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Carbonite Server vs Dell PowerProtect Data Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Backup and Recovery
31st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Cloud Backup (21st)
Dell PowerProtect Data Manager
Ranking in Backup and Recovery
13th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
14
Ranking in other categories
Deduplication Software (6th)
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.6%, up from 0.6% compared to the previous year. The mindshare of Dell PowerProtect Data Manager is 4.6%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Dale Dirkes - PeerSpot reviewer
A simple, efficient, reliable product
The efficiency and convenience are excellent. The pricing is very good. It shows you what has been updated via little green dots. The solution is very automatic. I don't have to worry about it. It was easy to set up. Technical support has been helpful in the past. The solution has been problem-free.
MinaMagdy1 - PeerSpot reviewer
Comprehensive integration and user-friendly dashboard enhance data protection workflows
PowerProtect Data Manager lacks the tape-out functionality, which is important for organizations relying on it for offsite backup. While PowerProtect Data Manager offers a workaround, it's not always accepted, notably by sectors like banking. Additionally, I would like PowerProtect Data Manager to provide microservices and container backup for modern applications.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support handled all our issues quickly and effectively."
"The solution is a free engine to help work with the container."
"Easy verification of things is the most valuable feature."
"The solution is very stable."
"I find the BMR/image and the recovery pieces are valuable."
"It seems reliable and easy to use."
"It does not slow down your computer or use a lot of resources as it works."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solutions. It is highly user-friendly, allowing users to quickly learn and implement backup and restore processes within a week. PPDM represents the next generation of backup software and is comparable to offerings from other vendors. Furthermore, PPDM prioritizes security with various access controls, such as user and database access controls. Its deployment tool is also known for its simplicity."
"The most valuable features of the solution are flexibility and data protection."
"The deduplication is the most valuable feature because it helps to control the overhead."
"Dell EMC PowerProtect Data Manager is user-friendly and easy to use. it does what it needs to do."
"The product's initial setup phase was easy."
"I love that it has an interactive GUI, and it is not complicated to use."
"The management part of Dell PowerProtect Data Manager has improved significantly."
"It satisfies my customers' scalability needs and provides interactive features, allowing efficient integration."
 

Cons

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"In the next release I would like to see an improvement in the auto failover option."
"The stability has room for improvement."
"The Hyper-V backup has room for improvement."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"They do not yet have USB recovery but they are adding it in coming releases."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"As a new product, there are some things that still need to improve a bit as it matures."
"The tool's scalability has certain shortcomings, making it an area where improvements are required."
"A lot of improvement is required in Dell's first level of support."
"They should include a feature similar to S3 bucket."
"PPDM requires further development. It is primarily integrated with DevOps systems."
"The Dell EMC PowerProtect Data Manager reports could improve. There should be different kinds of reports on failures, such as dashboards that we can submit to top management or auditors."
"The interface is too complex."
"You need to use additional software to back up entire environments. It will be good if they could support entire tape libraries."
 

Pricing and Cost Advice

"The solution is open source."
"Its price is reasonable."
"We pay 9,000 dollars per year for our license."
"The pricing is between $120 and $150 per year."
"We offer monthly or yearly subscriptions. The price could be cheaper."
"The solution is more affordable than other vendors."
"Dell PowerProtect Data Manager is not an expensive solution."
"The licensing costs and pricing model are based on capacity and the license is easy to upgrade."
"The price of Dell EMC PowerProtect Data Manager is reasonable."
"The product is offered at a very competitive price in the market."
"The solution is not less expensive than competitors but pricing deals are available."
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Top Industries

By visitors reading reviews
Computer Software Company
25%
Financial Services Firm
12%
Manufacturing Company
9%
Real Estate/Law Firm
7%
Computer Software Company
11%
Educational Organization
10%
Financial Services Firm
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Carbonite Server?
I find the BMR/image and the recovery pieces are valuable.
What needs improvement with Carbonite Server?
The ability to perform instant recovery would be a game changer. For a large user base, the creation of user accounts at this time is a little cumbersome, there isn't any Single-Sign-On (SSO) integ...
What is your primary use case for Carbonite Server?
I work for a managed services provider, and we supply the solution for various sized customers.
What do you like most about Dell PowerProtect Data Manager?
One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solution...
What is your experience regarding pricing and costs for Dell PowerProtect Data Manager?
The price of Dell PowerProtect Data Manager is generally perceived as reasonable. However, specific figures are not available as I am on the technical side and do not handle costs.
What needs improvement with Dell PowerProtect Data Manager?
The main issue that needs improvement is the support system. When I raise a ticket, it sometimes takes a while to get a response. Scheduling for support calls can be problematic when it does not al...
 

Also Known As

Carbonite Recover Backup
PowerProtect, Dell EMC PowerProtect
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics
Find out what your peers are saying about Carbonite Server vs. Dell PowerProtect Data Manager and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.