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Microsoft Entra Verified ID Reviews

Vendor: Microsoft
4.0 out of 5
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What is Microsoft Entra Verified ID?

Microsoft Entra Verified ID is a managed verifiable credential service that lets organizations build unique user-owned identity scenarios designed for trustworthy, secure, and efficient interactions between people and organizations. Transform the way you perform identity verification with verifiable credentials.

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Microsoft Entra Verified ID is the #8 ranked solution in top Customer Identity and Access Management (CIAM) solutions and #20 ranked solution in top Microsoft Security Suite solutions. PeerSpot users give Microsoft Entra Verified ID an average rating of 8.0 out of 10. Microsoft Entra Verified ID is most commonly compared to Microsoft Intune: Microsoft Entra Verified ID vs Microsoft Intune. Microsoft Entra Verified ID is popular among the large enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 19% of all views.
Buyer's Guide
Microsoft Entra Verified ID
December 2025
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Microsoft Entra Verified ID mindshare

Product category:
Customer Identity and Access Manageme...
As of December 2025, the mindshare of Microsoft Entra Verified ID in the Customer Identity and Access Management (CIAM) category stands at 3.4%, down from 4.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Market Share Distribution
ProductMarket Share (%)
Microsoft Entra Verified ID3.4%
Auth016.1%
Okta Workforce Identity13.3%
Other67.2%
Customer Identity and Access Management (CIAM)

PeerResearch reports based on Microsoft Entra Verified ID reviews

TypeTitleDate
CategoryCustomer Identity and Access Management (CIAM)Dec 30, 2025Download
ProductReviews, tips, and advice from real usersDec 30, 2025Download
ComparisonMicrosoft Entra Verified ID vs Okta PlatformDec 30, 2025Download
ComparisonMicrosoft Entra Verified ID vs Auth0 PlatformDec 30, 2025Download
ComparisonMicrosoft Entra Verified ID vs Ping Identity PlatformDec 30, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Intune4.1N/A94%305 interviewsAdd to research
Microsoft Entra ID4.3N/A95%266 interviewsAdd to research
 
 
Key learnings from peers
Last updated Nov 21, 2025

Valuable Features

Key features of Microsoft Entra Verified ID include robust security and auditing, seamless integration with Active Directory, and cloud-based functionality. Users value multi-factor authentication, especially number matching, for enhanced anti-phishing measures. The integration provides clarity in login tracking and fraud detection, reducing the need for manual log assessments. The cloud-based setup relieves organizations from server maintenance, enhancing operational efficiency.
  • "Microsoft Entra Verified ID has helped reduce fraud or impersonation attacks because if you are using a government-sanctioned ID, what is more secure than that?"
  • "Microsoft Entra Verified ID has smoothed out our identity verification process and made it easier for us to authenticate users, making us more confident about our users being who they say they are so we can trust that we have secure logins for all our users."
  • "I find Microsoft Dynamics 365 very easy and useful because most of the users on our end are using Microsoft, thus they are very familiar with the Microsoft Office stack, and some of SharePoint and Teams."

Room for Improvement

Microsoft Entra Verified ID could improve in reducing friction during two-factor authentication, offering more personalization and integrating biometric features, especially in standard B2C flows. Enhancements are needed in remembering devices and optimizing the timing of multi-factor authentication triggers. Expense is a concern that could be addressed. Some users encounter issues with MFA integration and its consistency. Additionally, there's potential for incorporating AI features for further development.
  • "I have not really seen return on investment with Microsoft Entra Verified ID."
  • "There is room for improvement in Microsoft Entra Verified ID, particularly in the integration with other platforms, as they could do better with the API, for example."
  • "I believe there should be an easy provision for the on-premises and for the hybrid environment in Microsoft Entra Verified ID, as there seems to be some difficulty with hybrid implementations, especially in a country like Pakistan where most are transitioning to cloud but not fully migrating, instead opting for hybrid solutions."

Pricing

  • "I still feel the pricing is on the higher side for larger customers. They don't pay anything for on-prem Active Directory. Although we receive additional features with Microsoft’s SSO, pricing is an area Microsoft can work on."
  • "The pricing and setup are standard. With Entra, you choose between P1 and P2 licenses. We recommend having at least one P2 license in a company for better alert management, even though P2 is more expensive."
  • "If one is cheap and ten is very expensive, I rate the product price as seven."

Popular Use Cases

Microsoft Entra Verified ID is primarily used for single sign-on with business applications. It is partially utilized for employee transitions. Managed Service Providers integrate it for authenticating clients to Office 365 or Azure, including Azure Active Directory integration. Organizations transitioning from VMware Horizon VDI to Azure VDI adopted it for onboarding customers. Some use it as a directory, storing user information and guest accounts, particularly in the non-profit sector.

Service and Support

Microsoft Entra Verified ID's customer service and support are seen as inconsistent. Some users appreciate the straightforward support with good documentation, while others haven't interacted with technical support. Microsoft support is occasionally rated between two to seven out of 10, with some describing it as unresponsive or slow. Verified Support, previously Premier Support, is quicker but more expensive. Generally, expectations for assistance are met with variable satisfaction levels among users.

Deployment

Users found Microsoft Entra Verified ID's initial setup easy and efficient. Its deployment on the cloud took only a few hours, especially with a limited number of users. Those knowledgeable in the process found it straightforward. Guided by Microsoft, the setup received high marks for its ease, with one user rating it nine out of ten. Deployments were completed quickly, reflecting the system's well-guided and user-friendly nature.

Scalability

Microsoft Entra Verified ID demonstrates strong scalability, supporting global operations and daily use. Users can easily scale the number of users according to their requirements due to its license-driven approach. Being a cloud-based service, scalability is effectively managed, providing flexibility and ease of expansion for diverse needs. The solution's capacity to handle numerous users efficiently underlines its capability in adjusting to various user demands while maintaining performance.

Stability

Users find Microsoft Entra Verified ID to be stable, often rating its steadiness highly. Many note its consistent performance, mentioning only a single incident of disruption during an update, which was quickly addressed within an hour. This reliability is highlighted as a strong attribute, with many users expressing confidence in its operational stability. Some users even rate their experience as high as nine out of ten, indicating significant satisfaction with its consistent functionality.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Microsoft Entra Verified ID Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business4
Large Enterprise4
By reviewers
By visitors reading reviews
Company SizeCount
Small Business52
Midsize Enterprise22
Large Enterprise88
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
9%
Financial Services Firm
8%
Healthcare Company
7%
Comms Service Provider
7%
Educational Organization
6%
Government
6%
University
5%
Performing Arts
4%
Construction Company
4%
Retailer
4%
Real Estate/Law Firm
3%
Energy/Utilities Company
2%
Media Company
2%
Outsourcing Company
2%
Non Profit
2%
Legal Firm
2%
Logistics Company
2%
Pharma/Biotech Company
1%
Insurance Company
1%
Transportation Company
1%
Renewables & Environment Company
1%
Local Government
1%
Hospitality Company
1%
Marketing Services Firm
1%
Recreational Facilities/Services Company
1%

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Learn more about Microsoft Entra Verified ID

Face Check with Microsoft Entra Verified ID is a premium privacy-respecting facial matching feature powered by Azure AI services that unlocks high-assurance identity verification at scale. It matches a user's real-time selfie with a trusted identity document – such as a driver’s license or a passport – without ever passing or storing personal data, providing secure, trustworthy verifications for organizations and a quick, simple experience for users.

Learn more about Microsoft Entra Verified ID

Related questions

  • 36
Looking for an Identity and Access Management product for an energy and utility organization
  • 10
What are some tips for effective identity and access management to prevent insider data breaches?
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  • 37
What are your best practices for Identity and Access Management (IAM) in the Cloud?
  • 20
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  • 21
How to convince a client that Identity and Access Management (IdAM) is essential for risk elimination?
  • 12
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  • 40
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  • 122
What are the best practices to prevent a Brute Force attack via remote access?
  • 11
Microsoft accounts are going passwordless. What do you think?

Product Categories

Product Categories
Customer Identity and Access Management (CIAM)
Microsoft Security Suite

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Microsoft Entra Verified ID Reviews Summary
Author infoRatingReview Summary
IT Director at Interwood Mobel Pvt Ltd3.5I find Microsoft Dynamics 365 Sales easy to use due to its integration with familiar Microsoft tools, though hybrid implementation needs improvement. Support is helpful, and Microsoft Entra Verified ID enhances user management and security for our hybrid environment.
Senior System Engineer at Prescriptive Data Solutions3.5I've found Microsoft Entra Verified ID simple to set up and useful for secure identity verification, particularly for clients, though user reluctance and limited adoption have made it hard to measure ROI or observe significant organizational impact yet.
IT Associate & Customer Support Analyst at a energy/utilities company with 1,001-5,000 employees5.0I've used Microsoft Entra Verified ID for a year to authenticate users securely; it’s stable, easy to deploy, cost-effective, and improved our login process, though API integration needs work. Overall, it suits our small nonprofit well.
IT Manager at a non-profit with 51-200 employees4.0I use Microsoft Entra Verified ID primarily for internal purposes in the non-profit sector, valuing its cloud-based nature, which eliminates server maintenance. While it's satisfactory, incorporating AI or addressing pricing could enhance its capabilities.
Director at a tech services company with 11-50 employees4.5No summary available
Virtualization Engineer at a computer software company with 11-50 employees4.0No summary available
Group IT Manager at a manufacturing company with 1,001-5,000 employees4.5In our company, we use Microsoft Entra Verified ID partially, mainly during employee relocations. Its most valuable aspects are security and auditing, and it meets all our requirements. However, the solution is expensive compared to Active Directory.
Partner marketing at a computer software company with 10,001+ employees3.0I use Microsoft Entra Verified ID for single sign-on in our business applications. I appreciate the two-factor authentication in the Microsoft Authenticator app, but the mandatory authentication from new locations feels impersonal and causes friction without offering personalized insights.