Centreon vs WhatsUp Gold comparison

Why PeerSpot?

Centreon and Progress Software are both solutions in the Network Monitoring Software category. Centreon is ranked #22 with an average rating of 7.7, while Progress Software is ranked #25 with an average rating of 7.0. Centreon holds a 1.2% mindshare in NMS, compared to Progress Software’s 2.1% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Centreon

Read 31 Centreon reviews

9,143 Views
7,223 Comparison Views

93% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

14,156 Views
7,786 Comparison Views

85% willing to recommend

Centreon

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

WhatsUp Gold and Centreon are competitors in the network monitoring category. WhatsUp Gold leads in pricing and customer support, while Centreon is viewed as a more comprehensive solution for larger organizations due to its robust feature set.

Features: WhatsUp Gold offers simple integration, easy-to-understand reporting systems, and is particularly effective for small to medium-sized enterprises seeking straightforward network monitoring. It also enables efficient network management with minimal setup. Centreon provides extensive monitoring capabilities for complex IT environments, offering scalability and customization, which makes it an ideal choice for large organizations requiring detailed analysis and enhanced monitoring capacity.

Room for Improvement: WhatsUp Gold could benefit from enhanced scalability to better serve large enterprises, a more comprehensive feature set to compete with advanced tools, and improved integration options for various third-party applications. Centreon may have room to streamline its deployment processes to accommodate businesses with less technical expertise, enhance user interface simplicity for quicker adoption, and refine customer support accessibility for more immediate assistance to diverse users.

Ease of Deployment and Customer Service: WhatsUp Gold is characterized by quick deployment and responsive customer service, which is beneficial for businesses lacking extensive IT infrastructure. Centreon's deployment process, while more complex, is supported by detailed documentation aimed at IT professionals. Its customer service, although requiring a technical understanding, is well-organized.

Pricing and ROI: WhatsUp Gold offers attractive initial setup costs with a rapid return on investment due to its ease of use and lower complexity, making it an economical choice for efficient network monitoring. Centreon's higher setup costs reflect its comprehensive functionalities, representing a strategic long-term investment for enterprises desiring advanced insights and extended capabilities.

To learn more, read our detailed Centreon vs. WhatsUp Gold Report (Updated: September 2026).

Buyer's Guide

Centreon vs. WhatsUp Gold

September 2026

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Centreon

Ranking in Network Monitoring Software

22nd

Ranking in IT Infrastructure Monitoring

25th

Ranking in Cloud Monitoring Software

19th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Network Monitoring Software

25th

Ranking in IT Infrastructure Monitoring

20th

Ranking in Cloud Monitoring Software

26th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (37th), Server Monitoring (14th), Configuration Management (21st), Log Management (41st), Network Traffic Analysis (NTA) (13th)

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.2%, down from 2.2% compared to the previous year. The mindshare of WhatsUp Gold is 2.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Centreon	1.2%
WhatsUp Gold	2.1%
Other	96.7%

Network Monitoring Software

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have a single GUI where we can view the status of all our infrastructure."

"It's a great product, it's very flexible."

"We have the business activity monitoring, the map, and the MBI modules and they are all very good."

"This product provides comprehensive reporting for our top management."

"What I like most about Centreon is that it is very flexible and customizable, based on the user and/or business needs. Centreon is very flexible when it comes to monitoring parameters. We can use scripts found on the internet or scripts created by our infra/apps team. Also, the data visualization features are very simple and straightforward, yet very informative."

"We have all our tickets inside Centreon in real-time and can monitor a lot of ELP and CLN in real-time for application purposes."

"My advice would be to go ahead with Centreon; don't waste time, go ahead."

"It's the best tool on the market for that at the moment."

More Centreon pros

"The visual map and email alerts are very useful to have in real time so we always know the state of our network."

"The threshold alerting is the most valuable feature."

"The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices."

"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."

"Our local support team provides excellent service."

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"This product has aided us in procurement and is overall a well-priced solution."

"The documentation is very good."

More WhatsUp Gold pros

Cons

"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."

"Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them."

"Sometimes, Centreon does not show the status of services as updated, which should be addressed."

"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours."

"Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes."

"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."

"I would like to see a better UI, one which is more responsive."

"It is necessary to improve service monitoring of database services in the free version."

More Centreon cons

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."

"The technical support does not bother to respond."

"The point system is not clear and clarity around this would improve our understanding of the system."

"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."

"The product is old and not updated."

"Regional product team support is not very good."

"Sometimes it's a little bit slow."

More WhatsUp Gold cons

Pricing and Cost Advice

"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."

"Centreon is an open source product. Thus, there is no need for licensing."

"In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."

"The solution is very effective, despite the low price."

"The tool is cheaply priced."

"I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."

"Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements."

"The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities."

More Centreon pricing and cost advice

"The most valuable feature is the cost compared to other solutions."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"This is a well priced solution."

"The pricing can be on the expensive side when considering competing products."

"There is a license needed to use WhatsUp Gold."

"Pricing is reasonable compared to other products."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

10%

Construction Company

10%

Computer Software Company

Outsourcing Company

Financial Services Firm

12%

Manufacturing Company

Outsourcing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.

See all answers

Comparisons

Zabbix vs Centreon

Compared 9% of the time

PRTG Network Monitor vs Centreon

Compared 7% of the time

Datadog vs Centreon

Compared 6% of the time

SolarWinds NPM vs Centreon

Compared 6% of the time

Nagios Core vs Centreon

Compared 5% of the time

More Centreon Competitors

PRTG Network Monitor vs WhatsUp Gold

Compared 3% of the time

LibreNMS vs WhatsUp Gold

Compared 3% of the time

SCOM vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 2% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

Centreon

September 2026

Download Centreon product report

Buyer's Guide

WhatsUp Gold

August 2026

Download WhatsUp Gold product report

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

Centreon vs. WhatsUp Gold

September 2026

Free Report: Centreon vs. WhatsUp Gold

Find out what your peers are saying about Centreon vs. WhatsUp Gold and other solutions. Updated: September 2026.

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