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SendGrid Reviews

Vendor: Twilio
4.3 out of 5
Badge Ranked 1

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Featured SendGrid reviews

SendGrid mindshare

As of January 2026, the mindshare of SendGrid in the Cloud Email category stands at 11.9%, down from 19.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Cloud Email Market Share Distribution
ProductMarket Share (%)
SendGrid11.9%
MailChimp9.8%
Mailgun7.3%
Other71.0%
Cloud Email

PeerResearch reports based on SendGrid reviews

TypeTitleDate
CategoryCloud EmailJan 2, 2026Download
ProductReviews, tips, and advice from real usersJan 2, 2026Download
ComparisonSendGrid vs Amazon WorkMailJan 2, 2026Download
ComparisonSendGrid vs MailChimpJan 2, 2026Download
ComparisonSendGrid vs MailgunJan 2, 2026Download
Suggested products
TitleRatingMindshareRecommending
Amazon WorkMail4.26.5%85%13 interviewsAdd to research
Fortinet FortiMail Cloud4.03.3%88%24 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

Pricing

Review data by company size

By reviewers
Company SizeCount
Small Business12
Large Enterprise6
By reviewers
By visitors reading reviews
Company SizeCount
Small Business35
Midsize Enterprise16
Large Enterprise34
By visitors reading reviews

Top industries

By visitors reading reviews
Manufacturing Company
12%
Government
10%
Financial Services Firm
8%
University
8%
Performing Arts
7%
Comms Service Provider
7%
Construction Company
7%
Insurance Company
5%
Computer Software Company
4%
Legal Firm
3%
Healthcare Company
3%
Marketing Services Firm
2%
Hospitality Company
2%
Educational Organization
2%
Non Profit
2%
Outsourcing Company
2%
Real Estate/Law Firm
2%
Recreational Facilities/Services Company
2%
Recruiting/Hr Firm
2%
Retailer
2%
Transportation Company
1%
Museum Or Institution
1%
Aerospace/Defense Firm
1%
Wholesaler/Distributor
1%
Logistics Company
1%
Pharma/Biotech Company
1%
Energy/Utilities Company
1%

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SendGrid Reviews Summary
Author infoRatingReview Summary
Software Developer at a healthcare company with 11-50 employees4.5No summary available
Research Associate at a consultancy with 1,001-5,000 employees4.5No summary available
Senior Software Engineer at a recruiting/HR firm with 1,001-5,000 employees5.0No summary available
Technical architect leader at a tech vendor with 10,001+ employees4.5No summary available
Senior Software Engineer at a consultancy with 51-200 employees4.0No summary available
Director Of Engineering at MakeStories4.0I use SendGrid for marketing and transactional emails, appreciating its easy API documentation and deliverability rate. However, improvements are needed in UI/UX, advanced features, conditional logic, and technical support. Despite these, its deployment and stability earn it an eight out of ten.
Vice President of Operations at BL.INK5.0No summary available
Technical Consultant - Email Deliverability at Adobe4.5I use SendGrid for sending bulk emails through their APIs, which integrate easily with other platforms. It's reliable and easy to set up, though reporting needs improvement as it requires manual data analysis. The platform has decent support and scalability.