Splunk Observability Cloud Reviews

Name: Splunk Observability Cloud
Brand: Splunk
Rating: 4.1 (74 reviews)

Vendor: Splunk

4.1 out of 5

74 reviews
95% willing to recommend

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What is Splunk Observability Cloud?

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

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Splunk Observability Cloud is the #2 ranked solution in top Digital Experience Monitoring (DEM) solutions, #6 ranked solution in best Network Monitoring Tools, #6 ranked solution in top Cloud Monitoring Software, #6 ranked solution in Container Management software, #7 ranked solution in Infrastructure Monitoring tools, and #8 ranked solution in APM tools. PeerSpot users give Splunk Observability Cloud an average rating of 8.2 out of 10. Splunk Observability Cloud is most commonly compared to Zabbix: Splunk Observability Cloud vs Zabbix. Splunk Observability Cloud is popular among the large enterprise segment, accounting for 62% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 13% of all views.

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Splunk Observability Cloud

December 2025

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Featured Splunk Observability Cloud reviews

Dhananjay Dileep

Senior Software Engineer at a consultancy with 10,001+ employees

The UI is quite understandable, making it not as complex when compared to the other previous platforms I have worked on. Another thing I could specifically point out is that we can have entire visibility for the entire application performance when we look into Splunk Observability Cloud, and it is much easier to navigate across various aspects such as real user monitoring, application performance monitoring, or synthetic tests, making it stand above the other previous applications I have worked on previously. One thing I should point out is that there are some auto-detectors which are defaultly present in Splunk. For example, if you are configuring a detector for AWS RDS service, you have an auto-detector which detects what the technology is, and you will have a readily available detector, needing only to configure your specific metrics on that, which is one advantage. The dashboards especially stand out, being different compared to the other platforms. Even previously, Splunk Enterprise also had dashboards, but this is different as we can have live metrics through the dashboards, which is quite impressive with how Splunk Observability Cloud has been introduced and it is performing better than the previous Splunk versions.

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Taiwo Ige

IT Operations Engineer at ABC Supply Co. Inc.

The features I appreciate the most about Splunk Observability Cloud are the ServiceNow integration feature, which is very seamless, and that's probably my favorite since ServiceNow is big in the observability industry. Being able to seamlessly create those incidents is the biggest plus. Without that, we probably wouldn't be using Splunk. Just alerting with Splunk Observability Cloud provides significant benefits for my organization, particularly since this is a food and manufacturing company. Alerting the business side before the customer reports an issue helps us to be one step ahead, which is a big feature. Dashboards for the IT executives are also beneficial since they might not be as technical yet can easily read a dashboard. The ability to create something easily interpretable, using color coding and heat maps, allows directors to see value in it. The ability to enrich data with custom metrics in Splunk Observability Cloud has significantly impacted our integrations and app team, the biggest users of Splunk in our environment. The visibility provided and the remediation they gain from reading events have led to increased log ingestion, which is a good problem to have. They can confidently rely on Splunk for monitoring app creations, APIs, and more.

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Abdelmonam LABBOUZ

Splunk Observability Expert

With Splunk Observability Cloud, I appreciate working with open telemetry. The standards of open telemetry are especially useful for collecting data such as traces, matrices, and logs. Splunk respects the standards of open telemetry. This is beneficial. Many clients work with AWS and the cloud in general with multiple solutions such as Datadog, Dynatrace, and Splunk. Working with the standard open telemetry is very advantageous. Splunk Observability Cloud is very simple for users in general, including developers, DevOps, and data teams. It's more straightforward compared to Dynatrace. There are many out-of-the-box solutions proposed by Splunk, such as dashboards for AWS instances, EC2, Fargate, and Lambda. It's very helpful for beginning, especially for monitoring, and the detectors for alerting help understand how the platforms work. The no-sample feature is great. It eliminates blind spots. After completing the instrumentations, we have many dashboards and tests for monitoring infrastructure, particularly CPU and memory. We also use applicative metrics such as JVM, Java Runtime, and many other applicative metrics and testing. For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams. AI analytics have the potential for a lot of functionality. The detectors for alerting may prove useful. When we deploy the instrumentation in the application, we can start using the dashboards immediately. The dashboard building is very helpful for starting work. It's beneficial for monitoring performance and infrastructure, especially when deploying applications with multiple versions with Git. It's important to detect performance issues, such as CPU consumption or memory consumption, particularly over time in Java and Python. For other teams, they need help and guidance to use custom metrics. For observability engineers and specialists, it's straightforward, but for others, it can be challenging. The solution overall is very valuable for me. The time to value was immediate. Once we deployed, we started to use the dashboard directly and began detecting issues. Saving time with automation can save us weeks. It's improving our resilience. It helps us detect issues and increase performance. The solution has been very useful for helping us focus on business-critical initiatives.

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Splunk Observability Cloud mindshare

Product category:

As of January 2026, the mindshare of Splunk Observability Cloud in the Application Performance Monitoring (APM) and Observability category stands at 2.2%, up from 1.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Splunk Observability Cloud	2.2%
Dynatrace	6.6%
Datadog	5.5%
Other	85.7%

Application Performance Monitoring (APM) and Observability

PeerResearch reports based on Splunk Observability Cloud reviews

Type	Title	Date
Category	Application Performance Monitoring (APM) and Observability	Jan 13, 2026	Download
Product	Reviews, tips, and advice from real users	Jan 13, 2026	Download
Comparison	Splunk Observability Cloud vs Datadog	Jan 13, 2026	Download
Comparison	Splunk Observability Cloud vs Dynatrace	Jan 13, 2026	Download
Comparison	Splunk Observability Cloud vs Splunk AppDynamics	Jan 13, 2026	Download

Valuable Features

Splunk Observability Cloud's most valuable features include custom dashboards, log searching, fast search indexing, data integration, and monitoring capabilities. It offers user-friendly visualization options, strong alerting and reporting, and seamless integration with cloud environments. It facilitates end-to-end visibility, real-time problem-solving, and efficient application performance monitoring. Its AI-powered tools enhance operational performance, while custom metrics and open telemetry support comprehensive data analysis and increased resilience. Unified visibility across environments improves threat detection and business operations.

"Splunk Observability Cloud has helped me reduce my mean time to detect, and we have worked on around 80 applications last year for one particular client, and since the MTTR has improved drastically, they have given us 245 applications, which is around 150 applications added to the previous number of applications, which is definitely a performance improvement."
"The dashboards in Splunk Observability Cloud are amazing, and if you configure them correctly, they are amazing, and it is quite fast as well."
"After moving to Splunk Observability Cloud, it is almost zero downtime."

Room for Improvement

Splunk Observability Cloud could benefit from enhanced integration with various platforms, improved user interface, and better customization options. Users also express a need for more straightforward configurations and reduced costs. Enhancements in automation, scaling, and log analysis are desired. There is demand for better support and comprehensive documentation. Additionally, more features for data handling, dashboard flexibility, and performance optimization would be appreciated, along with increased compatibility with third-party tools and more user-friendly AI implementations.

"When we have too many detectors in place for one particular app, such as when I have created 50+ detectors through my account, the entire page becomes a bit loaded when creating the 51st detector, feeling heavy and taking time to load."
"If it is a new deployment and you have a medium client with about 2,000 users or computers or servers, it will take about six months just to install and configure."
"The feedback is that Splunk Observability Cloud is forcing me to modify my logs that I am ingesting in Splunk Observability Cloud in a specific format."

ROI

Many have experienced a clear return on investment with Splunk Observability Cloud through enhanced visibility and improved efficiency. Organizations have reduced downtime, increased productivity, and streamlined processes. Splunk Observability Cloud enables faster troubleshooting and onboarding, boosts operational performance, and improves incident response times. Some report significant cost savings and efficiency gains, while others note benefits such as improved analytics and monitoring capabilities.

Pricing

Splunk Observability Cloud pricing is considered high but competitive compared to similar solutions like Dynatrace and AppDynamics. While some organizations find value in its capabilities justifying the expense, others explore alternatives due to potentially lower costs. Licensing is typically paid annually and can depend on factors like data volume and feature use. Flexible licensing options exist allowing enterprises to choose models that suit their specific needs. Pricing discussions with vendors are crucial for cost efficiency.

"Splunk Observability Cloud is expensive."
"It appears to be expensive compared to competitors."
"Splunk APM is expensive."

Popular Use Cases

Splunk Observability Cloud is primarily used for security management and monitoring. Organizations analyze machine data, manage events, and monitor applications, servers, and network infrastructures. Uses include threat identification, incident tracking, telemetry, log analysis, and infrastructure health. Companies implement real user monitoring, synthetic monitoring, and application performance monitoring to optimize applications, detect performance bottlenecks, and achieve full-stack observability. They create dashboards, alerts, and reports, integrating with platforms like ServiceNow and Git for automatic remediation.

Service and Support

Splunk Observability Cloud's customer service is frequently described as responsive and effective. Many users praise its prompt resolutions and knowledgeable support team, while others highlight room for improvement in response times. Some users commend the support as excellent and highly rated, whereas a few note the challenges with specific technical issues. Despite occasional delays, many express satisfaction with the assistance provided, reflecting a commendable level of customer service and technical support.

Deployment

Many found Splunk Observability Cloud's initial setup easy with a straightforward process, aided by good documentation and support. However, some noted complexities, especially with large-scale deployments requiring network configuration and expert involvement. Deployment timelines varied, generally ranging from hours to a few weeks, influenced by organizational size and infrastructure capabilities. Integration and configuration were areas where challenges arose, needing specific knowledge to fully utilize the platform's features.

Scalability

Splunk Observability Cloud excels in scalability, accommodating diverse organizational needs as they grow. While many acknowledge its seamless scalability, some recognize challenges in managing custom metrics and costs, especially for large-scale deployments. License adjustments might be necessary to increase data ingestion, but overall, it expands efficiently with organizational demands. Budgetary considerations are noted due to pricing models affecting scalability. Despite these factors, it remains efficient in scaling with evolving needs.

Stability

Splunk Observability Cloud is widely regarded as stable with minimal issues. Users report it is generally reliable, with few bugs or glitches. Occasional performance slowdowns occur but are not significant. Subscription limits may lead to some problems, and intermittent issues have been noted, though they are rare. Customer service efficiently addresses reported concerns. Variability in user environments may contribute to differing experiences, but stability is consistently rated highly by most users.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Splunk Observability Cloud Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	8
Large Enterprise	39

By reviewers

By visitors reading reviews
Company Size	Count
Small Business	266
Midsize Enterprise	92
Large Enterprise	586

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Retailer

Government

Outsourcing Company

Performing Arts

Healthcare Company

Insurance Company

Comms Service Provider

University

Transportation Company

Energy/Utilities Company

Real Estate/Law Firm

Media Company

Educational Organization

Construction Company

Hospitality Company

Wholesaler/Distributor

Legal Firm

Marketing Services Firm

Recreational Facilities/Services Company

Consumer Goods Company

Non Profit

Logistics Company

Leisure / Travel Company

Renewables & Environment Company

Pharma/Biotech Company

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Learn more about Splunk Observability Cloud

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?

Log Searching: Efficiently search and analyze logs from various sources.
Data Integration: Seamlessly integrate with multiple environments.
Dashboard Customization: Tailor dashboards to specific monitoring needs.
Monitoring Capabilities: Provides comprehensive insights into application performance.
Security Features: Analyze and address security threats across systems.
Visualization Tools: Enhance data analysis and system performance optimization.

Why consider this for ROI?

Comprehensive Visibility: Gain complete insights into IT infrastructure.
Performance Optimization: Improve overall system performance and efficiency.
Rapid Deployment: Quick setup to meet organization demands swiftly.
Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk Observability Cloud was previously known as Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring.

Splunk Observability Cloud customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Product Categories

Application Performance Monitoring (APM) and Observability

Network Monitoring Software

IT Infrastructure Monitoring

Cloud Monitoring Software

Container Management

Digital Experience Monitoring (DEM)

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Splunk Observability Cloud Reviews Summary
Author info	Rating	Review Summary
Senior Software Engineer at a consultancy with 10,001+ employees	4.5	I've used Splunk Observability Cloud for a year and found it user-friendly, highly scalable, and effective for end-to-end monitoring, though it occasionally lags with many detectors; overall, it significantly improved our application performance visibility and MTTR.
IT Operations Engineer at ABC Supply Co. Inc.	4.0	I've found Splunk Observability Cloud highly effective for alerting, log monitoring, and integration with tools like ServiceNow, though dashboard linking and broader integrations could improve; overall, it's user-friendly and supports strong operational resilience across teams.
Splunk Observability Expert	4.5	I utilized Splunk Observability Cloud for monitoring applications in the energy and hotel sectors. Its open telemetry support and immediate dashboard utility enhance performance detection and troubleshooting, though dashboard customization for specific metrics needs improvement. It's valuable and saves significant time.
Sr Solution Architect at Wipro Limited	3.5	I've used Splunk Observability Cloud for two years to monitor infrastructure and applications, valuing its fast root cause analysis and ease of use, though I wish third-party integrations were smoother and costs were slightly lower.
General Manager at MOCOMSYS	2.5	I use Splunk Real User Monitoring primarily for infrastructure and application monitoring. Its major advantage is SAP application monitoring, but competitors like Dynatrace and Datadog offer superior features. Improvements are needed post-acquisition by Cisco for better market understanding and ROI.
Systems Engineer at a tech vendor with 1,001-5,000 employees	3.5	I've used Splunk Observability Cloud for five years to monitor systems, detect incidents, and create dashboards, appreciating its reliability and features, though the outdated UI needs improvement and user education could be more intuitive.
Manager, Information Technology at Endava	4.0	I use Splunk Observability Cloud for clients and find its dashboards and alerting effective, though setup requires expertise, and integration with ServiceNow and log storage needs improvement. Overall, it’s financially beneficial and supports operational visibility well.
Systems Monitoring Engineer II at a government with 10,001+ employees	3.0	I've found Splunk Observability Cloud's all-in-one licensing valuable, but the clunky interface and metric limits hinder adoption; while there's ROI for cloud apps, I'd advise waiting a year before fully committing to the platform.

Title	Rating	Mindshare	Recommending
Zabbix	4.2	2.5%	95%	108 interviews Add to research
Datadog	4.3	5.5%	97%	210 interviews Add to research

Splunk Observability Cloud Reviews

What is Splunk Observability Cloud?

Featured Splunk Observability Cloud reviews

Splunk Observability Cloud mindshare

PeerResearch reports based on Splunk Observability Cloud reviews

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

Top industries

Compare Splunk Observability Cloud with alternative products

Learn more about Splunk Observability Cloud

Splunk Observability Cloud customers

Related questions

Product Categories

Popular Comparisons