Carbonite Server vs Dell Avamar comparison

OpenText and Dell Technologies are both solutions in the Backup and Recovery category. OpenText is ranked #44 with an average rating of 8.0, while Dell Technologies is ranked #7 with an average rating of 8.3. OpenText holds a 0.6% mindshare in BRS, compared to Dell Technologies’s 3.3% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 87% of Dell Technologies users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

1,004 Views
547 Comparison Views

100% willing to recommend

Dell Avamar

Read 89 Dell Avamar reviews

5,970 Views
4,238 Comparison Views

87% willing to recommend

Carbonite Server

Dell Avamar

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Dell Avamar and Carbonite Server compete in the data protection and backup category. Based on the results, Dell Avamar is superior in terms of advanced features and scalability, while Carbonite Server excels in ease of use and cloud integration.

Features: Dell Avamar is known for its data deduplication, scalability, and reliable backup capabilities. Carbonite Server is valued for its ease of use, cloud integration, and automated backups.

Room for Improvement:Dell Avamar could benefit from improved speed, a less complex setup process, and a more user-friendly interface. Carbonite Server needs better data recovery options, more comprehensive customer support, and enhanced reporting features.

Ease of Deployment and Customer Service: Dell Avamar is noted for a challenging deployment process but solid customer service post-implementation. Carbonite Server offers straightforward deployment, although its customer service could be more responsive.

Pricing and ROI:Dell Avamar has a high initial setup cost but provides long-term ROI with its advanced features. Carbonite Server is budget-friendly initially, offering good value for SMBs, though it may show limitations in ROI if advanced features are required.

To learn more, read our detailed Carbonite Server vs. Dell Avamar Report (Updated: June 2025).

Buyer's Guide

Carbonite Server vs. Dell Avamar

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

44th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (30th)

Dell Avamar

Ranking in Backup and Recovery

7th

Average Rating

7.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Deduplication Software (5th)

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.6%, up from 0.6% compared to the previous year. The mindshare of Dell Avamar is 3.3%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

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Ayodeji Oyewole

Managing Director at Atlantic factorial

Reliable with good backups but has occasional failures

I use Dell Avamar primarily for backup and recovery The most valuable feature for me is the backup functionality. It gives large enterprises the comfort of knowing their workloads are being backed up. There are instances where backups fail on certain applications, which is an area that could be…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find the BMR/image and the recovery pieces are valuable."

"It does not slow down your computer or use a lot of resources as it works."

"The solution is very stable."

"The solution is a free engine to help work with the container."

"The efficiency and convenience are excellent."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"Easy verification of things is the most valuable feature."

"It seems reliable and easy to use."

More Carbonite Server pros

"Effective in protecting the virtualization system and end points."

"It's a good solution."

"The solution's ease of use simplifies the disaster recovery processes in our company"

"It's simple to configure."

"The most valuable features are image backups and file backups."

"Dell EMC Avamar is very good with endpoint backups."

"Graphically, it's very user interactive. It's got a very nice interface."

"It's stable and offers good performance."

More Dell Avamar pros

Cons

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"The Hyper-V backup has room for improvement."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"In the next release I would like to see an improvement in the auto failover option."

"The stability has room for improvement."

"They do not yet have USB recovery but they are adding it in coming releases."

"The solution is not very strong on the Cloud. They should work out how they can use this as a backup as a service."

"I have found the support from Dell EMC Avamar to be not as good as Veeam. The time it takes to receive support could be improved. However, once we have the support the agents are knowledgeable and helpful."

"The solution, in the future, should offer support for mobile."

"It is very scalable, and that's its claim to fame, but that also makes it hard to make changes. Anytime there is a large piece of software, changing that piece of software is harder. You've got a larger install base, so you can't just rapidly change. We also use another product called Veeam, and it has this new feature called Continuous Data Protection, which basically lets you get very close to the way the system was in time. We have a system or two up there on which we have set 10 minutes Continuous Data Protection. So, we can roll it back to whatever it was 10 minutes ago, 20 minutes ago, or 30 minutes ago. This feature doesn't exist in Avamar Data Domain. That's the one feature I'd like to see first."

"Setting up Avamar wasn't so easy, and we had a partner doing the installation for us. Though it was hard at first, it's getting better. The main difficulty was finding plugins for Oracle Database. It took some time to open a ticket with Dell, but everything was fine after that."

"Performance can sometimes be affected when tools are utilized for tasks like backup or deep archiving."

"Backup image browse times should be faster."

"The product could offer more integration capabilities."

More Dell Avamar cons

Pricing and Cost Advice

"The solution is open source."

"Its price is reasonable."

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"Licensing fees are paid annually."

"The cost is high."

"I rate the pricing a seven out of ten because it is expensive."

"Dell's pricing structure is not overly expensive."

"It's a very high-end solution and comparable to Rubrik and Cohesity."

"It is expensive. The maintenance comes with it for five years. So, you buy the whole thing for five years, and your maintenance is included with it, but it's a big chunk of change upfront. We like capital expenses because we can CapEx them. We pay once every five years, so we spend a big chunk of change. You'd have to divide that out by the five years to come up with how much it costs. It's just about three-quarters of a million dollars for five years."

"Its price should be reduced. It would be good if you could pay as per usage, and there is a subscription model like VMware. There should be some flexibility because sometimes, the customer only uses the backup for one month or three months. Currently, I have to pay whether I use it or not. Its licensing should be flexible and based on consumption."

"The solution is costly."

More Dell Avamar pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

24%

Financial Services Firm

12%

Manufacturing Company

Real Estate/Law Firm

Financial Services Firm

13%

Government

11%

Computer Software Company

11%

Manufacturing Company

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Carbonite Server?

I find the BMR/image and the recovery pieces are valuable.

See all answers

What needs improvement with Carbonite Server?

The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...

See all answers

What is your primary use case for Carbonite Server?

I work for a managed services provider, and we supply the solution for various sized customers.

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What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

See all answers

What is your experience regarding pricing and costs for Dell EMC Avamar?

The cost is very significant, and it could be lower.

See all answers

What do you like most about Dell Avamar?

Easy to configure and highly reliable for backup.

See all answers

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Veeam Data Cloud for Microsoft 365 vs Carbonite Server

Compared 9% of the time

Commvault Cloud vs Carbonite Server

Compared 8% of the time

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Compared 34% of the time

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Compared 15% of the time

Dell NetWorker vs Dell Avamar

Compared 9% of the time

Commvault Cloud vs Dell Avamar

Compared 6% of the time

Rubrik vs Dell Avamar

Compared 6% of the time

More Dell Avamar Competitors

Product Reports

Buyer's Guide

Cloud Backup

June 2025

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Buyer's Guide

Dell Avamar

June 2025

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Also Known As

Carbonite Recover Backup

Avamar

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Dell Avamar data protection software delivers flexible and efficient backup and recovery operations that can scale from daily backup protection for endpoints to high-performance protection for large enterprises with diverse applications and workloads. With application consistent recovery, automation and fast backup and restores, Avamar can help you meet your SLAs and optimize your backup and recovery processes

If you are deploying all or part of your backup environment to the cloud, Avamar enables you to make the most of your cloud investment, enabling replication, disaster recovery and long-term retention for customers using AWS, Microsoft Azure or Google Cloud.

Avamar is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. Avamar is delivered as software and as a virtual edition.

Dell Technologies

Sample Customers

INLINE Commercial Construction, Hamilton County

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions

Buyer's Guide

Carbonite Server vs. Dell Avamar

June 2025

Free Report: Carbonite Server vs. Dell Avamar

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