Centreon vs Elastic Observability comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Centreon
Ranking in IT Infrastructure Monitoring
15th
Ranking in Cloud Monitoring Software
14th
Average Rating
8.6
Number of Reviews
27
Ranking in other categories
Network Monitoring Software (16th)
Elastic Observability
Ranking in IT Infrastructure Monitoring
10th
Ranking in Cloud Monitoring Software
8th
Average Rating
7.6
Number of Reviews
23
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), Log Management (14th), Container Monitoring (4th)
 

Mindshare comparison

As of July 2024, in the IT Infrastructure Monitoring category, the mindshare of Centreon is 4.4%, up from 3.3% compared to the previous year. The mindshare of Elastic Observability is 3.9%, up from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
Unique Categories:
Network Monitoring Software
4.0%
Cloud Monitoring Software
10.7%
Application Performance Monitoring (APM) and Observability
6.6%
Log Management
1.5%
 

Featured Reviews

CA
Mar 18, 2024
An expensive solution to monitor network infrastructure
Centreon is a client application. We use the solution to monitor network infrastructure. In case of an incident, We can fix the issue Centreon makes me reactive. It allows the use of signal application over monitoring infrastructure to use signal. The solution allows us to study more analysis to…
Enio Moraes - PeerSpot reviewer
Oct 5, 2023
Provides efficient data availability, but its technical support services need improvement
We use the product to monitor various data pipelines Elastic Observability helps us detect more pipeline errors. We were able to resolve 30% of the issues. It also helped us improve our e-commerce sales by 15%. The product’s most valuable feature is Kibana. We can view and connect different…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"I can't point to one valuable feature. All of Centreon is good."
"The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system."
"Another feature we use is Business Activity, which provides us with an end-user perspective when a service is down or isn't working correctly. This is helpful when monitoring the KPIs. When we see a device or server that isn't working, we find the root cause."
"For servers and for applications, it was very, very efficient."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you have to open five or six web pages to see what's going on, In Centreon, this is all included in one page, a single site, one dashboard. You don't have to jump from one specific dashboard to the other."
"Centreon's most valuable feature is Opsgenie."
"The solution allows us to dig deep into data."
"It's easy to deploy, and it's very flexible."
"The solution has been stable in our usage."
"Good design and easy to use once implemented."
"We can view and connect different sources to the dashboard using it."
"The price is very less expensive compared to the other solutions."
"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."
"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."
 

Cons

"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout."
"Centreon introduced network discovery in the most recent update. However, it doesn't work well. Our previous monitoring tool could discover networking equipment on the network and identify the relationships between the devices."
"It is necessary to improve service monitoring of database services in the free version."
"This solution lacks service monitoring in the cloud."
"I would like to see a better UI, one which is more responsive."
"Sometimes, when the GUI and some of the search fields are being reset, and I return to the page, then I have to set them again. Therefore, some improvement on the UI and the filtering is needed."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"There's a steep learning curve if you've never used this solution before."
"There is room for improvement regarding its APM capabilities."
"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."
"There could be more low-code features included in the product."
"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."
"If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful."
"They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base."
"Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial."
 

Pricing and Cost Advice

"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."
"Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements."
"For more complex tasks, we use prepaid support days and ask Centreon to come onsite."
"The pricing works out well for us, given our environment and where we are."
"I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."
"The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities."
"Centreon is an open source product. Thus, there is no need for licensing."
"The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components."
"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"We have been using the open-source version."
"The product is not that cheap."
"We will buy a premium license after POC."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
"Pricing is one of those situations where the more you use it, the more you pay."
"One needs to pay for the licenses, and it is an annual subscription model right now."
"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Government
11%
Financial Services Firm
9%
Educational Organization
7%
Financial Services Firm
22%
Computer Software Company
15%
Manufacturing Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Centreon?
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and av...
What needs improvement with Centreon?
Prometheus provides the ability to automate the backup of my infrastructure. This automatic backup capability allows me to integrate it into GitLab for versioning, among other functionalities. Thus...
What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
I rate the pricing a five out of ten. The product is not that cheap.
What needs improvement with Elastic Observability?
The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configurati...
 

Comparisons

 

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Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Find out what your peers are saying about Centreon vs. Elastic Observability and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.