Centreon vs Elastic Observability comparison

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Centreon Logo
7,222 views|4,615 comparisons
96% willing to recommend
Elastic Logo
5,365 views|4,419 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Centreon and Elastic Observability based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Centreon vs. Elastic Observability Report (Updated: May 2024).
771,581 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I can't point to one valuable feature. All of Centreon is good.""The downtimes feature is helpful. If the ISP is doing some maintenance on its network, we have the option to put downtime on the devices or the services, so we won't get any false alarms.""It is decentralized, which is better, because you can reduce the load from a single system. Also, you get a better view because it's more independent. Then, for the management, it's nice because they have one central system. With that, they can manage all the other systems, as well. This means they don't have to configure each system by system. They can configure it from one single interface.""Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime.""We use the remote server functionality on some customer sites, because you can see an independent view and are not dependent on a single connection. If you have branch offices or bigger office outside your headquarters, you can use remote servers because if the connection is broken or disrupted, then remote server will obtain a view of your environment and server availability. This is a good point against using other solutions. Because with other solutions, you don't have this feature. Then, you will be blind if you have this type of a situation.""We have a single GUI where we can view the status of all our infrastructure.""Another feature we use is Business Activity, which provides us with an end-user perspective when a service is down or isn't working correctly. This is helpful when monitoring the KPIs. When we see a device or server that isn't working, we find the root cause.""I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring."

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"The architecture and system's stability are simple.""The product has connectors to many services.""I have built a mini business intelligence system based on Elastic Observability.""The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests.""For full stack observability, Elastic is the best tool compared with any other tool .""The solution is open-source and helps with back-end logging. It is also easy to handle.""It's easy to deploy, and it's very flexible.""Its diverse set of features available on the cloud is of significant importance."

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Cons
"Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes.""Centreon introduced network discovery in the most recent update. However, it doesn't work well. Our previous monitoring tool could discover networking equipment on the network and identify the relationships between the devices.""Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them.""I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful.""This solution lacks service monitoring in the cloud.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking."

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"Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial.""There is room for improvement regarding its APM capabilities.""The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome.""Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage.""Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira.""Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low.""In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana.""Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included."

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Pricing and Cost Advice
  • "It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them."
  • "In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."
  • "For more complex tasks, we use prepaid support days and ask Centreon to come onsite."
  • "Centreon is an open source product. Thus, there is no need for licensing."
  • "The pricing is acceptable."
  • "They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."
  • "I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts."
  • "The solution is very effective, despite the low price."
  • More Centreon Pricing and Cost Advice →

  • "So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
  • "There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
  • "Pricing is one of those situations where the more you use it, the more you pay."
  • "The price of Elastic Observability is expensive."
  • "Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
  • "One needs to pay for the licenses, and it is an annual subscription model right now."
  • "Since we are a huge company, Elastic Observability is an affordable solution for us."
  • "We will buy a premium license after POC."
  • More Elastic Observability Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid… more »
    Top Answer:Prometheus provides the ability to automate the backup of my infrastructure. This automatic backup capability allows me to integrate it into GitLab for versioning, among other functionalities. Thus… more »
    Top Answer:Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning… more »
    Top Answer:I rate the pricing a five out of ten. The product is not that cheap.
    Top Answer:The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration… more »
    Ranking
    Views
    7,222
    Comparisons
    4,615
    Reviews
    6
    Average Words per Review
    907
    Rating
    8.0
    Views
    5,365
    Comparisons
    4,419
    Reviews
    16
    Average Words per Review
    445
    Rating
    7.9
    Comparisons
    Learn More
    Overview

    Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.

    Centreon Features

    Centreon has many valuable key features. Some of the most useful ones include:

    • Supervision of hybrid infrastructures, from one end to the other
    • Open and flexible architecture 
    • Open-source solution, downloadable for free
    • Filtering capability in GUI interface
    • Proactive end to end monitoring
    • Easily configurable and simple to handle
    • Dedicated dashboard widgets
    • Scalability
    • Independent application for monitoring
    • End to end reporting with actual logs

    Centreon Benefits

    There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:

    • Single platform, multi-user rights & access: Centreon is designed with built-in ACL, allowing enterprise users access to the monitored data on a need-to-know basis.
    • Smart data-mapping for customized macro & micro views: Centreon provides real-time custom views in multiple screens with graphic-rich data mapping, which also enables monitoring operators to act and troubleshoot from a distance.
    • Ready monitoring intelligence & reporting: With Centreon, you can easily generate reports of essential operational KPIs by using pre-configured templates, and add reports as needed by exploiting the dedicated monitoring data warehouse.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Centreon users.

    PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.” 

    Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”

    Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."

    Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."

    To effectively monitor and gain insights across your distributed systems, you need to have all your observability data in one stack. Break down silos by bringing together application, infrastructure, and user data into a unified solution for end-to-end observability and alerting.
    Rely on the most widely deployed observability platform available, built on the proven Elastic Stack (also known as the ELK Stack) to converge silos, delivering unified visibility and actionable insights.
    Sample Customers
    Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
    PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
    Top Industries
    REVIEWERS
    Computer Software Company33%
    Logistics Company22%
    Comms Service Provider11%
    Financial Services Firm11%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Government12%
    Comms Service Provider9%
    Financial Services Firm8%
    REVIEWERS
    Computer Software Company27%
    Manufacturing Company18%
    Comms Service Provider9%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company15%
    Manufacturing Company8%
    Healthcare Company6%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise21%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise16%
    Large Enterprise53%
    REVIEWERS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise12%
    Large Enterprise66%
    Buyer's Guide
    Centreon vs. Elastic Observability
    May 2024
    Find out what your peers are saying about Centreon vs. Elastic Observability and other solutions. Updated: May 2024.
    771,581 professionals have used our research since 2012.

    Centreon is ranked 11th in IT Infrastructure Monitoring with 27 reviews while Elastic Observability is ranked 10th in IT Infrastructure Monitoring with 22 reviews. Centreon is rated 8.6, while Elastic Observability is rated 7.8. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". Centreon is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Icinga and ManageEngine OpManager, whereas Elastic Observability is most compared with Dynatrace, New Relic, AppDynamics, Azure Monitor and Sentry. See our Centreon vs. Elastic Observability report.

    See our list of best IT Infrastructure Monitoring vendors and best Cloud Monitoring Software vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.