

Nagios XI and Centreon both compete in the network and IT infrastructure monitoring solutions market. Centreon appears to take the upper hand by providing clearer data visualization and comprehensive dashboards, which can significantly enhance user experience and impact analysis.
Features: Nagios XI is notable for its extensive plugin ecosystem, customizable script support, and ability to integrate diverse metrics. It provides a high degree of extensibility, allowing tailored monitoring setups. Centreon offers comprehensive dashboards and data visualization tools, as well as flexibility with third-party module integration, adding value to infrastructure health monitoring.
Room for Improvement: Nagios XI can be challenging due to the need for technical know-how for configuration and the absence of a built-in API for seamless integration. Its interface and documentation could also be improved for easier usability. Centreon could benefit from enhanced cloud monitoring characteristics and improvements in its network discovery capabilities. Users have suggested improvements in API functionality and integration capabilities.
Ease of Deployment and Customer Service: Nagios XI is primarily deployed on-premises, supported by a strong community, though official support can be costly. Some customers have had mixed experiences with technical support logistics. Centreon is appreciated for an on-premises and hybrid setup, boasting a user-friendly interface that facilitates deployment and professional support, though its pricing model has led to confusion.
Pricing and ROI: Nagios offers a free version with Nagios Core and a paid version with Nagios XI. The open-source nature of Nagios Core provides quick ROI despite configuration needs, whereas Nagios XI provides good value with its adaptability. Centreon's pricing is considered fair, beginning around 5000 euros and rising with usage, justified by its robust features and professional support. Both platforms show time-saving potential and ROI advantages depending on the scale of deployment.
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
We do not have direct access to Centreon's technical support.
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
Technical support from Centreon responds within 24 hours and resolves issues quickly.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
If the user interface isn’t presenting data well, it becomes difficult to manage when scaling.
Centreon is a much more straightforward and stable tool compared to Icinga.
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
It is very stable.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
Many tools have poor user interfaces, making them hard to manage and navigate.
The GUI could be improved. It's a bit too basic.
Centreon's pricing is not very expensive.
We are using the free, open-source version.
The pricing for the Nagios XI product is good and better than other solutions.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Centreon allows us to monitor all of our devices on one platform.
Nagios XI simplifies our setup and reduces the time spent configuring monitoring tools.
The alerting system is very effective.
| Product | Mindshare (%) |
|---|---|
| Nagios XI | 3.5% |
| Centreon | 1.8% |
| Other | 94.7% |


| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 17 |
| Large Enterprise | 21 |
Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.
Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.
What are Centreon's standout features?Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.
Nagios XI offers powerful monitoring with customizable scripts and extensive plugin support, making it ideal for those overseeing IT services and infrastructure. It features an intuitive dashboard, real-time alerts, and comprehensive device support, ensuring flexible and scalable network monitoring.
Nagios XI stands out due to its robust monitoring capabilities, emphasizing flexibility and vast plugin support for custom scripts and service monitoring. Users value its intuitive dashboard for real-time alerts and device compatibility, which simplifies installation and enhances scalability and network visualization. Its open-source foundation assures performance and stability, while a setup wizard aids initial configuration. Despite its strengths, Nagios XI could benefit from a more user-friendly interface, enhanced installation processes, better network map customization, improved cloud integration, and alerting capabilities. Users often face hurdles with its scalability, configuration management, and reporting flexibility, and enterprise clients desire improved dashboards, clustering support, and AI integration.
What are some key features of Nagios XI?Nagios XI is widely used in monitoring network servers, infrastructure environments, and IT services. Organizations rely on Nagios XI for comprehensive monitoring of hardware, memory storage, CPUs, databases, services, and applications. It's frequently implemented to manage multiple servers, routers, switches, modems, and power supplies, and integrates with virtual and cloud servers. By supporting custom scripts and data collection, it allows for effective alerts and notifications for network and equipment statuses across various sectors.
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