


Symantec Endpoint Security and Fortinet FortiClient are two leading endpoint security solutions. Symantec Endpoint Security tends to have the upper hand in customer support, while Fortinet FortiClient is favored for its feature set and efficiency.
Features: Symantec Endpoint Security provides comprehensive threat protection, effective malware detection, and deep integration with existing IT infrastructure. Fortinet FortiClient is known for advanced threat intelligence, real-time response, and high-level VPN capabilities.
Room for Improvement: Symantec Endpoint Security could improve its update process and resource utilization. Fortinet FortiClient needs better documentation and simpler configuration processes.
Ease of Deployment and Customer Service: Symantec Endpoint Security's deployment is straightforward with excellent customer service. Fortinet FortiClient has mixed reviews for deployment complexity but is noted for responsive customer service.
Pricing and ROI: Symantec Endpoint Security has a higher upfront cost but offers solid ROI with comprehensive protection and support. Fortinet FortiClient offers a compelling cost-benefit ratio with an affordable setup and extensive features despite higher deployment complexity.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
The VPN performance has a substantial impact on our remote workforce.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
In 99% of cases, we do not have to do configurations on our own as they are normally handled by their service providers.
They provide very good support, and an issue I had was resolved quickly over the phone.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
We normally take into consideration while installing the product that it can scale up to approximately 20%, but not more than that.
Most of our clients are using the free version rather than the paid version due to the high range of maximum users available for the free version.
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
The scalability of the servers is good, as it requires computational powers.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
Its stability level is excellent.
I normally get a call within 15-20 minutes after logging a complaint.
Fortinet FortiClient is a stable product with no glitches or latency issues.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
Previously, we used to have multiple servers such as GUP servers and numerous servers for pushing updates, but we reduced it and transitioned almost 30,000 devices to CrowdStrike, which was easy to manage.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches.
There are advanced features like Zero Trust that I currently do not use but could be beneficial for security.
Fortinet frequently releases updates without thorough testing.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
It is cumbersome to use, particularly in handling firewall management.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
Justifying the price to clients can be difficult.
FortiClient is included in a package with the UTM features, so there is no separate cost for it.
It seems to be half the cost or more affordable than other solutions.
The pricing is very low compared to other companies like SentinelOne and others.
I rate the pricing, setup cost, and licensing around nine out of ten.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
The most valuable feature of FortiClient is its high security level.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
I strongly recommend this solution, especially for Fortinet customers who use FortiGate or other Fortinet products, as they can easily integrate these features and exchange information seamlessly.
Symantec Endpoint Security offers great features such as reporting capabilities with a customized dashboard that pulls in EDR timelines, threat maps, and compliance metrics into one view.
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.6% |
| Fortinet FortiClient | 1.8% |
| Symantec Endpoint Security | 3.3% |
| Other | 91.3% |


| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 20 |
| Large Enterprise | 48 |
| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 23 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 32 |
| Large Enterprise | 63 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Fortinet FortiClient is a comprehensive security tool, renowned for its VPN capabilities and seamless remote access, making it ideal for businesses seeking efficient endpoint protection and secure remote work options.
FortiClient integrates well with Fortinet systems, offering user-friendly features and centralized management. It supports Active Directory, multi-factor authentication, and delivers robust security measures including web filtering and antivirus. As a cost-effective solution, it provides rapid connectivity, scalability, and performance for businesses. While valued for its functionality, users seek improvements in management simplicity, web filtering, multifactor authentication, and version compatibility. Challenges include occasional slow connections, support quality, and pricing concerns. Areas needing enhancement involve deployment, stability, security, and reporting. Frequent updates demand better endpoint detection, broader integration, and reliable connectivity with improved documentation and analytics.
What are the key features of Fortinet FortiClient?In specific industries, FortiClient is utilized in sectors such as finance and healthcare, where high levels of security are mandatory. It enables secure VPN access to critical systems and data, ensuring compliance with regulatory standards. Education institutions deploy FortiClient to protect academic data and facilitate remote learning environments, safeguarding both faculty and student interactions online.
Symantec Endpoint Security is a comprehensive protection tool designed for antimalware and antivirus defense. Providing centralized management and smooth deployment, it effectively secures environments from small businesses to extensive networks.
Symantec Endpoint Security serves organizations by offering robust protection with features like rapid deployment and centralized management, critical for securing workstations and servers. While appreciated for efficient resource utilization and stable operation, some users report issues with virus detection and cumbersome updates. Pricing is often considered high. It is a popular choice among IT consultants, academic institutions, and service providers for its ability to manage broad and varied security needs efficiently.
What are the key features of Symantec Endpoint Security?In industries like academia and IT consulting, Symantec Endpoint Security fulfills specific needs for robust endpoint protection. Its centralized management and application control make it suitable for educational institutions managing large network systems, while service providers benefit from its flexible deployment options.
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