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Nagios XI vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Nagios XI enhances efficiency and time management but concerns about increased costs affect ROI perception across organizations.
Sentiment score
6.9
Organizations saw improved visibility, productivity, and efficiency, with reduced downtime and costs using Splunk Observability Cloud, enhancing KPIs.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability.
 

Customer Service

Sentiment score
6.5
Nagios XI support is mixed; praised for responsiveness but criticized for high cost, complex licensing, and delayed responses.
Sentiment score
7.0
Splunk Observability Cloud support is generally responsive but can be slow, with improvement needed, especially in the APAC region.
On a scale of 1 to 10, the customer service and technical support deserve a 10.
They have consistently helped us resolve any issues we've encountered.
They often require multiple questions, with five or six emails to get a response.
 

Scalability Issues

Sentiment score
7.1
Nagios XI is scalable for small to medium environments but faces challenges in large infrastructures and cloud adaptability.
Sentiment score
7.6
Splunk Observability Cloud is scalable and flexible but can be costly, with challenges in data ingestion and implementation.
If the user interface isn’t presenting data well, it becomes difficult to manage when scaling.
We've used the solution across more than 250 people, including engineers.
As we are a growing company transitioning all our applications to the cloud, and with the increasing number of cloud-native applications, Splunk Observability Cloud will help us achieve digital resiliency and reduce our mean time to resolution.
I would rate its scalability a nine out of ten.
 

Stability Issues

Sentiment score
7.3
Nagios XI is stable, but large deployments may experience performance issues, database problems, and minor network dependencies.
Sentiment score
7.7
Splunk Observability Cloud is highly stable, rated 8-10/10 for reliability, with minor issues usually from user configurations.
It is very stable.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
 

Room For Improvement

Nagios XI's interface is outdated, lacks scalability, needs better cloud integration, APIs, automation, and improved documentation.
Splunk Observability Cloud requires improved integration, scalability, cost-effectiveness, ease of use, monitoring features, customization, and enhanced customer support.
Many tools have poor user interfaces, making them hard to manage and navigate.
The GUI could be improved. It's a bit too basic.
The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders.
The next release of Splunk Observability Cloud should include a feature that makes it so that when looking at charts and dashboards, and also looking at one environment regardless of the product feature that you're in, APM, infrastructure, RUM, the environment that is chosen in the first location when you sign into Splunk Observability Cloud needs to stay persistent all the way through.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
 

Setup Cost

Nagios XI provides cost-efficient enterprise-level monitoring with reasonable pricing, appreciated for its features and open-source options.
Splunk Observability Cloud offers advanced features but can become costly as data volume and infrastructure needs grow.
We are using the free, open-source version.
The pricing for the Nagios XI product is good and better than other solutions.
Splunk is a bit expensive since it charges based on the indexing rate of data.
It is expensive, especially when there are other vendors that offer something similar for much cheaper.
It appears to be expensive compared to competitors.
 

Valuable Features

Nagios XI provides customizable, flexible, and scalable IT infrastructure monitoring with real-time alerts and extensive plugin support.
Splunk Observability Cloud offers seamless data integration, real-time insights, and efficient monitoring, enhancing performance visibility across diverse environments.
Nagios XI simplifies our setup and reduces the time spent configuring monitoring tools.
The alerting system is very effective.
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
 

Categories and Ranking

Nagios XI
Ranking in Network Monitoring Software
17th
Ranking in IT Infrastructure Monitoring
23rd
Ranking in Cloud Monitoring Software
21st
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
Server Monitoring (10th)
Splunk Observability Cloud
Ranking in Network Monitoring Software
6th
Ranking in IT Infrastructure Monitoring
7th
Ranking in Cloud Monitoring Software
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
70
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), Container Management (7th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of September 2025, in the Network Monitoring Software category, the mindshare of Nagios XI is 3.1%, down from 3.8% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Splunk Observability Cloud1.1%
Nagios XI3.1%
Other95.8%
Network Monitoring Software
 

Featured Reviews

Amir  Said - PeerSpot reviewer
Effective alerting enhances network monitoring experience with an easy setup
We love Nagios XI due to the fact that JPS Web is very useful. JPS monitors the modem and performs switching, monitoring the computer, and performing switching. We implement some applications and traffic monitoring. The alerting system is very effective. For instance, if we have an alarm on some RAM storage if the traffic is cut or dropped.
Taiwo Ige - PeerSpot reviewer
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
9%
Government
9%
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise17
Large Enterprise21
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise10
Large Enterprise44
 

Questions from the Community

What do you like most about Nagios XI?
It is an open-source platform with valuable features for performance and stability.
What is your experience regarding pricing and costs for Nagios XI?
The pricing for the Nagios XI product is good and better than other solutions. I would give it a four or five.
What needs improvement with Nagios XI?
The user interface needs improvement. Many tools have poor user interfaces, making them hard to manage and navigate.
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

No data available
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Nagios XI vs. Splunk Observability Cloud and other solutions. Updated: August 2025.
867,370 professionals have used our research since 2012.