Auvik Network Management (ANM) vs Centreon comparison

Auvik Network Management (ANM)

Read 28 Centreon reviews

4,788 Views
2,994 Comparison Views

92% willing to recommend

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 12, 2025

Auvik Network Management and Centreon compete in network monitoring and management solutions. Auvik shines with its automated network mapping and alert systems, while Centreon impresses with its customization and integration flexibility, making both platforms standout choices in their respective strengths.

Features: Centreon offers comprehensive monitoring, alerting, and customizable dashboards, providing flexibility in data visualization and integration with third-party modules. Users appreciate its ability to seamlessly add to infrastructure. Auvik excels in network mapping through automated discovery and provides critical traffic insights. Its remote accessibility and real-time topology updates are noteworthy, supporting effortless management of network devices.

Room for Improvement: Centreon could benefit from enhanced reporting features, more third-party integrations, and improved scalability. Users desire better API functionalities and UI enhancements, including 3D map options. Auvik users seek more accurate device mapping and integration with certain third-party solutions. Its pricing model and configuration customizability also draw critiques, alongside occasional false positives in notifications.

Ease of Deployment and Customer Service: Centreon provides versatile deployment with on-premises and hybrid solutions but has limited customer service hours during European business times. Some users note a need for more flexible support options. Auvik, being cloud-native, primarily focuses on public cloud deployments with options for hybrid configurations. It is praised for being straightforward to deploy, with generally well-received customer support, though extended support hours are sometimes desired.

Pricing and ROI: Centreon’s open-source model attracts cost-conscious organizations, offering competitive pricing with significant ROI benefits through efficient alerts and monitoring. In contrast, Auvik's tiered pricing, charging per network device, can be costly. Despite the expenses, users find reasonable value through free monitoring of non-network devices, perceiving Auvik as a comprehensive solution for larger infrastructures.

To learn more, read our detailed Auvik Network Management (ANM) vs. Centreon Report (Updated: March 2025).

Auvik Network Management (ANM) vs. Centreon

Download the complete report

Helped 842,010 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Auvik Network Management (ANM)

Ranking in Network Monitoring Software

2nd

Ranking in IT Infrastructure Monitoring

3rd

Ranking in Cloud Monitoring Software

3rd

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

186

Ranking in other categories

Network Troubleshooting (2nd), Network Traffic Analysis (NTA) (2nd)

Centreon

Ranking in Network Monitoring Software

23rd

Ranking in IT Infrastructure Monitoring

21st

Ranking in Cloud Monitoring Software

18th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the IT Infrastructure Monitoring category, the mindshare of Auvik Network Management (ANM) is 0.6%, down from 0.7% compared to the previous year. The mindshare of Centreon is 2.9%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Jeremy Campbell

IT Manager at Seyer Industries

Enables us to get on top of issues before they become an outage

When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline. I'd love the ability to change that where I can update that device with the IP address without it going offline. That goes against the idea of a system that dynamically scans. It's information overload sometimes when you need to change a bunch of factors. You get inundated with emails. I would almost love a button whenever you first log in that says maintenance window, and then it would maybe take some of those alerts away. It's fairly intuitive but sometimes you have to search for things because it's hidden in the user interface, so I think that could be improved a little bit. The search could be better because they have these strange search terms. Instead of being able to look for what you want, you have to lay out the query in a specific way to get results. We've also been dealing with some weird bugs lately. We get alerts on miscellaneous items that go offline and online all the time. I've reached out to support, and they said that they've got a fix that they rolled out. However, we're still experiencing the issue, so I've got to work with them to fix that. They seem to be on top of the support.

Read full review

Caulson Chua

Technical Services Manager at ATS

With fewer staff resources, we can identify and address issues before the system goes down

Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime. The dashboard is user-friendly, and the solution provides good reporting and visibility. The layout is straightforward. You can click on the drop-down list to select the server you want. The anomaly detection feature helped us reduce our average resolution time by 30 minutes to an hour.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Auvik is phenomenal at network monitoring as well as for other functionalities such as remote access or backups. A really cool feature that it has is that it takes a backup of all of the configurations automatically. Auvik periodically, most probably on a daily basis, logs into all the switches and firewalls that you have on-site to see if there is a change, and when there is a change, it does a new backup of the device. It logs changes for you. If you start experiencing some issues, you can go back to those logs to say, "Oh, there is a change made last week, Thursday," and with Auvik, you can just roll back to that snapshot nicely and quickly."

"The discovery portion of it is extremely valuable. It allows us to get a good inventory of what is actually on a client's network. You can turn on TrafficInsights, which is basically a NetFlow feature, for troubleshooting. It allows you to get more detailed information on what's going on with a particular device. So, you could determine why a client is complaining that the internet is slow at 1:00 p.m. every day."

"The stand-out feature is the automated config backup on networking devices. This automation is handy in a bind when a machine crashes, and you need to pull the config out of Auvik."

"In my experience as an MSP, Auvik stood out for its ease of deployment."

"The TrafficInsights feature not only shows me network bandwidth usage without the need for expensive, in-line traffic decryption, but it gives me which device is using the most traffic. It ranks devices by which are using the most CPU, memory, storage, and it keeps those up to date, non-stop."

"The quality and speed of Auvik's customer support were excellent."

"The network mapping is an excellent feature, as each device is represented by a different shape or object, which is great for helping us, our staff in training, and our customers understand how the network is structured. Seeing the bigger picture helps immensely, as we provide remote support; we're not boots on the ground."

"It's incredibly important, given our work as a managed service provider, to have a single pane of glass environment. That is very crucial to being able to identify and diagnose issues with a network and fix them promptly. We don't have to log in to 15 different devices to track down how things are connected."

More Auvik Network Management (ANM) pros

"For servers and for applications, it was very, very efficient."

"Centreon's most valuable feature is Opsgenie."

"We have a single GUI where we can view the status of all our infrastructure."

"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."

"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."

"The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow."

"In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us."

"What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you have to open five or six web pages to see what's going on, In Centreon, this is all included in one page, a single site, one dashboard. You don't have to jump from one specific dashboard to the other."

More Centreon pros

Cons

"The Auvik network map and dashboard are not reliable enough to provide a real-time view of our network."

"I want to see improvement around backups; we had a case where we created a ticket for online support, and they were able to set up backups for one of our devices, but they were unwilling to do the same backup script with a different device. The script uses the same code, just a different model number, and the engineers weren't willing to add it to the other model."

"After Auvik inventories a Windows device, installing a lightweight that would allow a remote connection would be excellent. A technician could use that agent to gain remote control over the client's computer, allowing us to troubleshoot remotely."

"Something else I would like to see would be additional vendors for the hardware life cycle. Right now, they mainly focus on Cisco stuff, which is fine, but not every customer we have uses Cisco."

"Using the normal uninstall process was not able to remove any of the controllers from any of the devices."

"Auvik has less AI than what's readily available. I'd like for Auvik to incorporate more AI. I'm definitely a fan of more AI being integrated."

"The performance could be better; it gets a little clunky and slow-moving at times, and I wonder if that's due to the VM or if it's just the nature of the tool."

"There's room for improvement in the interface."

More Auvik Network Management (ANM) cons

"There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking."

"I would like to see an improvement of the communication with big data systems, because Centreon is a monitoring system. In our point of view, Centreon should be a part of a source for a big data system, not a big data system itself. So, it should be easier to add data from the Centreon system to a big data system. For example, it should be able to teach machine learning."

"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."

"The product collects the information, but it fails to send them via SMS, WhatsApp or Telegram."

"To get it started is a lot of work, since it comes empty. We had to push information into it to make it work."

"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."

"Centreon needs to improve the granularity of the data as well as the graphical data. It would also be better to if there was improvement to the filtering/grouping system as well as the creation of views."

"Centreon introduced network discovery in the most recent update. However, it doesn't work well. Our previous monitoring tool could discover networking equipment on the network and identify the relationships between the devices."

More Centreon cons

Pricing and Cost Advice

"The pricing is kind of steep, but it's worth the price. There's no beating around the bush. It's an expensive solution, but it's really the best solution there is for us."

"We have licenses per year. It is on a network device, so we pay for switches and firewalls. Everything else is included, e.g., computers, access points, and printers."

"Auvik's pricing is generally reasonable."

"The pricing seems fairly competitive with what may be out there. We haven't looked around too much, but the pricing is very reasonable."

"Auvik is definitely one of the more expensive platforms. It is not cheap at all. If cost is an issue, Auvik isn't on the table at all, but they do have a fantastic solution for the cost. If budget isn't a concern, they are probably the market leader. We migrated away from it to a competitor called Domotz because of pricing. Auvik bills per what they call a billable device, which is a firewall, a switch, and a controller. All of those count as billable devices. Domotz, as an alternative, bills per site. It's a flat fee for the whole site. So, whether you've got 3 switches or 10 switches, it's the same cost."

"Another reason that we picked Auvik was that its pricing is very good. The only non-open-source solution that had better pricing was PRTG, but Auvik had it beat in ease of use. All-around, Auvik has a really great price for the market."

"They're very competitive on the pricing front. They may not be the least expensive, but they're certainly not the most expensive. They're right in a sweet spot. For our organization, at least, it was right within the budget."

"It's quite reasonable, although it's reasonable for us right now only because of the small number of devices we're using. If we had a lot more to monitor, then I'd have to double-check the pricing and compare it with other solutions to see if it would be competitive."

More Auvik Network Management (ANM) pricing and cost advice

"Centreon is an open source product. Thus, there is no need for licensing."

"I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."

"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."

"Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements."

"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."

"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."

"For more complex tasks, we use prepaid support days and ask Centreon to come onsite."

"The pricing works out well for us, given our environment and where we are."

More Centreon pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.

See recommendations

842,010 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

19%

Manufacturing Company

Comms Service Provider

Financial Services Firm

Computer Software Company

19%

Financial Services Firm

10%

Government

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Auvik?

The most valuable feature for us in Auvik is the network topology.

What is your experience regarding pricing and costs for Auvik?

Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.

What needs improvement with Auvik?

The network maps can be confusing due to the wide scope of the network, making it difficult to find specific details. Improvements in the network exclusions part would be helpful, as well as enhanc...

What do you like most about Centreon?

What is your experience regarding pricing and costs for Centreon?

The tool is cheaply priced.

What needs improvement with Centreon?

The issue my company has with the tool stems from the fact that it didn't give an on-time response to us. The product collects the information, but it fails to send them via SMS, WhatsApp or Telegr...

Domotz vs Auvik Network Management (ANM)

Comparisons

Compared 15% of the time

Zabbix vs Auvik Network Management (ANM)

Compared 12% of the time

PRTG Network Monitor vs Auvik Network Management (ANM)

Compared 11% of the time

SolarWinds NPM vs Auvik Network Management (ANM)

Compared 7% of the time

LogicMonitor vs Auvik Network Management (ANM)

Compared 6% of the time

More Auvik Network Management (ANM) Competitors

Zabbix vs Centreon

Compared 32% of the time

PRTG Network Monitor vs Centreon

Compared 14% of the time

Nagios Core vs Centreon

Compared 11% of the time

Checkmk vs Centreon

Compared 5% of the time

Icinga vs Centreon

Compared 5% of the time

More Centreon Competitors

Product Reports

Auvik Network Management (ANM)

Download Auvik Network Management (ANM) product report

Download Centreon product report

Overview

Auvik is a network management software that provides real-time visibility and control over network infrastructure.

It automates network mapping, monitoring, and troubleshooting, allowing IT teams to easily identify and resolve issues.

With its intuitive interface and powerful features, Auvik helps businesses optimize their network performance and ensure smooth operations.

Auvik

Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.

Centreon Features

Centreon has many valuable key features. Some of the most useful ones include:

Supervision of hybrid infrastructures, from one end to the other
Open and flexible architecture
Open-source solution, downloadable for free
Filtering capability in GUI interface
Proactive end to end monitoring
Easily configurable and simple to handle
Dedicated dashboard widgets
Scalability
Independent application for monitoring
End to end reporting with actual logs

Centreon Benefits

There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:

Single platform, multi-user rights & access: Centreon is designed with built-in ACL, allowing enterprise users access to the monitored data on a need-to-know basis.

Smart data-mapping for customized macro & micro views: Centreon provides real-time custom views in multiple screens with graphic-rich data mapping, which also enables monitoring operators to act and troubleshoot from a distance.

Ready monitoring intelligence & reporting: With Centreon, you can easily generate reports of essential operational KPIs by using pre-configured templates, and add reports as needed by exploiting the dedicated monitoring data warehouse.

Reviews from Real Users

Below are some reviews and helpful feedback written by Centreon users.

PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.”

Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”

Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."

Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."

Sample Customers

Information Not Available

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Auvik Network Management (ANM) vs. Centreon