micro Deep Security.

    We bought the license with support and all the features. We bought 15 server licenses. I deployed the product on the most critical servers.

    What other advice do I have?

    We're on the sales-based, software-based, and service-based model with Trend Micro Deep Security.

    Most of the financial sectors and banks use Trend Micro Security with XDR, which we're also using. The main reason we selected the product is for its XDR or Extended XDR.

    There are multiple products and solutions under Trend Micro. Now I'm evaluating Trend Micro Apex One for endpoint security. We will replace Kaspersky with Trend Micro.

    They've already added an additional feature, XDR. They're monitoring my servers at their own SOC, so this is an additional feature, and I don't think there's any need for an additional feature at the moment.

    My score for Trend Micro Deep Security, on a scale of one to ten, with one being the worst and ten being the best is nine.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Risk info security at a financial services firm with 501-1,000 employees
    Real User
    Top 5
    Good for managing a few servers but it requires a lot of manual configuration after deployment
    Pros and Cons
    • "Deep Security is a good product for managing a few servers."
    • "Post-implementation is time-consuming. You have to do monitoring, and that takes time. After you set up everything, it's not a full-fledged implementation. You have to keep on monitoring and configuring."

    What is our primary use case?

    Deep Security is a server protection product. We use it for virtual patching and file integration. You can use this with your cloud or an NX environment, virtual services, VMware, etc. 

    What is most valuable?

    Deep Security is a good product for managing a few servers.

    For how long have I used the solution?

    I've been using Deep Security for more than five years.

    What do I think about the stability of the solution?

    Performance is fine. You need to keep an eye on the new files getting detected, or so you have to keep on applying those file folders. So you have to keep monitoring, or else it is not going to help. So especially for the file integrity model and all. 

    What do I think about the scalability of the solution?

    I don't know about the scalability, but it's good for few servers where you can manage. 

    How are customer service and support?

    There is a local Trend Micro team in Mumbai that we call for support or to log a ticket.

    How was the initial setup?

    Deployment and post-deployment implementation are a little complicated. We can't touch servers, and we can't modify the settings. It should be automated, and Trend Micro should make the process more intelligent. The scope is broad, and you have to manually monitor the file scans and respond whenever there is a detection. 

    The deployment itself is not that difficult because it's client based. So you want to install clients on each of those servers, and then you have to keep monitoring and adding features. You check the server's performance, and if everything is fine, you can keep adding servers. But post-implementation is time-consuming. You have to do monitoring, and that takes time. After you set up everything, it's not a full-fledged implementation. You have to keep on monitoring and configuring. 

    And there are times when the malware protection or some other virtual patching is working fine, but you need a technician to get all the more advanced features to work. It takes around two or three technicians to implement. Our team is responsible for security while a different team handles server management. Then there are one or two people who manage the security console. And then, there are OEM support and SI support.

    What's my experience with pricing, setup cost, and licensing?

    We have a subscription. It's not a surface subscription. It's only the AMC part.

    What other advice do I have?

    I rate Trend Micro Deep Security six out of 10. I would recommend it. It depends on the other security controls you have in place. If you're using the entire Trend Micro suite, then you have a PT web gateway. So if you have the whole suite, you have tight integration with your APT and firewall story. In that case, Trend Micro Control Manager is there. So you have everything tied to a single console, so security and everything play as a complete story.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    DGM-IT at a construction company with 10,001+ employees
    Real User
    Top 5Leaderboard
    Makes the server run very smoothly and without any security flaws
    Pros and Cons
    • "One of the most valuable features is that it's a firewall-based solution. We just open the required reports to the server—to server communication—and that's how we use Deep Security."
    • "Deep Security's reporting functionality could be improved."

    What is our primary use case?

    Our primary use case of Deep Security is running our server smoothly and without any security flaws. The server-level layers have more functionality when compared to desktop-level layers, so Deep Security captures and fulfills all of that functionality and runs smoothly. At the end of the day, Deep Security is also getting the zero-day vulnerabilities from our on-premise and other solutions. 

    This solution is deployed on-premise, and we are using the latest version. 

    What is most valuable?

    One of the most valuable features is that it's a firewall-based solution. We just open the required reports to the server—to server communication—and that's how we use Deep Security. 

    What needs improvement?

    Deep Security's reporting functionality could be improved. 

    For how long have I used the solution?

    We have been using Deep Security for more than three years. 

    What do I think about the stability of the solution?

    Deep Security is stable. 

    What do I think about the scalability of the solution?

    This solution is scalable, but you need to procure licenses for each server. 

    We have around 50 users of Deep Security in our organization. Whether we will increase usage depends on our business requirements. If our business needs more servers, then we will procure more servers and more Deep Security licenses. 

    How are customer service and support?

    The technical support could be better. Whenever an issue is raised, we need to wait for a long time for technical support to resolve it. Our only issue is that the support could be faster. 

    Which solution did I use previously and why did I switch?

    Before implementing Deep Security, we used Trend Micro OfficeScan alone. 

    How was the initial setup?

    Deep Security is very easy to install. Installation didn't take much time, but after installing the center console, we needed to apply some kinds of policies, for which we needed some experience. It took some time to decide which policies we needed to apply and which rules we didn't want to apply, and for those things, we needed help from more experienced people—either Trend Micro support or their authorized partner's support. You can handle the installation on your own, with the help of some technical team. The implementation is not a very long-term process. 

    What's my experience with pricing, setup cost, and licensing?

    The pricing is okay. Deep Security is single-server license-based, so it will work based on how many licenses you have procured. There is a yearly subscription for each license. 

    What other advice do I have?

    I rate Deep Security an eight out of ten, and would definitely recommend it to others to use. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    SOC at Airline Company
    Real User
    Top 5
    Provides good support and threat prevention
    Pros and Cons
    • "Support and threat prevention are the most valuable features of this solution."
    • "Trend Micro is scalable if you have the budget for it."

    What is our primary use case?

    Trend Micro Deep Security protects our organization from threats. Trend Micro has kept us compliant with PCI and PPA.

    What is most valuable?

    Support and threat prevention are the most valuable features of this solution.

    For how long have I used the solution?

    I have been using Trend Micro Deep Security for five years.

    What do I think about the stability of the solution?

    The solution is stable. Trend Micro gets threat intelligence and is always up-to-date with all cybersecurity threats zero-day. Updates are provided through our email. If anything needs to be adjusted on our system, or their product, they will advise us right away.

    What do I think about the scalability of the solution?

    Trend Micro is scalable if you have the budget for it. All of our 2,500 employees are covered with Trend Micro Deep Security.

    How are customer service and support?

    The support from Trend Micro Deep Security is good. The company has a good knowledge base where we can troubleshoot any issues. We also have a support portal with them where we can raise issues that we can't solve on our own. This includes on-call support with them in case the issue needs to be resolved urgently.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Prior to using Trend Micro, we were using Sophos.

    How was the initial setup?

    The initial setup of the product was straightforward. All you need to do is install the firmware, ensure the firewall connections are open, and you are done. 

    What about the implementation team?

    It took about one month for us to deploy Trend Micro Deep Security. We had an integrator deploy the pilot of the first 30. After the pilot, our team deployed the rest.

    What's my experience with pricing, setup cost, and licensing?

    If you need an additional 10 or 20 licenses, you will need to pay additional fees.

    What other advice do I have?

    This product is one of the leaders in terms of endpoint protection, server protection, and network protection. They provide good support, and it is easy to deploy. They are scalable, and the threat intelligence is very good. They stay up to date with what is happening in the cyber world.

    Personally, I like anti-malware and integrity monitoring. The anti-malware has its own behavioral monitoring and machine learning. It detects all species and objects in the server or the file integrity monitoring. If there are any changes on the server side, they will alert you. I would like to see these tools as part of Trend Micro Deep Security.

    I would rate Trend Micro Deep Security a nine out of ten overall.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Buyer's Guide
    Download our free Trend Micro Deep Security Report and get advice and tips from experienced pros sharing their opinions.
    Updated: February 2023
    Buyer's Guide
    Download our free Trend Micro Deep Security Report and get advice and tips from experienced pros sharing their opinions.