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Splunk Observability Cloud vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Organizations saw improved visibility, productivity, and efficiency, with reduced downtime and costs using Splunk Observability Cloud, enhancing KPIs.
Sentiment score
7.3
Zabbix, free and open-source, reduces downtime and costs, improving network stability and significant enterprise savings.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability.
 

Customer Service

Sentiment score
7.0
Splunk Observability Cloud support is generally responsive but can be slow, with improvement needed, especially in the APAC region.
Sentiment score
6.8
Zabbix users praise supportive documentation, community forums, and responsive technical support despite occasional time zone challenges and free version reliance.
On a scale of 1 to 10, the customer service and technical support deserve a 10.
They have consistently helped us resolve any issues we've encountered.
They often require multiple questions, with five or six emails to get a response.
It is so straightforward that I have never had to use the support.
 

Scalability Issues

Sentiment score
7.6
Splunk Observability Cloud is scalable and flexible but can be costly, with challenges in data ingestion and implementation.
Sentiment score
6.9
Zabbix is highly scalable, excels in diverse environments, but large deployments may require database optimization for efficient performance.
We've used the solution across more than 250 people, including engineers.
As we are a growing company transitioning all our applications to the cloud, and with the increasing number of cloud-native applications, Splunk Observability Cloud will help us achieve digital resiliency and reduce our mean time to resolution.
I would rate its scalability a nine out of ten.
Zabbix is very scalable and lightweight.
Zabbix has high scalability.
I would rate its scalability ten out of ten.
 

Stability Issues

Sentiment score
7.7
Splunk Observability Cloud is highly stable, rated 8-10/10 for reliability, with minor issues usually from user configurations.
Sentiment score
7.5
Zabbix is reliable and resource-efficient, performing well with database tuning and handling heavy workloads without crashing.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
Zabbix is very scalable and lightweight.
Zabbix is quite stable, and we haven't had any problems with Zabbix itself.
 

Room For Improvement

Splunk Observability Cloud requires improved integration, scalability, cost-effectiveness, ease of use, monitoring features, customization, and enhanced customer support.
Zabbix users seek improved UI, automation, integration, and customization with enhanced reporting, security, and scalability for non-technical users.
The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders.
The next release of Splunk Observability Cloud should include a feature that makes it so that when looking at charts and dashboards, and also looking at one environment regardless of the product feature that you're in, APM, infrastructure, RUM, the environment that is chosen in the first location when you sign into Splunk Observability Cloud needs to stay persistent all the way through.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
 

Setup Cost

Splunk Observability Cloud offers advanced features but can become costly as data volume and infrastructure needs grow.
Zabbix is cost-effective and flexible, offering open-source monitoring with no licensing fees, low expenses, and optional support costs.
Splunk is a bit expensive since it charges based on the indexing rate of data.
It is expensive, especially when there are other vendors that offer something similar for much cheaper.
It appears to be expensive compared to competitors.
 

Valuable Features

Splunk Observability Cloud offers seamless data integration, real-time insights, and efficient monitoring, enhancing performance visibility across diverse environments.
Zabbix is valued for open-source customization, scalability, comprehensive monitoring, alerting systems, and cost-effective enterprise IT management.
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
Zabbix has a lot of features, including monitoring, status updates, and collecting information telemetry from storages and servers as well.
Zabbix is Linux-based open-source software, and the main use case is to reduce costs.
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
8th
Ranking in Network Monitoring Software
6th
Ranking in IT Infrastructure Monitoring
7th
Ranking in Cloud Monitoring Software
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
69
Ranking in other categories
Container Management (7th), Digital Experience Monitoring (DEM) (2nd)
Zabbix
Ranking in Application Performance Monitoring (APM) and Observability
9th
Ranking in Network Monitoring Software
1st
Ranking in IT Infrastructure Monitoring
1st
Ranking in Cloud Monitoring Software
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
107
Ranking in other categories
Server Monitoring (1st)
 

Mindshare comparison

As of September 2025, in the Network Monitoring Software category, the mindshare of Splunk Observability Cloud is 1.1%, up from 0.6% compared to the previous year. The mindshare of Zabbix is 11.7%, up from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Zabbix11.7%
Splunk Observability Cloud1.1%
Other87.2%
Network Monitoring Software
 

Featured Reviews

Taiwo Ige - PeerSpot reviewer
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.
B Ahmed - PeerSpot reviewer
Enables seamless global client monitoring with reliable remote connectivity
I use the solution to provide a perfect environment for remote connectivity with my clients. Many tools that I require for system maintenance are included. I can easily monitor all of my clients throughout the world I did not give much thought to it, however, improvements could be made to Zabbix.…
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
7%
Retailer
7%
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise10
Large Enterprise44
By reviewers
Company SizeCount
Small Business53
Midsize Enterprise23
Large Enterprise34
 

Questions from the Community

What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What do you like most about Zabbix?
The template system in Zabbix is very beneficial as it saves time in configuration.
What needs improvement with Zabbix?
The reporting is lacking because this is an open-source tool, and nowadays, management's expectation is that the reports should be of high quality and every information should be presented in a con...
 

Comparisons

 

Also Known As

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
No data available
 

Overview

 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about Splunk Observability Cloud vs. Zabbix and other solutions. Updated: September 2025.
867,349 professionals have used our research since 2012.