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Carbonite Server vs Veritas NetBackup comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Backup and Recovery
57th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Cloud Backup (42nd)
Veritas NetBackup
Ranking in Backup and Recovery
9th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
119
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.9%, up from 0.7% compared to the previous year. The mindshare of Veritas NetBackup is 1.4%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veritas NetBackup1.4%
Carbonite Server0.9%
Other97.7%
Backup and Recovery
 

Featured Reviews

CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.
SunilPanigrahi - PeerSpot reviewer
Senior Manager at a logistics company with 10,001+ employees
Unified backups have protected virtual machines and applications and optimize storage efficiency
Regarding automated disaster recovery, we have not used Veritas NetBackup automated disaster recovery because according to the RFP terms and conditions, we are not supposed to have automated failover or failback, as we are a government entity and cannot violate the rules of the RFP. My feedback about granular recovery in Veritas NetBackup is that we have been doing verifications of the backed-up data to restore from point to point and time to time, focusing on file level or database level. When it comes to integration with cloud services, we have not started because we are a government entity and are not allowed to store any data in the cloud at this time. From security concerns regarding what I would improve about Veritas NetBackup, I think you need to look into this because we found only one encryption option available, which is not that very strong. When I initiate a backup from my laptop or server to the appliance or the tape media using Veritas NetBackup, the encryption channels are not strong, and there are not many options available. Whatever is there is by default and not changeable. We cannot modify any encryption facilities, and security is a big concern nowadays, so you need to look into that. Regarding the functionality part of Veritas NetBackup, I think this encryption feature should be stronger and integrated from point to point, not just at specific levels. When I initiate a backup, all the communication channels involved should be encrypted until it reaches the endpoint, meaning from client to server, server to client, and client device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The efficiency and convenience are excellent."
"Technical support handled all our issues quickly and effectively."
"The solution is a free engine to help work with the container."
"Easy verification of things is the most valuable feature."
"The solution is very stable."
"It seems reliable and easy to use."
"I find the BMR/image and the recovery pieces are valuable."
"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."
"We have a file server and our data file server, everything. We use it for VM server backup, too."
"Includes snapshots and multiple database agents."
"The troubleshooting is very good."
"This is a mature product, one of the market leaders, so if you can afford to purchase and have significant infrastructure to be protected, then go ahead and speak to Veritas."
"Technical support from the vendor's perspective has been very proactive."
"It has a very good user interface."
"If you are running on a legacy tape environment NetBackup is best."
"It's a good product, it does what we want it to do."
 

Cons

"The stability has room for improvement."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The support for object storage isn't quite there yet; its public cloud support can be improved."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"They do not yet have USB recovery but they are adding it in coming releases."
"In the next release I would like to see an improvement in the auto failover option."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"When you have to restore it, Carbonite takes a lot of time."
"While technical support is good, it takes them a long time, for reasons unbeknownst to me, to resolve issues, which is why we involve their partners."
"The pricing is high. They need to work to make it lower or more competitive."
"The biggest additional features needed are more cloud capabilities and security from ransomware."
"The product is not able to keep up with other competitors in the market."
"Sometimes we have problems with the support team. They always end up solving and fixing everything, but sometimes they are slow to respond."
"It gets a lot of new features, but improvements in basic functionality are often sacrificed for a shiny new bullet point to put on sales presentations."
"I think the main area that could be improved is the pricing, to make it more competitive."
"The solution is pretty expensive, which is why it's important to do proper sizing and capacity planning, so that you aren't buying more than you need."
 

Pricing and Cost Advice

"The pricing is between $120 and $150 per year."
"Its price is reasonable."
"We pay 9,000 dollars per year for our license."
"The solution is open source."
"The solution is expensive."
"The price is fair."
"The software and license are very expensive."
"Pricing is pretty costly as compared to the other products but worth investing for the long term and high ROI."
"The licensing fees are expensive."
"The solution is expensive compared to other alternatives."
"When you compare NetBackup's software licensing system with Veeam's, which is simpler and based on instances (or how many physical machines or virtual machines you want to protect), NetBackup isn't that competitive for smaller scale companies. However, if you're running many large workloads, then NetBackup may be the better option."
"Acceptable if you need to implement it for larger environments, e.g. over 1000 clients. For smaller setups it might be too expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Outsourcing Company
8%
Healthcare Company
8%
Financial Services Firm
8%
Financial Services Firm
13%
Manufacturing Company
8%
Comms Service Provider
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise21
Large Enterprise66
 

Questions from the Community

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What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What is your experience regarding pricing and costs for Veritas NetBackup?
I would rate pricing for Veritas NetBackup around six, as it is neither high nor low.
What needs improvement with Veritas NetBackup?
Regarding automated disaster recovery, we have not used Veritas NetBackup automated disaster recovery because according to the RFP terms and conditions, we are not supposed to have automated failov...
 

Also Known As

Carbonite Recover Backup
No data available
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
Beta Offshore
Find out what your peers are saying about Carbonite Server vs. Veritas NetBackup and other solutions. Updated: September 2026.
914,351 professionals have used our research since 2012.