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ServiceNow Virtual Agent Reviews

Vendor: ServiceNow
3.9 out of 5
Badge Ranked 1

What is ServiceNow Virtual Agent?UNIXBusinessApplication

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ServiceNow Virtual Agent market share

As of March 2024, the market share of ServiceNow Virtual Agent in the AI-Powered Chatbots category stands at 34.5%, marking an increase of 10.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
AI-Powered Chatbots
 
Key learnings from peers

Valuable Features

Room for Improvement

Pricing

Top industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
12%
Manufacturing Company
9%
Healthcare Company
9%
Retailer
6%
Energy/Utilities Company
5%
Government
4%
Insurance Company
4%
University
4%
Media Company
3%
Transportation Company
3%
Educational Organization
2%
Pharma/Biotech Company
2%
Legal Firm
2%
Real Estate/Law Firm
2%
Construction Company
2%
Non Profit
2%
Recreational Facilities/Services Company
2%
Wholesaler/Distributor
2%
Comms Service Provider
1%
Hospitality Company
1%
Logistics Company
1%
Performing Arts
1%
Wellness & Fitness Company
1%
Outsourcing Company
1%