Centreon Reviews

Name: Centreon
Brand: Centreon
Rating: 4.2 (31 reviews)

4.2 out of 5

31 reviews
93% willing to recommend

What is Centreon?

Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.

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Centreon is the #15 ranked solution in top Cloud Monitoring Software, #16 ranked solution in best Network Monitoring Tools, and #22 ranked solution in Infrastructure Monitoring tools. PeerSpot users give Centreon an average rating of 8.4 out of 10. Centreon is most commonly compared to Veeam Data Platform: Centreon vs Veeam Data Platform. Centreon is popular among the large enterprise segment, accounting for 46% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 18% of all views.

Helped 865,384 peers since 2012

Featured Centreon reviews

Simon KONAN

Network engineer at DIRECTION GÉNÉRALE DES IMPÔTS - DGI

The issue my company has with the tool stems from the fact that it didn't give an on-time response to us. The product collects the information, but it fails to send them via SMS, WhatsApp or Telegram. The solution can be used if you want to get email notifications, which is not good for our company because if someone is not in front of their desktop, you can't receive information about an equipment or LAN that is down.

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Caulson Chua

Technical Services Manager at ATS

Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime. The dashboard is user-friendly, and the solution provides good reporting and visibility. The layout is straightforward. You can click on the drop-down list to select the server you want. The anomaly detection feature helped us reduce our average resolution time by 30 minutes to an hour.

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Leandro Pereira Rodrigues

Analista de TI at RNP - Rede Nacional de Ensino e Pesquisa NREN/Brazil

Centreon's dashboard is good. Centreon's dashboard provides a single view of all our customers. When there is a problem, Centreon notifies us and works with us to resolve it quickly. Centreo's dashboards help to improve our visibility and ability to proactively ensure the right data is available at the right time which is important. We use Centreon's plugin packs to communicate with our telecom locations in Brazil when the host does not have Centreon integrated. Centreon's ready-to-use connectors and integrations are essential because they provide a comprehensive overview of our organization, which allows us to quickly resolve client issues. Centreon helps me organize our hosts by stage and monitor our clients. Centreon is the best for helping monitor our IT infrastructure from cloud to edge and providing holistic visibility. Centreon helps us align our IT operations with business objectives by identifying problems and resolving them quickly and permanently. Centreon helps us measure service performance by modeling IT service maps for business-critical IT workflows and metrics. This allows us to see the hierarchy and discover problems. Centreon is a valuable and important tool for addressing these issues. Centreon helps to consolidate all alerts, KPIs, and business maps as well as manage metrics across domains. We can seamlessly integrate with the client's network.

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Centreon mindshare

Product category:

As of August 2025, the mindshare of Centreon in the IT Infrastructure Monitoring category stands at 2.7%, down from 2.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

IT Infrastructure Monitoring

PeerResearch reports based on Centreon reviews

Type	Title	Date
Category	IT Infrastructure Monitoring	Aug 20, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 20, 2025	Download
Comparison	Centreon vs Zabbix	Aug 20, 2025	Download
Comparison	Centreon vs Datadog	Aug 20, 2025	Download
Comparison	Centreon vs Auvik Network Management (ANM)	Aug 20, 2025	Download

Title	Rating	Mindshare	Recommending
Veeam Data Platform	4.3	N/A	94%	428 interviews Add to research
Zabbix	4.2	12.8%	95%	107 interviews Add to research

Valuable Features

Centreon's most valuable features include scalability, flexibility, and customization. It allows for active monitoring and easy integration with numerous devices. Users appreciate its intuitive dashboards, customizable reports, and comprehensive data visualization. The system supports infrastructure monitoring, anomaly detection, and efficient alerting. Its user-friendly interface, combined with the ability to utilize Plugin Packs, makes it adaptable to diverse business needs, facilitating proactive management and quick issue resolution across multiple locations.

"Centreon's user-friendly dashboard and minimal resource requirements lead to significant time and cost savings."
"Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively."
"Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform."

Room for Improvement

Centreon could benefit from enhancements in customization, particularly widget resizing for a unified layout. It lacks effective end-to-end and cloud monitoring capabilities. Its reporting, API functionality, and documentation need refinement. Users seek better integration with systems like WhatsApp and enhancements in UI responsiveness. Auto-remediation and AI-driven capabilities require development, and improvements in security, alert reliability, and web application monitoring are desired. Scalability, ease of use, and better tools for trendline creation and mobile notifications are necessary.

"Response times can be slow, often leaving us to resolve basic issues in-house."
"Sometimes, Centreon does not show the status of services as updated, which should be addressed."
"Sometimes, Centreon does not show the status of services as updated, which should be addressed."

ROI

Organizations experience substantial ROI with Centreon. They report time savings by reducing intervention hours, escalating fewer incidents, and achieving faster issue resolutions. Centreon's integration capabilities eliminate the need for additional costly tools, leading to reduced operational costs and increased productivity. The monitoring efficiency decreases downtime, enhancing system reliability. With Centreon's aggregation features, staff quickly identify and address issues, ensuring uninterrupted operations and a reduction in resource usage. Employees require less training due to the intuitive interface.

Pricing

Centreon offers a pricing model that varies based on the version used and the number of hosts monitored. The open-source version incurs no licensing fees, while the Enterprise edition can be costly. Users appreciate the value for money, especially with included support, but note that licensing can be complex and prices fluctuate based on modules desired. Many find the cost acceptable compared to competitors, though some larger organizations feel constrained by rigid pricing tiers.

"The tool is cheaply priced."
"The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts."
"The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components."

Popular Use Cases

Organizations primarily use Centreon for centralizing the monitoring of IT infrastructure, ensuring proactive issue detection and alerting. It supports network device management, server monitoring, and application oversight. Users integrate it with ITSM tools for real-time ticketing, manage pollers, and customize dashboards. Centreon aids in maintaining availability, tracking performance, and managing downtimes. It provides a comprehensive overview for infrastructure health, preventing critical issues and facilitating easier management of complex environments.

Service and Support

Centreon's customer service and support are often praised for being prompt, helpful, and knowledgeable, with the ability to handle both technical and non-technical issues. Users appreciate the quick response times and effective communication, though language barriers and rigid support package structures are noted concerns. Some mention the need for 24/7 availability, while others report satisfactory assistance despite the lack of local support or slower response times.

Deployment

Centreon's initial setup is often described as easy and straightforward, particularly with its ISO image format and clear documentation. Many users have experienced minor complexities, particularly when integrating unique configurations or handling larger deployments. Initial installations can be quick, often taking less than a week. However, tailoring Centreon to specific needs and environments may extend setup time due to the necessity of designing workflows and managing infrastructure dynamics.

Scalability

Centreon is regarded as highly scalable by many users, managing thousands of devices and services without significant issues. Users add more pollers to handle increased loads. While the Monitoring Business Intelligence feature requires enhancement in data management, Centreon generally supports infrastructure growth. Users appreciate its ease of use, and scalability is rated positively. Some seek improved self-monitoring features. Despite minor concerns, many praise its effectiveness and adaptability for various infrastructures.

Stability

Centreon is widely regarded as stable, with many mentioning it rarely experiences issues. While some noted improvements over past versions, others pointed out that stability concerns often relate to updates or configurations. A few highlighted occasional connectivity or alert problems, yet users generally appreciate its reliability. Many emphasize Centreon’s dependable operation over long periods without major disruptions, crediting its architecture for maintaining performance. Some users attribute minor setbacks to not using the most current version.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Centreon Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

18%

Government

Financial Services Firm

Comms Service Provider

Manufacturing Company

Educational Organization

Outsourcing Company

University

Retailer

Construction Company

Media Company

Recreational Facilities/Services Company

Insurance Company

Hospitality Company

Transportation Company

Non Profit

Performing Arts

Energy/Utilities Company

Healthcare Company

Pharma/Biotech Company

Legal Firm

Photography Company

Real Estate/Law Firm

Logistics Company

Wholesaler/Distributor

Venture Capital & Private Equity Firm

Consumer Goods Company

Marketing Services Firm

Compare Centreon with alternative products

Learn more about Centreon

Centreon Features

Centreon has many valuable key features. Some of the most useful ones include:

Supervision of hybrid infrastructures, from one end to the other
Open and flexible architecture
Open-source solution, downloadable for free
Filtering capability in GUI interface
Proactive end to end monitoring
Easily configurable and simple to handle
Dedicated dashboard widgets
Scalability
Independent application for monitoring
End to end reporting with actual logs

Centreon Benefits

There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:

Single platform, multi-user rights & access: Centreon is designed with built-in ACL, allowing enterprise users access to the monitored data on a need-to-know basis.

Smart data-mapping for customized macro & micro views: Centreon provides real-time custom views in multiple screens with graphic-rich data mapping, which also enables monitoring operators to act and troubleshoot from a distance.

Ready monitoring intelligence & reporting: With Centreon, you can easily generate reports of essential operational KPIs by using pre-configured templates, and add reports as needed by exploiting the dedicated monitoring data warehouse.

Reviews from Real Users

Below are some reviews and helpful feedback written by Centreon users.

PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.”

Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”

Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."

Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."

Centreon customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.