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Informatica Intelligent Cloud Services Reviews

Vendor: Informatica
4.3 out of 5
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What is Informatica Intelligent Cloud Services?

Informatica Intelligent Cloud Services is a next generation iPaaS, which is made up of a growing number of data management products. The productivity of the environment is accelerated by a common user experience across all products, the AI/ML-driven intelligence of the CLAIRE™ engine, and a microservices architecture.

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Informatica Intelligent Cloud Services is the #11 ranked solution in top Integration Platform as a Service providers. PeerSpot users give Informatica Intelligent Cloud Services an average rating of 8.6 out of 10. Informatica Intelligent Cloud Services is most commonly compared to MuleSoft Anypoint Platform: Informatica Intelligent Cloud Services vs MuleSoft Anypoint Platform. Informatica Intelligent Cloud Services is popular among the large enterprise segment, accounting for 64% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 17% of all views.
Buyer's Guide
Informatica Intelligent Cloud Services
September 2025
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Informatica Intelligent Cloud Services mindshare

As of September 2025, the mindshare of Informatica Intelligent Cloud Services in the Integration Platform as a Service (iPaaS) category stands at 1.1%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Integration Platform as a Service (iPaaS) Market Share Distribution
ProductMarket Share (%)
Informatica Intelligent Cloud Services1.1%
Microsoft Azure Logic Apps13.1%
Boomi iPaaS12.4%
Other73.4%
Integration Platform as a Service (iPaaS)

PeerResearch reports based on Informatica Intelligent Cloud Services reviews

TypeTitleDate
CategoryIntegration Platform as a Service (iPaaS)Sep 15, 2025Download
ProductReviews, tips, and advice from real usersSep 15, 2025Download
ComparisonInformatica Intelligent Cloud Services vs Microsoft Azure Logic AppsSep 15, 2025Download
ComparisonInformatica Intelligent Cloud Services vs MuleSoft Anypoint PlatformSep 15, 2025Download
ComparisonInformatica Intelligent Cloud Services vs SAP Cloud PlatformSep 15, 2025Download
Suggested products
TitleRatingMindshareRecommending
MuleSoft Anypoint Platform4.010.4%92%59 interviewsAdd to research
Microsoft Azure Logic Apps4.113.1%95%40 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Informatica Intelligent Cloud Services is valued for seamless access to cloud-stored data, intuitive no-code mapping, data transformation, and validation. Users appreciate connectors for efficient integration with D365, Snowflake, and databases. It excels in handling large data volumes, offering scalability and security. Features include master data, API management, governance, and data quality. Supports ETL/ELT, cloud application integration, and microservices, utilizing AI and machine learning for data management across domains.
  • "Informatica Intelligent Cloud Services allows us to manage the entire data lifecycle in the insurance domain, supporting microservices architecture and leveraging AI and machine learning for data discovery, quality, and integration."
  • "I recommend Informatica because anyone with a bit of knowledge, even a beginner or intern, can explore, learn, and accomplish development tasks without much difficulty."
  • "The most valuable feature of Informatica Intelligent Cloud Services for me is the availability of connectors."

Room for Improvement

Informatica Intelligent Cloud Services needs improved cost-effectiveness and seamless integration, especially regarding connectivity with multiple technologies. Enhancements in documentation, demo availability, user-friendliness, and search functionality are necessary. Processing speed for large data volumes is slower compared to alternatives. Users face challenges with cache issues, module redundancy, and API limitations. Compatibility with integrations like AI and addressing issues with parameters and transformations would benefit from enhancements.
  • "One thing to consider is that while Informatica Intelligent Cloud Services already integrates with AI platforms, we need to use these tools rigorously and check all these aspects, including machine learning and analytics. I feel that more work needs to be done on this aspect."
  • "We face issues with the API side, as Cloud Application Integration cannot handle large volumes; according to the API page, there is a limitation of 500 records or 500 MB."
  • "The tool is quite good overall, but sometimes the number of modules can be overwhelming. If the development interface could be optimized to have fewer modules, it would be greatly beneficial."

ROI

Informatica Intelligent Cloud Services significantly improved data management efficiency, leading to substantial time savings. Users noted a reduction in manual processes and enhanced data accuracy. Increased operational scalability and improved data integration processes were highlighted. Efficient real-time data transfer resulted in operational cost savings. Users experienced quicker implementation of business solutions and a notable uptick in business productivity. Enhanced data accessibility and streamlined workflows were consistently reported.

Pricing

Enterprise buyers evaluating Informatica Intelligent Cloud Services note its pricing model could be enhanced, with options to pay based on users or data volume. Licensing costs require annual usage-based payments, and additional fees apply for extra services. Users find the pricing competitive and moderate, though considered high akin to premium offerings. Costs are rated three to four out of five in terms of affordability, varying based on use case and data manipulation.
  • "The solution is expensive."
  • "In terms of the licensing for Informatica Intelligent Cloud Services, we had the option of paying based on the number of users and paying based on the volume of data, and we went with the data volume licensing option.Informatica Intelligent Cloud Services isn't as expensive as CIG. The pricing for it is okay, so I'm rating it a four out of five in terms of pricing.We did use the email verification and address validation services which weren't part of the contract, so we had to pay additional fees for those services."
  • "The pricing model is something that can be improved."

Popular Use Cases

Informatica Intelligent Cloud Services is primarily used for data integration, migration, and governance. Organizations employ it for moving legacy data to MDM or cloud systems like SAP S/4HANA and GCP. It supports transformations, data quality, and file transfers, enhancing decision-making and legal compliance. The services are also essential for tasks in data pipeline building and data ingestion, offering scalability and agility in industries like insurance and supporting microservices architecture and AI applications.

Service and Support

Informatica Intelligent Cloud Services customer service often receives praise for its efficiency, with multiple users rating it highly. Customers appreciate prompt solutions for tickets, especially for critical issues, and biweekly interaction with the product team for configurations not yet available. However, some express concerns about response times and repetitive feedback. Ratings vary from eight to ten, with users generally satisfied but desiring more expertise and timely assistance from the support team.

Deployment

Informatica Intelligent Cloud Services' initial setup is straightforward and quick. Deployments initially took about three weeks, facilitated by guidance from Informatica's team, but later installations were completed in a few hours. Once permissions and contracts were established, setup was minimal, and the straightforward nature of the service, especially compared to on-premise tools, required less technical expertise. Users on platforms like AWS and Azure noted ease due to Informatica's management.

Scalability

Informatica Intelligent Cloud Services offers impressive scalability, with users rating it highly. Many organizations appreciate its ease of scaling and robust capabilities. The platform accommodates a diverse range of user counts with dedicated team support. While scalability doesn't present technical issues, costs can increase with more users. Licensing models also support high scalability, earning commendable ratings from multiple perspectives.

Stability

Informatica Intelligent Cloud Services is highly stable according to multiple users. They report consistent availability without major issues. Ratings generally fall around seven or eight, indicating satisfaction with its performance. Most experience no significant downtime, though newcomers may encounter minor bugs and glitches. Users find it reliable for projects and appreciate the lack of major challenges, describing it as a wonderful tool. Stability is consistently praised, reflecting positive user experiences.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Informatica Intelligent Cloud Services Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business2
Large Enterprise7
By reviewers
By visitors reading reviews
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise37
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
17%
Media Company
14%
Insurance Company
12%
Consumer Goods Company
9%
Computer Software Company
5%
Outsourcing Company
5%
University
3%
Hospitality Company
3%
Educational Organization
3%
Legal Firm
3%
Manufacturing Company
3%
Recreational Facilities/Services Company
3%
Logistics Company
2%
Performing Arts
2%
Pharma/Biotech Company
2%
Real Estate/Law Firm
2%
Energy/Utilities Company
2%
Renewables & Environment Company
2%
Retailer
2%
Healthcare Company
2%
Transportation Company
2%
Museum Or Institution
2%

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Informatica Intelligent Cloud Services was previously known as Informatica IICS, IICS.

Informatica Intelligent Cloud Services customers

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Integration Platform as a Service (iPaaS)

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Informatica Intelligent Cloud Services Reviews Summary
Author infoRatingReview Summary
Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte4.5I find Informatica Intelligent Cloud Services highly scalable and secure for handling large data volumes with effective automation and governance. However, cache issues, parameter limitations, and API constraints exist, leading to occasional preference for third-party solutions like Snowflake for cost efficiency.
Senior QA Lead (BI & Dw Practice) at a insurance company with 5,001-10,000 employees4.5In the insurance industry, I leverage Informatica Intelligent Cloud Services for scalable and agile data management, benefiting from features like master data management and AI-driven data quality. Improvements are needed in AI integration, though no alternate solutions were considered.
Data Integration Architect at Endeavour Foundation4.0I use Informatica Intelligent Cloud Services mainly for data integration and pipeline building. The connectors are invaluable for efficient processes. While the interface can be overwhelming, it saves me time despite no tangible ROI yet. A cloud-based approach was chosen for its licensing model.
Data Engineer at a pharma/biotech company with 10,001+ employees4.0I used Informatica Intelligent Cloud Services for ingestion and ETL with heavy transformations. Its cloud data integration mimics PowerCenter effectively, but it demands more intuitive bug fixing. Despite evaluating Firetran, Informatica's robust capabilities stood out, especially in mass ingestion.
Senior Associate at Cognizant4.0I use Informatica Intelligent Cloud Services primarily for file transfers with our Python server. It's a seamless cloud-based solution with AWS, but searching for jobs by file name and improving user-friendliness and support features would be beneficial.
Partner channel manager at Inactic4.0I use Informatica Intelligent Cloud Services for its cloud data governance and data quality features. While I appreciate its unified interface, pricing improvements could attract more customers. I haven't yet experienced a return on investment from using the solution.
Technical Specialist at a tech services company with 10,001+ employees5.0We utilize Informatica Intelligent Cloud Services for data transformations and mapping tasks, appreciating its synchronization features. However, it processes large data volumes slowly and lacks some Power Center transformations, affecting efficiency. Our experience is slightly outdated.
Product Manager at a manufacturing company with 10,001+ employees4.0No summary available