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SendGrid Reviews

Vendor: Twilio
4.3 out of 5
Badge Ranked 1

What is SendGrid?

Featured SendGrid reviews

SendGrid mindshare

As of December 2025, the mindshare of SendGrid in the Cloud Email category stands at 13.7%, down from 17.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Cloud Email Market Share Distribution
ProductMarket Share (%)
SendGrid13.7%
MailChimp11.2%
Mailgun8.1%
Other67.0%
Cloud Email

PeerResearch reports based on SendGrid reviews

TypeTitleDate
CategoryCloud EmailDec 30, 2025Download
ProductReviews, tips, and advice from real usersDec 30, 2025Download
ComparisonSendGrid vs Amazon WorkMailDec 30, 2025Download
ComparisonSendGrid vs MailChimpDec 30, 2025Download
ComparisonSendGrid vs Fortinet FortiMail CloudDec 30, 2025Download
Suggested products
TitleRatingMindshareRecommending
Amazon WorkMail4.27.0%85%13 interviewsAdd to research
Fortinet FortiMail Cloud4.03.3%88%24 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

Pricing

Review data by company size

By reviewers
Company SizeCount
Small Business12
Large Enterprise6
By reviewers
By visitors reading reviews
Company SizeCount
Small Business32
Midsize Enterprise16
Large Enterprise31
By visitors reading reviews

Top industries

By visitors reading reviews
Manufacturing Company
13%
Government
10%
University
8%
Comms Service Provider
7%
Construction Company
7%
Financial Services Firm
7%
Performing Arts
7%
Insurance Company
6%
Computer Software Company
5%
Healthcare Company
3%
Legal Firm
3%
Outsourcing Company
2%
Educational Organization
2%
Non Profit
2%
Hospitality Company
2%
Real Estate/Law Firm
2%
Retailer
2%
Wholesaler/Distributor
1%
Pharma/Biotech Company
1%
Aerospace/Defense Firm
1%
Logistics Company
1%
Marketing Services Firm
1%
Museum Or Institution
1%
Energy/Utilities Company
1%
Transportation Company
1%

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SendGrid customers

Related questions

 
SendGrid Reviews Summary
Author infoRatingReview Summary
Software Developer at a healthcare company with 11-50 employees4.5No summary available
Research Associate at a consultancy with 1,001-5,000 employees4.5No summary available
Senior Software Engineer at a recruiting/HR firm with 1,001-5,000 employees5.0No summary available
Technical architect leader at a tech vendor with 10,001+ employees4.5No summary available
Senior Software Engineer at a consultancy with 51-200 employees4.0No summary available
Director Of Engineering at MakeStories4.0I use SendGrid for marketing and transactional emails, appreciating its easy API documentation and deliverability rate. However, improvements are needed in UI/UX, advanced features, conditional logic, and technical support. Despite these, its deployment and stability earn it an eight out of ten.
Vice President of Operations at BL.INK5.0No summary available
Technical Consultant - Email Deliverability at Adobe4.5I use SendGrid for sending bulk emails through their APIs, which integrate easily with other platforms. It's reliable and easy to set up, though reporting needs improvement as it requires manual data analysis. The platform has decent support and scalability.