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SS&C Blue Prism vs iGrafx Process360 Live Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
19th
Ranking in Business Process Management (BPM)
32nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Process Mining (16th)
SS&C Blue Prism
Ranking in Business Process Design
9th
Ranking in Business Process Management (BPM)
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Process Automation (10th), Medical Insurance Claims Software (1st), Insurance Claims Processing (1st), Document Management Software (4th), Low-Code Development Platforms (11th), Intelligent Document Processing (IDP) (6th), Loan Management Software (1st), Document Automation Software (3rd), Business Orchestration and Automation Technologies (9th), AI Customer Experience Personalization (11th), AI Finance & Accounting (4th)
 

Mindshare comparison

As of September 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.9%, up from 1.6% compared to the previous year. The mindshare of SS&C Blue Prism is 1.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
SS&C Blue Prism1.7%
iGrafx Process360 Live Platform2.9%
Other95.4%
Business Process Design
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
Biwod Duncan - PeerSpot reviewer
Account Manager at a manufacturing company with 5,001-10,000 employees
Automation has saved thousands of hours by processing bulk data and managing emails efficiently
The best features SS&C Blue Prism offers include powerful automation, easy-to-use process flow, and excellent integration capabilities. Data manipulation and handling is very easy and user-friendly. It is very secure, especially in handling sensitive data such as credentials. One of my favorite features of SS&C Blue Prism that stands out is its seamless integration with various systems. This includes features such as load balancing, encryption, audit, and spying modes. The capability proves to be a significant advantage when automating tasks across different applications and platforms, which saves a lot of time. The email handling feature is spot-on, and we are able to automate these tasks easily, saving a lot of time. SS&C Blue Prism has positively impacted my organization as it can easily handle a large amount of data, being very scalable. It also saves time through automation of email. It saved a considerable amount of time, more than 5,000 hours of manual work so far. It saved a considerable amount of money as well. The costing metrics will improve largely. It also requires very little coding. Instead of hiring new people trained in a specific tool, we were able to manage this with the existing workforce with a few weekend classes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"The solution is very stable."
"We think iGrafx is well-priced, affordable; you don’t need a lot of license seats, and it has a good, free, downloadable iGrafx Viewer (akin to Adobe Reader)."
"It has simplified compliance with regulations and company standards."
"iGrafx is the most comprehensive way to have all the cross-feeds and the documents related to workflows, like cross-notes."
"Provides a valuable BPMN feature."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."
"We have converted manual processes into RPA processes, leading to significant time, money, and quality savings."
"The key feature of SS&C that I find valuable is the general workflow visibility."
"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."
 

Cons

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"With iGrafx, the implementation and the licensing were pretty complex."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"There are a few areas iGrafx which could improve, probably the biggest area would be to support iOS as well as PC, so clients don’t have to emulate PC on an iOS platform."
"I used the single license product. The entire suite can manage complex organizations, linking it with ERP, but it is not so easy to link it to a new ERP."
"If the price of the solution was more competitive, it would have made things easier for our company to extend the usage."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"This is a tool that covers the low end (e.g. Visio) to high end (e.g. Aris), although it's much less user friendly."
"There is a need for improved integration with external systems in SS&C."
"Regarding improvements, I perceive that the Desktop automation needs enhancements, especially in input stages for dropdown options."
"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."
"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."
 

Pricing and Cost Advice

"My company is trying to replace iGrafx because the license is a little bit expensive."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"I have heard that the solution's pricing is very competitive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
10%
Outsourcing Company
9%
Financial Services Firm
14%
Construction Company
14%
Comms Service Provider
13%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
What is your experience regarding pricing and costs for SS&C Blue Prism?
License management is managed by our project manager and marketing manager, who interact directly with SS&C Blue Prism for renewal processes and acquiring licenses for different environments to...
What needs improvement with SS&C Blue Prism?
Regarding improvements, I perceive that the Desktop automation needs enhancements, especially in input stages for dropdown options. Additionally, getting started with SS&C Blue Prism developmen...
What is your primary use case for SS&C Blue Prism?
My main use case for SS&C Blue Prism is that I have worked for three clients in finance and customer service-based robots. I have worked for BFSI clients and have built around 30 robots in Ente...
 

Also Known As

No data available
SS&C AWD
 

Overview

 

Sample Customers

Multinational Bank
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about SS&C Blue Prism vs. iGrafx Process360 Live Platform and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.