Fortinet FortiMail Cloud vs SendGrid comparison

Fortinet and Twilio are both solutions in the Cloud Email category. Fortinet is ranked #5 with an average rating of 7.3, while Twilio is ranked #1 with an average rating of 8.4. Fortinet holds a 3.6% mindshare in CE, compared to Twilio’s 9.7% mindshare. Additionally, 88% of Fortinet users are willing to recommend the solution, compared to 100% of Twilio users who would recommend it.

Fortinet FortiMail Cloud

Read 24 Fortinet FortiMail Cloud reviews

2,100 Views
294 Comparison Views

88% willing to recommend

SendGrid

Read 21 SendGrid reviews

1,281 Views
1,281 Comparison Views

100% willing to recommend

Fortinet FortiMail Cloud

SendGrid

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Fortinet FortiMail Cloud and SendGrid based on real PeerSpot user reviews.

Find out in this report how the two Cloud Email solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Fortinet FortiMail Cloud vs. SendGrid Report (Updated: March 2026).

Buyer's Guide

Fortinet FortiMail Cloud vs. SendGrid

March 2026

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Helped 884,933 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortinet FortiMail Cloud

Ranking in Cloud Email

5th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Secure Email Gateway (SEG) (8th)

SendGrid

Ranking in Cloud Email

1st

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Cloud Email category, the mindshare of Fortinet FortiMail Cloud is 3.6%, up from 2.8% compared to the previous year. The mindshare of SendGrid is 9.7%, down from 20.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Email Mindshare Distribution
Product	Mindshare (%)
SendGrid	9.7%
Fortinet FortiMail Cloud	3.6%
Other	86.7%

Cloud Email

Featured Reviews

Himashu Rathoe

Senior Network Security Engineer at Vibs

Provides solid functionality and allows room for enhancing content management and support services

They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.

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Niranjan Sharma

Software Developer at a healthcare company with 11-50 employees

Saves server load by sending bulk email notifications efficiently

The best feature SendGrid offers is the ability to send multiple emails at the same time. The ability to send multiple emails at the same time helps my workflow and organization because I do not have to run a loop every time. Once I set all the emails in a comma separator, I can send them to multiple users without creating too much load on my server. SendGrid has positively impacted my organization by solving the notification problem. By using SendGrid, I can easily send notifications to users, and it is simple to use in my Node.js project. SendGrid has helped with notifications because when I send an email, the user knows who is sending it and they can revert back to our CRM team. That is positive for our business and organization.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization."

"The encryption features are most valuable to us."

"The most valuable features are filtering and sandboxing."

"Fortinet is good at providing security beyond our email solution assets."

"Fortinet's support is really good."

"FortiMail Cloud is very fast."

"The most valuable features are email ATB and Malware Analysis."

"The scanners with FortiMail are valuable."

More Fortinet FortiMail Cloud pros

"The solution scales well."

"My integration team likes that it's very easy to integrate and very easy to automate based on activities that happen on our core banking application."

"It is easy to set up."

"The most valuable feature is the conditions in automation."

"Their REST API feature is the most amazing and easy API I have used."

"It is a stable and scalable solution."

"They have pretty good support in terms of any issues."

"Easy API documentation is the most valuable feature of SendGrid, including its deliverability rate."

More SendGrid pros

Cons

"The setup of the rules can be improved. I think it should be simplified and would be the best improvement in the system."

"The downside of this solution is that it is difficult to implement policies on FortiMail."

"They could look at strengthening anti-spam with the newly observed domains."

"Email sorting is missing from this solution."

"I can't see the feedback to the FortiMail gateway."

"Fortinet policies add an extra load to the endpoint."

"It is slightly difficult to configure FortiMail in the cloud with Exchange on-premise, especially the quarantine mailbox access for end-users."

"The customer service and technical support from Fortinet could improve. While they rate between seven and eight, reaching support can sometimes be challenging and time-consuming."

More Fortinet FortiMail Cloud cons

"The biggest problem that we have faced is with the authentication during login. For certain people, SendGrid requires MFA, which is good as a security feature, but it doesn't always work in all geographies. We've got people and users who are based in Nigeria, and some of those people had real trouble logging into SendGrid because the MFA wouldn't send codes to people on their numbers. The security mechanism that they use for login doesn't work in all geographies."

"They are backlogged on feature requests, which is a bit of a shame really."

"They should make the solution more user-friendly."

"Maybe they could have a mobile application to give to admins, so they could see some insights related to the data."

"Customer Service: 4/5. Technical Support: 3/5."

"SendGrid has room for improvement in the UI/UX or dashboard usability for users. Another area for improvement in the tool is its conditional logic facilities. The response time of SendGrid technical support needs improvement."

"The reporting part needs improvement."

"I would prefer an easy plugin for Linux mail installation."

More SendGrid cons

Pricing and Cost Advice

"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."

"It's on a subscribed basis."

"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"

"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."

"You only have to purchase one license for multiple participants."

"I see how manageable and flexible the licenses are."

"The price of this solution could be more competitive."

"The product's price is reasonable."

More Fortinet FortiMail Cloud pricing and cost advice

"The solution is relatively inexpensive."

"I use the essential plan which is $20 a month. After that, we use the pro which is $90 a month, and had all our costs bundled in."

"My company pays for SendGrid monthly, and though I cannot share the amount, my feedback is that the vendor should accept other modes of payment apart from a credit card."

"We are using the Advanced plan,10K. That is about $100 per month but sometimes we do go over the limit of the plan."

"The basic plan starts at €90 per month."

"Its cost can vary. It can go as low as $10 or $15 to $1,000 depending on how much you use it."

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Top Industries

By visitors reading reviews

Computer Software Company

10%

University

Financial Services Firm

Non Profit

Manufacturing Company

10%

Government

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	8
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1
Large Enterprise	6

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?

The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.

See all answers

What needs improvement with Fortinet FortiMail Cloud?

The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.

See all answers

What is your primary use case for Fortinet FortiMail Cloud?

I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...

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What is your experience regarding pricing and costs for SendGrid?

The pricing experience was reasonable at the beginning, but it increased as my email volume grew.

See all answers

What needs improvement with SendGrid?

I think SendGrid is great already as it is. If they keep developing it, that would be beneficial. If I were a power user, then I would probably have some ideas, but it is perfect for my use case. S...

See all answers

What is your primary use case for SendGrid?

Our main use case is integrating SendGrid with Sentinel, and we use the .NET API. For SendGrid with the .NET API, any use case can work. We can accomplish anything, but for example, contact forms w...

See all answers

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Compared 12% of the time

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Compared 9% of the time

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Compared 5% of the time

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Product Reports

Buyer's Guide

Fortinet FortiMail Cloud

March 2026

Download Fortinet FortiMail Cloud product report

Buyer's Guide

SendGrid

February 2026

Download SendGrid product report

Overview

Fortinet FortiMail Cloud is a comprehensive email security solution that protects organizations from advanced threats and ensures secure email communication. It offers robust features such as anti-spam, anti-malware, and data loss prevention to safeguard against email-borne attacks. With its cloud-based deployment, FortiMail Cloud provides scalable and flexible email security without the need for additional hardware or software.

It offers real-time threat intelligence and advanced analytics to detect and block sophisticated threats, including zero-day attacks. FortiMail Cloud also includes encryption capabilities to secure sensitive data and comply with regulatory requirements. With its user-friendly interface and centralized management, organizations can easily configure and monitor email security policies across multiple domains.

FortiMail Cloud provides comprehensive protection against email threats, ensuring business continuity and peace of mind.

Fortinet

SendGrid is a versatile email delivery platform for sending transactional and marketing emails, with APIs for connecting with existing email marketing software. It is used by Fintechs, e-commerce stores, and event management platforms for sending high volumes of emails while following compliance requirements.

The platform offers easy integration and automation, a stable and scalable solution, flexible API, and a high deliverability rate. SendGrid has helped organizations automate communication with clients for commercial campaigns, marketing activities, and transactional tasks, and is the preferred way to communicate with clients for guaranteed delivery.

Twilio

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data

ScoutMob

Buyer's Guide

Fortinet FortiMail Cloud vs. SendGrid

March 2026

Free Report: Fortinet FortiMail Cloud vs. SendGrid

Find out what your peers are saying about Fortinet FortiMail Cloud vs. SendGrid and other solutions. Updated: March 2026.

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