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Agentforce vs Kore.ai comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Agentforce
Ranking in AI-Agent Builders
5th
Ranking in AI Customer Support
50th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Agentic Automation (11th), AI Sales & Marketing (31st)
Kore.ai
Ranking in AI-Agent Builders
11th
Ranking in AI Customer Support
6th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
AI Customer Experience Personalization (88th), AI Security (54th), AI IT Support (24th)
 

Mindshare comparison

As of January 2026, in the AI-Agent Builders category, the mindshare of Agentforce is 5.6%, down from 12.5% compared to the previous year. The mindshare of Kore.ai is 4.5%, down from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI-Agent Builders Market Share Distribution
ProductMarket Share (%)
Agentforce5.6%
Kore.ai4.5%
Other89.9%
AI-Agent Builders
 

Top Industries

By visitors reading reviews
Manufacturing Company
11%
Comms Service Provider
9%
Financial Services Firm
9%
Educational Organization
6%
Financial Services Firm
14%
Computer Software Company
12%
Manufacturing Company
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
Find out what your peers are saying about UiPath, n8n.io, Microsoft and others in AI-Agent Builders. Updated: December 2025.
880,844 professionals have used our research since 2012.
 

Comparisons

 

Also Known As

Salesforce Agentforce
No data available
 

Overview

 

Sample Customers

Information Not Available
Leading banks & Enterprise Companies
Find out what your peers are saying about UiPath, n8n.io, Microsoft and others in AI-Agent Builders. Updated: December 2025.
880,844 professionals have used our research since 2012.