Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

| Product | Mindshare (%) |
|---|---|
| Carbonite Server | 1.3% |
| Veeam Data Platform | 8.2% |
| Commvault Cloud | 6.0% |
| Other | 84.5% |
The most valuable features of Carbonite Server include the Bare Metal Recovery/Image Recovery plugins, SQL granular recovery, efficiency and convenience, good pricing, update notifications, automatic functionality, easy setup, helpful technical support, problem-free operation, and its usefulness as a free engine for container work.
Users have mentioned that the ability to perform instant recovery would greatly enhance the experience. They also find the process of creating user accounts to be somewhat cumbersome and express a desire for Single-Sign-On integration within the portal.
Additionally, they would like to have more control over permissions per user. Some users feel that accessing data files could be made easier and faster, without the need to download anything.
There is room for improvement in terms of stability.
Users reported significant cost savings and increased efficiency in their data backup and recovery processes. They praised the software for its reliability, ease of use, and seamless integration with their existing systems.
Many users also highlighted the peace of mind they gained from knowing their data was securely protected.
The pricing for Carbonite Server is considered reasonable and affordable. It is mentioned that the solution is open source.
The primary use case of Carbonite Server is as a major off-site backup solution for various-sized customers. It is used by a managed services provider to back up multiple servers and ensure easy access to files, whether through a flash drive or downloading. Additionally, it has been used to switch computers and ensure access to all content.
The solution is also used to back up the container.
The customer service and support of Carbonite Server have consistently provided a positive experience, even from the early days of usage. The solution has been reliable and has not required technical support for a significant period of time.
The setup and initial deployment of Carbonite Server is generally straightforward for most technical users. The installation of agents is similar to other products and comes with helpful documentation.
Deployment of agents on a server-by-server basis doesn't take long, but dealing with multiple servers can be more time-consuming.
From the MSP perspective, installing, configuring, and maintaining the infrastructure behind the scenes is not overly complex.
The initial setup is straightforward, although it may take some time to complete a full image on a new computer.
Carbonite Server is easily scalable, although the process of rolling out the agents individually per server can be time-consuming, unless using a hypervisor platform.
Carbonite Server is highly dependable and rarely encounters any problems. It is considered very reliable and has been consistently issue-free.
Carbonite Server was previously known as Carbonite Recover Backup.
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| Author info | Rating | Review Summary |
|---|---|---|
| Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees | 4.0 | I work for a managed services provider and find Carbonite Server's Bare Metal Recovery and SQL granular recovery highly valuable, though improvements are needed in instant recovery capabilities, user account management, and Single-Sign-On integration for enhanced usability. |
| President at DIAD Consulting, Inc. | 5.0 | I use Carbonite Server primarily for major off-site backups on multiple servers. It's efficient, convenient, and easy to set up with excellent pricing and helpful support. While problem-free, accessing data files quicker without downloading would be an improvement. |
| Sr. Solutions Architect / Technical Account Engineer Manager at a computer software company with 10,001+ employees | 3.5 | I use Carbonite Server Backup for our hybrid environment, valuing its SQL granular restore and AIX/AS400 support. While stable and recommended (7/10), I wish for better public cloud object storage, a modern dashboard, and unified M365 integration. |
| President at DIAD Consulting, Inc. | 5.0 | I find Carbonite Server reliable for cloud backups, not slowing my computer. Customer service is effective, and it's easy to use. I'm very happy with it, though I wish it had USB recovery. I'd rate it 9-10 out of 10. |
| Senior Information Technology Consultant at ADACTIM | 3.5 | I use Carbonite Server to back up my container, appreciating its free engine feature. However, I believe there's room for improvement in its stability. I haven't explored other solutions or cloud providers for my needs. |
| Service Level Manager at a tech services company with 201-500 employees | 3.5 | I use Carbonite for backup-as-a-service. Its easy verification is valuable, and pricing is reasonable. However, marketing and finding information are difficult, and I need more commercial training options. Restores can also be slow. |
| Enterprise Solutions Architect at a tech services company with 201-500 employees | 4.5 | I use this very stable solution primarily for DR replication, appreciating its easy failover and scalability. While initial setup was simple, I desire an improved UI, cloud integration, and crucially, an automatic failover option in the next release. |