Symantec Endpoint Security Reviews

My primary use case is malware protection. I also use it for device control, application control, and more. We are a financial institution.

The stability of this product has improved the way our organization functions. There is little maintenance, and it doesn't take long to install or uninstall. Once it is configured correctly, there is little chance of it failing.

This means that we have more of our technical staff available to work on other problems that occur.

The most valuable feature is the proactive malware scanning capability.

When you are performing simple tasks, it is not as demanding on resources as compared to other security products. This is an aspect that I like.

The application and device control functionality is good. We are able to see which applications are installed using the product management dashboard. This gives us the ability to monitor workstations, including which applications they have in which tabs.

There are extensions available, such as the Browser extension, to deal with specific types of attacks. This helps to protect against hackers. I have tested it with samples and it protects the system well.

The interface is simple to use.

One issue that comes to mind is that there is no way of specifying categories that the firewall should block. It is able to block specific URLs but other solutions, such as Kaspersky, allow you to block access by specifying a category.

It would be helpful if this product provided patch management functionality.

Compared to Kaspersky, the reporting features are not rich. Overall, the reporting capability needs to be improved.

I have been working with Symantec Endpoint Security for between 12 and 18 months.

This is a very stable product. It is the feature that I like most about the product because when we were using other ones, we had failures. With this solution, there is no frequent failure of the components.

For example, in other products that we've used, the virus definitions didn't update and systems were compromised because of it.

We have approximately 3,000 users that are protected by this solution. We add branches and more computers weekly, and we don't have problems doing so.

We were able to easily integrate with Active Directory using the Symantec Manager, so I would say it's very scalable.

As we add more branches, our usage of the product will continue to increase.

We have not been in direct contact with Symantec technical support.

The training and documentation that they provide are helpful. There is a good amount of documentation that helped to provide us with a complete picture of the product. It's nice, neat, and easy to understand.

Prior to Symantec, we used a solution by Kaspersky.

We use other anti-virus products and this one is less resource intensive and more stable than the others. It is also simpler to use.

Symantec Web Security Service (WSS) has some good features that I wish were in this product. Unfortunately, it is another subscription.

It does not take long to install this solution.

Unfortunately, the order that we followed was not recommended. We just deployed and then obtained subscriptions after that. This is not a recommended approach for deployment. However, we have a good partner and a good support team.

Due to our limited bandwidth, we had to install manually rather than use the web-based deployment. This meant that it took us longer because we had to visit each of the physical workstations. In total, it took approximately two months to deploy.

We deployed the solution ourselves. There were seven or eight people io the team and different staff members were given different duties. All of them are system administrators.

We have three people that handle the maintenance. They monitor the dashboard for possible compromises, and our specialists have to use the device protection and application controls.

There are also tasks related to reporting issues that arise during monitoring, including those concerning possible attacks or infections. One of the managers in our IT staff is responsible for updating the definitions that we get from Symantec.

There was an incident where we had problems with a password and we had difficulty recovering it. We contacted our local partner and I think they contacted Symantec. After that, we recovered the password. That was the only maintenance-related problem that we had.

The pricing was one of the factors that led us to choose this product.

That said, I was not the decision maker. I simply proposed it to our manager.

When our subscription to Kaspersky ended, we were tasked with comparing features between different solutions. The three options we considered were Symantec, Kaspersky, and Sophos.

One of the things that we liked about Symantec is the low resource utilization. I am not the person who completed the analysis but I know that the fact it is lightweight was one factor.

We liked the functionality that Sophos provided but the deployment scenario functionality was not useful for the workstations in our environment. It involved deploying the dashboard to workstations in the cloud, which is not our preferred approach.

Kaspersky has richer reporting capabilities. This is an area that could be enhanced in our Symantec solution.

We deployed the product one and a half years ago, and we received training to configure and maintain it. It was recommended that we complete our training in terms of policies, which is something that we also did. Once that was finished, we experienced the stability and good features that the product provides.

This is a product that I have recommended for use in another company. I have been told that after they adopted it, they were pleased with the fact it consumes fewer resources than their previous solutions. They manage it from the cloud.

Currently, I am referring another company to this product and my understanding is that they're going to implement it.

I would rate this solution an eight out of ten.

It is used for detecting and blocking web attacks. 

It has helped me in providing authentication mechanisms, restricting devices, and blocking global threats. There is about 10% to 15% improvement.

All Symantec Endpoint Protection (SEP) features, such as anti-malware, zero-day attack protection, and IPS features, are valuable.

Zero-day threat and device management or device control can be better. The patch implementation or patch management can also be better because sometimes, they are issuing or deploying patches in old versions.

It should support the next-generation IPS. Currently, it supports only IPS.

I have been using this solution since 2010.

We haven't had any issues with SEP. We have been using it for quite a long time, and it has been stable. It is reliable. We are getting upgrade patches. 

We are also using other Symantec solutions, such as Blue Coat, and we have had issues with them but not with SEP.

It can be scaled up with EDR and XDR extensions. We have deployed it at multiple locations, and we have plans to increase its usage.

Their technical support is fine. I didn't find any issues with that. I would rate them a nine out of ten.

Positive

I used to use Trend Micro Quick Scan. I switched because we were getting some attacks, and Trend Micro was not able to detect them.

It was straightforward. We had around 500 systems, and it took about a week. About three to four people were involved in its deployment. Their roles were engineer, team lead, and admin.

We had a consultant from Symantec for its implementation. In terms of maintenance, it doesn’t require that much maintenance, but it requires patch updates on a regular basis. I take care of its maintenance.

The pricing is as per the environment. If all the features are there, there will be a cost for them. There were no additional costs for me. Support and other things were included in the pricing.

We did a PoC of McAfee, Trend Micro, and other solutions in our environment. Symantec was better. So, we went for it.

I would advise using all of its features, such as IPS. These features are very good. I'm using a lot of solutions from Symantec. I am using SEP, and I am also using Blue Coat devices. They provided us with the entire solution design.

I would rate Symantec Endpoint Security a nine out of ten. It is a nice product.

We are a solution provider for end customers like Telco, banks, etc. We are also a Symantec partner and reseller. Not only do we use it but we also position this solution for customers.

We have a telecom company that was using Kaspersky and they still had some vulnerabilities and attacks and we discussed with them and succeeded in presenting this solution. The one we proposed was Symantec Protection Suite, SPS Enterprise Edition, for about more 1,100 endpoints, exactly 1,100 users. We also implemented the mailer for Symantec Messaging Gateway for spam protection. Until now they used the solution and they are very satisfied with it. We started with SEP 12.1 but later they upgraded to SEP 14.

We had a bank that we were working with and they had a challenge in which they needed to protect against vulnerability. They had previously used Kaspersky, we discussed and told them that Symantec is capable and is able to address their specific challenges. We gave them a trial version. When they started they found it very easy; not easy to implement but easy to use. We started with the headquarters here and later we also implemented it for all the subsidiaries in the region, in other countries. They have a centralized solution, so they can help other countries in management. 

We had to position Symantec in big companies like Telco and several banks. With this solution, you also get the Protection Suite, endpoint protection, SEP, and you also have the Mail Security and Messaging Gateway. It's really integrative and our customers find it very valuable. It addresses almost all of the challenges on security for endpoint messaging. Symantec is going to be used much more because of its features.

The mobility solution should be improved. You need to separately purchase mobile, like a smartphone with Android and so on, you need to buy it separately with SAP, for example. It would be better for the user to use the same solution with all devices, even laptops, desktops, server and so on. They should also use the same endpoints for mobile devices. 

There are a few negative points. They should separate the feature for each separate solution for mobile devices. The second one is about the price, it's expensive. Finally, the third would be the complexity of implementation.

It is very stable. Even the customers don't really complain compared to other solutions. 

It is very scalable.  

Their technical support is reactive. When you have an issue, you just log a service request and you can find an engineer to help you. I would rate their technical support a nine out of ten. We're very confident that whenever we have an issue we can find the solution. It also depends on the support you choose. We have 24-hour support.

We also use McAfee because of the scalability. It had the issue that it consumed too many resources and for vulnerabilities, sometimes there are some direct varieties you cannot delete.

The initial setup is a little bit complex. You need to have a certain level of training before being able to set up it. What is nice is that you can remotely install the set up on all of the infrastructures from the server, the SAPM, that is the Symantec Endpoint Protection Manager, you can manage all the endpoints but it's not really easy to set up or to configure the policies. Sometimes customers find it a little bit difficult to implement for the configuration because you need some knowledge to implement the feature.

The setup depends on the issues of the network. The bottom line is if the network is really mastered, the policies on the network are really mastered in around three to four days for the new companies.

We only need one person who is well trained to manage and support this solution. 

It's not planned yet to switch to another product but we can potentially implement Cisco as we are also a Cisco partner and we find it sometime interesting when requested by the customer. But we push and we recommend Symantec.

This solution is very effective. It can really address the challenges but you need to have training in order to be able to effectively implement it. If you don't fully know how to implement it you can't use the features very usefully.

I would rate it a nine out of ten because of its ability to address challenges and because of the completeness of the solution.

Our client uses Endpoint Security at a school for antivirus protection. For example, if someone plugs in a USB on a classroom computer, Endpoint Security protects the network from infection. We have around 35 classrooms and eight teachers per class, so that's about 280 people.

The school does not use Endpoint Security to its full potential. The use case is basic. For example, it isn't being used to block stealth techniques. Sophos Firewall handles those kinds of attacks. Active Directory isn't used in the classroom, so the ability to block an AD takeover isn't being used. 

We haven't eliminated any other security solutions by adopting Endpoint Security, but we are trying to consolidate our solutions by installing a new FortiGate firewall and client licenses of FortiClient.

Endpoint Security provides the school with fundamental protection against viruses and other malware. It only covers traditional endpoints, not mobile devices, but we've never had any outbreaks. 

The best thing about Symantec is its ability to control our endpoints from a single point. You can manage the antivirus definitions, upgrades, remote scanning, etc., from one console. 

In four years, we had no reason to switch solutions, but lately, we've found that Symantec is slowing down the machines. They are looking to change solutions. I would like to stop the Endpoint Security Client's scan when the device boots. It slows the machine a lot. The scan should only run when the machine is idle. The scan often happens when the machine is at its peak load. 

I would also like Symantec to add ransomware protection. If a machine is infected by ransomware, it's hard to recover the data. We don't have any data on the client, so we're not overly concerned about that. Still, it would be nice to have this feature if there are any future problems. 

My client has been using Endpoint Security for two or three years.

Endpoint Security is stable. 

Endpoint Security is a scalable tool. 

I rate Symantec support a nine out of ten. I only had to contact them once in ten years, and the support was excellent. They solved the problem in ten minutes.

Positive

We're looking at other solutions. We mainly want something that doesn't experience performance degradation during scans or updates. 

I started to work with this client two years after implementation. I have been managing the solution for a year and a half. I provide them with renewals and updates when necessary. It doesn't require much maintenance. I didn't have to visit the premises this year.

The price of Symantec is on the higher end. They face some competition from a company called Quick Heal, which is much cheaper than Endpoint Security. They offer three years of protection at just 900 rupees.

I rate Symantec Endpoint Security an eight out of ten. My first piece of advice is not to deploy Endpoint Security on traditional machines because it'll slow it down. India is a price-sensitive market. Many companies won't pay attention to the speed of a hard drive. They'll only look at the size. They would rather go for a 500 GB hard drive, even if it is not required, rather than a 256 GB SSD. 

If you want to deploy something over and above your operating system's capabilities, you need to have a powerful machine to handle that. Performance is mainly an issue on devices using traditional drives. The performance doesn't deteriorate by more than two percent on an SSD drive, whereas it is more than 15 to 20 percent on an average drive.

I'm an admin in an IT consulting company and we have different companies that use Symantec Endpoint Security Enterprise.

Symantec provides a lot of security for the end user. For example, if I'm going to a website that is not trusted, Symantec will alert me that it's not trusted or it will even block it. It's endpoint security that always gives you alerts about the dos and don'ts before you even get into danger. Some antiviruses will only alert you once you are in danger. With Symantec, you get the alert before you even click on or visit a dangerous site. The detection processes are very good and they have a good notification process to tell you if whatever you are opening or working on is not good for the PC.

I have the solution on my phone and that makes it quite secure. It blocks all ads and malware. Before Symantec, I used to get a lot of ads, especially if I was doing research on the internet. Since I started using Symantec on my phone, it has blocked all of them. And it is connected to my main account on the PC, so it gives me a combined report on whatever I'm doing and whichever sites I've visited.

For us, as an MSP, Symantec is the best for breach prevention. We have been using it for almost two years now and we haven't had any major attacks or ransomware. We are always protected. Previously, before we got to Symantec, one of our clients was attacked by ransomware, but since we deployed Symantec on all our users' endpoints, we haven't had any issues.

In the long run, it has made the security side of our company more solid. Now, we don't battle with viruses and malware. It has helped with our company's growth. Symantec has given us a great sense of assurance and protection. We know that all the devices and endpoints are well secured and that there won't be any major attacks or any damage to them.

The mobile application is valuable. You are able to see the reports of intrusions and the like on mobile devices. That is one of the coolest aspects.

Also, they recently upgraded the solution to provide a graphical interface that gives you an overview of the detections and whatever has been blocked. It gives you a pie chart with a breakdown of whoever is trying to access things.

In addition, it's always running and it doesn't consume a lot of memory, which would slow a PC down.

I have been using Symantec for almost two years. I do the admin part of it for Windows and mobile phones, including installations and reports.

It's very reliable. It's very steady and doesn't give us issues.

The scalability is also 100 percent. Its ability to grow with the organization is positive. It's something that our company wants to use in the long term.

We have used their technical support a few times because we have had challenges with licensing issues. 

You have to go to the support site and log a ticket. They will assign it to an agent and then the agent will call and assist you with the issue. They have always been helpful whenever we have contacted them.

Positive

We were using Trend Micro. We switched to Symantec because the intrusion level is very low and the alerting system is very good. Symantec gives you an alert whenever you are doing something that is not right. You don't even need a techie to tell you not to do this or that.

The setup is very easy, especially when done by email. You just add the end-users information on Symantec and they get an invite via email. Once they get the link they click on it. That downloads the installation file and installs it for them. Our IT team of four people work on it together.

We get the key from a local partner and we apply it on our portal. From there we push the installation files to the users and install them. Then we do the reporting system.

In terms of maintenance, it's mostly cloud-based. Updates are done automatically.

We do it ourselves.

We have seen ROI. It has saved us a lot of money.

The pricing is good, very moderate, and the licensing is also good. It gives you more room to install a lot of endpoints and it even gives you the opportunity to install it on your mobile phone without any extra cost.

The one issue we have is that whenever we buy a license, it takes us to a new tenant. We communicate with our local partners and they give us the license key. Then, we have to go to the portal and apply it, but sometimes it doesn't work. We then have to create a new administrative account and migrate all our endpoints. That is the only major issue we have been battling with. Apart from that, it's fine.

We already had our eyes set on Symantec because it was something that some of our clients had been using.

I always tell my colleagues in the IT space that Symantec is one of the best antivirus solutions that we have used. Most of our clients, before we approach them, use different solutions so we do a test. We put a virus on their PC to see if their antivirus is able to detect it, and we find that it does not detect that there is a virus or an intrusion on the device. Once we install Symantec, it blocks everything and immediately detects that there is malware or an intrusion on the PC that needs attention.

Symantec is the best when it comes to other antiviruses and endpoint solutions in the global market.

Symantec Endpoint Protection is something I would recommend. It's one of the best.

In one of our client's environments, they need securing of their Active Directory. The solution is the only product with a separate feature to secure Active Directory as part of Symantec Endpoint Security Complete. The client was also looking for an automated endpoint detection solution. That's why we went ahead with it.

The very comprehensive machine learning platform has been very helpful and we have been able to prevent most attacks and detect and respond to those threats within minutes.

The reaction time for any incident has been reduced drastically. When there is an incident, the EDR engine is based on AI/ML behavioral analytics. It takes direct action and remediates the infected file, isolating the endpoint, and establishing communication between the endpoint and Symantec's threat-hunting SOC. It submits the file automatically, meaning that no manual intervention is required. If there is an attack on a weekend, we can completely rely on Symantec, rather than needing someone to manually upload these things.

Most of our incidents, no matter what has occurred, are automatically addressed. This has reduced our efforts and the time we spend on incidents. That has a direct impact on our business operations. It has improved the efficiency of our operations.

The major benefit of having Symantec's API is that you get access to all the methodologies and mechanisms, and it's accessed in a single dashboard. That makes it a one-stop solution, where you can have everything integrated. It also helps us in orchestrating and correlating our security incidents.

An added benefit is that if you have it integrated with your ticketing system, tickets will also be triggered. You get an SMS alert or an email notification, but that's a secondary thing.

The solution has helped organizations enhance their security posture considerably. We haven't faced any breaches so far, meaning we have been protected adequately. We actively perform quality assessments, penetration testing, and we do forensic analysis. In addition, we have third-party SIEM software monitoring all our assets on a day-to-day basis and they haven't identified any anomalies. That means that Symantec is protecting us well, and we have implemented it and been running it for the last three-plus years for multiple clients.

The most valuable features include the

• Active Directory security
• application controls
• endpoint detection and response.

Whenever there is an issue with respect to Active Directory, Symantec identifies the issues and tries to create a signature to mimic the Active Directory-related attacks in their backend labs. They obfuscate the request going to Active Directory. Even though there may be an issue with patches still not being updated by Microsoft, we have compensating control to prevent those kinds of attacks from happening. Once Microsoft releases patches, we immediately implement them. But until then, Symantec will prevent Active Directory compromises.

And, in some cases, the architecture itself is an important feature because Symantec is one of the very few endpoint services that provides an on-premises management system. Currently, most antivirus and protection providers operate entirely from the cloud. That's a differentiating factor with Symantec. This is very critical in an instance where you should not have access to the internet, or you wanted to have it on-premises. In those situations, Symantec is the go-to product.

In addition, for threat hunting, the API is integrated so that we get real-time updates. The threat-hunting is excellent. They're one of the largest civilian cyber intelligence networks. Symantec was an early starter with respect to threat hunting. They have a global SIEM and a global threat-hunting team. They have custom, built-in tools, and their own threat-hunting intelligence mechanism. We completely depend on Symantec's threat-hunting methodology. We have no complaints so far, and it has been an excellent experience working with their threat-hunting team.

Most incidents come through machine learning. In one or two cases we might need the experts, but most of our issues are known. They have a very good AI/ML engine. Based on the signature or the anomaly, when something is detected, the object that is compromised is isolated and we get an immediate response. A link is then initiated between the infected device and Symantec's threat-hunting team.

Symantec is one of a very limited number of products that supports the entire gamut of devices. It is not only Windows devices that it covers but also mobile devices, Mac, Android, iOS, et cetera.

In a few cases, when we enable the IPS/IDS feature, there are performance-related issues on the end devices. If we run quite a few features of Symantec, especially the IPS/IDF, it consumes a lot of processing and memory capacity. We would like to enable all the features, but doing so should not have a direct impact on the performance of the system. If they can come up with an agent that consumes less memory, that would be a great enhancement.

Also, Symantec is not being promoted from a marketing standpoint. I don't see any promotions for it. There are no road shows, marketing efforts, training, or anything organized by Symantec these days, at least in my region. The product is good, but if you're not marketing it people think "Okay, we haven't gotten any updates about the product." We need to have more road shows and promotions, and we need to have people trained in the technical aspects to gain market share.

I have been using Symantec Endpoint Security for about four years.

We don't have any issues with respect to its performance, in general. I rate the stability at nine out of 10.

It is on the cloud so scaling up is not that difficult. I would rate it a 10 out of 10. It's been helping us for the last three years. We have definitely been growing and Symantec has grown along with us.

Because the threat hunting is done by AI/ML, we have only had to reach out to support when there is an issue. If we write them an email, we get responses promptly.

Positive

We are actively using other solutions aside from Symantec because we cater to different clients. We have used CrowdStrike, Sophos, and Palo Alto XDR to name a few.

We have multiple architectures in place. A few of our clients use it on the cloud and a few have a hybrid with on-prem. The cloud-based setup is very straightforward. Once we create the account, it doesn't take more than 30  to 45 minutes for us to get the setup done.

The steps involved for a cloud instance are that an account is created, the agent is downloaded, and you probably have to push the agent to different systems. That can be done via different means and depends on the number of client machines. We can push it via SCCM or other modules or can push it manually from the central drive by having end-users download it. The process is seamless and we have been able to install Symantec on at least 150 machines within three hours. We had three resources deploying the agents on those machines in parallel.

We do regular preventive maintenance as part of our managed services, but with the cloud instance, we have never had any issues. It is on autopilot. What we do is that we regularly check for threats and whether the threats have been quarantined. We download the daily and weekly reports. The maintenance is done by one person.

We have definitely seen a return on investment. In our clients' environments, we haven't faced any downtime because of ransomware or malware attacks. That itself is a good 30 percent return on investment.

And when it comes to employees' time for detecting and responding to threats it has saved them about 50 percent. They never spend days off or weekends working. There is no need to have anyone attend to this set of problems. If the system is up and we have EDR running, it takes care of everything, from isolating the devices to quarantining the file and uploading the file back to the Symantec backend SOC. Everything is automated and it's seamless.

The pricing is pretty much at the market standard. I don't see any issues with it. It depends on case to case. Symantec is not that cheap and it's not that expensive compared to CrowdStrike. I would put them in the "middle block."

When compared to other solutions, I would give Symantec Endpoint Protection 4.5 out of five. It has interesting features, starting with Active Directory Security. There is no other endpoint solution that will help you in preventing lateral-movement attacks on Active Directory. And Active Directory is one of the more critical assets within an organization. Nine out of 10 organizations use Active Directory, and it is so often a targeted asset. Symantec is the only product that has Active Directory security.

Also, it enables us to have a hybrid architecture in which we can have Symantec Endpoint Security on-prem and integrated with the cloud. We can also have the API integrated into our SIEM and SOAR.

We have been using other endpoint security products as well. The advantage of Symantec is that you don't need a separate product to protect your assets such as Linux or Android. It's equivalent to Intune where we can have a single dashboard and have all devices onboarded. 

On top of that, with Symantec, we have application control and DLP to a certain extent. It means we don't have to have multiple products running in the ecosystem. It acts as a consolidated solution with multiple features and functionalities. This reduces the costs and resources that you would need to manage different products. When you have different products, it leads to cumbersome processes and it is very complex to manage infrastructure. Having Symantec on the cloud makes endpoint protection seamless. We can download the agent, run it, and we are up and running within 30 minutes.

I would recommend it, but you should do a PoC. Every use case is different, so I would definitely recommend seeing whether it blocks legitimate traffic or a legitimate application or process.

There is a famous saying that only 40 percent of organizations know they are being hacked. The other 60 percent are not aware that they are being compromised. A product like Symantec would certainly enhance the security posture of an organization. It gives senior management pretty decent confidence they have a robust and scalable product with a purpose. We are approaching mitigating 99 to 99.5 percent of attacks from happening. Having said that, other threat-hunting and endpoint detection and response platforms will enhance the overall security posture and drastically bring down the risk level of the ecosystem.

We use the solution in order to protect all the computers and servers that we are using on the premises to have some controls against some threats. We are using it as anti-malware protection on the Endpoint Security side, and for encryptions for the high-risk drives on the encryption side.

Symantec has similar functionality and characteristics compared to other solutions in the market. However, we found it was easier for us to upgrade Endpoint Encryption. The main characteristic and the main advantage that we saw was that it could handle all the settings through a central point.

The solution, especially in older versions, is quite stable.

The scalability is good.

We have many issues with the way that Symantec is a data entity in our active directory. 

We need to protect all personal devices such as mobile phones. We can't do it at the moment via this product. It is a very important aspect that is missing at this moment. If they could add mobile detection, that would be ideal. Currently, we are using a lot of mobiles as we work from our home. 

The support needs to be better. When we upgrade, we can run into issues, and it's hard to get the help we require.

Newer versions can be a bit less stable.

We've been using the solution for the last eight years, more or less.

The solution is mostly stable, however, when we need to upgrade, at this moment we need help due to the fact that we don't have good technical support locally. 

We have been using older versions, as they are stable versions for us and we don't know how to upgrade completely to the latest version. That is the issue that we have at this moment. We need to be trained, however, we don't have any access to training, especially from Symantec. For the last two years, and it is hard.

The scalability is pretty good. We can increase the number of computers managed by the solution, and we can increase the passes. We have been using these solutions for the last eight years due to the fact that we don't have any kind of problems. 

That said, when we tried to upgrade, when we got the newest features, the newest protections, we had a lot of problems as we don't have any Symantec specialists available for us to help us, to train us, and to give the appropriate support. That is the main issue that we have right now.

Technical support needs to be better. We don't have any specialists available for us. We are located in Latin America. We are located in El Salvador, in Central America. We don't have any specialists available for us in order to help us or to teach us how to solve our problems. We are looking online mostly at this point for some advice in blogs and forums. That's not what our expectations were when we signed up. We open tickets through the webpage and nobody happens. We are a little disappointed in that sense.

We have not moved to another security solution due to the pandemic, as we have been working irregularly. We have been closed for around one and a half years. Then we have been working some days in the office, some days from home. It has not been a good moment for us to change the solutions, however, we are thinking about it, not due to its scalability or stability, or even due to licensing. We have been talking about changing because of the lack of good technical support.

It's easy to set up all the devices that are managed by the active directory, however, many devices that we are using right now to work are not managed by the active directory. For example, cell phones or any other intelligent devices. We can't protect them through Symantec Endpoint Protection, Endpoint Security.

For laptops and desktops managed by the active directory, it's relatively easy to deploy. It's not a problem as we only set a policy when a laptop or server or desktop is added to the active directory so that it's transparent. It's added immediately to the Symantec console in a transparent way. 

The deployment is immediate. With the equipment managed by the active directory, it's five minutes or less.

We are a reseller.

We are using Symantec Endpoint Security and we're using Symantec Endpoint Encryption.

We have it implemented on-premises.

I'd advise other companies to consider the solution. It's necessary. If you have a good team of specialists around you, it's a good option.

The most important thing is to have someone to help you, especially if all of your users are working regularly from different places, with different issues, with different connections through your infrastructure. If you don't have the skills, or you don't have good advisers or good technicians to help you, you are lost. 

I'd rate the solution at a seven out of ten.

Symantec Endpoint Security is a comprehensive solution that provides all the packages in one product. The most valuable features of Symantec Endpoint Security are endpoint protection, antivirus, firewall, and policy creation.

The one thing I don't like about Symantec Endpoint Security is the amount of resources it uses.

I have been using Symantec Endpoint Security for ten years.

I rate Symantec Endpoint Security an eight out of ten for stability.

More than 500 users are using this solution in our organization.

I rate Symantec Endpoint Security an eight out of ten for scalability.

I rate Symantec Endpoint Security seven to eight out of ten for the ease of its initial setup.

We implemented the solution through an in-house team. Two to three people can deploy Symantec Endpoint Security in a couple of minutes.

We have seen a return on investment with Symantec Endpoint Security.

Symantec Endpoint Security is a moderately priced solution. On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a five out of ten.

I am working with the latest version of Symantec Endpoint Security. One person is enough for the solution’s maintenance.

Overall, I rate Symantec Endpoint Security an eight out of ten.