We performed a comparison between Fortinet FortiMail Cloud and SendGrid based on real PeerSpot user reviews.
Find out in this report how the two Cloud Email solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of this solution is the ability to check to see if the email is real."
"This solution is easy to install. The deployment takes about forty-five minutes."
"The encryption features are most valuable to us."
"If there is a problem somewhere Fortinet can act on it immediately. That is very important."
"The implementation was very professional. There are a lot of features I can get through Fortinet and FortiMail, such as security. FortiGuard is the most reliable and professional mitigation center to handle incidents and risk that I have to face."
"It has the best feature for processed mail analysis."
"FortiMail Cloud is very fast."
"The most valuable feature is the advanced threat protection."
"The most valuable feature is the conditions in automation."
"It is easy to set up."
"They have pretty good support in terms of any issues."
"Easy API documentation is the most valuable feature of SendGrid, including its deliverability rate."
"The API side of things is valuable. It is flexible enough to handle pretty much anything that needs to be done in an automated manner."
"My integration team likes that it's very easy to integrate and very easy to automate based on activities that happen on our core banking application."
"It is a stable and scalable solution."
"The solution scales well."
"The downside of this solution is that it is difficult to implement policies on FortiMail."
"They could look at strengthening anti-spam with the newly observed domains."
"It is slightly difficult to configure FortiMail in the cloud with Exchange on-premise, especially the quarantine mailbox access for end-users."
"Networking should be simplified."
"This ease of use and user-friendliness is something we believe could be improved in FortiMail."
"Its GUI needs improvement."
"Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me."
"I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about the login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process."
"SendGrid has room for improvement in the UI/UX or dashboard usability for users. Another area for improvement in the tool is its conditional logic facilities. The response time of SendGrid technical support needs improvement."
"A long time ago, I may have had an issue, and I had to wait for support, which wasn't that helpful. However, that was a very long time ago. Overall, I've had a good experience."
"SendGrid is a great solution. I don't have any areas of improvement."
"Maybe they could have a mobile application to give to admins, so they could see some insights related to the data."
"The contact limit alerts need to be improved."
"The biggest problem that we have faced is with the authentication during login. For certain people, SendGrid requires MFA, which is good as a security feature, but it doesn't always work in all geographies. We've got people and users who are based in Nigeria, and some of those people had real trouble logging into SendGrid because the MFA wouldn't send codes to people on their numbers. The security mechanism that they use for login doesn't work in all geographies."
"The reporting part needs improvement."
"They should make the solution more user-friendly."
Fortinet FortiMail Cloud is ranked 6th in Cloud Email with 18 reviews while SendGrid is ranked 1st in Cloud Email with 12 reviews. Fortinet FortiMail Cloud is rated 8.2, while SendGrid is rated 8.6. The top reviewer of Fortinet FortiMail Cloud writes "A reliable email security solution with deep integration capabilities and exceptionally strong support". On the other hand, the top reviewer of SendGrid writes "Clean and simple to use with good integration capabilities". Fortinet FortiMail Cloud is most compared with Fortinet FortiMail, Microsoft Defender for Office 365, Check Point Harmony Email & Collaboration, Microsoft Exchange Online Protection (EOP) and Sophos Email, whereas SendGrid is most compared with Mailgun, ZeptoMail, MailChimp, Amazon WorkMail and Mailjet. See our Fortinet FortiMail Cloud vs. SendGrid report.
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