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SendGrid Reviews

Vendor: Twilio
4.3 out of 5
Badge Ranked 1

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Helped 886,174 peers since 2012

Featured SendGrid reviews

SendGrid mindshare

As of April 2026, the mindshare of SendGrid in the Cloud Email category stands at 8.8%, down from 20.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
SendGrid8.8%
MailChimp7.7%
Amazon WorkMail7.4%
Other76.1%
Cloud Email

PeerResearch reports based on SendGrid reviews

TypeTitleDate
CategoryCloud EmailApr 9, 2026Download
ProductReviews, tips, and advice from real usersApr 9, 2026Download
ComparisonSendGrid vs Amazon WorkMailApr 9, 2026Download
ComparisonSendGrid vs MailChimpApr 9, 2026Download
ComparisonSendGrid vs MailgunApr 9, 2026Download
Suggested products
TitleRatingMindshareRecommending
Amazon WorkMail4.27.4%85%13 interviewsAdd to research
Fortinet FortiMail Cloud4.03.5%88%24 interviewsAdd to research
 
 
Key learnings from peers
Last updated Mar 27, 2026

Valuable Features

Room for Improvement

Pricing

Review data by company size

By reviewers
Company SizeCount
Small Business13
Midsize Enterprise1
Large Enterprise6
By reviewers
By visitors reading reviews
Company SizeCount
Small Business45
Midsize Enterprise23
Large Enterprise40
By visitors reading reviews

Top industries

By visitors reading reviews
Construction Company
9%
Manufacturing Company
9%
Government
9%
Financial Services Firm
8%
University
7%
Comms Service Provider
6%
Marketing Services Firm
6%
Outsourcing Company
6%
Performing Arts
5%
Healthcare Company
4%
Insurance Company
4%
Computer Software Company
3%
Legal Firm
3%
Pharma/Biotech Company
3%
Transportation Company
3%
Hospitality Company
2%
Educational Organization
2%
Non Profit
2%
Recreational Facilities/Services Company
2%
Recruiting/Hr Firm
2%
Retailer
2%
Energy/Utilities Company
1%
Logistics Company
1%
Consumer Goods Company
1%
Wholesaler/Distributor
1%
Museum Or Institution
1%
Aerospace/Defense Firm
1%

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SendGrid customers

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SendGrid Reviews Summary
Author infoRatingReview Summary
Software Developer at a healthcare company with 11-50 employees4.5I use SendGrid for user and team notifications, especially appreciating its efficient multiple email sending. It solves our notification challenges, integrates easily, and I find it stable, scalable, and fully meets my needs. I recommend it highly.
Software Engineer at Sync Study4.0I use SendGrid primarily for transactional and some marketing emails. I appreciate its excellent documentation, easy APIs, stability, and scalability for developers. While customer support is great, I wish for better AI integrations and improved workflows with other automation tools, giving it an 8/10.
Research Associate at a consultancy with 1,001-5,000 employees4.5I find SendGrid great for email integration and scalability. However, its pricing and email limits are my main concern, especially when compared to AWS SES. Despite this, my overall experience is positive, earning it a 9/10.
Senior Software Engineer at a recruiting/HR firm with 1,001-5,000 employees5.0I use SendGrid for reliable, customizable email sending, especially for certificates, appreciating its fast delivery and tracking over slow SMTP. It saves me time and money, though I wish I could filter delivery reports by company ID. I highly recommend it.
Technical architect leader at a tech vendor with 10,001+ employees4.5I use SendGrid for client notifications, valuing its lag-free sending and API integrations. It's stable, but I seek more versatility and easier connections with third parties, like IBM Watsonx, as we are in early development.
Senior Software Engineer at a consultancy with 51-200 employees4.0I value SendGrid for notifications and its time-saving template customization, handling client branding well. My main issue, however, is being locked out of my account for months due to an unreceived password reset email and unresponsive support.
Marketing at a manufacturing company with 201-500 employees4.0I find SendGrid reliable with excellent deliverability and easy integration, saving significant time through automation. Although costs increase with volume, I want better pricing and analytics, yet it's a stable, valuable platform.
Senior Software Engineer at a tech services company with 51-200 employees3.0I primarily use SendGrid for email notifications and client reports, finding its delivery tracking and reliability excellent. While I wish for better documentation and webhooks, it's a stable, cost-effective solution improving email delivery rates.