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Microsoft Entra Verified ID Reviews

Vendor: Microsoft
4.0 out of 5
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What is Microsoft Entra Verified ID?

Microsoft Entra Verified ID is a managed verifiable credential service that lets organizations build unique user-owned identity scenarios designed for trustworthy, secure, and efficient interactions between people and organizations. Transform the way you perform identity verification with verifiable credentials.

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Microsoft Entra Verified ID is the #5 ranked solution in top Customer Identity and Access Management (CIAM) solutions and #23 ranked solution in top Microsoft Security Suite solutions. PeerSpot users give Microsoft Entra Verified ID an average rating of 8.0 out of 10. Microsoft Entra Verified ID is most commonly compared to Microsoft Intune: Microsoft Entra Verified ID vs Microsoft Intune. Microsoft Entra Verified ID is popular among the large enterprise segment, accounting for 58% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 20% of all views.
Buyer's Guide
Microsoft Entra Verified ID
May 2025
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Helped 856,856 peers since 2012

Featured Microsoft Entra Verified ID reviews

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Microsoft Entra Verified ID mindshare

Product category:
Customer Identity and Access Manageme...
As of June 2025, the mindshare of Microsoft Entra Verified ID in the Customer Identity and Access Management (CIAM) category stands at 4.0%, down from 7.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM)

PeerResearch reports based on Microsoft Entra Verified ID reviews

TypeTitleDate
CategoryCustomer Identity and Access Management (CIAM)Jun 14, 2025Download
ProductReviews, tips, and advice from real usersJun 14, 2025Download
ComparisonMicrosoft Entra Verified ID vs Auth0Jun 14, 2025Download
ComparisonMicrosoft Entra Verified ID vs Ping Identity PlatformJun 14, 2025Download
ComparisonMicrosoft Entra Verified ID vs Okta Customer IdentityJun 14, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Intune4.1N/A94%271 interviewsAdd to research
Microsoft Entra ID4.3N/A95%234 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Key features of Microsoft Entra Verified ID include robust security and auditing, seamless integration with Active Directory, and cloud-based functionality. Users value multi-factor authentication, especially number matching, for enhanced anti-phishing measures. The integration provides clarity in login tracking and fraud detection, reducing the need for manual log assessments. The cloud-based setup relieves organizations from server maintenance, enhancing operational efficiency.
  • "I would recommend this solution to others because it's simple enough to deploy."
  • "The authentication features of Microsoft Entra Verified ID are valuable. As an infrastructure professional, I appreciate the exceptional integration between on-premises Active Directory features and Entra ID."
  • "The MFA number matching feature effectively prevents unauthorized access by phishing bad actors who might obtain email credentials. This feature requires users to verify a number on their screen, ensuring they only approve genuine requests."

Room for Improvement

Microsoft Entra Verified ID could improve in reducing friction during two-factor authentication, offering more personalization and integrating biometric features, especially in standard B2C flows. Enhancements are needed in remembering devices and optimizing the timing of multi-factor authentication triggers. Expense is a concern that could be addressed. Some users encounter issues with MFA integration and its consistency. Additionally, there's potential for incorporating AI features for further development.
  • "Microsoft products basically have no support other than the knowledge base, so I would give it a two out of 10."
  • "There are issues with the integration of Microsoft Entra Verified ID and MFA. Sometimes, the MFA process doesn't succeed, requiring users to sign out and log back in."
  • "While Microsoft continues to improve the solution, integrating the ID with biometric features could be enhanced, especially in terms of standard B2C flows for multi-factor authentication. Improvements in remembering devices and the timing of MFA triggers could also be beneficial."

Pricing

  • "I still feel the pricing is on the higher side for larger customers. They don't pay anything for on-prem Active Directory. Although we receive additional features with Microsoft’s SSO, pricing is an area Microsoft can work on."
  • "The pricing and setup are standard. With Entra, you choose between P1 and P2 licenses. We recommend having at least one P2 license in a company for better alert management, even though P2 is more expensive."
  • "If one is cheap and ten is very expensive, I rate the product price as seven."

Popular Use Cases

Microsoft Entra Verified ID is primarily used for single sign-on with business applications. It is partially utilized for employee transitions. Managed Service Providers integrate it for authenticating clients to Office 365 or Azure, including Azure Active Directory integration. Organizations transitioning from VMware Horizon VDI to Azure VDI adopted it for onboarding customers. Some use it as a directory, storing user information and guest accounts, particularly in the non-profit sector.

Service and Support

Microsoft Entra Verified ID's customer service and support are seen as inconsistent. Some users appreciate the straightforward support with good documentation, while others haven't interacted with technical support. Microsoft support is occasionally rated between two to seven out of 10, with some describing it as unresponsive or slow. Verified Support, previously Premier Support, is quicker but more expensive. Generally, expectations for assistance are met with variable satisfaction levels among users.

Deployment

Users found Microsoft Entra Verified ID's initial setup easy and efficient. Its deployment on the cloud took only a few hours, especially with a limited number of users. Those knowledgeable in the process found it straightforward. Guided by Microsoft, the setup received high marks for its ease, with one user rating it nine out of ten. Deployments were completed quickly, reflecting the system's well-guided and user-friendly nature.

Scalability

Microsoft Entra Verified ID demonstrates strong scalability, supporting global operations and daily use. Users can easily scale the number of users according to their requirements due to its license-driven approach. Being a cloud-based service, scalability is effectively managed, providing flexibility and ease of expansion for diverse needs. The solution's capacity to handle numerous users efficiently underlines its capability in adjusting to various user demands while maintaining performance.

Stability

Users find Microsoft Entra Verified ID to be stable, often rating its steadiness highly. Many note its consistent performance, mentioning only a single incident of disruption during an update, which was quickly addressed within an hour. This reliability is highlighted as a strong attribute, with many users expressing confidence in its operational stability. Some users even rate their experience as high as nine out of ten, indicating significant satisfaction with its consistent functionality.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Microsoft Entra Verified ID Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Computer Software Company
20%
Healthcare Company
9%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
6%
University
5%
Government
5%
Real Estate/Law Firm
4%
Educational Organization
4%
Construction Company
3%
Retailer
3%
Media Company
3%
Energy/Utilities Company
3%
Performing Arts
2%
Non Profit
2%
Outsourcing Company
2%
Logistics Company
2%
Recreational Facilities/Services Company
2%
Insurance Company
1%
Legal Firm
1%
Hospitality Company
1%
Marketing Services Firm
1%
Pharma/Biotech Company
1%
International Affairs Institute
1%
Transportation Company
1%

Compare Microsoft Entra Verified ID with alternative products

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Learn more about Microsoft Entra Verified ID

Face Check with Microsoft Entra Verified ID is a premium privacy-respecting facial matching feature powered by Azure AI services that unlocks high-assurance identity verification at scale. It matches a user's real-time selfie with a trusted identity document – such as a driver’s license or a passport – without ever passing or storing personal data, providing secure, trustworthy verifications for organizations and a quick, simple experience for users.

Learn more about Microsoft Entra Verified ID

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Product Categories

Product Categories
Customer Identity and Access Management (CIAM)
Microsoft Security Suite

Popular Comparisons

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Microsoft Entra Verified ID reviews

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PeerSpot user
IT Manager at a non-profit with 51-200 employees
Verified user of Microsoft Entra Verified ID
May 23, 2025
Cloud-based solution simplifies internal and guest account management for non-profit

Pros

"I would recommend this solution to others because it's simple enough to deploy."

Cons

"Microsoft products basically have no support other than the knowledge base, so I would give it a two out of 10."

What is our primary use case?

We deal with the Microsoft Entra Verified ID as a dictionary where we put all the users. We use it more for internal purposes, but we do have a lot of guest accounts there. We are in the non-profit sector.

What is most valuable?

One of the valuable features of the Microsoft Entra Verified ID is that it's cloud-based. The importance of having the Microsoft Entra Verified ID being cloud-based is because we don't need to maintain the server.

*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Read full review (341 words)
PeerSpot user
Director at a tech services company with 11-50 employees
Verified user of Microsoft Entra Verified ID
Dec 17, 2024
MFA number-matching enhances security against phishing threats

Pros

"The MFA number matching feature effectively prevents unauthorized access by phishing bad actors who might obtain email credentials. This feature requires users to verify a number on their screen, ensuring they only approve genuine requests. "

Cons

"While Microsoft continues to improve the solution, integrating the ID with biometric features could be enhanced, especially in terms of standard B2C flows for multi-factor authentication. Improvements in remembering devices and the timing of MFA triggers could also be beneficial. "

What is our primary use case?

We have many use cases. We're an MSP that provides security solutions, and we deployed Entra ID for various clients, primarily for authentication to Office 365 or Azure. We also integrate it with on-prem environments using Azure AD Connect, now called Entra Server, to push identities into Azure Active Directory or Entra ID.

How has it helped my organization?

Entra allows us and our customers to access workloads on Azure and Office 365 securely. We've integrated it with other applications to provide a single pane of glass for user identification, eliminating the need for multiple IDs.

Our clients trust Entra ID as an identity service. We have deployed it in many places and always push it to our customers. We tell them that if they have a built-in application identity, they should change it to Entra ID and create application registrations and one identity.

MFA can do number matching, and the attacker can't get past it. We have lots of cases like that. Unfortunately, it's really hard to eliminate phishing completely

*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Read full review (635 words)
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Find out what your peers are saying about Microsoft Entra Verified ID. Updated May 2025
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GD
Virtualization Engineer at a computer software company with 11-50 employees
Verified user of Microsoft Entra Verified ID
Dec 18, 2024
Has exceptional integration between on-premises Active Directory features

Pros

"The authentication features of Microsoft Entra Verified ID are valuable. As an infrastructure professional, I appreciate the exceptional integration between on-premises Active Directory features and Entra ID. "

Cons

"There are issues with the integration of Microsoft Entra Verified ID and MFA. Sometimes, the MFA process doesn't succeed, requiring users to sign out and log back in. "

What is our primary use case?

We started using Microsoft Entra Verified ID when the Active Directory was changed, and we needed to onboard customers from on-premises to Azure Cloud. For instance, we started using the solution when we did a significant migration from VMware Horizon VDI to Azure VDI. This was our first introduction to it for Azure VDI customers.

How has it helped my organization?

Microsoft Entra Verified ID helped us with single sign-on and logging. It organized everything, allowing a single sign-on process for our cloud customers. We no longer manage multiple domain controllers because Microsoft handles everything, improving our efficiency.

*Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Read full review (584 words)
IP
Group IT Manager at a manufacturing company with 1,001-5,000 employees
Verified user of Microsoft Entra Verified ID
Aug 12, 2024
Helps improve the operational efficiency of businesses

Pros

"The most valuable features of the solution are mainly in the areas of security and auditing."

Cons

"The tool's expensive nature is an area of concern where improvements are required."

What is our primary use case?

In our company, Microsoft Entra Verified ID is not used in a full-fledged capacity. I would say that the product is used partially, specifically when employees are being moved around.

What is most valuable?

The most valuable features of the solution are mainly in the areas of security and auditing.

*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Read full review (562 words)
Andy Yen - PeerSpot user
Partner marketing at a computer software company with 10,001+ employees
Verified user of Microsoft Entra Verified ID
Nov 28, 2023
Offers single sign-on feature for business applications but needs to offer personalized insights

Pros

"I like the Microsoft Authenticator app since it comes with two-factor authentication. "

Cons

"I must do two-factor authentication when I sign in from a different location. It creates friction. It's not personalized for the end user. I would like to see specific insights. "

What is our primary use case?

We use the product as a single sign-on for our business applications. 

How has it helped my organization?

Microsoft Entra Verified ID is our primary way of authenticating into ServiceNow apps. It helps us to stay connected in the company. 

*Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Read full review (259 words)