We performed a comparison between Carbonite Server and Commvault Cloud based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"Technical support handled all our issues quickly and effectively."
"It seems reliable and easy to use."
"The solution is a free engine to help work with the container."
"It does not slow down your computer or use a lot of resources as it works."
"Easy verification of things is the most valuable feature."
"The efficiency and convenience are excellent."
"I find the BMR/image and the recovery pieces are valuable."
"We are using a KVM system in our cloud, and this solution works very well with it."
"The solution is scalable."
"Complete Data Protection is convenient because you can manage various types of databases, and it's pretty easy to set it up."
"Its compression and deduplication allow us to store more backups and save storage space. The reporting is great; we are able to obtain critical business reports and infrastructure/usage information very easily."
"The Commvault Complete Data Protection interface is straightforward to use."
"We switched to Commvault because we were looking to centralize management. This reduced IT administrator time as well as providing stability and reliability for data backups in a single console."
"The most valuable feature of Commvault HyperScale X is the automatic nature of its operation. We don't need to worry about sets of documents. It worked automatically, we don't need to think about it. When you set the solution up in a good way, you don't need to worry."
"The rate of duplication is great."
"The Hyper-V backup has room for improvement."
"The stability has room for improvement."
"In the next release I would like to see an improvement in the auto failover option."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"They do not yet have USB recovery but they are adding it in coming releases."
"Sometimes, we have a performance issue with the backup speed. So, that has to be rectified and improved."
"Bare-metal restore needs some work. It's not intuitive and seems to have been an afterthought."
"There are many settings that have to be done on your own. It would benefit from a better interface."
"Endpoint backup."
"If I were to ask them to work on something, it would be the fidelity of the alerts that occur. They should tell me if it is a real event or not. It is easy for it to identify that something hit it but give me more information. They can build AI into the engine so that I get better output from an alert to tell me if I should really be interested in that or not."
"The solution is expensive in comparison to similar solutions."
"Support could improve and the initial configuration would be easier with assistance from a professional engineer."
"The local support could be improved."
Carbonite Server is ranked 35th in Backup and Recovery with 7 reviews while Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews. Carbonite Server is rated 8.2, while Commvault Cloud is rated 8.6. The top reviewer of Carbonite Server writes "A simple, efficient, reliable product". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Carbonite Server is most compared with Veeam Backup & Replication, Zerto, Oracle Data Guard, Azure Backup and SugarSync, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Cohesity DataProtect. See our Carbonite Server vs. Commvault Cloud report.
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