Splunk Observability Cloud and LogicMonitor compete in the observability and monitoring space. Splunk seems to have the upper hand in log analysis and application monitoring features, while LogicMonitor excels in customizability and alert tuning.
Features: Splunk Observability Cloud is known for its advanced log analysis and seamless integration capabilities. It offers extensive dashboards and robust data visualization tools, which provide users with in-depth insights. Additionally, its application performance monitoring (APM) and real user monitoring (RUM) are significant strengths, making it highly favored for complex data environments. On the other hand, LogicMonitor stands out with its customizable dashboards and granular alert tuning. This allows users to create specific monitoring settings, thereby enhancing its suitability for intricate environments. The flexibility and AIOps enhancements further bolster LogicMonitor's offerings, making it a versatile tool for complex systems.
Room for Improvement: Splunk Observability Cloud users have noted the need for better integration with other tools, improved cost management strategies, and more advanced automation. These areas signify potential for growth in improving user experience and operational efficiency. Meanwhile, LogicMonitor could improve with enhanced topology mapping, more advanced dashboard capabilities, and improved alert customization. These improvements would significantly enhance tailorability and user satisfaction.
Ease of Deployment and Customer Service: Splunk Observability Cloud's flexibility allows its use across diverse environments, including on-premises, public, and hybrid clouds. While deployment satisfaction is high, technical support sees mixed reviews, with improvements desired in response times. LogicMonitor similarly supports various cloud environments and is praised for its ease of deployment. However, customers also wish for quicker and more responsive technical support to elevate user experience optimally.
Pricing and ROI: Despite its comprehensive feature set, Splunk Observability Cloud is often noted for its high pricing, which may deter budget-conscious users. Nonetheless, many report positive ROI owing to time and cost savings from streamlined operations. In contrast, LogicMonitor is considered more competitively priced with a straightforward licensing model, providing substantial value and easy accessibility. While both products show an ability to deliver ROI, LogicMonitor is frequently seen as more cost-effective in the long term.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Support from Splunk is not very helpful because Splunk doesn't have a dedicated APM; they only have one APM engineer in Korea.
Problem resolution typically takes between two and five days, which isn't very helpful.
If any issues arise, we can raise a vendor case, and resolutions are provided in a timely and accurate manner.
We've used the solution across more than 250 people, including engineers.
I would rate its scalability a nine out of ten.
The issue is mainly about pricing because if they want to monitor more, it costs money.
I would rate its stability a nine out of ten.
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
We rarely have problems accessing the dashboard or the page.
Customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms.
Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Splunk is a bit expensive since it charges based on the indexing rate of data.
Splunk Observability Cloud is expensive.
It appears to be expensive compared to competitors.
Saving time with automation can save us weeks. It's improving our resilience.
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
It offers unified visibility for logs, metrics, and traces.
LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.
LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.
What are LogicMonitor's key features?
What benefits or ROI should users expect?
LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
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