Celonis vs iGrafx Process360 Live Platform comparison

Why PeerSpot?

Celonis and iGrafx are both solutions in the Process Mining category. Celonis is ranked #2 with an average rating of 8.1, while iGrafx is ranked #16. Celonis holds a 12.9% mindshare in PM, compared to iGrafx’s 2.8% mindshare. Additionally, 100% of Celonis users are willing to recommend the solution, compared to 91% of iGrafx users who would recommend it.

Celonis

Read 60 Celonis reviews

10,696 Views
4,385 Comparison Views

100% willing to recommend

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

3,786 Views
606 Comparison Views

91% willing to recommend

Celonis

iGrafx Process360 Live Plat...

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 1, 2024

iGrafx Process360 Live Platform and Celonis are competing products in process optimization and business transformation. Data shows that while Celonis is acclaimed for its advanced features, iGrafx Process360 Live Platform often scores higher in customer support and pricing satisfaction, suggesting better value for money.

Features: iGrafx Process360 Live Platform excels in process mapping and modeling, emphasizing compliance and governance. Key features include integration with Lean Six Sigma and DMAIC notations, the ability to simulate non-digital assets, and a comprehensive repository for workflows and documents. Celonis offers powerful real-time data analysis and process mining, with features like automated process mapping, a robust analysis matrix, and intuitive UI for business intelligence.

Room for Improvement: iGrafx can enhance its real-time data processing, expand cloud integration capabilities, and simplify its complex user interface. Celonis needs to address integration complexities, improve the accessibility of its customer service, and offer more flexible pricing options to attract budget-conscious organizations.

Ease of Deployment and Customer Service: iGrafx is noted for its straightforward deployment process and responsive customer support, enhancing the onboarding experience. Celonis provides comprehensive implementation services, but integration challenges may arise, and while its customer service is proficient in technical issues, it may be less accessible compared to iGrafx's support.

Pricing and ROI: iGrafx Process360 Live Platform is often preferred for its attractive upfront costs and satisfactory ROI, aligning well with budget-conscious needs. Celonis has a higher initial cost, justified by its analytical capabilities, which many customers see as providing strong long-term ROI. The decision often hinges on whether the analytical depth of Celonis justifies the additional investment.

To learn more, read our detailed Celonis vs. iGrafx Process360 Live Platform Report (Updated: September 2026).

Buyer's Guide

Celonis vs. iGrafx Process360 Live Platform

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Celonis

Ranking in Process Mining

2nd

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

AI Data Analysis (9th)

iGrafx Process360 Live Plat...

Ranking in Process Mining

16th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (19th), Business Process Management (BPM) (32nd)

Mindshare comparison

As of September 2026, in the Process Mining category, the mindshare of Celonis is 12.9%, down from 22.6% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 2.8%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Mining Mindshare Distribution
Product	Mindshare (%)
Celonis	12.9%
iGrafx Process360 Live Platform	2.8%
Other	84.3%

Process Mining

Featured Reviews

Prateek Rao

Partner & Managing Director at a financial services firm with 5,001-10,000 employees

Process intelligence has transformed procurement and order cycles and delivers measurable savings

Celonis can improve in several areas. The initial data modeling and continuous real-time ingestion, especially from non-standard legacy systems, can still be complex and quite resource-intensive, requiring a steep PQL learning curve for non-technical users. Simplifying the interface for business stakeholders would significantly accelerate the process. I think introducing a natural language to query interface would allow business users to query data without writing long PQL. Streamlining guided onboarding flows and offering modular plug-and-play dashboard templates tailored to specific roles would shorten ramp-up time for daily users. I think more transparent and predictable consumption-based pricing models would be helpful as data volume scaling can get costly quickly. I would also love to see native, real-time streaming connectors for unstructured data such as emails and support tickets. The learning curve for new users of Celonis is one of the pain points I raised earlier, and I find it to be quite steep.

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Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I have seen a positive impact of Celonis in my organization, as I receive many testimonials from clients mentioning that process mining has genuinely helped, especially through Celonis."

"The solution offers very good division management."

"What I found most valuable in Celonis is the ease of use. I also like that users can compare and contrast and derive any KPIs, keep track and see what's happening within the process via Celonis."

"Celonis is a great tool and is clearly the leader in process mining."

"find Action Engine for notifying the user, and also Studio Spark, and knowledge models; all these features are useful."

"Celonis' best feature is a new one called Action Flow, an enhanced version of earlier automation features with lots of integration options with other systems so you can access third-party systems and automate some actions there too."

"Celonis is one of the best solutions on the market. It offers you a lot of training materials and exposure to its ecosystem. Celonis is trying its best to prepare an ecosystem for it because, without an ecosystem, you will not be able to scale up."

"The solution has very detailed documentation for technical items so it is very easy for developers to use."

More Celonis pros

"The IDEF0 add-on solution truly integrates all the process maps through intelligent arrow name management."

"The solution has helped our organization because instead of writing long documentation for the shop floor, flow charts make it more attractive for the staff to follow up on and carry out procedures."

"We think iGrafx is well-priced, affordable; you don’t need a lot of license seats, and it has a good, free, downloadable iGrafx Viewer (akin to Adobe Reader)."

"Overall, the solution is very useful and has good features."

"Provides a valuable BPMN feature."

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."

"It has increased accountability by providing defined documentation ownership."

"iGrafx is the most comprehensive way to have all the cross-feeds and the documents related to workflows, like cross-notes."

More iGrafx Process360 Live Platform pros

Cons

"The UI could be improved."

"The solution needs to implement more automation aspects into the product. Right now, it's lacking."

"The way they manage the data should also be improved. There is a lot of room for improvement there because a lot of duplicated data gets created, which should be improved. There should be ease of data management and code management."

"With Celonis, the way to use the product is one of the main difficulties users face in our company."

"They could provide artificial intelligence where, based on data they collect from reference cases, they could give us suggestions."

"I believe one thing I can recommend here is that they create a community atmosphere to assist new users in doing hands-on work."

"The tool must have better process graphs."

"From a development perspective, I think there could be improvements in version control and deployment."

More Celonis cons

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."

"It would be nice to have a Spanish user interface available to us."

"If the price of the solution was more competitive, it would have made things easier for our company to extend the usage."

"Visio is more user-friendly."

"They can reduce the cost of the product and make it easily accessible for consultants."

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."

"Unfortunately, I haven't been able to find a reseller in Mexico."

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."

More iGrafx Process360 Live Platform cons

Pricing and Cost Advice

"It is quite a significant investment. From a cost perspective, they need to reevaluate the licensing model. The cost is justified, but they need to make the licensing model slightly different."

"Celonis is cost-effective."

"Celonis has the highest pricing in the process mining domain."

"The cost of the software for us or the client is on the higher end."

"Celonis is expensive, but it is functional."

"Once we try to scale it up, the product becomes expensive."

"Celonis is a little more expensive than UiPath."

"The solution is expensive."

More Celonis pricing and cost advice

"My company is trying to replace iGrafx because the license is a little bit expensive."

"I have heard that the solution's pricing is very competitive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

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Top Industries

By visitors reading reviews

Manufacturing Company

17%

Financial Services Firm

Outsourcing Company

Computer Software Company

Financial Services Firm

13%

Construction Company

11%

Comms Service Provider

10%

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	6
Large Enterprise	47

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

Questions from the Community

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

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What is your experience regarding pricing and costs for Celonis?

I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.

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What needs improvement with Celonis?

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Comparisons

SAP Signavio Process Manager vs Celonis

Compared 51% of the time

SAP Signavio Process Intelligence vs Celonis

Compared 6% of the time

Microsoft Power Automate vs Celonis

Compared 5% of the time

UiPath Process Mining vs Celonis

Compared 5% of the time

Automation Anywhere vs Celonis

Compared 4% of the time

More Celonis Competitors

ARIS BPA vs iGrafx Process360 Live Platform

Compared 8% of the time

SAP Signavio Process Manager vs iGrafx Process360 Live Platform

Compared 6% of the time

Interfacing Technologies Enterprise Process Center vs iGrafx Process360 Live Platform

Compared 5% of the time

Bizagi vs iGrafx Process360 Live Platform

Compared 4% of the time

Visio vs iGrafx Process360 Live Platform

Compared 4% of the time

More iGrafx Process360 Live Platform Competitors

Product Reports

Buyer's Guide

Celonis

September 2026

Download Celonis product report

Buyer's Guide

iGrafx Process360 Live Platform

September 2026

Download iGrafx Process360 Live Platform product report

Overview

Celonis empowers businesses with process mining, offering automation and AI features that visualize processes, identify bottlenecks, and optimize operations. With seamless integration and user-friendly tools, Celonis adds significant value to businesses aiming for operational efficiency.

Celonis is a leading tool for process mining and optimization, seamlessly connecting with SAP and Oracle systems through pre-built connectors. Its capabilities include visualizing processes, identifying inefficiencies, and optimizing workflows with comprehensive dashboards and action flows. While Celonis scores high on functionality, integration with Microsoft, Azure connectivity, and an improved pricing model are areas for improvement. Training resources and an intuitive interface are essential for users managing frequent updates and complex programming needs. With robust process analysis and automation features, Celonis enhances decision-making and resource allocation.

What key features does Celonis offer?

Process Mining: Visualizes and analyzes business processes to identify inefficiencies.
Automation: Enables streamlined, automated workflows for improved productivity.
AI Capabilities: Enhances process optimization and decision-making with advanced AI.
Integration: Offers pre-built connectors for seamless integration with SAP and Oracle.
Dashboards: Provides comprehensive views of operations to monitor performance.

What benefits or ROI should reviewers look for?

Operational Efficiency: Identifies and resolves bottlenecks, improving workflows.
Resource Optimization: Enables better allocation and utilization of resources.
Informed Decisions: Data-driven insights support strategic decision-making.
Cost Management: Streamlines processes, reducing operational costs.

In finance, procurement, and supply chain, Celonis is utilized to monitor and optimize entire business processes, analyzing data from systems like SAP and Oracle to uncover inefficiencies. Organizations leverage its process analysis and automation triggers for improved performance and resource allocation.

Celonis

iGrafx Process360 Live Platform integrates IDEF0, supports Lean Six Sigma, and offers comprehensive process modeling, making it a versatile choice for industry-specific needs including risk assessment and enterprise object usage.

iGrafx Process360 Live Platform is known for its capabilities in streamlining workflows, process mining, and scenario simulation. While it simplifies the complexities of BPMN, and provides powerful tools for workflow plotting, documentation, and simulation, it faces challenges in ease of linking with new ERP systems, web modeling complexity, and costs. The platform offers predefined templates for easy process creation, yet it lacks depth in reporting tools and has limited multi-language support which could be improved for broader usability.

What are the key features of iGrafx Process360 Live Platform?

IDEF0 Integration: Simplifies process analysis using structured graphical representation.
Lean Six Sigma Support: Enhances efficiency and quality management through integration with Six Sigma methodologies.
Process Simulation: Enables scenario testing to optimize workflows.
BPMN Capabilities: Provides tools for clear representation of business workflows.
KPI Integration: Monitors key performance indicators for continuous improvement.
Collaboration Features: Facilitates teamwork and collaboration during process development.

What benefits should users expect when evaluating iGrafx Process360 Live Platform?

Streamlined Workflows: Efficiently manages and optimizes business processes.
Robust Analysis: Offers deep insights into process performance for decision-making.
Process Mining: Identifies inefficiencies and potential improvements within workflows.
Versatile Application: Suitable for industries like banking and service modeling.

Many industries utilize iGrafx Process360 Live Platform for business process modeling, analysis, and management. It is extensively applied in banking for risk assessment, utilizing its BPM capabilities to adhere to ISO 9000 standards. Service-oriented companies use its process design and repository functions for effective process mining and management, making it a valuable tool in managing complex organizational structures.

iGrafx

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool

Multinational Bank

Buyer's Guide

Celonis vs. iGrafx Process360 Live Platform

September 2026

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