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Mailigen vs SendGrid comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mailigen
Ranking in Cloud Email
20th
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SendGrid
Ranking in Cloud Email
1st
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Cloud Email category, the mindshare of Mailigen is 2.1%, up from 0.5% compared to the previous year. The mindshare of SendGrid is 8.2%, down from 19.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
SendGrid8.2%
Mailigen2.1%
Other89.7%
Cloud Email
 

Featured Reviews

it_user245427 - PeerSpot reviewer
Communication Manager at a tech services company with 51-200 employees
​The editor itself needs improvements, but we can communicate in a more engaging way.
Customer Service: It's very high. Technical Support: It's very high. A good example is that they're always keen on helping - I had some problems with the system and they were there with me all the time until the problem was solved. So I can say their customer service is top level.
Amrit Dash - PeerSpot reviewer
Automation Engineer at a educational organization with 11-50 employees
Dynamic templates have streamlined student and parent email campaigns and build consistent engagement
The activity log is a little slower at times, but that is probably just nitpicking an issue. Overall, in general, there are not really very difficult pain points. There are certain issues sometimes when we are trying to handle a very big campaign; we might end up having a little bit less reputation in terms of bounces or spam reports that get detected when we send out the emails. Apart from that, there is not anything that would become a significant pain point. If you don't really have an advanced subscription for SendGrid, it might take a while for you to reach the customer support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were able to send, to our potential clients, a mail proposal and follow who is clicking and reading what in order to prepare additional customized and adjusted offers according to their interest."
"Customer Service: It's very high. Technical Support: It's very high. A good example is that they're always keen on helping - I had some problems with the system and they were there with me all the time until the problem was solved."
"It does everything we need. It's got templating. It's got email validation. It's great."
"The API side of things is valuable. It is flexible enough to handle pretty much anything that needs to be done in an automated manner."
"My integration team likes that it's very easy to integrate and very easy to automate based on activities that happen on our core banking application."
"They have pretty good support in terms of any issues."
"White-listed mail which avoids spam on mail services like Gmail and Yahoo."
"Easy API documentation is the most valuable feature of SendGrid, including its deliverability rate."
"With SendGrid, we have found a perfect solution to that scenario, and we don't have to involve infrastructure team anymore."
"The solution scales well."
 

Cons

"We tried using IT as a survey tool, but at that time the feature was new and did not offer as much functionality as for example Google spreadsheets."
"The editor itself, as it is sometimes a bit complicated to find the features you need."
"For my use case, SendGrid is very good. The cost could potentially be improved, though I am not very familiar with pricing details."
"SendGrid could improve pricing flexibility and offer more detailed analytics without extra cost."
"A long time ago, I may have had an issue, and I had to wait for support, which wasn't that helpful. However, that was a very long time ago. Overall, I've had a good experience."
"If you don't really have an advanced subscription for SendGrid, it might take a while for you to reach the customer support."
"They are backlogged on feature requests, which is a bit of a shame really."
"SendGrid has positively impacted my organization as we moved to it from our own email servers, though it also gives us less control over everything."
"They should make the solution more user-friendly."
"SendGrid is a great solution. I don't have any areas of improvement."
 

Pricing and Cost Advice

Information not available
"We are using the Advanced plan,10K. That is about $100 per month but sometimes we do go over the limit of the plan."
"Its cost can vary. It can go as low as $10 or $15 to $1,000 depending on how much you use it."
"The solution is relatively inexpensive."
"My company pays for SendGrid monthly, and though I cannot share the amount, my feedback is that the vendor should accept other modes of payment apart from a credit card."
"I use the essential plan which is $20 a month. After that, we use the pro which is $90 a month, and had all our costs bundled in."
"The basic plan starts at €90 per month."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
19%
Construction Company
12%
Outsourcing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SendGrid?
My advice is not to buy SendGrid; instead, use alternatives.
What needs improvement with SendGrid?
They should take care of their customers more carefully.
What is your primary use case for SendGrid?
I use the solution to send transactional and promotional emails.
 

Comparisons

 

Overview

 

Sample Customers

Platforma, Studio Moderna, Inspired Communications, Jungle Expert
ScoutMob
Find out what your peers are saying about Mailigen vs. SendGrid and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.