Carbonite provides a reliable data backup and recovery service, designed for businesses to safeguard critical information against loss or corruption. Its automated backup capabilities ensure continuous data protection, making it a trusted choice for enterprises.
| Product | Mindshare (%) |
|---|---|
| Carbonite | 0.5% |
| Veeam Data Cloud for Microsoft 365 | 8.4% |
| Commvault Cloud | 5.8% |
| Other | 85.3% |
Carbonite is known for offering dependable cloud-based backup solutions, allowing businesses to protect, recover, and access their data from any internet-enabled location. It's designed to seamlessly integrate with various systems, maximizing data security while minimizing downtime. Users often highlight Carbonite's simplicity in deployment and comprehensive customer support as part of its valuable offerings. Despite high functionality, feedback suggests room for improvements, particularly in expanding file type compatibility and enhancing backup speeds under certain conditions.
What are Carbonite's key features?In the healthcare sector, Carbonite is implemented to ensure patient data is backed up securely, complying with regulations. In finance, it safeguards sensitive transactional data, enhancing customer trust. Retail businesses use it to protect inventory and sales data, ensuring seamless operations even in data loss scenarios.
| Author info | Rating | Review Summary |
|---|---|---|
| CTO at Exceed NetSec LLC | 4.0 | I use Carbonite for high availability and quick failover of critical servers, ensuring business continuity with replication to off-site locations. However, the reverse failover is slow, and it's unsuitable for granular restores, focusing instead on full-server failovers. |
I utilize Carbonite within my organization for high availability purposes, especially for critical servers where downtime is not acceptable. When a primary server fails, Carbonite permits a quick failover to a backup server.
Moreover, image backups are taken at various intervals throughout the day to ensure data safety.
Carbonite offers direct synchronization and replication to one or more off-site locations. This feature ensures data consistency even if the main server fails. It is highly beneficial for maintaining business continuity without any significant data loss, allowing organizations to continue operations without substantial downtime even during critical server failures.
The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises. For more granular restores, Carbonite is not the right product, as it only allows for full-server failovers.
I know Carbonite from the Carbonite product line and also from the long-term, high-availability product line.
Carbonite is generally very stable once set up properly. It rarely requires backend support for critical issues. I would rate its stability around 8.5 on a scale from one to ten.
Scalability can be a challenge if not planned properly, potentially resulting in running out of space. Proper planning and using external NAS or SAN storage as iSCSI volumes is recommended to mitigate this issue.
Customer service has been good and responsive without any major issues. Critical issues have been rare.
Neutral
Along with Bitdefender, I work with other vendors such as EMSAsoft for additional malware and ransomware protection.
My whole team is involved in the implementation, and if the project demands more resources, I hire outsourcing engineers. The design and project management are overseen by our CTO due to his technical experience.
Return on investment relies greatly on how much downtime costs my business. In the digital age, reducing server downtime is increasingly crucial, however, budget constraints often make it challenging for small and medium-sized businesses to afford such solutions.
For high availability, I recommend Carbonite. For backup functionality with folder backups, other products are suggested.
If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, I suggest other product lines that take folder backups.
I use another backup solution with that one, so you have this option. The main concern with other product lines is DC change, meaning it goes to the first head office failover server, then to the remote failover server. If the head office failover server fails, the Doctor server will not have an update. That is the area of concern, as more than eighty percent of the product lines do head AC chaining.
I used to ask for direct synchronization. That is where Carbonite plays a role, allowing direct synchronization or replication to one or multiple Doctor sites.
I rate the overall product an eight out of ten.
