"Easy verification of things is the most valuable feature."
"Technical support handled all our issues quickly and effectively."
"It does not slow down your computer or use a lot of resources as it works."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"It seems reliable and easy to use."
"The most valuable feature is that you don't need any special connectivity - you just need to give your seller name, and then it automatically discovers all your virtual machines, which is a great benefit, especially in a bigger environment."
"I like the cross-platform features."
"It is pretty stable. We have one dedicated technician that is taking care of all the data protect. Typically, we have an issue once a month, if that. Or once every two months."
"Veritas NetBackup is a scalable solution."
"Our customers who have faced ransomware attacks were able to recover their data in less than one day without any stress. Veritas is ransomware resilient and because of its implementation, it is not dependent on the operating system to work."
"I am comfortable with using this product."
"The solution is easy to scale."
"The solution offers a lot of really great features that organizations can utilize and take advantage of."
"They do not yet have USB recovery but they are adding it in coming releases."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The restoration method and the compression ratio need improvement."
"In regards to protecting the physical servers with parameters, it's a long and difficult process."
"We would like the Java console to be updated."
"I also think they could improve the reporting. They use a web-based software application OpsCenter for the reporting and I see that they haven't made any changes in years."
"Veritas NetBackup has some limitations and it would be a benefit if we had better documentation."
"The solution could improve by having a feature to backup iSeries workloads."
"You cannot tell what your costs are going to be by using the dashboard, which is something that should be improved."
"The implementation process could be simplified to make it quicker."
Carbonite Server is ranked 36th in Backup and Recovery Software with 3 reviews while Veritas NetBackup is ranked 8th in Backup and Recovery Software with 65 reviews. Carbonite Server is rated 8.6, while Veritas NetBackup is rated 7.8. The top reviewer of Carbonite Server writes "Granular Restore feature has been a lifesaver, but the support for object storage isn't quite there yet". On the other hand, the top reviewer of Veritas NetBackup writes "Short-term recovery options help our clients easily get lost data back into production". Carbonite Server is most compared with Veeam Backup for Office 365, Zerto, Acronis Backup, Veeam Backup & Replication and Azure Backup, whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Veritas Backup Exec, Commvault Complete Data Protection, Rubrik and Azure Backup. See our Carbonite Server vs. Veritas NetBackup report.
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