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Trend Micro Deep Security OverviewUNIXBusinessApplication

Trend Micro Deep Security is #1 ranked solution in top Virtualization Security tools and best Cloud Security companies. PeerSpot users give Trend Micro Deep Security an average rating of 8.4 out of 10. Trend Micro Deep Security is most commonly compared to Trend Micro Apex One: Trend Micro Deep Security vs Trend Micro Apex One. Trend Micro Deep Security is popular among the large enterprise segment, accounting for 60% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 25% of all views.
Trend Micro Deep Security Buyer's Guide

Download the Trend Micro Deep Security Buyer's Guide including reviews and more. Updated: July 2022

What is Trend Micro Deep Security?

Trend Micro Deep Security is a powerful server security solution for physical, virtual, and cloud servers. It protects data centers and cloud operations from breaches and business disruptions without making use of emergency patching. This centrally managed platform ensures regulatory compliance and speeds up the return on investment (ROI) for virtualization and cloud initiatives.

Trend Micro Deep Security is offered as software or as a service. The solution includes integrated modules such as anti-malware, web reputation, firewall, intrusion prevention, integrity monitoring, and log inspection. Trend Micro Deep Security is a single, multifunction agent that can be deployed across all settings and streamlines security operations by providing a single management dashboard for all capabilities.

Trend Micro Deep Security works with cloud systems including Amazon Web Services (AWS), Microsoft Azure, and VMware vCloud Air to extend data center security standards to cloud-based applications.

Trend Micro Deep Security Features

Trend Micro Deep Security has many valuable key features. Some of the most useful ones include:

  • Server virtualization: Trend Micro Deep Security allows you to secure your virtual environment while gaining the benefits of virtualization, such as increased efficiencies and ROI. Security that is virtualization-aware preserves productivity and allows for higher VM densities.
  • Desktop virtualization: Trend Micro Deep Security provides the best security for a wide range of virtual desktop scenarios. Its anti-malware, intrusion prevention, web application protection, firewall, and other security features are optimized for VMware VDI environments. This ensures that the virtual desktops and underlying host are not impacted by a security agent.
  • VMware NSX integration: The integration of NSX within the Trend Micro Deep Security platform improves security deployment automation while also enhancing virtual environment protection. Trend Micro Deep Security enhances the advantages of micro-segmentation by adding security policies and capabilities that follow VMs everywhere they go.
  • Virtual patching: Virtual patching solutions from Trend Micro Deep Security provide immediate security while removing the challenges of emergency patching, repeated patch cycles, and costly system downtime. Virtual patching with Trend Micro Deep Security keeps your servers and endpoints secure while lowering the risk of breach disclosure costs.
  • Cloud protection: Agentless and agent-based deployments from Trend Micro Deep Security give various cloud implementation options with cross-cloud administration. This protects your servers, applications, and data.
  • Virtualization security: Trend Micro Deep Security protects virtual desktops and servers from zero-day malware and network-based threats. This can reduce the impact of resource inefficiencies and emergency patching.
  • Cloud security: Service providers and modern data center managers can use Trend Micro Deep Security to deliver a safe multi-tenant cloud environment with security policies that can be extended to cloud workloads and managed centrally with consistent, context-aware policies.

Reviews from Real Users

Trend Micro Deep Security stands out among its competitors for a number of reasons. Two major ones are its robust data and loss prevention feature and its patch management, which saves users money. PeerSpot users take note of the advantages of these features in their reviews:

One PeerSpot reviewer, a Senior Security Advisor at a healthcare company, writes, “DLP, Data Loss Prevention, and the complexity of how we manage the console and how this client, or this tool, will notify us when there is something going wrong within the server and endpoint, is good.”

Nadeem S., CEO at Haniya Technologies, notes of the solution, “Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost.”

Trend Micro Deep Security was previously known as Deep Security.

Trend Micro Deep Security Customers

Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada

Trend Micro Deep Security Video

Trend Micro Deep Security Pricing Advice

What users are saying about Trend Micro Deep Security pricing:
  • "We pay a yearly fee of between $10,000 and $15,000."
  • "It is a very expensive solution. It would be nice if they lower its price. Its license is based on the machines."
  • "Trend Micro Deep Security is quite expensive."
  • "It's more expensive than other solutions, such as Sophos and Kaspersky, as an endpoint solution."
  • "The pricing is okay. Deep Security is single-server license-based, so it will work based on how many licenses you have procured. There is a yearly subscription for each license."
  • Trend Micro Deep Security Reviews

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    Technical Director at a security firm with 1-10 employees
    Real User
    Top 5
    Scalable and secure with an easy initial setup
    Pros and Cons
    • "The solution is quite secure."
    • "The product isn't very user-friendly."

    What is most valuable?

    As a security competency company, we play a lot on this product. For us, it's one of the best for data center solutions. Deep Security is something that is a classic antivirus. However, it uses two-function device control. Everything is inside. We have virtual patching capabilities, which are very interesting in Deep Security. Virtual patching is just a host IPS solution which, if there is a delay in installing the patch, the patch is available by the editor.

    It's a good product overall.

    There is not a lot of bugs like you have in other antivirus solutions. It's quite stable. 

    The initial setup is pretty easy.

    The solution is scalable. 

    The solution is quite secure. 

    What needs improvement?

    The main drawback is that it's complicated. With Trend Micro solutions, everything is complicated. Deep Security has its own management console, and every product in Trend Micro has its own management console. Everything is siloed. Now, they are trying now to connect everything inside the main control management or reporting console, however, it's still not a central management console. It makes for a lot of work when applying policies and security solutions.

    The product isn't very user-friendly.

    It's a bit old-fashioned in its design and approach.

    While, for example, McAfee might have a new version every two months, Trend Micro might not release a new version for two years. While it's very stable, it could be a bit too long in-between versions.

    It would be ideal if the solution communicated better with other security solutions from other brands. This is an issue. They need to open up their API or give access, or exchange information with other security products so that everything can communicate together, learn from each other, and block malicious threats better.

    For how long have I used the solution?

    We've been using the solution for a long time. It's been three or four years or so.

    What do I think about the stability of the solution?

    The stability is very good. There aren't a lot of bugs or glitches. In comparison, for example, Sophos has some bugs and McAfee has a lot of bugs. When they give you a new version, you know that you have to wait for the service pack, to be sure that it will be up and running in production.

    This product doesn't crash or freeze. It's reliable. 

    Buyer's Guide
    Trend Micro Deep Security
    July 2022
    Learn what your peers think about Trend Micro Deep Security. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
    620,600 professionals have used our research since 2012.

    What do I think about the scalability of the solution?

    The thing users need to understand about the solution is that Deep Security is not by default meant to manage 100,000 PCs. It's for data centers, and it's for less than 300 servers at the same time. That said, even a big company doesn't have a lot of servers available. In terms of scalability, we don't find a limit for the moment based on the customer base we have.

    You can also scale via the cloud. It's very flexible and you can deploy on command, on a virtual server in the cloud. 

    How are customer service and support?

    We've dealt with technical support in the past. We only call them, from time to time, if we can't figure out the answer ourselves. While four or so years ago they weren't as fast, not we get a quick response. Over the past year, we've been quite pleased with the level of support.

    Which solution did I use previously and why did I switch?

    We're familiar with older versions of McAfee. We are playing with Sophos for the UTM, the NG Firewall, and for the antivirus, Sophos Intercept X. I've also worked with Kaspersky.

    Which is best depends on the client. While Kaspersky, for example, is good for smaller clients, Trend Micro is better for medium to larger ones. However, the solution isn't something you just set and forget. You have to take details, verify, validate, and be aware that a small change will not produce too many logs on the threat detection.

    How was the initial setup?

    The implementation process is not very complex. If the initial setup is just replacing a competitor antivirus with Trend Micro, it's very easy. The only thing you have to be sure of is that you are setting up the right functionality. Trend Micro Deep Security, has a lot of functions. If you want a classic antivirus, there are very few functions to set up. However, if you want a specific functionality, there may be more steps. There will be more fine-tuning that is required to make sure you are well-protected.

    When you have start Deep Security on something that was not equipped with an antivirus, or equipped with, let's say, Bitdefender or Windows Defender, you have very few protections. If you don't take care of covering all these safety functions, you'll be vulnerable. That said, you need to be careful of which functions you activate. You need to make sure it makes sense in terms of the rest of your setup.

    What other advice do I have?

    It's been one of the four main antivirus solutions, deployed in an industrial way. We've been quite happy with it. You can deploy it on-premises or the cloud, and it's possible to use it with Windows and Linux.

    I'd rate the solution at a nine out of ten. We've been very happy with it and found it to be quite secure. 

    Of course, next-generation solutions such as Crowd Strike or Carbon Black are game-changing. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Senior Security Advisor at a healthcare company with 1,001-5,000 employees
    Real User
    Good EDR and DLP but requires better automation
    Pros and Cons
    • "DLP, Data Loss Prevention, and the complexity of how we manage the console and how this client, or this tool, will notify us when there is something going wrong within the server and endpoint, is good."
    • "The risk is very complex. We need our tools to be more intelligent, more automated, more detectable."

    What is our primary use case?

    We primarily use the product for the server. We're using Trend Micro Deep Security to protect our servers. We have more than 400 of them.

    What is most valuable?

    The most valuable aspect, that we didn't find until now with Deep Security, is the EDR - endpoint detection and response - a feature that comes with the version that we have now. 

    DLP, Data Loss Prevention, and the complexity of how we manage the console and how this client, or this tool, will notify us when there is something going wrong within the server and endpoint is good. This feature we didn't see very well developed with Trend Micro solution at first. 

    What needs improvement?

    The risk is very complex. We need our tools to be more intelligent, more automated, more detectable. They could improve all of those aspects. I'd specifically like to see automation in terms of detection and auto mitigation.

    The integration could be better. When we need to integrate a full console to manage endpoints and servers in the same place, we need to understand better how to deploy it so we don't need an agent or something else to deploy the solution to monitor everything.

    The initial setup can be difficult. 

    What do I think about the stability of the solution?

    The stability is good. We haven't dealt with bugs or glitches. It doesn't crash or freeze.

    What do I think about the scalability of the solution?

    It's not very scalable or automatically scalable. If you want to be scalable, you need to add more licensing, to add more costs. If you want to be scalable and have more capabilities, you need to buy more.

    We use the solution to cover all of our servers and Trend Micro in general to cover all of our assets. 

    How are customer service and support?

    I've never dealt with technical support directly. However, my colleague has, and their feedback has been positive. They have no complaints. 

    Which solution did I use previously and why did I switch?

    For endpoints, for clients themselves, we use Endpoint Protection for Windows 8 and Windows 7. We still use Trend Micro Endpoint Protection. Also, for all our server VDIs, virtual servers, and physical servers, we use Trend Micro Security.

    How was the initial setup?

    The solution is difficult to set up, maintain, and manage. There are a lot of options, a lot of buttons, a lot for new items. It's not very user-friendly. You need a lot of training to be able to manage and implement the solution correctly.

    We have two system admins that manage servers. You need two people to manage and maintain the solution.

    What about the implementation team?

    We did not use an integrator or consultant. We have a small team. We handled things internally. For the first implementation, however, we did have an integrator's support and they would assist when we ran into issues. 

    What's my experience with pricing, setup cost, and licensing?

    We pay a yearly fee of between $10,000 and $15,000. There are no costs beyond the standard licensing fee. However, if you need to scale, you will have to buy more licenses. 

    Which other solutions did I evaluate?

    We are researching another solution right now. Our strategy is to find the last best version that Trend Micro has for covering endpoint detection and response.  We scaled for the next version that we have now, and we are seeing if other solutions help more. We're looking into the Kaspersky Endpoint Suite. 

    What other advice do I have?

    We are a customer and an end-user.

    While I don't know the version number off-hand, we are using the latest version of the solution.

    New users must assess their exact needs from their side before starting. Look in the market, look at the risk, look at the problem of cyber security for other clients and the chances of attack, et cetera. Look also at the infrastructure, such as the type of machines - if they are full cloud, on-prem, or hybrid.

    You must make an assessment locally, internally. When the customer has these visibilities, he can go to the market and select which solution, or which two or three solutions, can best suit the company's needs. Do a proof of concept and try it. Look at the cost and the ratio quality cost, as that'll definitely be determinant for the decision.

    I'd rate the solution at a six out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    PeerSpot user
    Buyer's Guide
    Trend Micro Deep Security
    July 2022
    Learn what your peers think about Trend Micro Deep Security. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
    620,600 professionals have used our research since 2012.
    Nadeem Syed - PeerSpot reviewer
    CEO at Haniya Technologies
    Reseller
    Top 5Leaderboard
    Cloud-based, great for patch management, saves time, and can be installed remotely
    Pros and Cons
    • "Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost. Big enterprises don't want to shut down their database or their data center for any kind of patch. Deep Security creates a wall and downloads all patches. You install it on the cloud. So, it saves your server from any kind of intrusion or any kind of penetration, and whenever you get a chance or time, in six, eight, or nine months, you can physically download or install all those patches in one go. So, it saves you time. It also saves your shutdown time and keeps your data center safe."
    • "It should have XDR and EDR integration. It would be nice if they can tie it up with an XDR or EDR."

    What is most valuable?

    Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost. Big enterprises don't want to shut down their database or their data center for any kind of patch. Deep Security creates a wall and downloads all patches. You install it on the cloud. So, it saves your server from any kind of intrusion or any kind of penetration, and whenever you get a chance or time, in six, eight, or nine months, you can physically download or install all those patches in one go. So, it saves you time. It also saves your shutdown time and keeps your data center safe.

    Along with patching, they also provide antivirus protection on the servers.

    What needs improvement?

    It should have XDR and EDR integration. It would be nice if they can tie it up with an XDR or EDR.

    Its price is also quite high. It is more expensive than other products for patching. So, it would be nice if they lower its price.

    For how long have I used the solution?

    We have been providing this solution for about two to three years.

    What do I think about the stability of the solution?

    It is very stable. That's why it is doing so well. They have already captured 90% of the financial market in our country.

    What do I think about the scalability of the solution?

    I won't say that it is scalable. It is the final product, but it has a few add-ons. You can add other products of Trend Micro, for example, XDR or EDR, along with DDI, but you can't scale Deep Security to another level. It is the final product.

    It is a very expensive solution, so it has mostly been used at an enterprise level. Around 90% of the customers belong to the financial sector, and around 95% of banks in Pakistan are using it.

    How are customer service and technical support?

    They have a pretty good support system. The best part is that they have their support team on the ground in Pakistan. They also have a support team back at their headquarters. Along with that, they have built a support team at the distributor level. They have also trained the partners. So, support is quite good and efficient.

    How was the initial setup?

    Its installation is pretty easy. You can do the installation remotely because it is on the cloud, so you have access from anywhere.

    Installation duration depends on how many servers you have, but it normally takes about four to five days. It is not just the installation. After installing it, you also have to do testing and other stuff.

    What about the implementation team?

    You do need certified engineers for it.

    What's my experience with pricing, setup cost, and licensing?

    It is a very expensive solution. It would be nice if they lower its price.

    Its license is based on the machines.

    What other advice do I have?

    I recommend Deep Security to almost all of my customers. It is a very good product. I would rate Deep Security a nine out of 10.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Head of IT & Systems at Thal Industries Corporation Ltd
    Real User
    Easy to scale solution for protecting and securing workloads and servers, and comes with ransomware protection
    Pros and Cons
    • "Easy to scale, stable solution for workload and server security and protection. It's easy to set up and has a good ransomware protection feature."
    • "Pricing is on the expensive side and could be more affordable. The technical support for Trend Micro Deep Security also needs improvement."

    What is our primary use case?

    We use Trend Micro Deep Security for workload security. I also use it for protecting my critical server because it has an intrusion prevention feature.

    Trend Micro Deep Security protected us from a ransomware attack two months ago. I can protect my server from ransomware using the product.

    What is most valuable?

    What I like best about Trend Micro Deep Security is its ransomware protection feature.

    What needs improvement?

    Pricing is on the expensive side and could be more affordable. The technical support for Trend Micro Deep Security also needs improvement.

    For how long have I used the solution?

    I've been using Trend Micro Deep Security since 2019. I started using it in my previous company when I was the head of IT there. I transferred to another company nine months ago, and we're also using Trend Micro Deep Security.

    What do I think about the stability of the solution?

    Trend Micro Deep Security is very, very stable, and we are happy with this solution.

    What do I think about the scalability of the solution?

    Trend Micro Deep Security is scalable. We bought 15 licenses for 15 servers. Whenever I want some enhancements, it's very scalable just to buy the license and apply it on the server. You can add it from the portal. It's a very, very scalable product. It's very easy to scale.

    How are customer service and support?

    Technical support for the product was sometimes good. It could be improved. On a scale of one to five, with five being the best, I'm scoring support a three.

    How was the initial setup?

    The initial setup for Trend Micro Deep Security was very easy.

    What about the implementation team?

    Deployment of the product was done by the reseller. He came to my office and deployed Trend Micro Deep Security in all locations, through remote deployment.

    What's my experience with pricing, setup cost, and licensing?

    Trend Micro Deep Security is quite expensive.

    We're on a yearly subscription with Trend Micro Deep Security.

    We bought the license with support and all the features. We bought 15 server licenses. I deployed the product on the most critical servers.

    What other advice do I have?

    We're on the sales-based, software-based, and service-based model with Trend Micro Deep Security.

    Most of the financial sectors and banks use Trend Micro Security with XDR, which we're also using. The main reason we selected the product is for its XDR or Extended XDR.

    There are multiple products and solutions under Trend Micro. Now I'm evaluating Trend Micro Apex One for endpoint security. We will replace Kaspersky with Trend Micro.

    They've already added an additional feature, XDR. They're monitoring my servers at their own SOC, so this is an additional feature, and I don't think there's any need for an additional feature at the moment.

    My score for Trend Micro Deep Security, on a scale of one to ten, with one being the worst and ten being the best is nine.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    PeerSpot user
    Risk info security at a financial services firm with 501-1,000 employees
    Real User
    Top 5
    Good for managing a few servers but it requires a lot of manual configuration after deployment
    Pros and Cons
    • "Deep Security is a good product for managing a few servers."
    • "Post-implementation is time-consuming. You have to do monitoring, and that takes time. After you set up everything, it's not a full-fledged implementation. You have to keep on monitoring and configuring."

    What is our primary use case?

    Deep Security is a server protection product. We use it for virtual patching and file integration. You can use this with your cloud or an NX environment, virtual services, VMware, etc. 

    What is most valuable?

    Deep Security is a good product for managing a few servers.

    For how long have I used the solution?

    I've been using Deep Security for more than five years.

    What do I think about the stability of the solution?

    Performance is fine. You need to keep an eye on the new files getting detected, or so you have to keep on applying those file folders. So you have to keep monitoring, or else it is not going to help. So especially for the file integrity model and all. 

    What do I think about the scalability of the solution?

    I don't know about the scalability, but it's good for few servers where you can manage. 

    How are customer service and support?

    There is a local Trend Micro team in Mumbai that we call for support or to log a ticket.

    How was the initial setup?

    Deployment and post-deployment implementation are a little complicated. We can't touch servers, and we can't modify the settings. It should be automated, and Trend Micro should make the process more intelligent. The scope is broad, and you have to manually monitor the file scans and respond whenever there is a detection. 

    The deployment itself is not that difficult because it's client based. So you want to install clients on each of those servers, and then you have to keep monitoring and adding features. You check the server's performance, and if everything is fine, you can keep adding servers. But post-implementation is time-consuming. You have to do monitoring, and that takes time. After you set up everything, it's not a full-fledged implementation. You have to keep on monitoring and configuring. 

    And there are times when the malware protection or some other virtual patching is working fine, but you need a technician to get all the more advanced features to work. It takes around two or three technicians to implement. Our team is responsible for security while a different team handles server management. Then there are one or two people who manage the security console. And then, there are OEM support and SI support.

    What's my experience with pricing, setup cost, and licensing?

    We have a subscription. It's not a surface subscription. It's only the AMC part.

    What other advice do I have?

    I rate Trend Micro Deep Security six out of 10. I would recommend it. It depends on the other security controls you have in place. If you're using the entire Trend Micro suite, then you have a PT web gateway. So if you have the whole suite, you have tight integration with your APT and firewall story. In that case, Trend Micro Control Manager is there. So you have everything tied to a single console, so security and everything play as a complete story.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Security Engineer/Architect at Telecom Italia
    Real User
    Top 10
    Versatile, works with any operating system, and integrates well with the cloud.
    Pros and Cons
    • "It integrates well with the cloud; for example, AWS, and Google Cloud Provider."
    • "The problem with this solution is that if you go on large sites you have to have an external database, which would increase the cost."

    What is our primary use case?

    We are service providers for our customers. We are using Trend Micro Deep Security as an anti-malware and as an complete endpoint protection solution for server. The primary use case is data center security.

    How has it helped my organization?

    Our cloud hosting proposal has grown up with Trend Micro endpoint products fron officescan on to Deep Security. We propose it also on premise for our customers.  The antimalware engine is really effective.

    What is most valuable?

    This product has many features and it works with every operating system and any kind of endpoint. It's widespread.

    Monitoring is good, and they also can protect DevOps/Docker enviroment.

    It integrates well with the cloud; for example, AWS, and mow Google Cloud Platform.

    What needs improvement?

    One problem with this kind of  products is scaling. If you go on large sites you have to have an external database, which would increase the overall solution cost.

    The solution offers many features aside from antimalware, lile Host FE and IDS/IPS, File integrity monitoring and so on, but if you use it to protect deliering agents on hosts you'd better verify the amount of host resources (ram)  utilized by DS agent itself.   

    For how long have I used the solution?

    We have been working with this solution for more than five years. We also delivered Deep Discovery suite products ad advanced ATP solution.

    What do I think about the stability of the solution?

    At one time we had some issues, but not anymore. It's quite a stable solution.

    What do I think about the scalability of the solution?

    It's on of the best scalable antimalware solution as the amount of protected endpoints grows.

    How are customer service and technical support?

    We have support here in Italy and we contact them directly. We have a good relationship with our local support.

    Overall, we are quite satisfied with technical support.

    How was the initial setup?

    The initial setup is complex.

    The time for deployment depends on the size. You have different installations for different sizes.

    What about the implementation team?

    we integrated it with vendor engineering assistance. The level of their assistance team is high,  they have skilled and expert people

    What's my experience with pricing, setup cost, and licensing?

    It's more expensive than other endpoint protection solution. It's not the cheapest.

    Which other solutions did I evaluate?

    for our customers i also evaluated: Symantec, Kaspersky, Sophos. Bitdefender

    What other advice do I have?

    I would recommend Trend Micro Deep Security. 

    If you need a versatile solution that covers many different needs or requirements, Trend Micro Deep Security is very good. It's a broad-spectrum product.

    I would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: we use Deep Security in our own Datacenter as actual users but also as system integrators for our customers
    PeerSpot user
    Nagendran Ponnan - PeerSpot reviewer
    DGM-IT at a construction company with 10,001+ employees
    Real User
    Top 5Leaderboard
    Makes the server run very smoothly and without any security flaws
    Pros and Cons
    • "One of the most valuable features is that it's a firewall-based solution. We just open the required reports to the server—to server communication—and that's how we use Deep Security."
    • "Deep Security's reporting functionality could be improved."

    What is our primary use case?

    Our primary use case of Deep Security is running our server smoothly and without any security flaws. The server-level layers have more functionality when compared to desktop-level layers, so Deep Security captures and fulfills all of that functionality and runs smoothly. At the end of the day, Deep Security is also getting the zero-day vulnerabilities from our on-premise and other solutions. 

    This solution is deployed on-premise, and we are using the latest version. 

    What is most valuable?

    One of the most valuable features is that it's a firewall-based solution. We just open the required reports to the server—to server communication—and that's how we use Deep Security. 

    What needs improvement?

    Deep Security's reporting functionality could be improved. 

    For how long have I used the solution?

    We have been using Deep Security for more than three years. 

    What do I think about the stability of the solution?

    Deep Security is stable. 

    What do I think about the scalability of the solution?

    This solution is scalable, but you need to procure licenses for each server. 

    We have around 50 users of Deep Security in our organization. Whether we will increase usage depends on our business requirements. If our business needs more servers, then we will procure more servers and more Deep Security licenses. 

    How are customer service and support?

    The technical support could be better. Whenever an issue is raised, we need to wait for a long time for technical support to resolve it. Our only issue is that the support could be faster. 

    Which solution did I use previously and why did I switch?

    Before implementing Deep Security, we used Trend Micro OfficeScan alone. 

    How was the initial setup?

    Deep Security is very easy to install. Installation didn't take much time, but after installing the center console, we needed to apply some kinds of policies, for which we needed some experience. It took some time to decide which policies we needed to apply and which rules we didn't want to apply, and for those things, we needed help from more experienced people—either Trend Micro support or their authorized partner's support. You can handle the installation on your own, with the help of some technical team. The implementation is not a very long-term process. 

    What's my experience with pricing, setup cost, and licensing?

    The pricing is okay. Deep Security is single-server license-based, so it will work based on how many licenses you have procured. There is a yearly subscription for each license. 

    What other advice do I have?

    I rate Deep Security an eight out of ten, and would definitely recommend it to others to use. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Business Development Manager - Security at a computer software company with 201-500 employees
    Real User
    Top 5
    You don't have to worry about a patch not being there in the software
    Pros and Cons
    • "Deep Security provides us with a lot of reassurance about security threats. You don't have to worry about a patch not being there in the software. You're confident that all the patches and vulnerabilities are taken care of."
    • "I think more work could be done on Deep Security's ability to handle dynamic threat scenarios."

    What is our primary use case?

    We are using Deep Security specifically for virtual patching of the virtual disks. The average customer for this is typically a government agency, and they're employing it on critical servers and services. It is usually on a database server, especially a purpose-built aggregation server. Unlike a web server or something like that, these servers aren't generally publicly connected. We have about 20 Deep Security customers, including most of the bigger banks. 

    How has it helped my organization?

    Deep Security provides us with a lot of reassurance about security threats. You don't have to worry about a patch not being there in the software. You're confident that all the patches and vulnerabilities are taken care of.

    What needs improvement?

    I think more work could be done on Deep Security's ability to handle dynamic threat scenarios. 

    For how long have I used the solution?

    We have been using Trend Micro Deep Security for the last three years.

    What do I think about the stability of the solution?

    Deep Security is a highly stable product.

    What do I think about the scalability of the solution?

    Deep Security is scalable. 

    How was the initial setup?

    Setting up Deep Security isn't that complicated. The entire process takes 90 days, including a proof of concept to demo the product in the customer's environment and show them what it can do. Typically, it takes about 90 days to close a deal. We have 15 members on our team.

    What about the implementation team?

    We have different people to handle the implementation. Our technical team gets involved at that point then we finalize the scope and document whatever the customer wants for this solution.

    What's my experience with pricing, setup cost, and licensing?

    Deep Security isn't expensive for what it does. Our customers understand what the product is doing, so they are always willing to pay for that. In India, the price isn't an issue with this product actually because the competing Symantec product is much more expensive than Trend Micro. The pricing isn't that cheap, but every customer will ask for a discount regardless of the price you quote.

    What other advice do I have?

    I rate Trend Micro Deep Security nine out of 10. I recommend Deep Security to all our customers for server security. We sell quite a few security solutions, and we offer two products for server security: Trend Micro and Symantec. Since Symantec isn't really focusing on this area, we are primarily suggesting Trend Micro Deep Security.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    Buyer's Guide
    Download our free Trend Micro Deep Security Report and get advice and tips from experienced pros sharing their opinions.
    Updated: July 2022
    Buyer's Guide
    Download our free Trend Micro Deep Security Report and get advice and tips from experienced pros sharing their opinions.