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SendGrid vs Sparkpost comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SendGrid
Ranking in Cloud Email
1st
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
No ranking in other categories
Sparkpost
Ranking in Cloud Email
16th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Cloud Email category, the mindshare of SendGrid is 8.3%, down from 17.9% compared to the previous year. The mindshare of Sparkpost is 2.4%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
SendGrid8.3%
Sparkpost2.4%
Other89.3%
Cloud Email
 

Featured Reviews

Amrit Dash - PeerSpot reviewer
Automation Engineer at a educational organization with 11-50 employees
Dynamic templates have streamlined student and parent email campaigns and build consistent engagement
The activity log is a little slower at times, but that is probably just nitpicking an issue. Overall, in general, there are not really very difficult pain points. There are certain issues sometimes when we are trying to handle a very big campaign; we might end up having a little bit less reputation in terms of bounces or spam reports that get detected when we send out the emails. Apart from that, there is not anything that would become a significant pain point. If you don't really have an advanced subscription for SendGrid, it might take a while for you to reach the customer support.
Rastu Singh - PeerSpot reviewer
Technical Consultant - Email Deliverability at Adobe
A consistent solution for transaction emails with a great option to define speed
The option to define the kind of speed we are looking at is valuable. For example, sometimes, we need to slow down for certain customers and do specific configurations, so we don't want to rush it. Or we can email the customer requesting to send it within two hours. So, if they send 2 million or 3 million, we can do it with SparkPost, which is not possible on SendGrid.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SendGrid provides the best analytics a competent postmaster needs."
"Since switching to SendGrid, I have seen that time is saved, and the trust of the portals like Gmail and Outlook ensures the emails are received quickly with minimum failure, which increases the business."
"They have pretty good support in terms of any issues."
"I use SendGrid for sending marketing emails and confirmation emails from our web pages."
"With SendGrid, we have found a perfect solution to that scenario, and we don't have to involve infrastructure team anymore."
"My integration team likes that it's very easy to integrate and very easy to automate based on activities that happen on our core banking application."
"SendGrid has positively impacted my organization by being a trusted partner for sending emails."
"SendGrid offers features that stand out for me, including that it is very easy to use, especially for a developer."
"The option to define the kind of speed we are looking at is valuable."
 

Cons

"So, don't think that you could do anything with SendGrid on email matters."
"SendGrid has room for improvement in the UI/UX or dashboard usability for users. Another area for improvement in the tool is its conditional logic facilities. The response time of SendGrid technical support needs improvement."
"SendGrid has documentation that is not up to date, and their support team is the worst."
"They are very bad at supporting clients."
"I would prefer an easy plugin for Linux mail installation."
"SendGrid could improve pricing flexibility and offer more detailed analytics without extra cost."
"If you don't really have an advanced subscription for SendGrid, it might take a while for you to reach the customer support."
"SendGrid is a great solution. I don't have any areas of improvement."
"Implementing their services on the platform requires a lot of technical expertise."
 

Pricing and Cost Advice

"The basic plan starts at €90 per month."
"We are using the Advanced plan,10K. That is about $100 per month but sometimes we do go over the limit of the plan."
"I use the essential plan which is $20 a month. After that, we use the pro which is $90 a month, and had all our costs bundled in."
"The solution is relatively inexpensive."
"Its cost can vary. It can go as low as $10 or $15 to $1,000 depending on how much you use it."
"My company pays for SendGrid monthly, and though I cannot share the amount, my feedback is that the vendor should accept other modes of payment apart from a credit card."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Outsourcing Company
14%
Construction Company
11%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise1
Large Enterprise6
No data available
 

Questions from the Community

What needs improvement with SendGrid?
I think there is room for improvement in customer service, up-to-date documentation, and better training.
What is your primary use case for SendGrid?
I use SendGrid for sending marketing emails and confirmation emails from our web pages.
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Comparisons

 

Overview

 

Sample Customers

ScoutMob
Zillow, Quorum, Zip Recruiter, Financial Times, ClickMechanic, Guardian, Comcast, Career Builder,  Twitter, Kayak, LinkedIn, Paypal, Zynga, The New York Times, Ebates, Hubspot, Oracle, Marketo, Intercom, Iterable, Tobi, Houzz, Cordial Intelligent Messaging
Find out what your peers are saying about Twilio, Intuit, Amazon Web Services (AWS) and others in Cloud Email. Updated: September 2026.
913,806 professionals have used our research since 2012.