Splunk Observability Cloud and LogicMonitor compete in the observability and monitoring category. LogicMonitor has an edge due to its cost-effective offerings for mid-sized deployments, despite being premium-priced.
Features: Splunk Observability Cloud provides robust dashboards, advanced log analytics, and extensive cloud integration, enhanced by machine learning features. LogicMonitor offers customizable dashboards, reliable data visualization, granular alert tuning, and detailed reporting.
Room for Improvement: Splunk is challenged by complex configuration, high costs, and desires for better network monitoring integration and user interface simplification. LogicMonitor could enhance its topology mapping, reporting, and AI capabilities, with suggested improvements in dashboard customization.
Ease of Deployment and Customer Service: Splunk Observability Cloud provides on-premises, cloud, and hybrid deployments with improved, yet occasionally complex, support processes. LogicMonitor offers similar deployment options but is generally praised for its support responsiveness and knowledgeability, resulting in a smoother experience.
Pricing and ROI: Splunk Observability Cloud is considered expensive due to its comprehensive features, with concerns about ongoing expenses and data volume charges. LogicMonitor, although premium-priced, is seen as cost-effective for mid-sized deployments, offering a good value for its features and simplicity in licensing. Both solutions report a positive ROI.
Problem resolution typically takes between two and five days, which isn't very helpful.
If any issues arise, we can raise a vendor case, and resolutions are provided in a timely and accurate manner.
They did not have a clear answer.
We've used the solution across more than 250 people, including engineers.
I would rate its scalability an eight out of ten.
We rarely have problems accessing the dashboard or the page.
I would rate its stability a nine out of ten.
It would be beneficial if server details could be retrieved directly in synthetic monitoring.
Customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Splunk Observability Cloud is expensive.
It appears to be expensive compared to competitors.
It offers unified visibility for logs, metrics, and traces.
Saving time with automation can save us weeks. It's improving our resilience.
Unlike other APMs, Splunk's service map is quite effective.
LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.
LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.
What are LogicMonitor's key features?
What benefits or ROI should users expect?
LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.
Splunk Observability Cloud combines log search, data integration, and dashboards for seamless monitoring, enhancing infrastructure visibility and security. Its cloud integration and scalability support diverse environments, improving operational efficiency.
Splunk Observability Cloud offers comprehensive monitoring tools with user-friendly interfaces, enabling end-to-end infrastructure visibility. Its real-time alerting and predictive capabilities enhance security monitoring, while centralized dashboards provide cross-platform visibility. Users benefit from fast data integration and extensive insights into application performance. Despite its advantages, improvements could be made in integration with other tools, data reliability, scalability, and cost management. Users face challenges in configuration complexity and require better automation and endpoint protection features. Enhancing AI integration, alerts, and adaptation for high-throughput services could further improve usability.
What are the key features of Splunk Observability Cloud?In industries like finance and healthcare, Splunk Observability Cloud is implemented for application performance monitoring and infrastructure metrics. Its ability to track incidents and analyze machine data benefits network infrastructure, while distributed tracing and log analysis aid in tackling security threats. Organizations often integrate it for compliance and auditing purposes, enhancing visibility into network traffic and optimizing performance.
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