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CompassOne by Blackpoint Cyber vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CompassOne by Blackpoint Cyber
Ranking in Endpoint Detection and Response (EDR)
33rd
Ranking in Managed Detection and Response (MDR)
13th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Security Information and Event Management (SIEM) (33rd), Vulnerability Management (40th), Application Control (9th)
Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
7th
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Managed Detection and Response (MDR) category, the mindshare of CompassOne by Blackpoint Cyber is 3.7%, down from 5.4% compared to the previous year. The mindshare of Huntress Managed EDR is 9.5%, up from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed EDR9.5%
CompassOne by Blackpoint Cyber3.7%
Other86.8%
Managed Detection and Response (MDR)
 

Featured Reviews

Gary Herbstman - PeerSpot reviewer
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real. This feature ensures that I am notified only…
Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution also watches over Microsoft 365 and keeps a copy of logs."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"The solution is all encompassing and can incorporate email monitoring."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"On a scale from one to ten, I would rate the overall solution as a ten."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"Huntress has improved our security dramatically."
"It is incredibly efficient for our engineering team because Huntress provides all the information needed to fix issues, not just flag them."
"What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust."
"The solution's most valuable feature is that it has a manned security operation center, not AI-driven."
"Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten."
"For us, Huntress Managed EDR has been a game changer for the SMB market."
"I rate Huntress Managed EDR a ten out of ten."
"It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry."
 

Cons

"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"Some texts seem to report items as normal too quickly."
"The feature we keep asking for is a vulnerability scan."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The interface could be more intuitive."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product."
"I would request that they make it an agent for Linux because we need it on Linux."
"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
"The ITDR product is coming along great, however, we are still getting many false positives."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"The alert emails that they send out with the different portions of their product sometimes are not similarly formatted, which makes automatically processing those alerts a bit more difficult in our PSA."
 

Pricing and Cost Advice

"The pricing is in line with other products."
"The pricing is reasonable."
"Huntress Managed EDR offers a fair pricing model."
"Huntress is priced fairly for the services and value it provides."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"It works well for an MSP."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"I believe Huntress offers competitive pricing overall."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Healthcare Company
7%
Retailer
7%
Computer Software Company
15%
Manufacturing Company
9%
Insurance Company
6%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise1
 

Questions from the Community

What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
There are some drawbacks in Huntress Managed EDR, particularly with the security awareness training aspect which is more manual than expected compared to something like KnowBe4. It could be improve...
What is your primary use case for Huntress?
We use Huntress Managed EDR as part of our tech offering for enhanced security, especially for small and medium businesses.
 

Also Known As

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
No data available
 

Overview

 

Sample Customers

CoreRecon, Peerless Tech Solutions, Lorien Health
Information Not Available
Find out what your peers are saying about CompassOne by Blackpoint Cyber vs. Huntress Managed EDR and other solutions. Updated: September 2025.
872,008 professionals have used our research since 2012.