Splunk Observability Cloud and Centreon both compete in the observability and monitoring category. Splunk appears to have the upper hand due to its comprehensive application performance monitoring and strong cloud-native capabilities, whereas Centreon is appreciated for its cost-effectiveness and customization potential.
Features: Splunk Observability Cloud provides capabilities like efficient log analysis, fast search indexing, and custom dashboards for real-time monitoring. It excels in application performance monitoring and supports diverse infrastructure environments. Centreon offers flexible and customizable dashboards, seamless integration with third-party modules, and provides a comprehensive view of infrastructure with enhanced business-oriented features.
Room for Improvement: Splunk's main areas for improvement include complex setup, high costs, and the need for enhanced user support documentation. Users desire more automation capabilities and faster support. Centreon needs better integration capabilities, more automation for devices, and improved cloud service monitoring, along with enhanced reporting features.
Ease of Deployment and Customer Service: Splunk offers flexible deployment from on-premises to hybrid cloud environments but faces challenges with complex initial setups and high licensing costs. Customer service is generally responsive but has inconsistent support quality. Centreon is largely deployed on-premises with hybrid and public cloud options. Its support is satisfactory but relies on user expertise, potentially reducing the need for technical assistance.
Pricing and ROI: Splunk is considered expensive, with costs primarily influenced by data volume, although it offers quick problem resolution and increased system transparency, providing notable ROI. Centreon stands out with competitive pricing for its open-source versions and provides cost-effective licensing, especially appealing for small to medium-sized enterprises, offering a more stable pricing model.
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
We do not have direct access to Centreon's technical support.
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
Technical support from Centreon responds within 24 hours and resolves issues quickly.
They often require multiple questions, with five or six emails to get a response.
They did respond to us, but they did not explicitly inform us about the feature's absence.
If any issues arise, we can raise a vendor case, and resolutions are provided in a timely and accurate manner.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
We've used the solution across more than 250 people, including engineers.
I would rate its scalability an eight out of ten.
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
Centreon is a much more straightforward and stable tool compared to Icinga.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms.
It would be beneficial if server details could be retrieved directly in synthetic monitoring.
Centreon's pricing is not very expensive.
It appears to be expensive compared to competitors.
Splunk Observability Cloud is expensive.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Centreon allows us to monitor all of our devices on one platform.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
Splunk APM provides a holistic view of the application.
Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.
Centreon Features
Centreon has many valuable key features. Some of the most useful ones include:
Centreon Benefits
There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Centreon users.
PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.”
Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”
Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
Splunk Observability Cloud combines log search, data integration, and dashboards for seamless monitoring, enhancing infrastructure visibility and security. Its cloud integration and scalability support diverse environments, improving operational efficiency.
Splunk Observability Cloud offers comprehensive monitoring tools with user-friendly interfaces, enabling end-to-end infrastructure visibility. Its real-time alerting and predictive capabilities enhance security monitoring, while centralized dashboards provide cross-platform visibility. Users benefit from fast data integration and extensive insights into application performance. Despite its advantages, improvements could be made in integration with other tools, data reliability, scalability, and cost management. Users face challenges in configuration complexity and require better automation and endpoint protection features. Enhancing AI integration, alerts, and adaptation for high-throughput services could further improve usability.
What are the key features of Splunk Observability Cloud?In industries like finance and healthcare, Splunk Observability Cloud is implemented for application performance monitoring and infrastructure metrics. Its ability to track incidents and analyze machine data benefits network infrastructure, while distributed tracing and log analysis aid in tackling security threats. Organizations often integrate it for compliance and auditing purposes, enhancing visibility into network traffic and optimizing performance.
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