

Huntress Managed EDR and SentinelOne Singularity Identity compete in the cybersecurity solutions category. Huntress Managed EDR takes the lead with its ease of integration and superior value for SMBs, though SentinelOne has an edge in offering extensive threat detection through advanced AI.
Features: Huntress Managed EDR's key features include its 24/7 SOC with threat-hunting expertise, detailed alerts, and automatic remediation. It integrates efficiently with Windows Defender and offers substantial value by reducing the need for additional security staff. SentinelOne Singularity Identity is known for its extensive threat detection capabilities, leveraging advanced AI and behavior analysis to provide a unified and comprehensive security view. Its lightweight and efficient operations, coupled with real-time endpoint management, enhance its threat detection strength.
Room for Improvement: Huntress Managed EDR users identify enhanced reporting, better third-party AV integration, and an easier-to-use dashboard as areas for improvement. It also lacks features for deeper network traffic analysis. SentinelOne Singularity Identity could improve its endpoint management flexibility, web filtering options, and support responsiveness. Both products could benefit from more flexible interfaces and reporting capabilities.
Ease of Deployment and Customer Service: Huntress Managed EDR is noted for quick and straightforward deployment in various environments, including hybrid, public, and on-premises clouds. Its customer service is highly praised for prompt responses and engagement. SentinelOne Singularity Identity is efficient in deployment, particularly in public cloud environments. It provides knowledgeable customer service, especially in emergencies, though immediate response consistency varies.
Pricing and ROI: Huntress Managed EDR is competitively priced for SMBs, delivering significant ROI through effective security management and reduced staffing needs. It is appreciated for its transparent pricing. SentinelOne Singularity Identity, though more expensive, offers a rich feature set that justifies its cost. Users express concern over price increases without clear justification from additional features, but the ROI is seen through cost savings on alternative solutions and competitive pricing for using multiple SentinelOne products.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
I have seen a return on investment mainly through time savings, as we know all the endpoints are protected 24/7, and we understand the value of the SOC team, with the human SOC team being very valuable.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
They have been responsive to our needs as integrators and those of the client.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
There is a clear roadmap for improvements, including enhancing capabilities with AI and seamless functionality in an MSP model for deeper visibility across multiple agencies.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
With visibility into endpoint telemetry, SentinelOne does provide useful information to find threat actors and empowers those who are in the business of threat hunting.
| Product | Market Share (%) |
|---|---|
| Huntress Managed EDR | 7.5% |
| CrowdStrike Falcon Complete MDR | 7.3% |
| Arctic Wolf Managed Detection and Response | 5.7% |
| Other | 79.5% |
| Product | Market Share (%) |
|---|---|
| SentinelOne Singularity Identity | 0.8% |
| Wiz | 7.5% |
| Tenable Nessus | 5.2% |
| Other | 86.5% |


| Company Size | Count |
|---|---|
| Small Business | 54 |
| Midsize Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 5 |
| Large Enterprise | 13 |
Huntress Managed EDR provides round-the-clock threat detection, incident response, and remediation services. It offers a cost-effective security solution tailored for small to medium businesses, integrating seamlessly with Microsoft Defender to bolster cybersecurity without needing extensive security personnel.
Huntress Managed EDR specializes in comprehensive threat-hunting and proactive defense, designed to operate alongside existing antivirus tools like Microsoft Defender. It delivers continuous monitoring and advanced threat detection to protect endpoints from threats beyond traditional antivirus capabilities. The platform features a user-oriented interface enabling efficient endpoint management and security. While valued for its 24/7 security operations and threat response, Huntress faces certain challenges such as enhancing reporting capabilities, expanding integration with third-party systems, and advancing its XDR functionalities. Users seek improved API capabilities, streamlined report generation, and broader Macintosh support to elevate their experience with the tool.
What are the key features?Industries leverage Huntress Managed EDR to enhance security frameworks and integrate with existing security measures, like Microsoft Defender. Its deployment spans financial, healthcare, and SMB sectors, where the need for robust endpoint protection and threat-hunting capabilities is paramount. Organizations benefit from its flexible deployment options, adapting Huntress to their specific cybersecurity strategies.
Singularity Identity, a component of the Singularity platform, provides threat detection & response (ITDR) capabilities to defend Active Directory and domain-joined endpoints in real-time from adversaries aiming to gain persistent, elevated privilege and move covertly. Singularity Identity provides actionable, high-fidelity insight as attacks emerge from managed and unmanaged devices. It detects identity misuse and reconnaissance activity happening within endpoint processes targeting critical domain servers, service accounts, local credentials, local data, network data, and cloud data. On-agent cloaking and deception techniques slow the adversary down while providing situational awareness and halting adversarial attempts at lateral movement. Singularity Identity helps you detect and respond to identity-based attacks, providing early warning while misdirecting them away from production assets.
Singularity Identity’s primary use case is to protect credential data and disrupt identity-based attacks. The most valuable function of Singularity Identity is its ability to misdirect attackers by providing deceptive data to identity-based recon attacks. Additionally, it can hide and deny access to locally stored credentials or identity data on Active Directory domain controllers.
Singularity Identity also provides rapid detection and respond to identity attacks, capturing attack activity and feeding it directly to the Singularity platform’s Security DataLake for enterprise-wide analysis and response.
By implementing Singularity Identity, organizations benefit from enhanced security, reduced credential-related risks, and improved user productivity. It detects and responds to identity-based attacks, ensuring only authorized individuals can access critical identity data. With its cloaking capabilities to hide identity stored locally on endpoints or in the identity infrastructure and it’s ability to provide decoy results to identity-based attacks, organizations can effectively secure their sensitive or privileged identities, resulting in improved overall identity security.
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