Amelia vs LivePerson comparison

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904 views|771 comparisons
LivePerson Logo
307 views|220 comparisons
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Pricing and Cost Advice
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  • "I am not aware of the pricing, but I have seen it not only being used in India. It is also being used in a lot of other countries such as the Philippines and Jamaica. So, I would assume that it is affordable."
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    Top Answer:LivePerson's technical support team is good since they are quick to solve the issues we face with the platform in our company.
    Top Answer:I am not aware of the pricing, but I have seen it not only being used in India. It is also being used in a lot of other countries such as the Philippines and Jamaica. So, I would assume that it is… more »
    Top Answer:During the peak times last year, my company observed some downtime in the solution, which had become common with LivePerson. LivePerson couldn't handle the volume our company was getting. Right now… more »
    Ranking
    5th
    out of 41 in AI-Powered Chatbots
    Views
    904
    Comparisons
    771
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    4th
    out of 41 in AI-Powered Chatbots
    Views
    307
    Comparisons
    220
    Reviews
    3
    Average Words per Review
    827
    Rating
    7.7
    Comparisons
    ServiceNow Virtual Agent logo
    Compared 46% of the time.
    Kore.ai  logo
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    Avaamo logo
    Compared 8% of the time.
    Espressive Barista logo
    Compared 5% of the time.
    Kore.ai  logo
    Compared 24% of the time.
    NICE CXone logo
    Compared 23% of the time.
    LiveChat logo
    Compared 10% of the time.
    Also Known As
    LiveEngage
    Learn More
    Overview

    The Most Human AI™ for the Enterprise
    As the market-leading Digital Employee and Conversational AI solution, Amelia delivers the best elements of human interaction – conversation, expression, emotion and understanding – to user experiences every day, driving deeper connections and greater business value.

    LivePerson is a provider of online engagement solutions that facilitate real-time assistance. Connecting businesses and experts with consumers seeking help on the Web, our hosted software creates more relevant, compelling and personalized online experiences. More than 8,000 companies, including EarthLink, Hewlett-Packard, Microsoft, Qwest, and Verizon, rely on LivePerson to maximize the impact of the online channel.
    Sample Customers
    Information Not Available
    Backcountry, National Domestic Violence Hotline, Poder Comercial, PAC Web Hosting, Landings Credit Union, Rail Europe
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company12%
    Manufacturing Company10%
    Retailer6%
    VISITORS READING REVIEWS
    Financial Services Firm27%
    Manufacturing Company13%
    Computer Software Company13%
    Insurance Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise10%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise8%
    Large Enterprise77%
    Buyer's Guide
    LivePerson vs. ServiceNow Virtual Agent
    March 2024
    Find out what your peers are saying about LivePerson vs. ServiceNow Virtual Agent and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Amelia is ranked 5th in AI-Powered Chatbots while LivePerson is ranked 4th in AI-Powered Chatbots with 3 reviews. Amelia is rated 0.0, while LivePerson is rated 7.6. On the other hand, the top reviewer of LivePerson writes "Provides predefined content, the ability to measure KPIs, and a reliable way for customer conversations". Amelia is most compared with ServiceNow Virtual Agent, Kore.ai , Avaamo and Espressive Barista, whereas LivePerson is most compared with ServiceNow Virtual Agent, Kore.ai , NICE CXone and LiveChat.

    See our list of best AI-Powered Chatbots vendors.

    We monitor all AI-Powered Chatbots reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.