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Carbonite Server vs Dell Avamar comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Backup and Recovery
57th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Cloud Backup (42nd)
Dell Avamar
Ranking in Backup and Recovery
22nd
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
Deduplication Software (7th)
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.9%, up from 0.7% compared to the previous year. The mindshare of Dell Avamar is 1.9%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell Avamar1.9%
Carbonite Server0.9%
Other97.2%
Backup and Recovery
 

Featured Reviews

CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.
SamuelThomas - PeerSpot reviewer
Consultant at Key Information Technology L.L.C.
Have supported critical environments despite room for improvement in legacy backup options
It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."
"Easy verification of things is the most valuable feature."
"The solution is a free engine to help work with the container."
"Technical support handled all our issues quickly and effectively."
"It does not slow down your computer or use a lot of resources as it works."
"It seems reliable and easy to use."
"The efficiency and convenience are excellent."
"I find the BMR/image and the recovery pieces are valuable."
"The software delivers flexible and efficient backup and recovery options through its cyber resiliency features."
"We used Dell Avamar for backup and recovery of a virtual environment."
"The most valuable feature for me is the backup functionality; it gives large enterprises the comfort of knowing their workloads are being backed up."
"The tool’s ability to restore files discretely is useful."
"The integration with host domains is very good."
"With Dell, everything has been done for you; out of the box, it's ready to go, and it's very, very fast."
"I think the brand is very good. Support is also very nice for end users and integration with EMC products for businesses."
"The product has a proven track record of good backups without much of a failure ratio. It also has a good backup in terms of the compression ratio."
 

Cons

"I would like to see an improvement on the management user interface, as well as Kellion integrations."
"The stability has room for improvement."
"The Hyper-V backup has room for improvement."
"When you have to restore it, Carbonite takes a lot of time."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The support for object storage isn't quite there yet; its public cloud support can be improved."
"In the next release I would like to see an improvement in the auto failover option."
"The configuration and expansion aspects of the solution need improvement. They're complicated and don't really integrate well."
"I believe they need to improve the interfaces."
"Setting up Avamar wasn't so easy, and we had a partner doing the installation for us. Though it was hard at first, it's getting better. The main difficulty was finding plugins for Oracle Database. It took some time to open a ticket with Dell, but everything was fine after that."
"The newest version is not very stable, which is something that should be improved."
"What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups."
"The interface has room for improvement. It's not ideal right now."
"The technical support from Dell is very poor, especially in terms of response time."
"The management of this solution is a little bit difficult for IT administrators. They have to be trained before going through the system."
 

Pricing and Cost Advice

"Its price is reasonable."
"The pricing is between $120 and $150 per year."
"We pay 9,000 dollars per year for our license."
"The solution is open source."
"The cost of the solution is very expensive."
"Dell Avamar, including its virtual add-ons and cloud-based offerings, is cheaper than other solutions, but in the end, the price still depends on your use case. Price-wise, I'm rating Dell Avamar as six out of ten."
"The solution is costly."
"The current pricing is generally satisfactory."
"It is expensive. The maintenance comes with it for five years. So, you buy the whole thing for five years, and your maintenance is included with it, but it's a big chunk of change upfront. We like capital expenses because we can CapEx them. We pay once every five years, so we spend a big chunk of change. You'd have to divide that out by the five years to come up with how much it costs. It's just about three-quarters of a million dollars for five years."
"It might not be beneficial to smaller businesses due to its high cost."
"When it comes to competition the price is not what is important, it's not the problem."
"The solution is not expensive for the value one gets."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Outsourcing Company
8%
Healthcare Company
8%
Financial Services Firm
8%
Manufacturing Company
11%
Construction Company
10%
Comms Service Provider
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise18
Large Enterprise47
 

Questions from the Community

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What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What needs improvement with Dell Avamar?
It is a very good product. My only concern is that there is no tape backup. For tape backup, we have to use Dell NetWorker. They could add more features for cyber resilience and multi-cloud options...
 

Also Known As

Carbonite Recover Backup
Avamar
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Find out what your peers are saying about Carbonite Server vs. Dell Avamar and other solutions. Updated: September 2026.
914,351 professionals have used our research since 2012.