Pega Platform and Informatica IDMC both compete in the realm of enterprise solutions, with Pega having a slight advantage in digital agility and low-code environment, while Informatica excels in data management and governance capabilities.
Features: Pega Platform offers ease of implementation, featuring case management, integration services, and robust BPM capabilities. Its cloud deployment and rapid configuration changes allow quick prototyping. Informatica IDMC provides seamless MDM integration, data quality enhancement, and functionalities like data profiling and data lineage, beneficial for data governance.
Room for Improvement: Pega Platform needs improvements in UI, cloud capabilities, and licensing models, as well as a simpler learning curve. Informatica IDMC could enhance UI and cloud feature parity, along with better integration with third-party applications. Both are considered expensive, which could be refined.
Ease of Deployment and Customer Service: Pega offers varied deployment options with commendable support but may face service delays. Informatica provides flexible deployment with potential initial setup complexities. Both platforms boast responsive support, though additional service costs can be a challenge.
Pricing and ROI: Pega Platform is costly, yet offers substantial ROI for large enterprises in specific use cases like RPA. Informatica IDMC is also pricey, with variable pricing models based on data use and project size, but delivers cost-effective solutions for comprehensive data management, boosting ROI through efficiency improvements.
We see return on investment from this solution in terms of time; time reduction or cost benefits is what we are getting very good results from.
The response time is pretty good because we have someone in-house, who is an expert from Informatica, in our team who can help us with any sort of queries usually.
Due to the tool's maturity limitations, solutions are not always simple and often require workarounds.
For products Master Data Management or related to MDM or Data Governance, there is no way by which we can directly practice, and my team struggles at that point.
The technical support from Pega is very low, rating a one or two out of ten.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
Pega's technical support team is very helpful.
I find Informatica Intelligent Data Management Cloud (IDMC) to be a sustainable and scalable solution.
As a SaaS platform, IDMC is quite scalable and provides complete flexibility.
Currently, big banking providers and insurance providers, even the members for healthcare payers, are using more than millions of operations on a daily or weekly basis.
Stability is crucial because IDMC holds business-critical data, and it needs to be available all the time for business users.
The observability concept in Informatica Intelligent Data Management Cloud (IDMC) needs improvement as the capabilities are not up to the mark compared to the industry.
One of my clients has a requirement; they want to integrate metadata into the process, which means, for example, if I just want to implement a new field into my database, that field needs to be reflected throughout, let's say, 200 mappings. This highlights the need for a data-driven approach.
The licenses are too expensive compared to before, which is why customers are now preferring other data metadata management tools like OneTrust, Collibra, and Azure Purview.
With the recent development of AI agents in Pega Platform 24.2, the adoption is not heavy due to regulations around using external LLM by customers, especially regulated customers in BFSS and healthcare.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
It ranges from a quarter million to a couple of million a year.
The licenses are too expensive compared to before, which is why customers are now preferring other data metadata management tools like OneTrust, Collibra, and Azure Purview.
I think the costs are reasonable for the kinds of features that Informatica Intelligent Data Management Cloud (IDMC) has.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
The pricing is expensive, and this is an issue.
From a licensing perspective, it is higher than the competition.
Informatica Intelligent Data Management Cloud (IDMC) can connect to pretty much any application, including Oracle Analytics and Power BI, and it works quite seamlessly.
The platform's ability to pull in data from other platforms without the need for an additional integration tool enhances its appeal.
In on-premise, we call it EDC for metadata management, while in cloud-based technologies, it is known as the Metadata Command Center, which serves the same purpose as EDC concerning CDGC.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
Management capabilities such as dashboards.
Product | Market Share (%) |
---|---|
Pega Platform | 5.2% |
Informatica Intelligent Data Management Cloud (IDMC) | 1.4% |
Other | 93.4% |
Company Size | Count |
---|---|
Small Business | 42 |
Midsize Enterprise | 24 |
Large Enterprise | 134 |
Company Size | Count |
---|---|
Small Business | 9 |
Midsize Enterprise | 15 |
Large Enterprise | 68 |
Informatica Intelligent Data Management Cloud (IDMC) integrates data quality, governance, and integration with flexible architecture. It supports multiple domains and a data models repository, delivering AI-enhanced data management across cloud-native platforms.
IDMC provides seamless integration and governance capabilities that support diverse data environments. Its comprehensive suite includes customizable workflows, data profiling, and metadata management. AI features, a data marketplace, and performance scalability enhance data management. While its interface poses challenges, its robust matching and cloud-native integration facilities are essential for complex data ecosystems. Users employ IDMC for connecting systems, ensuring data quality, and supporting data compliance but seek better pre-built rules, services, and improved connectivity, especially with platforms like Salesforce. Licensing, cost, and added AI functionalities are areas for potential refinement.
What are the key features of IDMC?IDMC is implemented across industries for data integration, metadata management, and governance. Organizations use it to connect systems, migrate data to cloud environments, and maintain data quality. They manage master data and automate business processes, facilitating data lineage and ensuring compliance with privacy regulations.
Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.
Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.
What are the key features of Pega Platform?In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.
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