

iGrafx Process360 Live Platform and SS&C Blue Prism compete in the business process management and automation space. iGrafx holds a pricing and customer support edge, while SS&C Blue Prism’s extensive features may justify its higher cost.
Features: iGrafx Process360 Live Platform offers comprehensive process modeling, simulation, and analysis, along with user-friendly tools for ease of use. SS&C Blue Prism provides robust automation and integration with various systems, powerful automation capabilities, and a seamless RPA experience suitable for complex needs.
Room for Improvement: iGrafx Process360 Live Platform could enhance its automation capabilities and expand integration options. Increasing scalability features would also aid larger enterprises. SS&C Blue Prism may benefit from simplifying initial setup, offering more straightforward training materials, and improving cost transparency to attract smaller businesses.
Ease of Deployment and Customer Service: iGrafx is known for straightforward cloud-based deployment with responsive support. SS&C Blue Prism offers flexible deployment, including on-premise and cloud options, with comprehensive support services, though its extensive setup might require more initial effort.
Pricing and ROI: iGrafx generally has lower setup costs with favorable ROI due to efficient process management. SS&C Blue Prism’s higher costs reflect its advanced features, potentially delivering significant ROI over time by optimizing processes through automation and integration.
| Product | Mindshare (%) |
|---|---|
| SS&C Blue Prism | 1.3% |
| iGrafx Process360 Live Platform | 2.8% |
| Other | 95.9% |

| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 5 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Large Enterprise | 7 |
iGrafx Process360 Live Platform integrates IDEF0, supports Lean Six Sigma, and offers comprehensive process modeling, making it a versatile choice for industry-specific needs including risk assessment and enterprise object usage.
iGrafx Process360 Live Platform is known for its capabilities in streamlining workflows, process mining, and scenario simulation. While it simplifies the complexities of BPMN, and provides powerful tools for workflow plotting, documentation, and simulation, it faces challenges in ease of linking with new ERP systems, web modeling complexity, and costs. The platform offers predefined templates for easy process creation, yet it lacks depth in reporting tools and has limited multi-language support which could be improved for broader usability.
What are the key features of iGrafx Process360 Live Platform?Many industries utilize iGrafx Process360 Live Platform for business process modeling, analysis, and management. It is extensively applied in banking for risk assessment, utilizing its BPM capabilities to adhere to ISO 9000 standards. Service-oriented companies use its process design and repository functions for effective process mining and management, making it a valuable tool in managing complex organizational structures.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
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