iGrafx Process360 Live Platform is valued for its IDEF0 add-on, BPMN and collaboration features, comprehensive web repository, 360 approach, risk and control assessment, Lean Six Sigma notations, process simulations, and KPI integration with real-time monitoring. It simplifies process design, enhances performance, supports data analysis, and provides customizable landing pages. Users praise its user-friendly interface, stable integration with Minitab, and ability to customize processes for various industries, especially in banking and financial services.
- "This product fulfills ninety percent of our needs, and we're happy as users of it."
- "It has increased accountability by providing defined documentation ownership."
- "If you need software to help you easily design processes, make simulations, build value stream mappings, which has some LEAN features, and DMAIC support, I strongly encourage you to go forward and buy iGrafx."
iGrafx Process360 Live Platform users suggest that improvements are needed in usability, particularly for web modeling and ease of linking with ERP systems. There are requests for better integration with iOS, reduced costs, and improved report generation. Users also highlight issues with the printability of complex workflows, a need for more symbols in process modeling, and enhanced language support. Licensing complexity and format limitations for file types pose additional challenges for users.
- "It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
- "I would love to see a template and shapes for customer journey mapping."
- "I would like to see a lower price, although when used correctly, you can have a good return on your investment."
