Carbonite Server vs Dell Avamar comparison

OpenText and Dell Technologies are both solutions in the Backup and Recovery category. OpenText is ranked #41 with an average rating of 8.0, while Dell Technologies is ranked #7 with an average rating of 8.3. OpenText holds a 0.6% mindshare in BRS, compared to Dell Technologies’s 3.4% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 87% of Dell Technologies users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

1,006 Views
835 Comparison Views

100% willing to recommend

Dell Avamar

Read 89 Dell Avamar reviews

6,409 Views
4,729 Comparison Views

87% willing to recommend

Carbonite Server

Dell Avamar

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Dell Avamar and Carbonite Server compete in the data protection and backup category. Based on the results, Dell Avamar is superior in terms of advanced features and scalability, while Carbonite Server excels in ease of use and cloud integration.

Features: Dell Avamar is known for its data deduplication, scalability, and reliable backup capabilities. Carbonite Server is valued for its ease of use, cloud integration, and automated backups.

Room for Improvement:Dell Avamar could benefit from improved speed, a less complex setup process, and a more user-friendly interface. Carbonite Server needs better data recovery options, more comprehensive customer support, and enhanced reporting features.

Ease of Deployment and Customer Service: Dell Avamar is noted for a challenging deployment process but solid customer service post-implementation. Carbonite Server offers straightforward deployment, although its customer service could be more responsive.

Pricing and ROI:Dell Avamar has a high initial setup cost but provides long-term ROI with its advanced features. Carbonite Server is budget-friendly initially, offering good value for SMBs, though it may show limitations in ROI if advanced features are required.

To learn more, read our detailed Carbonite Server vs. Dell Avamar Report (Updated: April 2025).

Buyer's Guide

Carbonite Server vs. Dell Avamar

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

41st

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (29th)

Dell Avamar

Ranking in Backup and Recovery

7th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Deduplication Software (3rd)

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.6%, up from 0.6% compared to the previous year. The mindshare of Dell Avamar is 3.4%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

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Rahul Sarangdhar

Senior Specialist at LTI - Larsen & Toubro Infotech

Works excellently for on-prem backup but not the best for Azure backups

Avamar is not the best tool when it comes to taking Azure backups. Like Commvault, if Avamar can support VM-level backups for the cloud, that would make it a bit better. There is another Dell EMC tool called NetWorker, which is a bit centralized tool. If you deploy a storage node locally, you can use the same UI tool for central management, but in the case of Avamar, it needs to be deployed individually on a site, irrespective of whether it's small or big. So, if I have 10 sites, I have to manage 10 Avamar. That's a bit of a headache. The Dell EMC solution professionals who connect with the clients should suggest NetWorker to clients with multiple sites rather than Avamar. That's because NetWorker gives more centralized control, but they keep recommending Avamar, which isn't the best practice. There are no free or cheaper training plans. Unless your company is a partner with Dell, you don't get the student guide training, etc. Their administrator guide does not have all the information required for a new person. It doesn't cover the basics. The student guide is good, but it's not free. If you are a partner, only then it's free. Otherwise, there is a cost of $2,000 to $3,000. For people who are new to Avamar, there should be some resources to enable them to study on their own at least 50% of the basics. If I want to study Commvault, I get so many documents and resources to study, but in the case of Dell EMC products, there aren't any free resources. Only if you're a partner, the resources are available for you to learn. The user manuals and administrator guides are just for deployment. They aren't good for learning the basics for a fresher.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Technical support handled all our issues quickly and effectively."

"It seems reliable and easy to use."

"I find the BMR/image and the recovery pieces are valuable."

"The solution is very stable."

"Easy verification of things is the most valuable feature."

"The efficiency and convenience are excellent."

"The solution is a free engine to help work with the container."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

More Carbonite Server pros

"The most valuable feature is the virtual backup."

"We are talking about a complete end-to-end solution which comes with its own hardware storage to back up the data on tape-less."

"The solution is easy to use and has high performance."

"What I found valuable in Dell Avamar is the deduplication feature. I also like that the solution can be integrated with Data Domain."

"The most valuable features are image backups and file backups."

"The installation of the solution is easy."

"The solution's ease of use simplifies the disaster recovery processes in our company"

"They are extremely reliable and scalable — they provide the best de-duplication on the market."

More Dell Avamar pros

Cons

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"The stability has room for improvement."

"They do not yet have USB recovery but they are adding it in coming releases."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"In the next release I would like to see an improvement in the auto failover option."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The Hyper-V backup has room for improvement."

"Its ability to back up very large objects can be improved. In terms of new features, they can include the ability to use cloud services, like S3, more natively."

"The screen design is a bit back-dated."

"The client caches and deduplication system have a few problems."

"When you get down to doing certain things, such as somebody wants a particular file restored, the process by which you do that is stupid. You kind of have to know exactly where to look for in order to find it. Even on older backup products that I've used, I didn't have that kind of problem. If we were looking for a file with a particular kind of a name, the solution would find that file anywhere irrespective of where it resides within the backup system. So, we didn't have to know the name of the specific server, the specific timeframe, almost all the characters of the file name, and all kinds of data in order to find a file. In Avamar, we got to know these details. We've gone around and around with them on that, and their attitude seems to be that it is working just fine. There is nothing for them to improve. The organizational system of other products that I'm working with, such as Zerto and Cohesity, seems to be centered around the tasks that you would most commonly do and want to do, as opposed to we've laid it out in a really neat technical hierarchy."

"EMC has discontinued their Avamar hardware version. They only advertise the Avamar virtual edition."

"Avamar is not the best tool when it comes to taking Azure backups. Like Commvault, if Avamar can support VM-level backups for the cloud, that would make it a bit better."

"Technical support should be more knowledgeable."

"The solution could be a bit easier to use in the sense that they need to make it simpler to backup products and restore items."

More Dell Avamar cons

Pricing and Cost Advice

"The pricing is between $120 and $150 per year."

"We pay 9,000 dollars per year for our license."

"Its price is reasonable."

"The solution is open source."

"Dell Avamar, including its virtual add-ons and cloud-based offerings, is cheaper than other solutions, but in the end, the price still depends on your use case. Price-wise, I'm rating Dell Avamar as six out of ten."

"This solution is less expensive than Veeam for us, although it depends on the customer because we get a great discount."

"When it comes to competition the price is not what is important, it's not the problem."

"The current pricing is generally satisfactory."

"It's an expensive tool"

"It's a very high-end solution and comparable to Rubrik and Cohesity."

"It is very expensive. It's a trust based licensing. So that's an ethical challenge."

"It is expensive. Its cost is the main thing."

More Dell Avamar pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

25%

Financial Services Firm

12%

Manufacturing Company

Real Estate/Law Firm

Financial Services Firm

13%

Government

12%

Computer Software Company

12%

Manufacturing Company

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Carbonite Server?

I find the BMR/image and the recovery pieces are valuable.

See all answers

What needs improvement with Carbonite Server?

The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...

See all answers

What is your primary use case for Carbonite Server?

I work for a managed services provider, and we supply the solution for various sized customers.

See all answers

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

See all answers

What is your experience regarding pricing and costs for Dell EMC Avamar?

The cost is very significant, and it could be lower.

See all answers

What do you like most about Dell Avamar?

Easy to configure and highly reliable for backup.

See all answers

Comparisons

Veeam Data Platform vs Carbonite Server

Compared 34% of the time

Zerto vs Carbonite Server

Compared 29% of the time

Commvault Cloud vs Carbonite Server

Compared 11% of the time

SugarSync vs Carbonite Server

Compared 11% of the time

Veeam Data Cloud for Microsoft 365 vs Carbonite Server

Compared 11% of the time

More Carbonite Server Competitors

Dell PowerProtect Data Manager vs Dell Avamar

Compared 33% of the time

Veeam Data Platform vs Dell Avamar

Compared 15% of the time

Dell NetWorker vs Dell Avamar

Compared 10% of the time

Commvault Cloud vs Dell Avamar

Compared 6% of the time

Rubrik vs Dell Avamar

Compared 6% of the time

More Dell Avamar Competitors

Product Reports

Buyer's Guide

Cloud Backup

April 2025

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Buyer's Guide

Dell Avamar

May 2025

Download Dell Avamar product report

Also Known As

Carbonite Recover Backup

Avamar

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Dell Avamar data protection software delivers flexible and efficient backup and recovery operations that can scale from daily backup protection for endpoints to high-performance protection for large enterprises with diverse applications and workloads. With application consistent recovery, automation and fast backup and restores, Avamar can help you meet your SLAs and optimize your backup and recovery processes

If you are deploying all or part of your backup environment to the cloud, Avamar enables you to make the most of your cloud investment, enabling replication, disaster recovery and long-term retention for customers using AWS, Microsoft Azure or Google Cloud.

Avamar is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. Avamar is delivered as software and as a virtual edition.

Dell Technologies

Sample Customers

INLINE Commercial Construction, Hamilton County

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions

Buyer's Guide

Carbonite Server vs. Dell Avamar

April 2025

Free Report: Carbonite Server vs. Dell Avamar

Find out what your peers are saying about Carbonite Server vs. Dell Avamar and other solutions. Updated: April 2025.

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