

Both Centreon and Auvik Network Management are competitive in the IT monitoring and management category. Auvik appears to have the upper hand due to its strong network mapping capabilities and ease of deployment.
Features: Centreon offers customizable dashboards and reports, allowing comprehensive device monitoring across on-premises and cloud infrastructures. Additionally, it provides real-time alerts and predictive metrics. Auvik excels in automated network discovery and provides a detailed device mapping feature. It includes remote access capabilities and out-of-the-box configuration backup, giving a single integrated view of the network's performance and health.
Room for Improvement: Centreon users seek improved UI features, better alert reliability, and enhanced cloud integration. The user experience could also benefit from streamlined reporting and integration capabilities. Auvik could improve its user interface for easier navigation, expand vendor support, and enhance the accuracy of its network mapping features. Better visualization tools for complex network architectures are also desired.
Ease of Deployment and Customer Service: Centreon supports versatile deployment options, including On-premises and Hybrid Cloud environments, but complex configurations sometimes require technical support. While Centreon's customer service is regionally dependent, it is generally responsive. Auvik, often used in Public Cloud settings, integrates seamlessly with various infrastructures. Its support is praised for being accessible and responsive, though users would appreciate improvements in documentation and onboarding.
Pricing and ROI: Centreon is cost-effective due to its open-source nature, leading to significant savings in licensing costs, although it supports paid enterprise versions with advanced features. Auvik's device-based pricing structure offers extensive features but is relatively pricier compared to alternatives. Auvik provides a strong ROI by reducing manual monitoring and delivering critical insights swiftly, though its higher costs may deter smaller businesses.
Auvik Network Management (ANM) has saved us time by being able to go to that single pane of glass and identify things collectively versus bouncing back and forth between different web portals.
Auvik Network Management (ANM) helped us find the source of the problem relatively quickly, and everything was resolved within the hour.
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
They were knowledgeable and responded quickly with accurate and useful information.
They introduced the product to us and explained how to deal with it.
I would give Auvik Network Management support a ten out of ten.
We do not have direct access to Centreon's technical support.
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
Technical support from Centreon responds within 24 hours and resolves issues quickly.
The platform scales well and supports our organizational needs.
It was capable of handling all those clients perfectly.
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
I would rate the stability of Auvik Network Management (ANM) a perfect 10 because I have never found any problems.
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
Centreon is a much more straightforward and stable tool compared to Icinga.
Auvik Network Management (ANM) does not have server monitoring and server hardware monitoring, which LogicMonitor has, and these features make me continue to use LogicMonitor.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
Auvik Network Management (ANM) pricing or licensing is about 2,500 per year for approximately 4,000 endpoints, which is quite reasonable.
Centreon's pricing is not very expensive.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
We can go to different places and monitor, check, configure, and analyze traffic.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Centreon allows us to monitor all of our devices on one platform.
| Product | Mindshare (%) |
|---|---|
| Auvik Network Management (ANM) | 1.3% |
| Centreon | 1.7% |
| Other | 97.0% |

| Company Size | Count |
|---|---|
| Small Business | 147 |
| Midsize Enterprise | 32 |
| Large Enterprise | 23 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
Auvik Network Management offers competitive pricing for essential network and infrastructure device management, providing robust features valued by enterprises.
Auvik Network Management delivers comprehensive network visibility and management through intuitive auditing, alerting, and discovery functionalities. It eases troubleshooting, automates configuration backups, and includes a user-friendly interface for effective monitoring and management. With real-time alerts and customizable notifications, IT operations are streamlined, while remote access capabilities enhance time efficiency. ANM supports integration with other platforms, effectively maintaining device inventories and visualizing network topology.
What are the key features of Auvik Network Management?In industries such as IT management and network administration, Auvik Network Management is predominantly utilized for overseeing and maintaining network infrastructures across multiple locations. It offers capabilities for monitoring network topology, receiving alerts on device downtimes, and managing performance metrics. Users employ its features for proactive issue identification, and auditing, helping maintain oversight of networks containing switches, routers, and firewalls. Auvik provides remote access and automated backups, which contribute to enhanced operational efficiency and network visibility.
Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.
Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.
What are Centreon's standout features?Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.
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