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Fortinet FortiMail Cloud vs SendGrid comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Ranking in Cloud Email
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Secure Email Gateway (SEG) (7th)
SendGrid
Ranking in Cloud Email
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Cloud Email category, the mindshare of Fortinet FortiMail Cloud is 3.2%, up from 2.0% compared to the previous year. The mindshare of SendGrid is 15.5%, down from 16.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Market Share Distribution
ProductMarket Share (%)
SendGrid15.5%
Fortinet FortiMail Cloud3.2%
Other81.3%
Cloud Email
 

Featured Reviews

Pravin Mandlik - PeerSpot reviewer
Provides enhanced email security with potential agent compatibility issues
There are definitely features that Fortinet should work on. I'm not the right person to implement those features. For a portable cloud solution, a customer has more affinity towards a solution where endpoint security is already in place. In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor. If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint. From that perspective, Fortinet policies add an extra load to the endpoint. Maybe other solutions have an advantage when it comes to Fortinet.
Rastu Singh - PeerSpot reviewer
Clean and simple to use with good integration capabilities
There are lots of things that are quite good with SendGrid as compared to other platforms. For example, it is very easy to set up, and it is very clean and simple to use. The email integration is fairly easy, and I can say it is reliable. It also allows you to implement services from other platforms as well. So you can have multiple things in a single place. We're using the API. They provide certain add-ons, like Azure add-ons. You can connect with Azure as well. They have decent support in terms of any issues. They have a nice dashboard as well. It gives almost all information in a single place, and it is scalable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The return on investment for us was achieved since we did not have similar incidents again in our environment."
"If there is a problem somewhere Fortinet can act on it immediately. That is very important."
"One of the most beautiful benefits is its integration, as it can seamlessly integrate with any third-party email servers."
"The most valuable feature is the advanced threat protection."
"The most valuable features are email ATB and Malware Analysis."
"This is a solid email monitoring and security system that learns and maintains a two-way dialog with email system administrators."
"The most valuable features are the low price and its ability to integrate with other Fortinet products."
"The product's initial setup is straightforward and simple, making it an easy-to-use tool."
"It is a stable and scalable solution."
"My integration team likes that it's very easy to integrate and very easy to automate based on activities that happen on our core banking application."
"The solution scales well."
"Easy API documentation is the most valuable feature of SendGrid, including its deliverability rate."
"They have pretty good support in terms of any issues."
"It is easy to set up."
"The API side of things is valuable. It is flexible enough to handle pretty much anything that needs to be done in an automated manner."
"The most valuable feature is the conditions in automation."
 

Cons

"The price is relatively expensive."
"The tool's UI can be simple since it's cluttered now and you can't understand where you are going. It's not obvious to find out the menus or things that you are looking to find."
"In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor."
"Networking should be simplified."
"They could look at strengthening anti-spam with the newly observed domains."
"Fortinet policies add an extra load to the endpoint."
"The setup of the rules can be improved. I think it should be simplified and would be the best improvement in the system."
"Email sorting is missing from this solution."
"The contact limit alerts need to be improved."
"The biggest problem that we have faced is with the authentication during login. For certain people, SendGrid requires MFA, which is good as a security feature, but it doesn't always work in all geographies. We've got people and users who are based in Nigeria, and some of those people had real trouble logging into SendGrid because the MFA wouldn't send codes to people on their numbers. The security mechanism that they use for login doesn't work in all geographies."
"They should make the solution more user-friendly."
"A long time ago, I may have had an issue, and I had to wait for support, which wasn't that helpful. However, that was a very long time ago. Overall, I've had a good experience."
"SendGrid has room for improvement in the UI/UX or dashboard usability for users. Another area for improvement in the tool is its conditional logic facilities. The response time of SendGrid technical support needs improvement."
"The reporting part needs improvement."
"SendGrid is a great solution. I don't have any areas of improvement."
"Maybe they could have a mobile application to give to admins, so they could see some insights related to the data."
 

Pricing and Cost Advice

"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."
"It's on a subscribed basis."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"The price of this solution could be more competitive."
"I see how manageable and flexible the licenses are."
"You only have to purchase one license for multiple participants."
"When we're talking about pricing, other products have about the same price. That is normal."
"I use the essential plan which is $20 a month. After that, we use the pro which is $90 a month, and had all our costs bundled in."
"The basic plan starts at €90 per month."
"My company pays for SendGrid monthly, and though I cannot share the amount, my feedback is that the vendor should accept other modes of payment apart from a credit card."
"We are using the Advanced plan,10K. That is about $100 per month but sometimes we do go over the limit of the plan."
"The solution is relatively inexpensive."
"Its cost can vary. It can go as low as $10 or $15 to $1,000 depending on how much you use it."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
University
7%
Financial Services Firm
7%
Non Profit
6%
Manufacturing Company
13%
Government
10%
Comms Service Provider
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
By reviewers
Company SizeCount
Small Business9
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
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Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
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Find out what your peers are saying about Fortinet FortiMail Cloud vs. SendGrid and other solutions. Updated: November 2025.
873,085 professionals have used our research since 2012.