Carbonite Server vs Commvault Cloud comparison

OpenText and Commvault are both solutions in the Backup and Recovery category. OpenText is ranked #58, while Commvault is ranked #3 with an average rating of 8.9. OpenText holds a 0.8% mindshare in BRS, compared to Commvault’s 5.5% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 95% of Commvault users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

1,426 Views
1,055 Comparison Views

100% willing to recommend

Commvault Cloud

Read 111 Commvault Cloud reviews

19,057 Views
12,387 Comparison Views

95% willing to recommend

Carbonite Server

Commvault Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Commvault Cloud and Carbonite Server compete in the data protection category. Commvault Cloud has the upper hand in comprehensive features and robust support, while Carbonite Server is noted for ease of use and cost-effectiveness.

Features: Commvault Cloud offers versatile data management capabilities, extensive backup options, data deduplication, and flexible storage choices. Carbonite Server is known for its simplicity, quick setup, and efficient recovery processes.

Room for Improvement: Commvault Cloud users suggest enhancements in backup speed, a more streamlined setup process, and a reduction in system complexity. Carbonite Server could improve its scalability options, offer more detailed reporting features, and enhance the user interface for better usability.

Ease of Deployment and Customer Service: Commvault Cloud's deployment is comprehensive but complex and time-intensive, with generally praised knowledgeable support. Carbonite Server's deployment is simpler and faster, though customer service receives mixed reviews, with some users noting long response times.

Pricing and ROI: Commvault Cloud has a higher initial setup cost but provides strong ROI due to its extensive capabilities and flexibility. Carbonite Server is more affordable upfront, making it attractive for smaller businesses, though some users feel ROI could be improved with enhanced features.

To learn more, read our detailed Carbonite Server vs. Commvault Cloud Report (Updated: November 2025).

Buyer's Guide

Carbonite Server vs. Commvault Cloud

November 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

58th

Ranking in Cloud Backup

46th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Commvault Cloud

Ranking in Backup and Recovery

3rd

Ranking in Cloud Backup

2nd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

111

Ranking in other categories

eDiscovery (3rd), Disaster Recovery as a Service (3rd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)

Mindshare comparison

As of November 2025, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.8%, up from 0.6% compared to the previous year. The mindshare of Commvault Cloud is 5.5%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Commvault Cloud	5.5%
Carbonite Server	0.8%
Other	93.7%

Backup and Recovery

Featured Reviews

Dale Dirkes

President at DIAD Consulting, Inc.

A simple, efficient, reliable product

The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.

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Cassandra Cinar

Senior Director Data Center Services at a media company with 5,001-10,000 employees

Provides excellent visibility and helps reduce costs and time

We use intuitive administrative tools that readily reveal the volume of backed-up data. Our Commvault CommCell servers alert us to failed backups and provide detailed information. This transparency allows our managed service provider to easily grasp our pre-established thresholds and readily scale up with new technologies. We're highly satisfied with Commvault's automated data security and management policies. They meet our stringent requirements for secure and private data storage, including anti-ransomware protection and encryption. Notably, they also ensure compliance with GDPR for backups stored in Europe and other regions, fulfilling our regulatory obligations. Threat Scan's ability to scan backup data for threats is invaluable because it proactively identifies and neutralizes certain viruses and threats that may originate from our G Suite or be reported by our security incident response team, preventing potential outages. Commvault provides excellent visibility across our entire organization's data. They perform regular health checks, informing us of areas of strength and offering recommendations for improvement. These recommendations may include upgrading to newer product versions or addressing issues identified during the checks. It is important for our organization that Commvault provides a unified platform for recovery across cloud, on-premises, and software-as-a-service workloads. This is particularly important because many of our existing cloud environments rely on basic backups that are insufficient for our needs. Commvault empowers us to address this issue. We have implemented it not only in our own operating company but also across the corporate structure, rolling it out to virtually all AWS users. This is because the standard backup methods, such as snapshot backups, fail to meet our stringent requirements for recovery, service level agreements, and crucial functionalities like threat detection and other security features. Commvault ensures a robust and comprehensive backup infrastructure that satisfies all our essential needs. It has improved our organization by ensuring we meet our infrastructure requirements, adhere to our vulnerability methodology, and achieve service level agreements for both backup and storage requirements. The quarterly risk analysis allows us to effectively manage the lifecycle of both data and backups. It also sheds light on the types of data and backups we have, providing valuable insights. Commvault's risk analysis is one of the tools we use to meet our compliance requirements and implement the necessary controls for immediate security policy action. To ensure comprehensive data protection and comply with international regulations like GDPR, we rely on Commvault alongside our established financial systems and SOC-compliant practices. Commvault has helped us reduce our organization's data management costs by 75 percent, particularly for long-term backups. We ditched tapes and virtual tapes thanks to Commvault, replacing them with a fully disk-based backup system and cloud backups in AWS and Azure. By implementing Commvault, we've significantly reduced our backup times. This is achieved through a combination of incremental backups and data aging. Aged data is then moved to cheaper disk or cloud storage, ensuring cost-effective long-term retention while still meeting our recovery SLAs. While the overall time savings may be around 10-15 percent, the main benefit is not keeping everything on expensive primary storage and efficiently aging it out. Consequently, retrieving data from the Azure bucket typically takes five days or more, reflecting our agreed-upon SLA. It has reduced our recovery point objective, allowing us to store more backups. However, new regulatory and compliance requirements mandate that some backups cannot be deleted and must be retained indefinitely. To address this while still improving efficiency, we've implemented solutions for long-term data storage and improved data management practices. Commvault has helped our organization not only decrease our threat detection time but also improve threat prevention to such an extent that we often avoid facing the full impact of a threat altogether. By preventing these incidents, we're often unsure of the precise amount of time saved, but the benefit is clear: we don't need to activate disaster recovery mechanisms. It has not only helped us reduce our recovery time objective, but it has also ensured that our backups and long-term storage are secure, thanks to its comprehensive capabilities. In terms of total cost of ownership, Commvault has enabled us to significantly reduce both hardware and media costs for storage and backup. After factoring in encryption and compression, the total savings amount to close to 80 percent. It has been able to reduce downtime, but having a quick recovery plan and policy and SLAs that are published are met regularly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Technical support handled all our issues quickly and effectively."

"The solution is a free engine to help work with the container."

"I find the BMR/image and the recovery pieces are valuable."

"It seems reliable and easy to use."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"It does not slow down your computer or use a lot of resources as it works."

"The solution is very stable."

"The efficiency and convenience are excellent."

More Carbonite Server pros

"It is much more scalable and flexible than everything else in the market."

"It is easy to use and stable. It delivers what has been promised. When it says it can do something, it can actually do it, as opposed to some of its competitors."

"The most valuable features are the ease of use, the graphical interface, and it's high speed."

"This solution gives me the full insight without having to use other products, metrics, or reporting tools."

"Commvault HyperScale X is also a good choice for regulations that require the backup system to be isolated from the rest of the infrastructure."

"Commvault helps to ensure broad coverage with the discovery of unprotected workloads. This is important. From the moment that we set it up, we mostly have customers telling us what they need to back up. Then, you can list the machines that are not yet protected. Sometimes, we can see that they are unaware of this, and say, "We didn't know that those servers were not protected yet," or "We did not back them up yet.""

"Commvault provides the status of a backup or restore operation."

"Among the best features are the BMR (Bare Metal Recovery), Live Sync, and IntelliSnap, which is used for snapshots of hypervisor storage. It's predefined so you only need to enable it and it works. I haven't seen anything like this in other backup tools like Veritas NetBackup or Dell EMC or TSM. We will use snapshotting for all our machines."

More Commvault Cloud pros

Cons

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The stability has room for improvement."

"The Hyper-V backup has room for improvement."

"They do not yet have USB recovery but they are adding it in coming releases."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"In the next release I would like to see an improvement in the auto failover option."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The price of Commvault HyperScale X could improve."

"The customer support is not good."

"Compared to Rubrik, MongoDB Data Protector, and NetBackup, Commvault is better. The licensing team was quite tricky recently because they stopped the unlimited files for that license. Commvault made a bank of 500GB only, a node-based license can take it, which is disappointing. Reporting needs to be more granular. Also, there should be a showback of data being backed up, and the backup cost to share the cost internally with the department."

"Setup is complex."

"The tool should revise its licensing."

"We are using a production environment with customer-sensitive data on it. As per our central bank rules and regulations, we can't keep our customer's sensitive data in the cloud."

"The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress."

"Data center backup must be improved."

More Commvault Cloud cons

Pricing and Cost Advice

"We pay 9,000 dollars per year for our license."

"The solution is open source."

"Its price is reasonable."

"The pricing is between $120 and $150 per year."

"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."

"Originally, it was really attractive when we were deployed on-prem. They have since built and moved it to the cloud, which I am a big fan of. I have all my security tools in the cloud, but it came with a significant increase in pricing. We ended up negotiating a better price because we have been a long-term customer, and I have also spoken on their behalf quite a few times, but if I have to buy it at its current rate, I am not sure if I would be a customer. It is expensive."

"Everyone else offers the subscription-based model nowadays, while Commvault Complete Data Protection still has the traditional license model, where you must buy a set of licenses. You pay for one hundred licenses even if you only use fifty virtual machines, so the licensing model needs improvement."

"The license is paid on an annual basis and the price is reasonable."

"Its cost is reasonable, but anybody else can do better benchmarking."

"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."

"There is now a subscription based licence option that, depending on your environment, could offer a more efficient method to licence the solution if you are OPEX cost driven rather than CAPEX."

"Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair."

More Commvault Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

Healthcare Company

Retailer

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	57
Midsize Enterprise	24
Large Enterprise	81

Questions from the Community

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What do you like most about Commvault Backup & Recovery?

Commvault Backup & Recovery's search utility is its most valuable feature.

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What is your experience regarding pricing and costs for Commvault Backup & Recovery?

Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair. I am not here trying to figure out how to get Commvault to reduce their cost by ten per...

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What needs improvement with Commvault Backup & Recovery?

Commvault is a behind-the-scenes operation that's working flawlessly. So how do I know what Commvault is doing for me every month? I would like more communication informing us on what Commvault is ...

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Comparisons

HPE Zerto Software vs Carbonite Server

Compared 27% of the time

Veeam Data Platform vs Carbonite Server

Compared 18% of the time

SugarSync vs Carbonite Server

Compared 11% of the time

IBM Spectrum Protect Plus vs Carbonite Server

Compared 10% of the time

AvePoint Cloud Backup vs Carbonite Server

Compared 6% of the time

More Carbonite Server Competitors

Rubrik vs Commvault Cloud

Compared 15% of the time

Veeam Data Platform vs Commvault Cloud

Compared 13% of the time

AWS Backup vs Commvault Cloud

Compared 4% of the time

HPE Zerto Software vs Commvault Cloud

Compared 4% of the time

Cohesity DataProtect vs Commvault Cloud

Compared 4% of the time

More Commvault Cloud Competitors

Product Reports

Buyer's Guide

Cloud Backup

October 2025

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Buyer's Guide

Commvault Cloud

November 2025

Download Commvault Cloud product report

Also Known As

Carbonite Recover Backup

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Overview

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault

Sample Customers

INLINE Commercial Construction, Hamilton County

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Buyer's Guide

Carbonite Server vs. Commvault Cloud

November 2025

Free Report: Carbonite Server vs. Commvault Cloud

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