Centreon vs WhatsUp Gold comparison

Why PeerSpot?

Centreon and Progress Software are both solutions in the Network Monitoring Software category. Centreon is ranked #24 with an average rating of 7.7, while Progress Software is ranked #25 with an average rating of 7.0. Centreon holds a 1.1% mindshare in NMS, compared to Progress Software’s 2.0% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Centreon

Read 31 Centreon reviews

9,804 Views
7,745 Comparison Views

93% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

16,207 Views
8,752 Comparison Views

85% willing to recommend

Centreon

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

WhatsUp Gold and Centreon are competitors in the network monitoring category. WhatsUp Gold leads in pricing and customer support, while Centreon is viewed as a more comprehensive solution for larger organizations due to its robust feature set.

Features: WhatsUp Gold offers simple integration, easy-to-understand reporting systems, and is particularly effective for small to medium-sized enterprises seeking straightforward network monitoring. It also enables efficient network management with minimal setup. Centreon provides extensive monitoring capabilities for complex IT environments, offering scalability and customization, which makes it an ideal choice for large organizations requiring detailed analysis and enhanced monitoring capacity.

Room for Improvement: WhatsUp Gold could benefit from enhanced scalability to better serve large enterprises, a more comprehensive feature set to compete with advanced tools, and improved integration options for various third-party applications. Centreon may have room to streamline its deployment processes to accommodate businesses with less technical expertise, enhance user interface simplicity for quicker adoption, and refine customer support accessibility for more immediate assistance to diverse users.

Ease of Deployment and Customer Service: WhatsUp Gold is characterized by quick deployment and responsive customer service, which is beneficial for businesses lacking extensive IT infrastructure. Centreon's deployment process, while more complex, is supported by detailed documentation aimed at IT professionals. Its customer service, although requiring a technical understanding, is well-organized.

Pricing and ROI: WhatsUp Gold offers attractive initial setup costs with a rapid return on investment due to its ease of use and lower complexity, making it an economical choice for efficient network monitoring. Centreon's higher setup costs reflect its comprehensive functionalities, representing a strategic long-term investment for enterprises desiring advanced insights and extended capabilities.

To learn more, read our detailed Centreon vs. WhatsUp Gold Report (Updated: October 2026).

Buyer's Guide

Centreon vs. WhatsUp Gold

October 2026

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Centreon

Ranking in Network Monitoring Software

24th

Ranking in IT Infrastructure Monitoring

27th

Ranking in Cloud Monitoring Software

22nd

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Network Monitoring Software

25th

Ranking in IT Infrastructure Monitoring

23rd

Ranking in Cloud Monitoring Software

27th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (44th), Server Monitoring (18th), Configuration Management (22nd), Log Management (41st), Network Traffic Analysis (NTA) (13th)

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.1%, down from 1.9% compared to the previous year. The mindshare of WhatsUp Gold is 2.0%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Centreon	1.1%
WhatsUp Gold	2.0%
Other	96.9%

Network Monitoring Software

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring."

"Centreon allowed us to do it without having to look for another solution."

"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."

"What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you have to open five or six web pages to see what's going on, In Centreon, this is all included in one page, a single site, one dashboard. You don't have to jump from one specific dashboard to the other."

"Valuable features include the ability to schedule downtime, intensity or depth of monitoring which it does, different plugin packs, Centreon MAP, Centreon BI."

"The most valuable feature is the monitoring of servers and networks, because we have a lot of them and need to maintain control."

"Centreon's user-friendly dashboard and minimal resource requirements lead to significant time and cost savings."

"During the day it probably saves us 50 percent of our time, and during the night it's even more."

More Centreon pros

"The documentation is very good."

"Overall, we have been satisfied with the functionality of the product."

"Auto scanning is most valuable. It looks for rogue devices on your network."

"In terms of pricing, I'd say that the pricing is nice and the product is good."

"The most valuable feature is the auto-discovery function."

"The threshold alerting is the most valuable feature."

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

"Our local support team provides excellent service."

More WhatsUp Gold pros

Cons

"I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry."

"I would like to see an improvement of the communication with big data systems, because Centreon is a monitoring system. In our point of view, Centreon should be a part of a source for a big data system, not a big data system itself. So, it should be easier to add data from the Centreon system to a big data system. For example, it should be able to teach machine learning."

"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."

"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."

"To get it started is a lot of work, since it comes empty. We had to push information into it to make it work."

"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."

"Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them."

"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."

More Centreon cons

"We can never achieve or get a good picture of the network topology."

"Sometimes it's a little bit slow."

"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."

"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."

"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."

"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."

More WhatsUp Gold cons

Pricing and Cost Advice

"I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts."

"It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them."

"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."

"For more complex tasks, we use prepaid support days and ask Centreon to come onsite."

"The solution is very effective, despite the low price."

"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."

"The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components."

"The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities."

More Centreon pricing and cost advice

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"This is a well priced solution."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"Pricing is reasonable compared to other products."

"The most valuable feature is the cost compared to other solutions."

"There is a license needed to use WhatsUp Gold."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

10%

Construction Company

10%

Outsourcing Company

Computer Software Company

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.

See all answers

Comparisons

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Compared 8% of the time

PRTG Network Monitor vs Centreon

Compared 6% of the time

SolarWinds NPM vs Centreon

Compared 6% of the time

Datadog vs Centreon

Compared 6% of the time

Nagios Core vs Centreon

Compared 4% of the time

More Centreon Competitors

Red Hat Ansible Automation Platform vs WhatsUp Gold

Compared 3% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 3% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 3% of the time

SCOM vs WhatsUp Gold

Compared 2% of the time

Splunk Enterprise Security vs WhatsUp Gold

Compared 2% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

Centreon

November 2026

Download Centreon product report

Buyer's Guide

WhatsUp Gold

October 2026

Download WhatsUp Gold product report

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

Centreon vs. WhatsUp Gold

October 2026

Free Report: Centreon vs. WhatsUp Gold

Find out what your peers are saying about Centreon vs. WhatsUp Gold and other solutions. Updated: October 2026.

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