

In the realm of monitoring solutions, SolarWinds NPM and Splunk Observability Cloud are notable contenders. SolarWinds NPM seems to have an edge when it comes to comprehensive network management capabilities, but Splunk shines in providing a holistic monitoring solution with advanced features.
Features: SolarWinds NPM is recognized for its comprehensive network management, stability, scalability, and real-time monitoring. Splunk Observability Cloud offers advanced APM monitoring, real-time metrics, and deep insights into cloud environments, excelling in handling high data volumes.
Room for Improvement: SolarWinds NPM could enhance its real-time analytics and scalability for larger enterprises, with improvements needed in global deployment compatibility and integration options. Splunk Observability Cloud may require better cost transparency, refined log management, user interface enhancements, and optimization of alerting systems to reduce complexity in data handling.
Ease of Deployment and Customer Service: SolarWinds NPM is praised for seamless on-premises deployment but receives mixed feedback on technical support. Splunk Observability Cloud offers flexible deployment in hybrid clouds, though it may benefit from reducing the learning curve for users and speeding up technical support resolutions.
Pricing and ROI: SolarWinds NPM provides an affordable licensing model for developed markets, though startup costs may be prohibitive for smaller companies. Splunk Observability Cloud, while expensive, offers justifiable pricing due to its in-depth features. Both solutions offer substantial ROI by improving time efficiency and organizational effectiveness.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability.
If there is no timely response, getting a resolution is more difficult.
We had contact with SolarWinds regarding the implementation, and they were helpful.
They have good technical support.
On a scale of 1 to 10, the customer service and technical support deserve a 10.
They have consistently helped us resolve any issues we've encountered.
They often require multiple questions, with five or six emails to get a response.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
We've used the solution across more than 250 people, including engineers.
As we are a growing company transitioning all our applications to the cloud, and with the increasing number of cloud-native applications, Splunk Observability Cloud will help us achieve digital resiliency and reduce our mean time to resolution.
I would rate its scalability a nine out of ten.
The NPM product is stable, particularly when used for simple network monitoring.
When downtime occurs, it raises concerns about how we measure and receive alerts, as everything needs to be in place.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
Customers have given feedback about the delayed response times from the technical team.
I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment.
The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders.
The next release of Splunk Observability Cloud should include a feature that makes it so that when looking at charts and dashboards, and also looking at one environment regardless of the product feature that you're in, APM, infrastructure, RUM, the environment that is chosen in the first location when you sign into Splunk Observability Cloud needs to stay persistent all the way through.
There should be a solution to update OTeL agents from Splunk Observability Cloud itself.
The solution is considered expensive.
Pricing-wise, SolarWinds NPM is more expensive than PRTG.
It is not too pricey and is adequate.
Splunk is a bit expensive since it charges based on the indexing rate of data.
It is expensive, especially when there are other vendors that offer something similar for much cheaper.
I can confidently say our availability improved by forty percent, and downtime was reduced by approximately seventy to eighty percent.
Whenever any node is down in our network, whether it is a server or any network device, we receive information through email that the device is down.
The most valuable feature for us is the database performance analyzer, which we use a lot.
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
| Product | Mindshare (%) |
|---|---|
| SolarWinds NPM | 3.7% |
| Splunk Observability Cloud | 1.3% |
| Other | 95.0% |


| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 33 |
| Large Enterprise | 85 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 10 |
| Large Enterprise | 53 |
SolarWinds NPM is a network performance monitoring tool offering a user-friendly interface with customizable dashboards. It provides real-time tracking of device health, latency, and bandwidth utilization, supporting diverse integration and scalability needs.
SolarWinds NPM's robust features include real-time monitoring of network performance and efficient tracking of device health, latency, and bandwidth utilization. The tool is appreciated for its ease of deployment, scalability, and support for integration with other tools. Features like SNMP monitoring, NetPath, and comprehensive reporting enhance its diagnostic capabilities and network visibility. However, users identify areas for improvement such as real-time analytics, advanced customization options, and enhanced scalability for larger enterprises. Better customer support, improved integrations, and security measures are also desired.
What are the key features of SolarWinds NPM?In enterprise environments, SolarWinds NPM is deployed to monitor network health and device status, sending alerts for any issues. It provides visibility into network performance, tracking bandwidth utilization and server metrics efficiently. Its applications span from monitoring routers, switches, and firewalls to supporting infrastructure monitoring across industries.
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
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