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New Relic mindshare

As of August 2025, the mindshare of New Relic in the Application Performance Monitoring (APM) and Observability category stands at 6.0%, down from 9.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
New Relic6.0%
Dynatrace10.2%
Datadog8.5%
Other75.3%
Application Performance Monitoring (APM) and Observability

PeerResearch reports based on New Relic reviews

TypeTitleDate
CategoryApplication Performance Monitoring (APM) and ObservabilityAug 27, 2025Download
ProductReviews, tips, and advice from real usersAug 27, 2025Download
ComparisonNew Relic vs DatadogAug 27, 2025Download
ComparisonNew Relic vs DynatraceAug 27, 2025Download
ComparisonNew Relic vs Splunk AppDynamicsAug 27, 2025Download
Suggested products
TitleRatingMindshareRecommending
Dynatrace4.410.2%95%349 interviewsAdd to research
Zabbix4.23.7%95%107 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business54
Midsize Enterprise34
Large Enterprise45
By reviewers
By visitors reading reviews
Company SizeCount
Small Business538
Midsize Enterprise270
Large Enterprise1280
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
14%
Manufacturing Company
8%
Retailer
6%
Healthcare Company
5%
Real Estate/Law Firm
4%
Government
4%
Media Company
4%
Comms Service Provider
4%
Insurance Company
3%
Educational Organization
3%
University
3%
Non Profit
3%
Construction Company
3%
Performing Arts
2%
Energy/Utilities Company
2%
Outsourcing Company
2%
Transportation Company
2%
Legal Firm
2%
Hospitality Company
2%
Wholesaler/Distributor
1%
Recreational Facilities/Services Company
1%
Consumer Goods Company
1%
Marketing Services Firm
1%
Logistics Company
1%
Pharma/Biotech Company
1%

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New Relic customers

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New Relic Reviews Summary
Author infoRatingReview Summary
linux server administrator at Alice Blue4.0I found New Relic easy to implement and useful for APM monitoring, but its pricing didn’t suit our budget, so we switched to Site24x7, which better met our needs for visibility, server metrics, and log analysis.
SDET ANALYST SENIOR at TSYS3.0I use New Relic for Application Performance Monitoring and server monitoring. However, I find its stability could be improved. I prefer AppDynamics and Dynatrace over New Relic due to these tools' superior performance in my experience.
Head of API at a computer software company with 10,001+ employees3.5I use New Relic for creating dashboards, alerts, and observability resources. Its integration capabilities and dashboards enhance our operational response, though email alert customization and log handling could improve. It's valuable for troubleshooting and resolving issues efficiently, providing decent ROI.
IT Manager at a consultancy with 10,001+ employees4.0We use New Relic to monitor applications, error logs, and Azure Kubernetes, self-hosting it on Kubernetes. It integrates with PagerDuty and ServiceNow for alerts, though improvements could be made in error sorting and log grouping for better issue resolution.
Independent Contractor at a tech services company with 1-10 employees3.5I use New Relic primarily for its APM capabilities for anomaly detection and integration with PagerDuty. While valuable, the licensing structure is challenging compared to Dynatrace, which offers an easier user model and better pricing.
Chief Technology Officer at State of Hawaii4.5We use New Relic APM for monitoring and root-cause analysis, appreciating its simple interface and end-to-end monitoring. It surpasses alternatives like Splunk and AppDynamics. Although effective, we seek improvements in AI analytics for future releases. Deployment is on AWS.
Technical Service Delivery Manager at Noventiq4.0I use New Relic for comprehensive monitoring and end-to-end observability to predict potential system impacts. The APM feature is valuable for recording sessions and diagnosing behaviors, though its pricing could improve. We previously used basic monitoring tools and considered alternatives like Datadog.
Founding Partner at 2Five15.0I use New Relic to ensure applications perform without bugs or bottlenecks, especially during deployment. Its features help pinpoint code issues easily. However, it lacks full support for Azure Web Apps. It effectively identifies performance and user transaction problems.