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CompassOne by Blackpoint Cyber vs Huntress Managed EDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CompassOne by Blackpoint Cyber
Ranking in Managed Detection and Response (MDR)
12th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
35
Ranking in other categories
Endpoint Detection and Response (EDR) (7th)
 

Mindshare comparison

As of September 2025, in the Managed Detection and Response (MDR) category, the mindshare of CompassOne by Blackpoint Cyber is 3.7%, down from 5.7% compared to the previous year. The mindshare of Huntress Managed EDR is 9.9%, up from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed EDR9.9%
Blackpoint Cyber MDR3.7%
Other86.4%
Managed Detection and Response (MDR)
 

Featured Reviews

Gary Herbstman - PeerSpot reviewer
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real. This feature ensures that I am notified only…
Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution also watches over Microsoft 365 and keeps a copy of logs."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"On a scale from one to ten, I would rate the overall solution as a ten."
"The solution is all encompassing and can incorporate email monitoring."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"The customer support provided by Huntress is impeccable. Their product is easy to deploy and manage, and the portal setup for Managed Service Providers is excellent. A lot of companies do not do that very well."
"For us, Huntress Managed EDR has been a game changer for the SMB market."
"The most valuable aspect of Huntress is its ability to isolate legacy systems from the network, preventing the spread of threats."
"Huntress is easy to use. It immediately improved visibility and understanding of our security posture."
"Huntress is extremely well-written software. I used to be a developer, and I see how they've written it. It's excellent. I've never had an issue with it crashing a machine. It's small, tight code."
"What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust."
"I rate Huntress Managed EDR a ten out of ten."
"Huntress works more simply. I appreciate how Windows Defender can be managed on computers with it. Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that."
 

Cons

"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The interface could be more intuitive."
"Some texts seem to report items as normal too quickly."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"The feature we keep asking for is a vulnerability scan."
"Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be beneficial."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint."
"The reporting could be improved by providing a more simplified report that can be easily understood by clients."
"The alert emails that they send out with the different portions of their product sometimes are not similarly formatted, which makes automatically processing those alerts a bit more difficult in our PSA."
"Using Huntress Managed EDR has not reduced our need for expensive security tools or hiring expensive security analysts, as we run redundancy and maintain all that in-house while Huntress serves as a partner, not a replacement."
"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."
"The existing features are perfect. However, I think they could add a more robust set of security features like dark web scanning, penetration testing, and risk assessment for clients. We would have one tool for everything. We wouldn't have to go to multiple vendors to pull something together. That would be more beneficial for us."
"In the next release, I'd like to see more intuitive dashboards."
 

Pricing and Cost Advice

"The pricing is in line with other products."
"The pricing is reasonable."
"The Huntress pricing is an excellent value for what the product provides."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"I believe Huntress Managed EDR is fairly priced. The value I get from it in terms of peace of mind justifies the expense. You can justify it as a business expense."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
"It works well for an MSP."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."
"Regarding the pricing for Huntress Managed EDR, I was amazed when I heard the price; I thought it was going to be way more than what it is based on the quality."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
8%
Healthcare Company
7%
Retailer
7%
Computer Software Company
16%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise1
 

Questions from the Community

What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
There are some drawbacks in Huntress Managed EDR, particularly with the security awareness training aspect which is more manual than expected compared to something like KnowBe4. It could be improve...
What is your primary use case for Huntress?
We use Huntress Managed EDR as part of our tech offering for enhanced security, especially for small and medium businesses.
 

Also Known As

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
No data available
 

Overview

 

Sample Customers

CoreRecon, Peerless Tech Solutions, Lorien Health
Information Not Available
Find out what your peers are saying about CompassOne by Blackpoint Cyber vs. Huntress Managed EDR and other solutions. Updated: July 2025.
866,956 professionals have used our research since 2012.