Microsoft Entra Verified ID Reviews

Name: Microsoft Entra Verified ID
Brand: Microsoft
Rating: 4.0 (5 reviews)

4.0 out of 5

5 reviews
80% willing to recommend

What is Microsoft Entra Verified ID?

Microsoft Entra Verified ID is a managed verifiable credential service that lets organizations build unique user-owned identity scenarios designed for trustworthy, secure, and efficient interactions between people and organizations. Transform the way you perform identity verification with verifiable credentials.

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Microsoft Entra Verified ID is the #5 ranked solution in top Customer Identity and Access Management (CIAM) solutions and #23 ranked solution in top Microsoft Security Suite solutions. PeerSpot users give Microsoft Entra Verified ID an average rating of 8.0 out of 10. Microsoft Entra Verified ID is most commonly compared to Microsoft Intune: Microsoft Entra Verified ID vs Microsoft Intune. Microsoft Entra Verified ID is popular among the large enterprise segment, accounting for 58% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 20% of all views.

Buyer's Guide

Microsoft Entra Verified ID

May 2025

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Helped 856,873 peers since 2012

Featured Microsoft Entra Verified ID reviews

Andy Yen

Partner marketing at ServiceNow

Microsoft Entra Verified ID has saved time for IT admins. The product helps us save money from the cost of security breaches. It is a more cost-effective solution than others in the market. It comes in a Microsoft suite. You can manage permission and access the products without buying anything additional. I rate it a six out of ten.

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reviewer2112762

IT Manager at a non-profit with 51-200 employees

On a scale of 1 to 10, I rate their support as pretty bad. Microsoft products basically have no support other than the knowledge base, so I would give it a two out of 10. It takes too long, which is the downside of their support. They have a good product but a very bad support team.

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reviewer2596338

Director at a tech services company with 11-50 employees

Entra allows us and our customers to access workloads on Azure and Office 365 securely. We've integrated it with other applications to provide a single pane of glass for user identification, eliminating the need for multiple IDs. Our clients trust Entra ID as an identity service. We have deployed it in many places and always push it to our customers. We tell them that if they have a built-in application identity, they should change it to Entra ID and create application registrations and one identity. MFA can do number matching, and the attacker can't get past it. We have lots of cases like that. Unfortunately, it's really hard to eliminate phishing completely

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Microsoft Entra Verified ID mindshare

Product category:

As of June 2025, the mindshare of Microsoft Entra Verified ID in the Customer Identity and Access Management (CIAM) category stands at 4.0%, down from 7.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Customer Identity and Access Management (CIAM)

PeerResearch reports based on Microsoft Entra Verified ID reviews

Type	Title	Date
Category	Customer Identity and Access Management (CIAM)	Jun 15, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 15, 2025	Download
Comparison	Microsoft Entra Verified ID vs Auth0	Jun 15, 2025	Download
Comparison	Microsoft Entra Verified ID vs Ping Identity Platform	Jun 15, 2025	Download
Comparison	Microsoft Entra Verified ID vs Okta Customer Identity	Jun 15, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Intune	4.1	N/A	94%	271 interviews Add to research
Microsoft Entra ID	4.3	N/A	95%	234 interviews Add to research

Valuable Features

Key features of Microsoft Entra Verified ID include robust security and auditing, seamless integration with Active Directory, and cloud-based functionality. Users value multi-factor authentication, especially number matching, for enhanced anti-phishing measures. The integration provides clarity in login tracking and fraud detection, reducing the need for manual log assessments. The cloud-based setup relieves organizations from server maintenance, enhancing operational efficiency.

"I would recommend this solution to others because it's simple enough to deploy."
"The authentication features of Microsoft Entra Verified ID are valuable. As an infrastructure professional, I appreciate the exceptional integration between on-premises Active Directory features and Entra ID."
"The MFA number matching feature effectively prevents unauthorized access by phishing bad actors who might obtain email credentials. This feature requires users to verify a number on their screen, ensuring they only approve genuine requests."

Room for Improvement

Microsoft Entra Verified ID could improve in reducing friction during two-factor authentication, offering more personalization and integrating biometric features, especially in standard B2C flows. Enhancements are needed in remembering devices and optimizing the timing of multi-factor authentication triggers. Expense is a concern that could be addressed. Some users encounter issues with MFA integration and its consistency. Additionally, there's potential for incorporating AI features for further development.

"Microsoft products basically have no support other than the knowledge base, so I would give it a two out of 10."
"There are issues with the integration of Microsoft Entra Verified ID and MFA. Sometimes, the MFA process doesn't succeed, requiring users to sign out and log back in."
"While Microsoft continues to improve the solution, integrating the ID with biometric features could be enhanced, especially in terms of standard B2C flows for multi-factor authentication. Improvements in remembering devices and the timing of MFA triggers could also be beneficial."

Pricing

"I still feel the pricing is on the higher side for larger customers. They don't pay anything for on-prem Active Directory. Although we receive additional features with Microsoft’s SSO, pricing is an area Microsoft can work on."
"The pricing and setup are standard. With Entra, you choose between P1 and P2 licenses. We recommend having at least one P2 license in a company for better alert management, even though P2 is more expensive."
"If one is cheap and ten is very expensive, I rate the product price as seven."

Popular Use Cases

Microsoft Entra Verified ID is primarily used for single sign-on with business applications. It is partially utilized for employee transitions. Managed Service Providers integrate it for authenticating clients to Office 365 or Azure, including Azure Active Directory integration. Organizations transitioning from VMware Horizon VDI to Azure VDI adopted it for onboarding customers. Some use it as a directory, storing user information and guest accounts, particularly in the non-profit sector.

Service and Support

Microsoft Entra Verified ID's customer service and support are seen as inconsistent. Some users appreciate the straightforward support with good documentation, while others haven't interacted with technical support. Microsoft support is occasionally rated between two to seven out of 10, with some describing it as unresponsive or slow. Verified Support, previously Premier Support, is quicker but more expensive. Generally, expectations for assistance are met with variable satisfaction levels among users.

Deployment

Users found Microsoft Entra Verified ID's initial setup easy and efficient. Its deployment on the cloud took only a few hours, especially with a limited number of users. Those knowledgeable in the process found it straightforward. Guided by Microsoft, the setup received high marks for its ease, with one user rating it nine out of ten. Deployments were completed quickly, reflecting the system's well-guided and user-friendly nature.

Scalability

Microsoft Entra Verified ID demonstrates strong scalability, supporting global operations and daily use. Users can easily scale the number of users according to their requirements due to its license-driven approach. Being a cloud-based service, scalability is effectively managed, providing flexibility and ease of expansion for diverse needs. The solution's capacity to handle numerous users efficiently underlines its capability in adjusting to various user demands while maintaining performance.

Stability

Users find Microsoft Entra Verified ID to be stable, often rating its steadiness highly. Many note its consistent performance, mentioning only a single incident of disruption during an update, which was quickly addressed within an hour. This reliability is highlighted as a strong attribute, with many users expressing confidence in its operational stability. Some users even rate their experience as high as nine out of ten, indicating significant satisfaction with its consistent functionality.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Microsoft Entra Verified ID Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Computer Software Company

20%

Financial Services Firm

Healthcare Company

Manufacturing Company

Comms Service Provider

University

Government

Educational Organization

Real Estate/Law Firm

Retailer

Construction Company

Media Company

Energy/Utilities Company

Performing Arts

Non Profit

Outsourcing Company

Logistics Company

Recreational Facilities/Services Company

Legal Firm

Insurance Company

Marketing Services Firm

Hospitality Company

Transportation Company

Pharma/Biotech Company

International Affairs Institute

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Learn more about Microsoft Entra Verified ID

Face Check with Microsoft Entra Verified ID is a premium privacy-respecting facial matching feature powered by Azure AI services that unlocks high-assurance identity verification at scale. It matches a user's real-time selfie with a trusted identity document – such as a driver’s license or a passport – without ever passing or storing personal data, providing secure, trustworthy verifications for organizations and a quick, simple experience for users.

Learn more about Microsoft Entra Verified ID