• Home
  • Espressive Barista vs. Inbenta AI Chatbot

Espressive Barista vs Inbenta AI Chatbot comparison

Cancel
You must select at least 2 products to compare!
Espressive Logo

Espressive Barista

Read 9 Espressive Barista reviews
1,685 views|396 comparisons
87% willing to recommend
Inbenta Logo

Inbenta AI Chatbot

190 views|128 comparisons
Featured Review
JoseLopez7
Easily accessible from different platforms, improves efficiency, helpful and responsive support
This product is really good out-of-the-box, without having to touch it. It is really good at recognizing application names or the specific phrasing... Read more →
Use Inbenta AI Chatbot?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "The price for the licensing is fair."
  • "It is expensive. It's not a cheap thing."
  • "The solution is affordable."
  • "The pricing isn't overly burdensome. It's going to be interesting to see how new models come in with new capabilities but, as it is, as a base system, it's pretty good."
  • "User-based licensing has been working well for us, and we believe we are deriving significant value from it."

    • More Espressive Barista Pricing and Cost Advice →

    Information Not Available
    report
    See Which Vendors Are Best For You
    Use our free recommendation engine to learn which AI-Powered Chatbots solutions are best for your needs.
    See Recommendations
    768,886 professionals have used our research since 2012.
    Questions from the Community
    What do you like most about Espressive?
    Top Answer:The most valuable feature is its scalability.
    Read all 9 answers   →
    What is your experience regarding pricing and costs for Espressive?
    Top Answer:Espressive has been very accommodating in trying to meet our needs and adapt to our current situation. User-based licensing has been working well for us, and we believe we are deriving significant… more »
    Read all 7 answers   →
    What needs improvement with Espressive?
    Top Answer:Espressive Barista's natural language processing and conventional AI still have room for improvement. We haven't yet found anything that resembles true AI that can learn autonomously without human… more »
    Read all 9 answers   →
    Ask a question

    Earn 20 points

    Ranking
    2nd
    out of 41 in AI-Powered Chatbots
    Views
    1,685
    Comparisons
    396
    Reviews
    8
    Average Words per Review
    1,844
    Rating
    8.8
    9th
    out of 41 in AI-Powered Chatbots
    Views
    190
    Comparisons
    128
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Inbenta Chatbot
    Learn More
    Espressive
    Inbenta
    Overview
    Barista, Espressive’s innovative virtual support agent (VSA) platform, takes on the role of the service agent, bringing the best of human experience with the best of artificial intelligence. Leveraging a proprietary and domain-specific large language model (LLM), the Employee Language Cloud, as well as integration with generalized LLMs, Barista automates resolution of employee questions, issues, and requests with personalized experiences that result in employee adoption of 80 to 85% and reduced help desk call volume of 50% to 70%.

    he Inbenta AI chatbot automatically engages in complex conversations with minimal training. Unlike keyword-based chatbots, the Inbenta chatbot uses Symbolic AI to power its Natural Language Processing technology enabling it to understand human languages in all their variations. It can detect the meaning of words and utterances without lengthy data training that is requested by brute-force machine learning algorithms. The result is an explainable AI that can be deployed within a matter of days and can be tweaked and improved over time to reach even higher response rates and increased resolution rates.

    Sample Customers
    Information Not Available
    Pinterest, republic, wetteronline, IKEA, BUDGET ENERGIE, knab, verti, Claro, Sabadell
    Top Industries
    REVIEWERS
    Manufacturing Company43%
    Computer Software Company29%
    Energy/Utilities Company14%
    Recreational Facilities/Services Company14%
    VISITORS READING REVIEWS
    Computer Software Company54%
    Manufacturing Company6%
    Healthcare Company4%
    Financial Services Firm4%
    No Data Available
    Company Size
    REVIEWERS
    Small Business33%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business49%
    Midsize Enterprise9%
    Large Enterprise42%
    No Data Available
    Buyer's Guide
    Espressive Barista vs. ServiceNow Virtual Agent
    March 2024
    Free Report: Espressive Barista vs. ServiceNow Virtual Agent
    Find out what your peers are saying about Espressive Barista vs. ServiceNow Virtual Agent and other solutions. Updated: March 2024.
    DOWNLOAD NOW
    768,886 professionals have used our research since 2012.

    Espressive Barista is ranked 2nd in AI-Powered Chatbots with 9 reviews while Inbenta AI Chatbot is ranked 9th in AI-Powered Chatbots. Espressive Barista is rated 8.8, while Inbenta AI Chatbot is rated 0.0. The top reviewer of Espressive Barista writes "Great chat integration and phrase recognition with excellent natural language processing". On the other hand, Espressive Barista is most compared with ServiceNow Virtual Agent, Moveworks, SimpleWorks Enterprise Chatbot, Aisera AI Customer Service and Amelia, whereas Inbenta AI Chatbot is most compared with ServiceNow Virtual Agent.

    See our list of best AI-Powered Chatbots vendors.

    We monitor all AI-Powered Chatbots reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.